Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Sir,
I am 68 years old. Yesterday at 11.30 i caught bmtc bus no. Ka57 2695 at hopefarm. The conductor refused to give senior citizen concession though i have shown pan card (Issued it dept of goi) saying it is invalid. I am very much surprised to hear this as pan card is issued by govt of india in which karnataka is a part. He even refused adhaar card also and i had felt very bad and got down at whitefield paying hi rs.5/-. Earlier bmtc in a reply to my querry confirmed that pan card and adhaar are very much valid for senior citizen concession. I am unable to unserstand whether conductors are not properly educated about rules or some conductors (As some conductors are accepting) are acting on their own personal rules framed by them, and the result if senior citizens are put to much insult and inconvenience. The said conductor is not a young man and appears more than 50 but still behaved in such an adament way. Please caution conductors in the matter and make them know rules and warn not to implement their own rules but must stick to bmtc rules. I felt very bad at this. It is unfortunaate that some conductors refuse to give senior citizen concession to illeterate senior citizens of over 75/80 years age also for want senior citizen cards. However when this gentleman refused pan card/adhaar card we cannot expect conductors to use brain. Please take suitable cation against this conductor to rectify them. Furher please supply and make it compulsory for conductors to wear name badge as they are refusing to disclose name when asked.
Rgds
P nageswara rao

I regularly commute by bmtc volvo bus on route no.356
Yesterday (I. E-08/12/2017 at 4.45 pm) i boarded a v-356 from kudlu gate bus stop to travel towards kbs (Majestic) the registration no. Of the bus being ka-01-fa-2272, as soon as me and my friend boarded the bus we could see that it was a little crowded and we couldn't find a seat because of which we both decided to get down at next stop and board another bus so i went a ahead to show the conductor the pass as we had to get down at next stop, upon showing the pass she started to shout on us telling what hurry are you in cant you wait for a while, this really irritated me and we went and stood near the front door as the stop was approaching. The conductor came back and pushed me towards the door and when i asked her why she was like you should not stand here and started to scream on me, just because she was a lady we had to hold not to speak rudely with her and we got down at next stop. The experience was really terrible and even after that when i contacted the helpline number, there was no proper response from there they dint even bother to provide me with docket number. At the time where the bmtc is asking the employee's to use bmtc bus and is pushing companies to hire the volvo bus this kind off attitude is completely unacceptable. And as a passenger i hope i have the right to at least file a complaint.. (Thanks for the manhandling experience) and even after giving a complaint i did receive a response for setting up a enquiry date but nothing happened

As i got on to volvo bus on 15th december at 8:30 am at kalena agrahara. I gave the conductor a 500 rupee note and took the ticket to bannerughatta and he did not give me the change and when i asked for it he told to be seated and would give later. I went and asked for change near jelly machine stop and he gave me all 10 rupee notes and by the time i could count my stop had arrived and which he didn’t give me the complete change. It was 42 rupees for the ticket and he gave me 358 and i was not able to count properly and had to get down immediately which made a loss of 150 rupees the volvo bus number is ka-01-f-8862. This is how i got cheated in the early morning. Kindly take strict action against the conductor.

Hi, i have been a frequent traveller in this bmtc busses from hebbal to yelahanka. But always i have noticed an issue with gents occupying ladies seats.in spite of we asking to vacate they male passengers do not react. This is a situation from past few months. There has to be some strict action taken against this. And the conductors have to fullfill their duty by collecting 100rs fine on a male occupying a ladies seat. This issue was faced even today in bmtc bus no. 298m.

Hope the issue gets resolved
In concern with safety of women
Thank you

Dear sir,

It is to inform you that, i boarded on bmt bus registration no ka57 f0633 from mayohall to marathahalli on 11th dec 2017.
There was some crowed and the conductor of said vehicle misbehaved, abused me in presence of other public commuters and dragged and dropped my laptop bag.

Due cause, my laptop, laptop bag and mobile got damaged and a huge loss to the undersigned. Vehicle and driver details are enclosed for your perusal.

Request you to take appropriate disciplinary action against the driver and recover my loss amount out of his salary.

Regards,
Kushal

There are very buses from tcpalya to ramamurthy nagar. Even alloted few buses do not come and go in time. Pathetic planning for bmtc buses towards this route. There are thousands of people using this route bus. There are no mf2 buses, 301e/f as they wish and stop at the bustop for longer time and never start the bus in time.. They dont even strict to a fixed time. People wait hours in the bustop to reach destination. Request you to increase more buses to this route and make sure driver come and go at the strict timings.

Dear sir
I am a regular passenger traveling from doddabommasandra to majestic from past 9 years
This complaint is to tell you about the rude attitude of the bus conductor and driver of the bus number 276. I don't know their name so i can't mention it. He didn't stop the bus at the bus stop and these guys are arguing with me that can't you walk a few distance and catch the bus.
If these guys ask like that then why are the bus stops for???
They can't stop the buses as their wish.
I hope you'll take the necessary action again these guys

Bus number :276
Bus registration number: ka 01 f 9520
Date: 12-12-17
Time: 7.45am

Yours faithfully
Citizen of india

Date :08/12/2017 time :18.52.17
Vehicle number :ka01fa0180
Ticket number :3659

I just travel from humimavu gate to layola collage. I will be travelling in this same root for last 6 month for rs5. The cundoctor give me the ticket from bilekahalli to gottigare (Rs10). Even i ask ask he didn't give a proper answer.
This was one on the bad experiance with bmtc. Please make necessary action about this kind of thief which work in public service.

