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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Updated: Apr 15, 2026
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P
PK CHAUDHURI
from Bengaluru, Karnataka
Nov 25, 2017
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Address: 560102

Today, ie, on 25-nov, i was standing for g2 at bellandur gate from 1:05pm to 2:30pm for going to mg road (Bangalore). But there was no trace of g2 bus. The app shows many bus timing.

This has caused immense problem for me..

I was having very important work to complete at mg road, bangalore.

Who will listen?

Who cares?

Bmtc please listen and do not put citizen in trouble.

Thanks

Prasanta

[protected]@gmail.com
Jan 1, 2018
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2017
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned ITS authority to take action in this regard this is your docket no for your further reference BMTCC10208351.

Regard's
BMTC
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    Sabhya Naik
    from Visakhapatnam, Andhra Pradesh
    Nov 20, 2017
    Resolved
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    I hav uploaded the pic which bus i was travelling from east end busstop to sony signal 201d bus no ka-01fa-1332i asked for a ticket to sony signal which is rupee 17th but this person gave ticket for indranagar police station which charges around 20 this isn't the first time am facing this problem i want to take strict action towards this conductor wen i asked him he said i did that by mistake it's a complete lame excuse
    Jan 3, 2018
    Complaint marked as Resolved 
    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
    Verified Support
    Nov 30, 2017
    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
    Dear Madam,

    BMTC Regrets the inconvenience caused pl provide the specific date/time of incident to identify the crew and to take action.

    Regard's
    BMTC
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      user_67676
      from Bengaluru, Karnataka
      Nov 20, 2017
      Resolved
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      Today i took bus ka-01 fa971 from nagawara to kempapura and the conductor charged 10rs. When i asked for ticket first he was not ready to give, but when i forced him to give me than he give me ticket of rs5 and then just moved away. If does this with me, he must be taking money from others like this, which is not correct. This is not the first time this happened with me... Many conductors behave like this. Some strict action must be taken.
      Dec 25, 2017
      Complaint marked as Resolved 
      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
      Verified Support
      Nov 20, 2017
      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
      Dear Sir,
      BMTC Regrets the inconvenience caused pl provide the specific date/time of incident to identify the crew and to take action.

      Regard's
      BMTC
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        D
        Devika P
        from Bengaluru, Karnataka
        Nov 19, 2017
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        Address: Bangalore, Karnataka

        I travelled in the bmtc bus reg no ka-53-f-126 through electronic city phase 1 route at about 7:45 pm today. I got into the bus from neeladri and i was supposed to go till electronic city. The bus was full and people were hanging in the door step. Me and my friend got into the bus n we were standing in the door step itself. So that we couldn’t able to get the tickets and the conductor was at the back door. From the next stop 3 ticket checkers got in and were asked us to pay the fine of 250 rs. And they stopped the bus at elec city and were arguing us to pay the money. We were 4 girls n 2 men. The conductor didn’t even tell a word that he was at the back door. And those officers start offending and they asked the driver to close the doors. We asked them to check the cc tv footage as they were not taking it into account. And we unnecessarily paid 250rs. They did give us a receipt for the fine with no y-17a 06208
        Jan 3, 2018
        Complaint marked as Resolved 
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
        Verified Support
        Nov 30, 2017
        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
        Dear Madam,

        BMTC Regrets the inconvenience caused whenever checking staff boarded the bus passenger should have valid ticket or pass otherwise they impose penalty on the ticket less/pass less passengers further your complaint has been registered and forwarded to concerned depot/line checking department for further action.
        This is your docket no for your further reference BMTCC10207662.

        Regard's
        BMTC
        Respected sir/madam
        i'm student in jssate bangalore..
        i lost my pass while traveling in bus..it's last till apirl..
        i need new one pass in the middle of sem please request my issue kindly...
        So pls oblige my request and issue the new pass
        Hope so u 'll do the favour
        Thank u
        I lost my wallet while traveling from Bangalore kempakoda airport to JP NAGAR BUS please return it i[censored] find. My Name is Sheikh Imtiyaz Ali
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          C
          Cp.kumar
          from Bengaluru, Karnataka
          Nov 18, 2017
          Resolved
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          Sir

          The bus 316v in the route byappanhalli to kr puram is not come on right time. Especially if the driver is manju nath.. He is taking his own sweet time to start the bus. The timings varies from 6.45 the 7.15 in morning. This is problem for all the public who are depending on this bus during morning hours. So mang students and daily labourers are de po e being on this bus.

