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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Updated: Nov 3, 2025
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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 99

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S
Suhas Bharadhwaj
from Bengaluru, Karnataka
Dec 12, 2017
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Address: Bangalore, Karnataka, 560016

There are very buses from tcpalya to ramamurthy nagar. Even alloted few buses do not come and go in time. Pathetic planning for bmtc buses towards this route. There are thousands of people using this route bus. There are no mf2 buses, 301e/f as they wish and stop at the bustop for longer time and never start the bus in time.. They dont even strict to a fixed time. People wait hours in the bustop to reach destination. Request you to increase more buses to this route and make sure driver come and go at the strict timings.
Jan 13, 2018
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2017
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC Regrets the inconvenience caused at present MF-2 (4) schedule 301-E(3)schedule and 301-F (1)schedule are operating regarding increase the schedule will be examined at the time of next augmentation of schedule further pl provide the detail like route/vehicle no date/time of incident to identify the crew and to take action.

Regard's
BMTC
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    Pradyumna Haridas
    from Bengaluru, Karnataka
    Dec 12, 2017
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    Address: Bangalore, Karnataka, 560097

    Dear sir
    I am a regular passenger traveling from doddabommasandra to majestic from past 9 years
    This complaint is to tell you about the rude attitude of the bus conductor and driver of the bus number 276. I don't know their name so i can't mention it. He didn't stop the bus at the bus stop and these guys are arguing with me that can't you walk a few distance and catch the bus.
    If these guys ask like that then why are the bus stops for???
    They can't stop the buses as their wish.
    I hope you'll take the necessary action again these guys

    Bus number :276
    Bus registration number: ka 01 f 9520
    Date: 12-12-17
    Time: 7.45am

    Yours faithfully
    Citizen of india
    Jan 13, 2018
    Complaint marked as Resolved 
    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
    Verified Support
    Dec 13, 2017
    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
    Dear Sir,

    BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to take action against the erring crew and instruct the crew to behave politely with passengers and stop the bus at all authorized bus stops.
    This is your docket no for your further reference.BMTCC10208850.
    Regard's
    BMTC
    Forgot change in BMTC Vajra Bus (500A-Hebbal to Banashankari). The BMTC Bus Depot-28, T.No:8 V500DE/4, Date:[protected] Time: 09:59:28, From Babusabpalya to Ragigudda Temple, Fare Rs.95. Vajra KA571099.

    I have given Rs. 500/- and forgot to take back Rs.405/-.

    shouting and rude behaviour of conductor and driver - Comment #2946964 - Image #0
    shouting and rude behaviour of conductor and driver - Comment #2946964 - Image #1
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      J
      Jelbin 121
      from Bengaluru, Karnataka
      Dec 8, 2017
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      Date :08/12/2017 time :18.52.17
      Vehicle number :ka01fa0180
      Ticket number :3659

      I just travel from humimavu gate to layola collage. I will be travelling in this same root for last 6 month for rs5. The cundoctor give me the ticket from bilekahalli to gottigare (Rs10). Even i ask ask he didn't give a proper answer.
      This was one on the bad experiance with bmtc. Please make necessary action about this kind of thief which work in public service.
      Jan 9, 2018
      Complaint marked as Resolved 
      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
      Verified Support
      Dec 09, 2017
      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
      Dear Sir,

      This is to inform you that if you board the bus in bilekahalli or in signal the fare was Rs-10/only if you board exact in hulimavu gate then the fare is Rs-5.further you have already register a complaint through website so your complaint has been registered and forwarded to concerned depot for further action.This is your docket no for your further action.BMTCC10208726.

      Regard's
      BMTC
      i have board the bus from exact hulimavu. But the conductor give me one old ticket, not printed directly from ticket machine.
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        I
        INDRA KUMAR Cheluvarangan
        from Delhi, Delhi
        Dec 7, 2017
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        Address: Bangalore, Karnataka
        Website: mybmtc.com

        Sir,
        The starting point of phs bus no 330 c from vidhana soudha to basavanagar has been changed recently opposite to high court. Earlier it was starting behind vikas soudha. As a result many officials working in vidhana soudha, vikasasoudha ag, s office, ms building residing in domolur murugespalya hal, basavanagar are finding it difficult in reaching home moreover the bus also leaves before 5.30 much before the closure of office hours.
        Hence it is requested to restore the starting point of phs bus no 330c in the evening from where all the phs buses starts.
        With regards
        C. Indrakumar.
        Jan 13, 2018
        Complaint marked as Resolved 
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
        Verified Support
        Dec 13, 2017
        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
        Dear Sir,

        The file is under process.