Sir,
The starting point of phs bus no 330 c from vidhana soudha to basavanagar has been changed recently opposite to high court. Earlier it was starting behind vikas soudha. As a result many officials working in vidhana soudha, vikasasoudha ag, s office, ms building residing in domolur murugespalya hal, basavanagar are finding it difficult in reaching home moreover the bus also leaves before 5.30 much before the closure of office hours.
Hence it is requested to restore the starting point of phs bus no 330c in the evening from where all the phs buses starts.
With regards
C. Indrakumar.

Bus number - ka01 fa 0737 and the ticket no : 8744.

I was travelling from esteem mall to yelhanka police station.
The conductor has taken rs.20 rupees and gave me the ticket for rs. 15 but haven't returned me the change. When i asked about the change, he said he doen't have it and previously, i have seen him holding the rs.5 in his hand.

This rs.5 doesn't matter to me anyways but can save many other people who are suffering like me because of this conductor's behaviour.

Ka 01 f 9307 heading to majestic
1. The driver closed the door though there was a girl standing near the door havimg no other option. The door hit the girl pretty hard.
After this episode i and my friend (Both girls who were returning from college)
Were nisbehaved with we bought a ticket to hennur cross and where the fare was 15rs he took 20 when i asked for the change as the stop was nearing he started touching us inappropriately. After this vulgur and abusive behavior of the conductor we both got off at the next stop hennur bande and took a auto to hennur cross there was a police man whom we did inform and he has taken down the bus number. It was indeed a traumatic experience and if not resolved and if conductor not suspended will definately file an fir of assault

Everyday i am travelling to itpl from hal policestation. I observed for every one hour only one ordinary bus travelling to itpl. The ratio is like 15:1, if 15 vathuru or whitefield buses only one itpl ordinary bus.in meantime 10 ac buses are passing that to half of them are empty buses. Why bmtc don't care about ordinary buses. Due to less frequency the comimg buses are fully occupied and over rush. Is this really required for a common man. Thats why common man opting for private bus. This is the reason private travels are more doing there business in bangalore and this the reason for more traffic. Due to bmtc failure bangalore traffic is increased day by day..

Bus reg no ka 57 f 1107. I had traveled in this bus twice from rupesh hotel to bonnasandra, where the ticket cost rs 5. The conductor had never given me change even though he has enough chance in his hand. After i had taken ticket, another passenger had given 5 rs. I had demanded to give the balance, and the conductor don't even ready to give it.
I had experienced twice from the same bus. The same issue is being faced the same situations and and i had witnessed the same. Please take necessary actions to control these kind actions being happening from the bus. The bus no is bc 3a/5

This morning i boarded 334e (Hosakote - domlur) at sai lakshmi bus stop.
Vehicle num: ka01 fa1779
I was at the bus stop and as soon as i saw the bus approaching, i came out of the bus stop to board the bus. The bus stopped and as soon as i got into the bus, the driver started shouting at me at high pitch saying i should have waved at the bus and requested him to stop. He said in kannada "sumne kayyi katkondu ninthkondidyalwa? Kayyi thorsi nilsokagalwa?". He was mocking at me in a real insulting way.

My first question is, "bus stop" itself means a place to halt the bus, what is need to wave and stop when the driver can see passengers approaching the bus?
Second, being a govt employee, is it not necessary to be civilized to deal with people in a decent way, when no mistake is committed?

It was really a bad experience when i was on my way to office. Mornings must be pleasant but such people give it a bad start.

Bus ticket attached. Request you to please take necessary action against this attitude of the driver.

Regards,
Divya

We dont get buses to kalyan nagar from domlur. At times 1 bus in an hour. While we have 15-20 of 201 series buses in an hour most of which where very minimal passengers travel, we are left waiting for an hour for 8 and 412 buses to arrive. To add on, you at times find 2 buses one behind the other n no bus for next one hour. Frequency to be increased to atleast one bus in half an hour

Dear sir/madam,

I am a regular passenger past from many years, hereby i had obseved that there are not frequent buses towrds lagaree & studio (From jalahalli cross) we passangers will be waiting for the buses more than half an hour buses, this problem we are facing from many years. I request you to assgin the buses to the above said route.
And one more thing is that the conductors will not initiate to stop in bus stops & it leads to accident & also a unwanted fights with those people.

I request you to take the action aganist the above mentioned things.

Regards,

Deepak r v

The conductor misbehaved with me as the permanent address is written on my id card which doesn't match with my current address.. He told me to get down from the bus or take the ticket as he thought i was travelling via wrong route.. I want u to take strict action against him and choose a literate conductor so that he can read the address properly and do not misbehave with any women

Today, ie, on 25-nov, i was standing for g2 at bellandur gate from 1:05pm to 2:30pm for going to mg road (Bangalore). But there was no trace of g2 bus. The app shows many bus timing.

This has caused immense problem for me..

I was having very important work to complete at mg road, bangalore.

Who will listen?

Who cares?

Bmtc please listen and do not put citizen in trouble.

Thanks

Prasanta

[protected]@gmail.com

I hav uploaded the pic which bus i was travelling from east end busstop to sony signal 201d bus no ka-01fa-1332i asked for a ticket to sony signal which is rupee 17th but this person gave ticket for indranagar police station which charges around 20 this isn't the first time am facing this problem i want to take strict action towards this conductor wen i asked him he said i did that by mistake it's a complete lame excuse

Today i took bus ka-01 fa971 from nagawara to kempapura and the conductor charged 10rs. When i asked for ticket first he was not ready to give, but when i forced him to give me than he give me ticket of rs5 and then just moved away. If does this with me, he must be taking money from others like this, which is not correct. This is not the first time this happened with me... Many conductors behave like this. Some strict action must be taken.