          Take this as a serious issue
          Dec 31, 2017
          Complaint marked as Resolved 
          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
          Verified Support
          Nov 30, 2017
          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
          Dear Sir,

          BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to instruct the crew to operate the schedule as per schedule time table.
          This is your docket no for your further reference BMTCC10207595.

          Regard's
          BMTC
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            S
            soundaryak
            from Bangalore, Karnataka
            Nov 17, 2017
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            Address: Bangalore, Karnataka, 560103

            Hi sir,

            I travel daily in bmtc volvo bus. Occassionally i choose daily bus pass which costs 147rs (7rs for gst). But as far as i have seen, one among 10 conductors will only be honest and consider 147rs for daily pass.

            Many conductors are taking 150rs for the daily pass. When we give 150rs, they will not return change for 3rs (Dont even write on the pass so that we can collect later). And we being it professionals would feel awkward to ask for 3rs from them while leaving. There are many who don' ask for such small amount of change.

            But, how much ever it is, money is money.

            Please consider this complaint, and ask all the conductors to charge how much ever is needed and not extra (Even if it is 1rs)

            Thanks in advance!
            Jan 3, 2018
            Complaint marked as Resolved 
            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
            Verified Support
            Dec 01, 2017
            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
            Dear Sir,

            BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned authority for further action.
            further if you found such type of complaint pl provide the detail like route/vehicle no date/time of incident to take action against the crew.

            Regard's
            BMTC
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              C
              ckmind
              from Bengaluru, Karnataka
              Nov 14, 2017
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              Address: Bangalore, Karnataka, 560067

              I got into non-ac bus at itpl to sathya sai stop. Actual bus fair to the destination is 5rs but he charged 10 and gave me a ticket in which origin was mentioned as hope farm signal. I asked the bus conductor twice about the fair from itpl to sathya sai and he told me tht it is 10 rs.

              Moreover when i went to bmtc official site to complain, there was access denied message. I don't understand the use of such facility when a common man can register a complain.

              I have attached the bus ticket.
              Jan 1, 2018
              Complaint marked as Resolved 
              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
              Verified Support
              Dec 01, 2017
              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
              Dear Sir,

              This is to inform you that the actual fare from ITPL to satya sai is Rs 10/-only further if you want to lodge a complaint you can sent the details in this mail ID ([protected]@mybmtc.com ) or you can contact bmtc toll free no[protected].

              Regard's
              BMTC
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                I
                from Thrissur, Kerala
                Nov 13, 2017
                Resolved
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                Address: 560033

                Bus no ka-53 f - 031 route from ramurthy nagar to marathahalli. Passenger board the bus around 8.45am. After a long time i boarded the bmtc bus had a very bad experience. I have the driver cum conductor rs 100 and the conductor gave ticket and wrote balance 80 behind the ticket, i did not know what the actual price of ticket. Hence after receiving the ticket i realized i have rs20 with me hence have the chance to conductor. But in return the driver used rude and vulgur language tell why didnt you give this 1st, if you educated doesnt mean your smart, some bab and unparlimantary language. I said please talk proper to passenger for this he replied iam working here for 20 years you need not teach me.

                I would request the authority to look in to this matter seriously this may happen to any public.
                Jan 9, 2018
                Complaint marked as Resolved 
                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                Verified Support
                Dec 01, 2017
                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                Dear Sir,

                BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to take action against the crew and also advice to behave politely with passengers.
                This is your docket no for your further reference BMTCC10207241

                Regard's
                BMTC
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                  M
                  mithunm99
                  from Bengaluru, Karnataka
                  Nov 10, 2017
                  Resolved
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                  Address: Bangalore, Karnataka

                  This incident happened on 09/10/2017 around 6:30pm at forum mall bus stop which is in the vicinity to big bazaar.

                  My neck was held by the govt bmtc bus conductor who was on duty. He abused me! With extremely inappropriate and vulgar words in kannada language (He even involved my family members constantly while cursing me), he held my throat tightly and i was out of breath and choking and i was pushed out of the bus in the middle of the road.

                  Just because the bus was about 10 foot far from the bus stop and i tried to get on the bus he has done this to me.

                  I had a near death experience today!!!

                  What kind of a bus conductor who was on govt duty would choke a passenger to death and push him off the bus in the middle of the road.

                  I could have died.

