Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

People staying at yelahanka is facing lot of difficulty to reach itpl directly. There is only one bus 402t, whose route and timings are made without taking into account the place distance and also the working hrs followed. So many greviences are lodged since last 5 years but the management in bmtc is putting a deaf ears towards the greviences. Kindly change the route via hebbal - manyata tech park - kr puram - itpl or start another bus in this route keeping in mind the working hrs of itpl i. E., 0830hrs and 1000hrs.
Thank you.

Hi sir,

Yesterday i am traveling kengeri to shrike,
Conductor miss behave. He come stand front of me and looking at badly, after he asked return ticket also.
I fell very bad, please treat has high priority.
Bus number :
Ka -01
F - 9496
Time - 16:42 (4:42 pm) ist
401kb/8

Depot - 31
Tokn - 10554
T - 285

Please replay back my email id - [protected]@gmail.com

I had travelled from silkboard to wipro gate by bus on june 21st. I got the ticket which cost rs.25 (Rupees twent five only) and had given rs.2000 + 5/- (Rupees two thousand and five only) as i did not have change. I forgot to collect the remaining rs.1980 (Rupees ninety only) while gettin down at my stop. I would like to know how i could get the money back.

Route no: silkboard, 356cw
Boarding point: silkboard
Destination: wipro gate, electronic city
Date: 21st june 2017, 8:40 p. M.
Ticket no: bf 54 355641

Pls provide bus route &frequency of buses from kadubeesanahalli to varthur via panathur.. Its a 5 kms stretch, soo many apartments and yet no proper commutence. Have to have a own vehicle to go through that route. No auto facility too.. Going via varthur kodi / marathalli is too round about. I have seen 1 bus coming thru that route but very very rarely.. Not frequent. Not sure if its on daily basis too.. Kindly provide bus facility n help.. Thanks in advance.

Hello i travel everyday evening from kudlu gate to hal there is one bus 411 d but it will not come on regular basis, and we all depend on only that bus since it comes every day to kudlu gate busstop at 6:40 pm, please make this bus to come everyday so it will be helpful for many people specially who comes from hal to chandapura. Make it regular service hoping for the best.

Respected sir /madam
I am a resident o[censored]ber verdant apartment situated between carmelaram and doddakanahalli bus stop in off sarjapur road.

I here by would like to request you to set up a bus stop between carmelaram and doddakanahalli bus stop.in the stretch between the above mentioned bus stops there are a lot of residents who find it difficult to get into the buses due to the longer distance between the two bus stops. So a bus stop in between the about two mentioned bus stops will be convenient to many residents. This is a humble request
Hoping for a positive response
Thanking you
Yours sincerely
Residents o[censored]ber verdant

Bus regurlarly not coming. More than hours we are waiting in bus stops. We are coming from village side evening times we have only one bus in that time (6.30 timngs). Please provide buses in regularity. Ladies don't wait more than hours in bishops. (Bus no. 221 k r market to gulganjanahalli depo no 12). Please i reguesting you to provide buses for our route.

Today i was travelling from bellandur to mahadevpura in bmtc bus (Bus number: ka 01- fa 634) time evening 5:30 pm to 6:00 pm.

The bus conductor was so rude, doesn't know how to talk to passengers. I took the ticket which was cost rs.17/- ; i had given rs.50/- then he first returned me rs.20/- and written in the back side of the ticket as to be returned rs.13/-.

After sometime he asked me the ticket and just made scratch over the written part and gave rs.10/- then when i asked for rest rs.3/- he told to take it later.

I waited till the stop comes but when i was reaching near my stop i asked for the change, he ignored then when i asked again (My stop reached by that time) i told i have to get down give the change ; then that person was so rude disgusting person told why are you eating my head let me issue the tickets first, but i told my stoppage has come and i have to get down also; then he told "get down then" that too also in very harsh manner.

As the bus was leaving and i didn't have any option except getting down from bus. He didn't returned the change which directly went to his pocket.

The matter is not of rs.3/- or rs.100/- what these people think that nobody will ask for rs.2/- or rs.3/- who cares so they don't give even though they have and directly it goes to the conductors pocket only as black, which is not legal.

