Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I want to lodge a complaint against conductor and driver of bmtc bus (Details in the attachment). The incident occurred on 26th august 2017 around 9.30 a. M. At hebbagodi. I boarded the bus at btl college and asked for the ticket to hebbagodi. The ticket charge is rs.5 and i gave a 50 rs note to the conductor. Though he had enough change at that time to give the balance amount, he asked me to collect the balance while i get down at hebbagodi (The journey time was 5-10 minutes).
I asked him for balance amount when i reached hebbagodi and he gave me rs. 25 instead of 45. When i asked for remaining 20 rs, he told he don’t have change and i need to wait if i need the remaining amount. The bus already started and i informed the driver to stop the bus. He stopped the bus and communicated something with the conductor in kannada (Which i didn’t understood) and started abusing me loudly in front of all the passengers and again started the bus. I shouted at the driver to stop the bus and took a snap of bus number and him and told i will complain this. He again abused me in kannada while i got down from the bus.

I request the concerned ksrtc/bmtc officer to take the necessary action so that this won’t happen to passengers again. Also request you to let me know the status of this at the earliest.

Regards,
Anoop r
[protected]

Hi we are finding difficulty to get the bmtc buses from st johns hospital to sarjapura in the evening time (Between 6-8pm).
Hardly very few buses are only plying with very short distance upto doddakanahalli. Even if we travel up to doddakanahalli we could not get bus to sarjapura either we have to wait for 342a which is coming from city market or from kbs (342f) after very long time
We are seeing some private buses are plying during this time. But since we are regularly using bmtc monthly pass (Rs 1050) we could not travel on those bus.

During day time we saw many buses 342h are plying between st johns hospital and sarjapura but in the night time we could not see any such buses

Hence we need more buses on this route especially evening time

I travelled in a bmtc volvo bus in bangalore today from kadubeesanahalli to karthik nagar in an airport bus # ka 57 f 343 (@ 5.45 pm on august 23 2017). Since i did not had exact change, i gave the conductor 101 rs for 21 rs ticket. He asked me to give change, and i said i don't have. Soon he started shouting at me and asked me to get out of the bus. Since it was too late for me and my kids were waiting for me at day care, i did not get out of the bus. The bus was stopped for few minutes to send me out @ marathahalli bridge, but i was not ready to go out. He finally gave me a ticket and asked me to wait until my stop to give the change. I agreed, and evenafter having enough change, he was not paying me. Moreover he was insulting me in front of other travelers in kannada (He thought i didn't understand). As soon as the bus reached my stop, i asked him for change and he gave all torn notes. I refused to take and after few minutes he gave me good notes. Through out my travel i had to go through a lot of pain. Despite being a woman, he gave me no respect. After paying volvo bus a high charge, the service i got was very poor. Kindly request to take necessary action against him

Respected sir,

This is sujay a pu student... I travel in bus from my college (Esteem mall) to shivajinagar.. The bus number ka 51 f 2147 (Yelankha-shivajinagar)[284g]. The bus on 21-8-17 dint stop at the bus stop and more than 10 passengers were waiting for the bus for atlest more than 45 minutes and wen we saw the bus coming but it dint stop at esteem mall bus stop.. This all happened around 2:04pm... Plz do the needfull sir... All the students are dependent on the bus only

I was travelling with ac bus having no ka01fa1395 and the ac was not working and when asked the same to conductor he started shouting and told me to take another bus. If we are paying the ac bus fare then ac should work else they could have displayed the board as non ac. This is not with every bus but you should regret for inconvenience if caused but should not start shouting.

No buses near lal bagh west gate to shivajinagar and no time sense they don't maintain proper time daily specially morning times and it has became very difficult to collage students i please request you to allot more number of buses during the time 7.30 to 8. It has become major issue now a days and i please request you to slove this problem as soon as possible. Thank you

Hi,
Brother on 14-aug-2017, has got the bmtc smart card from kengeri satellite counter.
When he boarded bus at vijayanagar, somebody has stolen.
Then he tried calling to the axis bank help line, they were telling that the card details was not updated in there data base and asked to check with bmtc counter.
On 16-aug-2017, he got police acknowledgement saying as the card was stolen and went to majestic counter to get the duplicate smart card. But they refused to provide the duplicate smart card, instead they asking him to get the new one with the same amount have to paid again.
Why we have to pay again the same amount. Then where the initial paid amount went. This is not the way to treat poor students where money is a crucial thing. Please provide the duplicate smart card as soon as possible.
Thanks

Informed conductor about ac not working but no action taken.

Why you are putting charges of ac you should refund the amount with fine on providing me inconvince.

I am traveling from majestic to electronic city.

You are charging for the facilities provided by you but things are not in place and you are looting consumers.

Name: jagdish
Phone: [protected]

Today morning[protected] from Chanshandra I took BMTC bus at around 5:45 A.M. for ITPL and issued non A.C. day pass (Rs 70). Actually I had to go to majestic. So I took bus from ITPL and that time I came to know that the conductor of previous bus had issued Sunday pass. He punched correct day, month and gender.
Conductor of majestic bus told that to give complain at majestic and they will refund the amount. I went to enquire counter to ask where I have to give complain. They told they can't do anything. I have to go and search bus and take the refund or take new pass.
They suggested platform No 17 as that bus was traveling to Tin factory. It was very difficult to find that bus as I wasn't knowing bus number.
I request you to please take some action against that conductor because at same time he issued day pass to other 4members and definitely they also faced the same issue as I faced. Generally in hurry we don't notice these type of error.
For your reference I can provide you the pass number- 2497015. It might help you to track the bus and conductor.

