Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I travelled in the bmtc bus reg no ka-53-f-126 through electronic city phase 1 route at about 7:45 pm today. I got into the bus from neeladri and i was supposed to go till electronic city. The bus was full and people were hanging in the door step. Me and my friend got into the bus n we were standing in the door step itself. So that we couldn’t able to get the tickets and the conductor was at the back door. From the next stop 3 ticket checkers got in and were asked us to pay the fine of 250 rs. And they stopped the bus at elec city and were arguing us to pay the money. We were 4 girls n 2 men. The conductor didn’t even tell a word that he was at the back door. And those officers start offending and they asked the driver to close the doors. We asked them to check the cc tv footage as they were not taking it into account. And we unnecessarily paid 250rs. They did give us a receipt for the fine with no y-17a 06208

Sir

The bus 316v in the route byappanhalli to kr puram is not come on right time. Especially if the driver is manju nath.. He is taking his own sweet time to start the bus. The timings varies from 6.45 the 7.15 in morning. This is problem for all the public who are depending on this bus during morning hours. So mang students and daily labourers are de po e being on this bus.

Take this as a serious issue

Hi sir,

I travel daily in bmtc volvo bus. Occassionally i choose daily bus pass which costs 147rs (7rs for gst). But as far as i have seen, one among 10 conductors will only be honest and consider 147rs for daily pass.

Many conductors are taking 150rs for the daily pass. When we give 150rs, they will not return change for 3rs (Dont even write on the pass so that we can collect later). And we being it professionals would feel awkward to ask for 3rs from them while leaving. There are many who don' ask for such small amount of change.

But, how much ever it is, money is money.

Please consider this complaint, and ask all the conductors to charge how much ever is needed and not extra (Even if it is 1rs)

Thanks in advance!

I got into non-ac bus at itpl to sathya sai stop. Actual bus fair to the destination is 5rs but he charged 10 and gave me a ticket in which origin was mentioned as hope farm signal. I asked the bus conductor twice about the fair from itpl to sathya sai and he told me tht it is 10 rs.

Moreover when i went to bmtc official site to complain, there was access denied message. I don't understand the use of such facility when a common man can register a complain.

I have attached the bus ticket.

Bus no ka-53 f - 031 route from ramurthy nagar to marathahalli. Passenger board the bus around 8.45am. After a long time i boarded the bmtc bus had a very bad experience. I have the driver cum conductor rs 100 and the conductor gave ticket and wrote balance 80 behind the ticket, i did not know what the actual price of ticket. Hence after receiving the ticket i realized i have rs20 with me hence have the chance to conductor. But in return the driver used rude and vulgur language tell why didnt you give this 1st, if you educated doesnt mean your smart, some bab and unparlimantary language. I said please talk proper to passenger for this he replied iam working here for 20 years you need not teach me.

I would request the authority to look in to this matter seriously this may happen to any public.

This incident happened on 09/10/2017 around 6:30pm at forum mall bus stop which is in the vicinity to big bazaar.

My neck was held by the govt bmtc bus conductor who was on duty. He abused me! With extremely inappropriate and vulgar words in kannada language (He even involved my family members constantly while cursing me), he held my throat tightly and i was out of breath and choking and i was pushed out of the bus in the middle of the road.

Just because the bus was about 10 foot far from the bus stop and i tried to get on the bus he has done this to me.

I had a near death experience today!!!

What kind of a bus conductor who was on govt duty would choke a passenger to death and push him off the bus in the middle of the road.

I could have died.

Details of the bus

Bus was going to bommanahalli

Ka57f1020

I have lost my student bus pass (Rs 1600) while travelling from college to agara. What is the procedure for getting new volvo student pass and what is the fine to be paid for replacing the old pass? Can i fill in the lost report form online and get a print out? Is the following statement in the picture enough as a report? And where should i go to replace the new bus pass.

I lost my wallet in bmtc bus while traveling from btm to tin factory today (Nov 9th 2017). We boarded the bus at 9.38am and got down at 11.30 and found that i lost my wallet. I have all the ticket details with me.

My wallet has all my gov id cards and atm card. It has my parents id cards as well. Sir, please help me find my wallet.

My wallet is light brown with creme border (Wallet holder and mobile holder too)

Bus details:
500a
Depo -10
Ticket - 8565
Date - nov 9, 2017 : 9:48:59

Bangalore bus route bilekahalli to shivajinagar | my stop is ibc knowledge park just near to dairy circle bus stop

Hi,

Today morning around 10.10am i forgot my tupperware orange colour lunch bag inside 2 containers lunch box one in blue and one in beige color - ibc knowledge park (Bangalore). I boarded the bus at kr puram around 9.55am and got down at the ibc knowledge park, near dairy circle bus stop. I forgot my lunch box while getting down.
If found plz return it to me.

Regards,
Sandhya
[protected]/[protected]

First thing bmtc bus stops are placed in an uncivilized manner. Most of the bus stops are very close to a traffic junction (Banshankari temple stop, going towards kumaraswamy layout) or a crucial turnings (Jayadeva bus stop before flyover, ibblur stop) or the start and end of a flyover or underpass (Basaweswara nagar khb layout) there are lot more examples just like above places within bengaluru where traffic is getting hit because of bmtc buses. No wonder buses are the major reason behind bengaluru traffic jams.
Kindly move the bus stops at least a 100mts. Away from any traffic junctions, flyover entrance and turnings etc.) and make sure bus driver stop busses only near the designated stops (Please levy huge fines on drivers not following this rule). Bmtc busses should be a boon to bengaluru not a thorn in the flesh.