Along with this the rudeness and rowdy behavior ; some strong action must be taken (Please notice am telling "must").

I boarrded c-500ck/10 at[protected] at 6.15 pmwhich belongs to bus depot-13 from hsr bda complex.. I had a big central cover with 2 other covers in it which included 3 pink forks of kids and 7 clothes of women and other things from health and glow.. Total worth of 10000 rupees.. Since bus was rush and i was standing i kept the cover behind the conductor seat.. I got down at the banshankari bustand at 7.30pm which was the last stop and i was the one who got down at last. I forgot the cover which i had kept.. After 10 minutes i realised and went to kamakya bus depot 13 and enquired there.. The driver and conductor were not available. The bus cleaner who cleaned the bus said me that he found a cover in the bus and he said the exact place of the cover and color of the cover and the sub-covers it had.. Conductor is supposed to check the bus at the entry gate and handover the things to security before entering the depot. But when i ask him he says he checked and there was no cover in the bus whereas the cleaner boy says when he was cleaning he saw the exact cover with exact color and exact details of it and he says the in exact bus. I went to depot again on[protected] at 7am in the mng.. The driver of the bus was on leave and his phone was not reachable.. The tc was not ready to listen to me or take my complaint and conductor and the bus driver where very rude to a woman like me.. The bus enetered the depot with the cover inside. I am purely suspecting the driver and the conductor.. But staff at the depot are not ready to consider my problem.. Pleas help me finding the cover or the culprit who stole the cover. Bus details are -
Bus number - white corona f. A 277 500ck/100 and pc -6325
Driver name - basavaraj and ph. No [protected].

Please contact me -[protected]

Bus number: ka 01 f 4588
Route number: 378
Date of travel: 18-may-2017
Time of travel: 9.00 am (At neeladri stop)

Around 7-8 people boarded the bus at this stop. Most o[censored]s were travelling to a place that whould cost 10/-. The conductor did not give tickets to any o[censored]s. When we asked for the tickets he easily went to the other part of the bus to avoid us.

Later another person who was about to get down asked for the change. The conductor simply refused saying he doesn't have the money and get lost. The person looked like a daily wager and was pleading for the change which the conductor refused. When he kept on insisting the conductor pulled him outside the bus and started beating him. The bus was stranded in a traffic congestion and the driver joined him in beating him and stamping him. The local crowd had to pitch in to stop this nonsense. The victim had no fault of his. I was not expecting this behaviour from government employees who are supposed to be responsible and respect their role of duty.

Please take strict action against them.

Incident happened today 7/5/2017 while I am coming from MG Road towards Domlur near ASC centre, I was on bike with my wife and this bus was coming at very high speed from behind and also honking. I was almost left side of the road and on my right side there is another bus but still that bus driver tried to overtake and came at very high speed and almost was about to hit me if I haven't stopped my vehicle.

The driver was careless and also about to hit other vehicles on the road. I request you to look into it and take appropriate action against driver.

Bus # KA01FA1142

Don't know if this will get addressed and action will be taken.

Here is the issue brief

4-May-2017, 8.30am bus route - 600NL.
Driver did not stop the bus at Vijaynagar-Garage stop.
and when I even trying to stop the bus by getting middle of the road, Driver overlooked and just drive-away.
this is one of the incident and often its been observed such many mis-behaviours form those drivers.
So requesting you to please take an appropriate action against the driver for this act.
Also would like to know the status progress on this issue.

Hi,
I'm working in ITPL and so I'm taking bmtc bus which starts from ITPL in the evening as it is convenient for me if I get late from work. Yesterday, 3 May 2017, evening I took the bus to Whitefield with my friend. As I was tired, and the seat opposite to me was empty, i wanted to keep my legs on the seat but when the conductor told not to do so, I kept my legs down right away. I didn't even say a single word. Later, while I was getting down from the bus in my bus stop, the conductor started commenting about me to driver and started staring at me like I am something to eat.! As I didn't like his gesture, I showed my friend how he is staring and told him "why he have to stare at me like that. What did I do.?". Right then the conductor stopped the bus in middle of the road which was leaving with other passengers and came back to us and started scolding us in Kannada. As I can understand kannada but don't know how to speak, I asked him why you were staring at me in English. Then he started saying this is Karnataka, talk in Kannada.! He started shouting in the public and tried to make an issue like I did something big. I don't understand what's the actual problem with all these BMTC conductors. Just because we are not kannadiga we are not supposed to get justice?? This is Bangalore. Even foreigners are coming here. Then also if these people say This is Karnataka talk in Kannada, what they will do? Hope my issue will be noticed by authority.