        Regard's
        BMTC
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          B
          Bindu Priya
          from Bengaluru, Karnataka
          Dec 6, 2017
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          Address: 560024
          Website: BMTC

          Bus number - ka01 fa 0737 and the ticket no : 8744.

          I was travelling from esteem mall to yelhanka police station.
          The conductor has taken rs.20 rupees and gave me the ticket for rs. 15 but haven't returned me the change. When i asked about the change, he said he doen't have it and previously, i have seen him holding the rs.5 in his hand.

          This rs.5 doesn't matter to me anyways but can save many other people who are suffering like me because of this conductor's behaviour.
          Jan 7, 2018
          Complaint marked as Resolved 
          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
          Verified Support
          Dec 07, 2017
          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
          Dear Madam,

          BMTC Regrets the inconvenience caused pl provide the specific date/time of incident or photo copy of ticket to identify the crew and to take action.

          Regard's
          BMTC
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            S
            Sai Ankita Parthasarathy
            from Guntur, Andhra Pradesh
            Dec 5, 2017
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            Address: Bangalore, Karnataka, 560004

            Ka 01 f 9307 heading to majestic
            1. The driver closed the door though there was a girl standing near the door havimg no other option. The door hit the girl pretty hard.
            After this episode i and my friend (Both girls who were returning from college)
            Were nisbehaved with we bought a ticket to hennur cross and where the fare was 15rs he took 20 when i asked for the change as the stop was nearing he started touching us inappropriately. After this vulgur and abusive behavior of the conductor we both got off at the next stop hennur bande and took a auto to hennur cross there was a police man whom we did inform and he has taken down the bus number. It was indeed a traumatic experience and if not resolved and if conductor not suspended will definately file an fir of assault
            Jan 7, 2018
            Complaint marked as Resolved 
            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
            Verified Support
            Dec 07, 2017
            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
            Dear Madam,

            BMTC Regrets the inconvenience caused pl provide the specific date/time of incident or photo copy of ticket to identify the crew and to take action .

            Regard's
            BMTC
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              S
              Srujana Uppalapati
              from Ludhiana, Punjab
              Dec 5, 2017
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              Address: Bangalore, Karnataka, 560037

              Everyday i am travelling to itpl from hal policestation. I observed for every one hour only one ordinary bus travelling to itpl. The ratio is like 15:1, if 15 vathuru or whitefield buses only one itpl ordinary bus.in meantime 10 ac buses are passing that to half of them are empty buses. Why bmtc don't care about ordinary buses. Due to less frequency the comimg buses are fully occupied and over rush. Is this really required for a common man. Thats why common man opting for private bus. This is the reason private travels are more doing there business in bangalore and this the reason for more traffic. Due to bmtc failure bangalore traffic is increased day by day..
              Jan 16, 2018
              Complaint marked as Resolved 
              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
              Verified Support
              Dec 13, 2017
              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
              Dear Sir,

              This is to inform you that at present route no KBS-IT ( 30 )schedule operating in10 to 15 mts so pl avail the service and co-op.
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                M
                Mathews Tomy
                from Bengaluru, Karnataka
                Dec 1, 2017
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                Address: 560100

                Bus reg no ka 57 f 1107. I had traveled in this bus twice from rupesh hotel to bonnasandra, where the ticket cost rs 5. The conductor had never given me change even though he has enough chance in his hand. After i had taken ticket, another passenger had given 5 rs. I had demanded to give the balance, and the conductor don't even ready to give it.
                I had experienced twice from the same bus. The same issue is being faced the same situations and and i had witnessed the same. Please take necessary actions to control these kind actions being happening from the bus. The bus no is bc 3a/5
                Jan 7, 2018
                Complaint marked as Resolved 
                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                Verified Support
                Dec 07, 2017
                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                Dear Sir,

                BMTC Regrets the inconvenience caused pl provide the specific date/time of incident to identify the crew and to take action .

