| Address: Bangalore, Karnataka |
| Website: BMTC Volvo |
Hello. Over the last few months, the frequency of 500ca buses have drastically reduced. And since the mid of october 2017, the frequency of 500ca buses is one bus in a span of 30-45 minutes. A lot of passengers were raising a complaint even today and despite waiting for 45 minutes, 505 bus to electronic city arrived but not a single 500ca/500na whereas every 2-5 minutes, there are 335 buses towards majestic which run empty.
I find that both in the mornings and evenings there are several people waiting for 500ca. If our motive is to encourage people to use public transport than their private vehicles, we have to consider running more buses especially on this route which comprise of all the major tech parks. If people are put to such inconvenience, we will only add to the traffic further as people will opt to use their private vehicle to reach office on time.
335 buses follow the time schedule provided in the website whereas 500ca/500na doesn't maintain the schedule at all resulting in taking over 2 hours to reach our destination.
Dec 8, 2017
Complaint marked as Resolved
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2017
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir/Madam,
BMTC Regrets the inconvenience caused this is to inform you that at present there are n number of 500-ca and 500na are operating so pl avail the service further your complaint has been registered and forwarded to concerned depot to operate the schedule regularly and this is your docket no for your further reference BMTCC10206972
Regard's
BMTC