                  Details of the bus

                  Bus was going to bommanahalli

                  Ka57f1020
                  Jan 1, 2018
                  Complaint marked as Resolved 
                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                  Nov 10, 2017
                  Kruthi Chinnu's response
                  I have lost my student bus pass I need alternative
                  Verified Support
                  Dec 01, 2017
                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                  Dear Sir,

                  (Repeated complaint)Already complaint received in [protected]@mybmtc.com and complaint has been registered in this docket no bmtcc10207132 Further taking note of your
                  complaint the said crew will be called for personal enquiry at this
                  office and necessary deemed fit action will be initiated for his
                  lapses.

                  Regard's
                  BMTC
                  Please accept my request and give me alternative thing
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                    N
                    Neha elsa
                    from Bengaluru, Karnataka
                    Nov 9, 2017
                    Resolved
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                    I have lost my student bus pass (Rs 1600) while travelling from college to agara. What is the procedure for getting new volvo student pass and what is the fine to be paid for replacing the old pass? Can i fill in the lost report form online and get a print out? Is the following statement in the picture enough as a report? And where should i go to replace the new bus pass.
                    Jan 1, 2018
                    Complaint marked as Resolved 
                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 01, 2017
                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                    Dear Madam,

                    With reference to your complaint l this is to inform you that you have to buy the new one in( Majestic) for the rest of the month along with the fine amount.

                    Regard's
                    BMTC
                    Hi,
                    I have lost my wallet on 7th November in bus*500 F while traveling from kadubesanhalli to Kadugodi at around 5.30 pm.

                    It has all my identity cards n bank cards. Please help me find.
                    Hi

                    Today morning I took bus from tin factory to hebbal.
                    Bus no KA-57 F-2152
                    There was an old person age is around 70yrs.

                    He asked to give ticket to nagavara from tin factory which cost approximately 20rs .
                    Since he doesn't know local language he paid 30rs n conductor din't returned the remaining change.
                    This s wrong way of collecting bus fare.that to from old age people.

                    I would request BMTC managers to take necessary action regarding these type of employees who s cheating passengers n charging high ticket fare.
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                      meenakshi214s
                      from Bengaluru, Karnataka
                      Nov 9, 2017
                      Resolved
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                      Address: Bangalore, Karnataka, 560029

                      I lost my wallet in bmtc bus while traveling from btm to tin factory today (Nov 9th 2017). We boarded the bus at 9.38am and got down at 11.30 and found that i lost my wallet. I have all the ticket details with me.

                      My wallet has all my gov id cards and atm card. It has my parents id cards as well. Sir, please help me find my wallet.

                      My wallet is light brown with creme border (Wallet holder and mobile holder too)

                      Bus details:
                      500a
                      Depo -10
                      Ticket - 8565
                      Date - nov 9, 2017 : 9:48:59
                      Jan 5, 2018
                      Complaint marked as Resolved 
                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 01, 2017
                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                      Dear Madam,

                      We will forward you complaint to concenred depot to look in to this and if they found any or any information on this they will get back to you.
                      This is your docket no for your reference BMTCC10207137.

                      Regard's
                      BMTC
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                        sandhyajaiswal
                        from Bengaluru, Karnataka
                        Nov 9, 2017
                        Resolved
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                        Address: Bangalore, Karnataka, 560076
                        Website: BMTC Bus

                        Bangalore bus route bilekahalli to shivajinagar | my stop is ibc knowledge park just near to dairy circle bus stop

                        Hi,

                        Today morning around 10.10am i forgot my tupperware orange colour lunch bag inside 2 containers lunch box one in blue and one in beige color - ibc knowledge park (Bangalore). I boarded the bus at kr puram around 9.55am and got down at the ibc knowledge park, near dairy circle bus stop. I forgot my lunch box while getting down.
                        If found plz return it to me.

                        Regards,
                        Sandhya
                        [protected]/[protected]
                        Jan 7, 2018
                        Complaint marked as Resolved 
                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                        Nov 09, 2017
                        Updated by sandhyajaiswal
                        Today morning around 10.10am I forgot my Tupperware Orange Colour Lunch bag inside 2 Containers Lunch Box one in blue and one in beige color - IBC Knowledge Park (Bangalore). I boarded the bus at GD Mara (J P Nagar 3rd Phase) around 9.55am and got down at the IBC Knowledge Park, near Dairy Circle Bus Stop. I forgot my lunch box while getting down.
                        If found plz return it to me.
                        Verified Support
                        Dec 01, 2017
                        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                        Dear Madam,
                        Till know we have not got any information in this regard further your complaint has been registered and forwarded to concerned depot and this is your docket no for your reference BMTCC10208388.