                Regard's
                BMTC
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                  D
                  divyasr16
                  Dec 1, 2017
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                  Address: 560067

                  This morning i boarded 334e (Hosakote - domlur) at sai lakshmi bus stop.
                  Vehicle num: ka01 fa1779
                  I was at the bus stop and as soon as i saw the bus approaching, i came out of the bus stop to board the bus. The bus stopped and as soon as i got into the bus, the driver started shouting at me at high pitch saying i should have waved at the bus and requested him to stop. He said in kannada "sumne kayyi katkondu ninthkondidyalwa? Kayyi thorsi nilsokagalwa?". He was mocking at me in a real insulting way.

                  My first question is, "bus stop" itself means a place to halt the bus, what is need to wave and stop when the driver can see passengers approaching the bus?
                  Second, being a govt employee, is it not necessary to be civilized to deal with people in a decent way, when no mistake is committed?

                  It was really a bad experience when i was on my way to office. Mornings must be pleasant but such people give it a bad start.

                  Bus ticket attached. Request you to please take necessary action against this attitude of the driver.

                  Regards,
                  Divya
                  +1 photos
                  Jan 16, 2018
                  Complaint marked as Resolved 
                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 13, 2017
                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                  Dear Madam,

                  BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to take action against the erring crew and advice to behave politely.
                  This is your docket no for your further reference. BMTCC10208848.

                  Regard's
                  BMTC
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                    S
                    Sumva
                    from Bengaluru, Karnataka
                    Nov 30, 2017
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                    We dont get buses to kalyan nagar from domlur. At times 1 bus in an hour. While we have 15-20 of 201 series buses in an hour most of which where very minimal passengers travel, we are left waiting for an hour for 8 and 412 buses to arrive. To add on, you at times find 2 buses one behind the other n no bus for next one hour. Frequency to be increased to atleast one bus in half an hour
                    Jan 16, 2018
                    Complaint marked as Resolved 
                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 13, 2017
                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                    Dear Sir,

                    BMTC Regrets the inconvenience caused at present route no 412(5) schedule and MBS-8(6) schedule are operating further your request will be examined at the time of next augmentation of schedule .

                    Regard's
                    BMTC
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                      D
                      Deepak Rv
                      from Bengaluru, Karnataka
                      Nov 29, 2017
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                      Address: 560058

                      Dear sir/madam,

                      I am a regular passenger past from many years, hereby i had obseved that there are not frequent buses towrds lagaree & studio (From jalahalli cross) we passangers will be waiting for the buses more than half an hour buses, this problem we are facing from many years. I request you to assgin the buses to the above said route.
                      And one more thing is that the conductors will not initiate to stop in bus stops & it leads to accident & also a unwanted fights with those people.

                      I request you to take the action aganist the above mentioned things.

                      Regards,

                      Deepak r v
                      Jan 1, 2018
                      Complaint marked as Resolved 
                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 30, 2017
                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                      Dear Sir,
                      BMTC Regrets the inconvenience caused at present there are 251-D/251-E/ 251-C/525-E/ AS-12 are being operating from laggere to jalahalli cross pl avail the service further your complaint has been registered and forwarded to concerned depot to operate the schedule regularly this is your docket no for your further reference . BMTCC10208350

                      Regard's
                      BMTC
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                        M
                        m anju
                        from Bengaluru, Karnataka
                        Nov 28, 2017
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                        Address: 560007

                        The conductor misbehaved with me as the permanent address is written on my id card which doesn't match with my current address.. He told me to get down from the bus or take the ticket as he thought i was travelling via wrong route.. I want u to take strict action against him and choose a literate conductor so that he can read the address properly and do not misbehave with any women
                        +1 photos
                        Jan 4, 2018
                        Complaint marked as Resolved 
                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 04, 2017
                        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                        Dear Madam, ,

                        BMTC Regrets the inconvenience caused pl provide the date/time of incident to identify the crew and to take action .