There is only 1 bus in the route jalahalli cross to k. R. Market, bus number 248r. There are many people who rely on this bus but unfortunately this bus will not operate on weekends (Saturday and sunday). Which is creating problem as many rely on this bus. When the bus is getting sufficient collection why is it not operating all days. Before it was operation all days and bull will be house full every day. Please consider this on priority we have already complained to depoit16 manager multiple times on this but no action taken.

Today my wife was returning from to home after dropping my son to school
Venue: opp to rastrothana school on thanisandra main road before trafiic signal.
As she was moving and when signal went red she stopped all of sudden bmtc bus number ka 57 f 2379 which was behind came fast and stopped with gap of less than inch of distance and with narrow escape from accident. When my wife went to enquire with driver, he started abusing in filthy language and insisting her to move despite of signal being red even conductor also joined, they did not stop even public reminded them of their mistake. Is this the kind of rowdies you hire and they don't even know how to behave with woman and it's shame of people treating our kannadigas in kartnataka?
Need immediate action otherwise will go full public in facebook and twitter

I travel from kempegowda bus station to kempegowda international airport by bmtc bus on 30/10/2017 (Time 11:18:44).
I paid rs.500/- towards bus fair. Actual fare charged rs.233/-
But driver forget to return balance amount 500-233=267. (Which was written at the back side of ticket).
I also not remember my balance amount. I attach ticket for your ref. Document.
Please return my balance amount of rs.267/- as soon as possible.

Thanks
S. N. Pandey
Mob:[protected]

Hi, today (30th oct 2107) i had travelled from attibele to electronic city. I got ticket of rs 20 (Twenty rupees only) and had given rs 100 (Hundred rupees). As i had no change the conductor wrote remaining rs 80. And i forgot to collect the change while getting down in electronic city bus stop.. Requesting you to please help me to get my money back..

Route no. - 360s/1
Ticket no - 114
Date[protected]
Depot no - 32
Time - 12:54:57
As per the ticket vehicle no - ka01fa1623
Tknno. 846

The bus driver come conductor of bus ka-57- 1906 has took 15 rupees extra charge on travel from tin factory to bellandur. Usual charge is 20 rupees where as he took 35 rupees. I. E he took 15 rupees extra on each passenger and he has spoken very rash with all the passengers. He is very careless in driving where he stopped bus on road and took a parcel of puri. And in the entire journey he was very careless, rash driving and arguing with passengers. And mainly he spend some 3-4 minutes time to prepare his pan with beetle leafs while driving only. He also collected back the tickets from passengers while they are getting down. He put his more concentration on money and pan not on driving. The journey was on saturday night i,. E[protected] from tinfactory to silkboard bus around 11:10-11:45. He was wearing the bmtc uniform and having big kumkuma bottu.

Please dont encourage such kindof drivers who are playing with public lifes.

Hope you take necessary actions on him as i have mentioned all the necessary details to take action. And i didn't understand the reason for taking 15 rupees extra money saying that night bus charge.

Take actions on the same.

As i am student i travell from peenya 2nd stage to majestic daily at morning 6.in the route of jalahallicross. As this bus number ka01fa984 conductor talk unnecessary things about personal and he does not give stop in bustop next day he will say that yesterday i only purposely left and went because you talk in cell phone. It is your wish what ever we want we will do it is our cell our currency why should he interfear in our personal life.

Today i boarded the bus from bellandur bmtc bus 5000-d towards hebbal bus no ka-01 f-9068.in tin factory suddrnly the lady conductor asked all of the passengers to get out from the bus and she was saying ac is not working. After 2 minitues the bus started to move and she allowed only the ticket holder and was asking if you want to buy ticket you can board the bus else go by another bus. I shouted at her and then she allowed me in the bus. I know this lady conductor she did this kind of thing earlier also. I am regular passenger of this route for last 3 years. Sometimes this lady does not give the change when the stopage comes she says no change. I am bringing this in your notice so that you can educate the conductors that those who are holding the pass they are also paying the amount for the ticket but in monthly.

Hello. Over the last few months, the frequency of 500ca buses have drastically reduced. And since the mid of october 2017, the frequency of 500ca buses is one bus in a span of 30-45 minutes. A lot of passengers were raising a complaint even today and despite waiting for 45 minutes, 505 bus to electronic city arrived but not a single 500ca/500na whereas every 2-5 minutes, there are 335 buses towards majestic which run empty.
I find that both in the mornings and evenings there are several people waiting for 500ca. If our motive is to encourage people to use public transport than their private vehicles, we have to consider running more buses especially on this route which comprise of all the major tech parks. If people are put to such inconvenience, we will only add to the traffic further as people will opt to use their private vehicle to reach office on time.
335 buses follow the time schedule provided in the website whereas 500ca/500na doesn't maintain the schedule at all resulting in taking over 2 hours to reach our destination.

Dear sir / madam,

From banashankari to chunchaghatta buses are not running on time after 06:00 pm. Now 06:00 pm itself it will be too dark. So many ladies and students are waiting to go home early. But the buses which were there that time are not coming on time last one month. After 05:30 next bus is coming only at 06:45 pm. Before there was 3 buses between this

So please do the needful to send sufficient buses at least 15 minute intervals to this route in the evening and morning

Hi All,

There is No buses after 9 PM in NGEF byappanahalli back gate of Metro. There is good service only in Day time { Up to 6 PM } after that there is limited buses service up to 8PM. .And you should increase the buses service to Rama murthy Nagar & TC Palaya .
Please look in to this ASAP

Thank u

Hi All,

There is No buses after 9 PM in NGEF byappanahalli back gate of Metro. Where most of the people travel by auto and you should increase the buses service to Rama murthy Nagar & TC Palaya .
Please look in to this ASAP

Thank u