                        Regard's
                        BMTC
                        I have waited for more than 2 hours even single G4 bus didn't come where as 5 G3 buses gone in the meantime.I have seen a couple of buses coming with G4 board and after reaching brigade bus stop they are changing board to Shanthi Nagar.This is highly ridiculous.. please increase G4 bus frequency atleast in peak hours.
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                          C
                          from Bengaluru, Karnataka
                          Nov 8, 2017
                          Resolved
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                          Resolved

                          Address: 560085
                          Website: mybmtc.com/customer-grievance

                          First thing bmtc bus stops are placed in an uncivilized manner. Most of the bus stops are very close to a traffic junction (Banshankari temple stop, going towards kumaraswamy layout) or a crucial turnings (Jayadeva bus stop before flyover, ibblur stop) or the start and end of a flyover or underpass (Basaweswara nagar khb layout) there are lot more examples just like above places within bengaluru where traffic is getting hit because of bmtc buses. No wonder buses are the major reason behind bengaluru traffic jams.
                          Kindly move the bus stops at least a 100mts. Away from any traffic junctions, flyover entrance and turnings etc.) and make sure bus driver stop busses only near the designated stops (Please levy huge fines on drivers not following this rule). Bmtc busses should be a boon to bengaluru not a thorn in the flesh.
                          Dec 21, 2017
                          Complaint marked as Resolved 
                          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 17, 2017
                          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                          Dear Sir,

                          if traffic police has give permission & suggest the alternative place to shift the said bus stop then we will look into this regard.

                          Regard's
                          BMTC
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                            Vinay38
                            Nov 6, 2017
                            Resolved
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                            Address: Bangalore, Karnataka, 560058

                            There is only 1 bus in the route jalahalli cross to k. R. Market, bus number 248r. There are many people who rely on this bus but unfortunately this bus will not operate on weekends (Saturday and sunday). Which is creating problem as many rely on this bus. When the bus is getting sufficient collection why is it not operating all days. Before it was operation all days and bull will be house full every day. Please consider this on priority we have already complained to depoit16 manager multiple times on this but no action taken.
                            Dec 9, 2017
                            Complaint marked as Resolved 
                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 07, 2017
                            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                            Dear Sir,

                            BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to operate the schedule regularly and this is your docket no for your further reference BMTCC10206978

                            Regard's
                            BMTC
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                              smkatti
                              from Bengaluru, Karnataka
                              Nov 4, 2017
                              Resolved
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                              Address: 560043

                              Today my wife was returning from to home after dropping my son to school
                              Venue: opp to rastrothana school on thanisandra main road before trafiic signal.
                              As she was moving and when signal went red she stopped all of sudden bmtc bus number ka 57 f 2379 which was behind came fast and stopped with gap of less than inch of distance and with narrow escape from accident. When my wife went to enquire with driver, he started abusing in filthy language and insisting her to move despite of signal being red even conductor also joined, they did not stop even public reminded them of their mistake. Is this the kind of rowdies you hire and they don't even know how to behave with woman and it's shame of people treating our kannadigas in kartnataka?
                              Need immediate action otherwise will go full public in facebook and twitter
                              Dec 8, 2017
                              Complaint marked as Resolved 
                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 07, 2017
                              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                              Dear Sir,

                              BMTC Regrets the inconvenience caused pl provide the date/time of incident to identify the crew and to take action .

                              Regard's
                              BMTC
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                                snp_1103
                                from Jamshedpur, Jharkhand
                                Nov 1, 2017
                                Resolved
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                                Address: 831013

                                I travel from kempegowda bus station to kempegowda international airport by bmtc bus on 30/10/2017 (Time 11:18:44).
                                I paid rs.500/- towards bus fair. Actual fare charged rs.233/-
                                But driver forget to return balance amount 500-233=267. (Which was written at the back side of ticket).
                                I also not remember my balance amount. I attach ticket for your ref. Document.
                                Please return my balance amount of rs.267/- as soon as possible.

                                Thanks
                                S. N. Pandey
                                Mob:[protected]
                                Dec 17, 2017
                                Complaint marked as Resolved 
                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 07, 2017
                                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                Dear sir,

                                Pl provide the photo copy of the ticket to identify the depot and to take action.