                        Regard's
                        BMTC
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                          PK CHAUDHURI
                          from Bengaluru, Karnataka
                          Nov 25, 2017
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                          Address: 560102

                          Today, ie, on 25-nov, i was standing for g2 at bellandur gate from 1:05pm to 2:30pm for going to mg road (Bangalore). But there was no trace of g2 bus. The app shows many bus timing.

                          This has caused immense problem for me..

                          I was having very important work to complete at mg road, bangalore.

                          Who will listen?

                          Who cares?

                          Bmtc please listen and do not put citizen in trouble.

                          Thanks

                          Prasanta

                          [protected]@gmail.com
                          Jan 1, 2018
                          Complaint marked as Resolved 
                          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 30, 2017
                          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                          Dear Sir,

                          BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned ITS authority to take action in this regard this is your docket no for your further reference BMTCC10208351.

                          Regard's
                          BMTC
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                            Sabhya Naik
                            from Visakhapatnam, Andhra Pradesh
                            Nov 20, 2017
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                            I hav uploaded the pic which bus i was travelling from east end busstop to sony signal 201d bus no ka-01fa-1332i asked for a ticket to sony signal which is rupee 17th but this person gave ticket for indranagar police station which charges around 20 this isn't the first time am facing this problem i want to take strict action towards this conductor wen i asked him he said i did that by mistake it's a complete lame excuse
                            Jan 3, 2018
                            Complaint marked as Resolved 
                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 30, 2017
                            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                            Dear Madam,

                            BMTC Regrets the inconvenience caused pl provide the specific date/time of incident to identify the crew and to take action.

                            Regard's
                            BMTC
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                              user_67676
                              from Bengaluru, Karnataka
                              Nov 20, 2017
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                              Today i took bus ka-01 fa971 from nagawara to kempapura and the conductor charged 10rs. When i asked for ticket first he was not ready to give, but when i forced him to give me than he give me ticket of rs5 and then just moved away. If does this with me, he must be taking money from others like this, which is not correct. This is not the first time this happened with me... Many conductors behave like this. Some strict action must be taken.
                              Dec 25, 2017
                              Complaint marked as Resolved 
                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 20, 2017
                              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                              Dear Sir,
                              BMTC Regrets the inconvenience caused pl provide the specific date/time of incident to identify the crew and to take action.

                              Regard's
                              BMTC
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                                Devika P
                                from Bengaluru, Karnataka
                                Nov 19, 2017
                                Resolved
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                                Address: Bangalore, Karnataka

                                I travelled in the bmtc bus reg no ka-53-f-126 through electronic city phase 1 route at about 7:45 pm today. I got into the bus from neeladri and i was supposed to go till electronic city. The bus was full and people were hanging in the door step. Me and my friend got into the bus n we were standing in the door step itself. So that we couldn’t able to get the tickets and the conductor was at the back door. From the next stop 3 ticket checkers got in and were asked us to pay the fine of 250 rs. And they stopped the bus at elec city and were arguing us to pay the money. We were 4 girls n 2 men. The conductor didn’t even tell a word that he was at the back door. And those officers start offending and they asked the driver to close the doors. We asked them to check the cc tv footage as they were not taking it into account. And we unnecessarily paid 250rs. They did give us a receipt for the fine with no y-17a 06208
                                Jan 3, 2018
                                Complaint marked as Resolved 
                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 30, 2017
                                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                Dear Madam,

                                BMTC Regrets the inconvenience caused whenever checking staff boarded the bus passenger should have valid ticket or pass otherwise they impose penalty on the ticket less/pass less passengers further your complaint has been registered and forwarded to concerned depot/line checking department for further action.
                                This is your docket no for your further reference BMTCC10207662.