From last one and half month only 4 conductors issued me tickets. Even if i ask for ticket they do not issue the ticket and on top of that they yell at me to get down your stop is here. Some times they do not even issue the change and the ticket as well.
Today it's the worst i asked for the ticket he yelled at me like anything as if i have committed some mistake and embarrassed me in front of public.
I take bus from veerannapallya to Manyata Tech park.

Bmtc bus conductors do not give balance amount if the ticket costs rs. 19 from st. Johns to sarjapur road, kaikondrahalli. When asked for change they say "i don't have".
Is rs. 1 not earned by passengers? Every time i travel that route i have to force myself to not ask for balance 1 rupee because the conductor insults passenger for it. Are we passengers supposed to have change for 9 rupee?
They always give torn ten rupee note and when i say it's torn give me another note they use abusive language. This is a everyday routine and the more we ask the more they abuse.
This incident happened even today 13 august 2017 at 8.11pm, from st. Johns hospital to sarjapur road, kaikondrahalli, vehicle number - ka 57 f 760, bus number 342.

I am requesting for the cancellation of my admission form your university. I was approved for the admission on 19/07/2017 at your university in b. Tech mechanical engineering leet course.
I regret to inform you that i wish to cancel my admission form your university as my father going through his job relocation and we are in the process of shifting to bangalore. My temporary student id is 11715032. I would be heartly thankful to you if you can pay prompt attention to this matter.
I am looking forward for an early response from your side. If any queries plz cantact me on this number [protected]

Today we are journey to kudlu gate to majestic in bmtc bus i given 100 rupees conductor was issued ticket no is code is ss1 serial no is 0074935 depo no is 19 the conductor was written change on ticket back side after end journey i forgot the taken change he also not reminding about change taken back today evening i visited the concerned depo but they are telling we don't no why u leave the change it's ur mistake we don't response this they are talking unless words so pls take necessary action concerned persons and refund my valuable change pls my number is[protected] and [protected]

Bus No. K2 is the only bus which connects areas like Hebbal, Boopasandra, Nagashettyhalli, Sanjaynagar, RMV II stage, Ramaiah Hospital, IISc, CPRI, Yeshwanthpur, etc. to the nearest Metro Station i.e. Sandal Soap Factory. Unfortunately this bus does not stop at the Metro Station though it goes via the bust stop meant for the Metro station and stops only at ISKCON. For a passenger from these areas who wants to take the metro after getting down at ISKCON it is very difficult to cross the Chord road to the other side and take the metro entry or come back and cross the Dr. Rajkumar road and take the metro entry on this side. There are no pedestrian crossings on both roads. BMTC can think of having a bus stop at Soap Factory Metro station for K2 or run feeder bus services from these areas to cater to the needs of passengers who want to use the metro.

I am a college student.. I have a student pass. I get on the bus at chikkakalasandra
But today i got on the bus in the behind stop which is 100m away... The conducter of bus 375d / ka 01 fa 1893 insulted me for getting on the bus and started scolding me in bad words in kannada and charged 50rs and he insulted me very badly in front of everyone. How can he do this!! He isn't fit for conducter job..!!

Hi sir/madam please help me in getting my shoes back, yesterday on 5/aug/2017 at 3:45 in ragigudda i entered the bus i was suppose to go to domlur, the conductor said the bus travel to domlur via ulsoor so in hury i get down from bus the bus no 201 travels to domlur via ulsoor from ragigudda even the bus has display inside the bus it was showing as, destination domlur.,,, please please help me in getting my shoes back. Thank you.

I had recently gone to the shivajinagar bus station to make my smart card as a student on august 4th, hoping that they would make it and provide the card but the people should seriously be taken care of as to being carelessly providing customer support. I went there in a hurry to make my card but there careless and useless people, just kept talking to their other colleagues and friends instead of taking care of the situation. I have waited for about 50 minutes in the que and still nobody cares about it when we i went to them and asked they said to come back the next month again, what sort of service is this? Some people said that i the server is down but they could have informed immediately but these people are careless, they said ghat you must just get the token for the smartcard but these people are so jobless and cunningi hereby request you to take serious action on them.

We do travel everyday in bmtc bus. But the bus frequency of 180 is very less in rtnagar to kh colony route. We have to wait at least 45min everyday to catch a bus.in the morning 9.20 to 10.15 there are no buses.
Every time we hear the dialogue that make use of public transports as much as possible but there is no proper resource for it. Maximum capacity is 60 but 200 people will be filled in a bus.
We are paying and we expect proper transportation/ service. Kindly take an action asap.

Kia 7 (Ka 57f0223)- leaving hsr bda at 7.10 am everyday.

Every time this particular conductor and driver takes bus - they continuously use cell phone and miss signals.

For instance driver today missed st. Johns signal, koramangala - 3 times and the bus got delayed by 20 min.

Also every time this bus driver and conductor take the bus route - they take bus routes which are round about and have no passengers who board the bus.

They simply waste diesel/ govt money as no passenger boards the bus and simply circling the city.

Please look in to the same and kindly take strenuous action

As i'm student was travelling to nagarbhavi today morning to college i had student pass but i still college id is not issued so i showed a soft copy of my fee receipt but a lady conductor didn't accept that she said that she need a hard copy of fees receipt, though the bmtc is getting smart why not the employes are getting smart i want to know whether hard copy needed​ or not. Because while issuing the pass they completely check a students details