Thanks

I am traveling from Ahmadabad to Bengaluru at least once in a month. Every time when I got down the flight at 1.30am there are no buses towards JP Nagar. But plenty of buses are available towards Electronic city. Why u r not plying buses to JP nagar. We are kannadigas. U should give us comfort. Why only lot of buses towards Elec. City. Hope you will solve my problems at during my next visit.

Sir everyday i travel in bmtc anf i do not get my ticket in a correct manner they give me ticket of 2 to 3 stops previous ticket and say that it's the rule to do that and even simetimes at crowded buses some ticket checkerd don't get the tickets from all because they say that i have pass and conductor agrees to it and doesn't anything and returns to his place they should have decipline and should not do any harm to any one.and that was the problem which is legally accepted by all but government doesn'thave knowledge about it we need changes .

Bus conductors are not giving tickets if we are travelling for less distance. For example, if we are getting into bus at kalamandir, Marthahalli and need to get down at multiplex bus stop, they are charging around 5 to 10 rs and they are not giving ticket which in return going into conductor pocket. We can contribute any amount of money for the development of the city and for government.But, if the money is going into conductor purse, it is not acceptable.Have observed so many situations like this and if we are asking for ticket, in return they are shouting.Will the government or bus conductor allow us to get into bus if we did not get proper change or for free of ticket if it is less distance ? .Please take strict action on this issue .

Hi Team, It's been noted that staff from Hennur depot occupy seats meant for ladies on buses plying towards Bagalur specially after their EOD by 7pm. When asked to provide seat to the ladies to these men, they end up with an argument of whether its my property or my father's. Worst part is they speak loudly around the bus irrespective of the foul language used along falling all over. I did try to take pictures of these men when few of them rudely stated that they would come in the morning with full makeup & pose for the picture. At times when the conductor is asked to interfere, then the remaining change if any wouldn't be returned with various reasons at the tip of their tongue. This is accumulation of various instances piled up to notify the plight of a common man with no help received. PLEASE HELP.

The bus conductor charged 1.5 times the fare by giving one adult and one child fare for the journey from majestic to graphite India. Bus route 335 A bus no KA 01 F4687. On asking the reason, he justified by saying it's night fare as it was 11.30 pm.. there is no official site which says that BMTC charges 1.5 times for night fares..So how can these conductors charge excess..On asking to give regular fare ticket, conductor asks to get down the bus. Request to see this issue as it's taking undue advantage for public convenience..

Please see the case, I got in the bus 600F near js auditorium and the conductor was at last seat to cut ticket, and i called him once, then in the mean time the checker came and Asked for ticket I told him let the conductor come near as I have pain in leg... Then he misbehaved with me and physically tou hed my hand roughly and snached my mobile and told give all money you have in bag or I will put FIR in madiwala police station. Then no one helped and told you know kanada and I told 1 week only to bangalore, he shouted and said go out of Karnataka if you don't know the language. I am new to city. Then started bargaining... Give 500, 300, 250 and then hold my hand tightly and told me to get down of bus and told give all money or I will do fir. Please help... So bad experience I gave 430. But they gave only receipt of 140... when I asked for actual receipt he told i will not give your phone. TR -34 slip nk 018992, Y -16C.. Please raise a complain. 4 people were there and they misbehaved... I came here in bangalore for study and job... He told go out of Karnataka... Please take action against them, they were 5 people.

When we board the buses in silkboard, we have to wait inside the bus for more than 40 minutes for just the bus to start. Today I took the bus at 4:30am and the bus moved from its place near silkboard at 4:53 am for nothing. The bus number is KA57 F1197.
I was given ticket immediately but was not serviced good! Could have taken taxi instead. The charges are high and the service is too low