                                Regard's
                                BMTC
                                Respected sir/madam
                                i'm student in jssate bangalore..
                                i lost my pass while traveling in bus..it's last till apirl..
                                i need new one pass in the middle of sem please request my issue kindly...
                                So pls oblige my request and issue the new pass
                                Hope so u 'll do the favour
                                Thank u
                                I lost my wallet while traveling from Bangalore kempakoda airport to JP NAGAR BUS please return it i[censored] find. My Name is Sheikh Imtiyaz Ali
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                                  Cp.kumar
                                  from Bengaluru, Karnataka
                                  Nov 18, 2017
                                  Resolved
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                                  Resolved

                                  Sir

                                  The bus 316v in the route byappanhalli to kr puram is not come on right time. Especially if the driver is manju nath.. He is taking his own sweet time to start the bus. The timings varies from 6.45 the 7.15 in morning. This is problem for all the public who are depending on this bus during morning hours. So mang students and daily labourers are de po e being on this bus.

                                  Take this as a serious issue
                                  Dec 31, 2017
                                  Complaint marked as Resolved 
                                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 30, 2017
                                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                  Dear Sir,

                                  BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to instruct the crew to operate the schedule as per schedule time table.
                                  This is your docket no for your further reference BMTCC10207595.

                                  Regard's
                                  BMTC
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                                    soundaryak
                                    from Bangalore, Karnataka
                                    Nov 17, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560103

                                    Hi sir,

                                    I travel daily in bmtc volvo bus. Occassionally i choose daily bus pass which costs 147rs (7rs for gst). But as far as i have seen, one among 10 conductors will only be honest and consider 147rs for daily pass.

                                    Many conductors are taking 150rs for the daily pass. When we give 150rs, they will not return change for 3rs (Dont even write on the pass so that we can collect later). And we being it professionals would feel awkward to ask for 3rs from them while leaving. There are many who don' ask for such small amount of change.

                                    But, how much ever it is, money is money.

                                    Please consider this complaint, and ask all the conductors to charge how much ever is needed and not extra (Even if it is 1rs)

                                    Thanks in advance!
                                    Jan 3, 2018
                                    Complaint marked as Resolved 
                                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 01, 2017
                                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                    Dear Sir,

                                    BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned authority for further action.
                                    further if you found such type of complaint pl provide the detail like route/vehicle no date/time of incident to take action against the crew.

                                    Regard's
                                    BMTC
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                                      ckmind
                                      from Bengaluru, Karnataka
                                      Nov 14, 2017
                                      Resolved
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                                      Address: Bangalore, Karnataka, 560067

                                      I got into non-ac bus at itpl to sathya sai stop. Actual bus fair to the destination is 5rs but he charged 10 and gave me a ticket in which origin was mentioned as hope farm signal. I asked the bus conductor twice about the fair from itpl to sathya sai and he told me tht it is 10 rs.

                                      Moreover when i went to bmtc official site to complain, there was access denied message. I don't understand the use of such facility when a common man can register a complain.

                                      I have attached the bus ticket.
                                      +1 photos
                                      Jan 1, 2018
                                      Complaint marked as Resolved 
                                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 01, 2017
                                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                      Dear Sir,

                                      This is to inform you that the actual fare from ITPL to satya sai is Rs 10/-only further if you want to lodge a complaint you can sent the details in this mail ID ([protected]@mybmtc.com ) or you can contact bmtc toll free no[protected].

                                      Regard's
                                      BMTC
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                                        I
                                        from Thrissur, Kerala
                                        Nov 13, 2017
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                                        Address: 560033

                                        Bus no ka-53 f - 031 route from ramurthy nagar to marathahalli. Passenger board the bus around 8.45am. After a long time i boarded the bmtc bus had a very bad experience. I have the driver cum conductor rs 100 and the conductor gave ticket and wrote balance 80 behind the ticket, i did not know what the actual price of ticket. Hence after receiving the ticket i realized i have rs20 with me hence have the chance to conductor. But in return the driver used rude and vulgur language tell why didnt you give this 1st, if you educated doesnt mean your smart, some bab and unparlimantary language. I said please talk proper to passenger for this he replied iam working here for 20 years you need not teach me.

                                        I would request the authority to look in to this matter seriously this may happen to any public.
                                        Jan 9, 2018
                                        Complaint marked as Resolved 
                                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 01, 2017
                                        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                        Dear Sir,

                                        BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to take action against the crew and also advice to behave politely with passengers.
                                        This is your docket no for your further reference BMTCC10207241

                                        Regard's
                                        BMTC
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