Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Frequency of bmtc buses from shivajinagar to itpl via tinfactory is very very low and one has to wait minimum of 1hr today it was more than 1.5 hr late and tat too there was a volvo ac bus which started plying newly for past few days which is otherwise very expensive for a ticket and it's not all required for a small budget person like me since one cannot afford such high price tickets and cannot change two to three buses every day it's becoming difficult to wait and frustrating on daily basis.

It is observed tat there are more buses to whitefeild from shivajinagar via hal, marathahalli route which is every 5 to 10 mins. But even through this route there is no buses to itpl from shivajinagar

Kindly see to it there are frequent buses from shivajinagar to itpl via tinfactory.

Date: 01-aug-2107 morning: 8:35 (Silk board to wipro gate) (356 cw)
- bus number: ka 57 f 672
Me and my two friends got into the bus at roopena agrahara. I asked the lady conductor for three tickets and gave her 105 rs. She gave me thirty rupees and gave only the tickets for amount of 40rs. We could not check the tickets as there were bunch of tickets and bus was very crowdy. As soon as the bus reached the electronic city toll gate, ticket collector (One lady and one gentle man) came and asked us the ticket. Then we realised that the tickets were not properly given. That lady ticket collector asked us about the ticket and we asked the conductor to give the remaining tickets. She ignored us. That lady ticket collector understood that it was that conductor's mistake and she was telling to her in kannada that "i know you did not give the correct ticket". The lady ticket collector even after knowing that it was that conductor's mistake, took 500 fine from us and stopped somewhere one km after our office. They did not give us the receipt also for the fine.

Please take strict action against both the conductor and the ticket collector.

They didn't even give tickets directly to the exact spots. If i ask him from pushpanjali to indian express, they will give me kaval byrasandra to shivajinagar ticket.
Also they don't return the money like if my ticket costs 17₹, i gave him 20₹ note, he won't return the rest amount.
If you say something they start misbehaving.
Bus no. Ka-01-f-9445

I was traveling from kr market to christ junior college by bmtc bus 342a. When i got down at my stop i could not find my mobile which was in my left pocket. Please find it i[censored] can and enquire the bus driver and conductor about the mobile.
Time of occurrence:between 8:00am and 8:30am. The model was one plus 3t with a case of thor hammer on it. Please do find it as there were some important informations. I[censored] find it please call on [protected]

On[protected] around 3.30pm. Ka 01, f - 4427, bus number 60 travelling from majestic to vijaynagar side.. I got into the bus in majestic and asked 2 tickets to okalipuram and gave 10 rs, the conductor gave 2 rs change and walked away i asked for the ticket and he started scolding me in bad words instead giving ticket and without any reason he abused my friend in bad language. If we continued he wld have bet us as it was next stop we got down. They should learn to behave he looked elderly i spoke with respect calling him uncle but donno who gave him the rights to talk in bad words and he doesnt know how to speak to a girl. Hope government understands and take action.

I am writing this mail with so much pain in heart. I[censored] feel my complaint is genuine please take action against him. I boarded the bus from biayapanahalli metro to hoodi. Ticket i got was from Isolation hospital to hoodi. Also Ticket Amount was 19 ( i gave 20). I asked him why it is from isolation hospital and what about the remaining amount (Rs 1) . He started scolding me and even he caught on my t-shirt and torn it. All the guys in the bus was supporting him telling that u should learn kannada and ask query. Not on english. .
I dont know his name. But bus number is KA 57 F 1471. Even i attaching the pics of him coming behind me and threatening me, if i complaint he will beat me.
You can see in the pic for asking 1 rupee . he was throwing the 20 Rupees note.
These images was taken by a co-traveller while the incident was happening

It is very painful . In India such a secular state these type of physical assaults is done by government servant. It is very shameful. Please do enquire on this case and take action

The conductor on rout ITPL via kundalahalli to Marathalli bridge Bus Reg. no KA-57, F-1471 was so rude that he was not returning me the change back. After asking several times he gave with murmering despicably. He behaved similarly with others also.It was so disturbing in the morning around 8.59 AM . Not understanding local language is not a crime. I asked him very politely but he was so reluctant about it. His face clearly said he was playing with me, I asked for help from people in the bus but nobody helped instead they started laughing at me. I felt so harassed there.
Such incidents are quite common on BMTC. These things happen every other day. They don't have any right to harass people like this.I can file a harassment case against him but this not gonna solve common man's problems. He even challenged me that I cant do anything against him. Go and complain if you can. Please take action against him. Teach lessons how to talk to passengers. They don't have proper manners and are always disposed to quarrel for small things.

The person who give student pass in pass counter in yeswantapura bus stand is sitting not to give pass instead scold students and send them without pass. He wrote pass not instead and putted seal on fees recepit whithout giving pass.
Now wherever i go i am unable to make my student pass. I would like to lodge a complaint against pass counter worker who is hurting many students. So i request you to take action in this case and i want justice.

It is very sad that the driver and conductor both are shouted on ladies like any thing. There is no place at all to move a step but driver urged us to go back and i said 'no place' and he shouted on me ' if no place get out from bus and search for another bus where there is place' and conductor shouted on me like ' come back' in kannada. I understood and trying to move and he scolded on me that 'don't know language and don't have any common sense and get out from bus'. Please ensure that they should give min respect to girls. We are not travelling for free and we are paying. We are the public.
I am demanding to take action against those persons.

I caught bus as satya sai hospital itpl

V335ek

Ka-01
F-4824

Dear sir,

I was travelling from majestic to vasanth nagar on[protected]:15pm in bus number ka01 f3451, the conductor got 15rs as fare and he issued a ticket in which nothing was printed. I asked him regarding this and he simply said "no problem checkers wont be comping", and he didnt provided a new ticket.