                                Regard's
                                BMTC
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                                  Mailforprasads
                                  from Bengaluru, Karnataka
                                  Oct 30, 2017
                                  Resolved
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                                  Resolved

                                  Address: Bangalore Urban, Karnataka, 562107

                                  Hi, today (30th oct 2107) i had travelled from attibele to electronic city. I got ticket of rs 20 (Twenty rupees only) and had given rs 100 (Hundred rupees). As i had no change the conductor wrote remaining rs 80. And i forgot to collect the change while getting down in electronic city bus stop.. Requesting you to please help me to get my money back..

                                  Route no. - 360s/1
                                  Ticket no - 114
                                  Date[protected]
                                  Depot no - 32
                                  Time - 12:54:57
                                  As per the ticket vehicle no - ka01fa1623
                                  Tknno. 846
                                  Dec 12, 2017
                                  Complaint marked as Resolved 
                                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 07, 2017
                                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                  Dear Sir,

                                  Pl collect your remaining change in depot that is depot-32 (surya city) bu showing the ticket on which the change due is mention.

                                  Regard's
                                  BMTC
                                  BMTC
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                                    Shankaran M
                                    from Bengaluru, Karnataka
                                    Oct 30, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    The bus driver come conductor of bus ka-57- 1906 has took 15 rupees extra charge on travel from tin factory to bellandur. Usual charge is 20 rupees where as he took 35 rupees. I. E he took 15 rupees extra on each passenger and he has spoken very rash with all the passengers. He is very careless in driving where he stopped bus on road and took a parcel of puri. And in the entire journey he was very careless, rash driving and arguing with passengers. And mainly he spend some 3-4 minutes time to prepare his pan with beetle leafs while driving only. He also collected back the tickets from passengers while they are getting down. He put his more concentration on money and pan not on driving. The journey was on saturday night i,. E[protected] from tinfactory to silkboard bus around 11:10-11:45. He was wearing the bmtc uniform and having big kumkuma bottu.

                                    Please dont encourage such kindof drivers who are playing with public lifes.

                                    Hope you take necessary actions on him as i have mentioned all the necessary details to take action. And i didn't understand the reason for taking 15 rupees extra money saying that night bus charge.

                                    Take actions on the same.
                                    Dec 23, 2017
                                    Complaint marked as Resolved 
                                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 07, 2017
                                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                    Dear Sir,

                                    This is to inform you that the actual from tin factory to bellandur is Rs, 19 if the bus is operated in night service the the fare is one and half 19+10=29 which is 11pm to 5am further your complaint has been registered and forwarded to concerned depot authority to take action against the crew and this is your docket no for your further reference BMTCC10206697.

                                    Regard's
                                    BMTC
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                                      M
                                      Monika S Mahantesh
                                      from Tumkur, Karnataka
                                      Oct 30, 2017
                                      Resolved
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                                      Resolved

                                      Address: 560058

                                      As i am student i travell from peenya 2nd stage to majestic daily at morning 6.in the route of jalahallicross. As this bus number ka01fa984 conductor talk unnecessary things about personal and he does not give stop in bustop next day he will say that yesterday i only purposely left and went because you talk in cell phone. It is your wish what ever we want we will do it is our cell our currency why should he interfear in our personal life.
                                      Dec 12, 2017
                                      Complaint marked as Resolved 
                                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 07, 2017
                                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                      Dear Sir,

                                      BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to take action against the erring crew. this is your docket no for your further reference.BMTCC10206691.

                                      Regard's
                                      BMTC
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                                        M
                                        Madhu-19
                                        from Bengaluru, Karnataka
                                        Oct 26, 2017
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560103

                                        Today i boarded the bus from bellandur bmtc bus 5000-d towards hebbal bus no ka-01 f-9068.in tin factory suddrnly the lady conductor asked all of the passengers to get out from the bus and she was saying ac is not working. After 2 minitues the bus started to move and she allowed only the ticket holder and was asking if you want to buy ticket you can board the bus else go by another bus. I shouted at her and then she allowed me in the bus. I know this lady conductor she did this kind of thing earlier also. I am regular passenger of this route for last 3 years. Sometimes this lady does not give the change when the stopage comes she says no change. I am bringing this in your notice so that you can educate the conductors that those who are holding the pass they are also paying the amount for the ticket but in monthly.
                                        Dec 8, 2017
                                        Complaint marked as Resolved 
                                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                        Oct 26, 2017
                                        Updated by Madhu-19
                                        Bus number is 500-D KA-01 F-9068.
                                        Verified Support
                                        Nov 07, 2017
                                        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                        Dear Sir,
                                        BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to take action against the erring crew.this is your docket no for your further reference BMTCC10206527.

                                        Regard's
                                        BMTC
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