Before some condutors wont give balance amount in bmtc and nowadays they have started a trick like this, most of the people wont view the tickets whether it is printed or not.

Bus no: ka57 f763.
Route# 378h uttarhalli to electronics city
Timing: gottigere @ 11:58

Driver has not stopped the bus at bhagya nagar bus stop, where usually all the buses stop. I had to chase the bus until gottigere to get into the bus from bhagya nagar bus stop (Luckily my husband was there). When i checked with the driver he started using bad words and started speaking singularly as if he has owned the bus. If they cant stop in the bus stop then why the hell he has to drive the bus.

Why we have such drivers in bmtc, please ask the drivers to learn from other cities where they atleast respect the ladies and stop. If the same happens to his wife or daughter who is pregnant what he will do. I need the answer for this.

I can clearly see there is no fee for Urinals usage and Rs 5 for WC. But, They are collecting Rs 5 for Urinals and Rs 10 for WC. Is it acceptable. Many people came inside for Urinals thinking it's free and the guy inside (who is incharge of bathrooms) demanding charges as mwntioned above. One custome even went back when I was paying.

Are you encouraging poeple to pee in public ? I think, it's basic need and should taken care.

I would like to hear from you regrading this.
Thanks

People staying at yelahanka is facing lot of difficulty to reach itpl directly. There is only one bus 402t, whose route and timings are made without taking into account the place distance and also the working hrs followed. So many greviences are lodged since last 5 years but the management in bmtc is putting a deaf ears towards the greviences. Kindly change the route via hebbal - manyata tech park - kr puram - itpl or start another bus in this route keeping in mind the working hrs of itpl i. E., 0830hrs and 1000hrs.
Thank you.

Hi sir,

Yesterday i am traveling kengeri to shrike,
Conductor miss behave. He come stand front of me and looking at badly, after he asked return ticket also.
I fell very bad, please treat has high priority.
Bus number :
Ka -01
F - 9496
Time - 16:42 (4:42 pm) ist
401kb/8

Depot - 31
Tokn - 10554
T - 285

Please replay back my email id - [protected]@gmail.com

I had travelled from silkboard to wipro gate by bus on june 21st. I got the ticket which cost rs.25 (Rupees twent five only) and had given rs.2000 + 5/- (Rupees two thousand and five only) as i did not have change. I forgot to collect the remaining rs.1980 (Rupees ninety only) while gettin down at my stop. I would like to know how i could get the money back.

Route no: silkboard, 356cw
Boarding point: silkboard
Destination: wipro gate, electronic city
Date: 21st june 2017, 8:40 p. M.
Ticket no: bf 54 355641

Pls provide bus route &frequency of buses from kadubeesanahalli to varthur via panathur.. Its a 5 kms stretch, soo many apartments and yet no proper commutence. Have to have a own vehicle to go through that route. No auto facility too.. Going via varthur kodi / marathalli is too round about. I have seen 1 bus coming thru that route but very very rarely.. Not frequent. Not sure if its on daily basis too.. Kindly provide bus facility n help.. Thanks in advance.

Hello i travel everyday evening from kudlu gate to hal there is one bus 411 d but it will not come on regular basis, and we all depend on only that bus since it comes every day to kudlu gate busstop at 6:40 pm, please make this bus to come everyday so it will be helpful for many people specially who comes from hal to chandapura. Make it regular service hoping for the best.

Respected sir /madam
I am a resident o[censored]ber verdant apartment situated between carmelaram and doddakanahalli bus stop in off sarjapur road.

I here by would like to request you to set up a bus stop between carmelaram and doddakanahalli bus stop.in the stretch between the above mentioned bus stops there are a lot of residents who find it difficult to get into the buses due to the longer distance between the two bus stops. So a bus stop in between the about two mentioned bus stops will be convenient to many residents. This is a humble request
Hoping for a positive response
Thanking you
Yours sincerely
Residents o[censored]ber verdant

Bus regurlarly not coming. More than hours we are waiting in bus stops. We are coming from village side evening times we have only one bus in that time (6.30 timngs). Please provide buses in regularity. Ladies don't wait more than hours in bishops. (Bus no. 221 k r market to gulganjanahalli depo no 12). Please i reguesting you to provide buses for our route.

Today i was travelling from bellandur to mahadevpura in bmtc bus (Bus number: ka 01- fa 634) time evening 5:30 pm to 6:00 pm.

The bus conductor was so rude, doesn't know how to talk to passengers. I took the ticket which was cost rs.17/- ; i had given rs.50/- then he first returned me rs.20/- and written in the back side of the ticket as to be returned rs.13/-.

After sometime he asked me the ticket and just made scratch over the written part and gave rs.10/- then when i asked for rest rs.3/- he told to take it later.

I waited till the stop comes but when i was reaching near my stop i asked for the change, he ignored then when i asked again (My stop reached by that time) i told i have to get down give the change ; then that person was so rude disgusting person told why are you eating my head let me issue the tickets first, but i told my stoppage has come and i have to get down also; then he told "get down then" that too also in very harsh manner.

As the bus was leaving and i didn't have any option except getting down from bus. He didn't returned the change which directly went to his pocket.

The matter is not of rs.3/- or rs.100/- what these people think that nobody will ask for rs.2/- or rs.3/- who cares so they don't give even though they have and directly it goes to the conductors pocket only as black, which is not legal.

Along with this the rudeness and rowdy behavior ; some strong action must be taken (Please notice am telling "must").