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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Updated: Jan 7, 2026
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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 104

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R
Radhika@78
from Bengaluru, Karnataka
Jun 20, 2017
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Address: 560100

Pls provide bus route &frequency of buses from kadubeesanahalli to varthur via panathur.. Its a 5 kms stretch, soo many apartments and yet no proper commutence. Have to have a own vehicle to go through that route. No auto facility too.. Going via varthur kodi / marathalli is too round about. I have seen 1 bus coming thru that route but very very rarely.. Not frequent. Not sure if its on daily basis too.. Kindly provide bus facility n help.. Thanks in advance.
Aug 7, 2017
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2017
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,

1) At present Route no 330-PG are operating from SBS to Gunjur 2)Route no.330-p is from Shivajinagar to Balagere 3) 500TA is from Hebbala to Bhoganahalli.4)327-H from k.r. market to kamanahalli 5) 333-Q is from kempegowda bus station to bhoganahalli via via kadubeesanahalli to panathur pl avail the service.
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    Bbs1
    from Mumbai, Maharashtra
    Jun 15, 2017
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    Address: Bangalore, Karnataka, 560068
    Website: BMTC

    Hello i travel everyday evening from kudlu gate to hal there is one bus 411 d but it will not come on regular basis, and we all depend on only that bus since it comes every day to kudlu gate busstop at 6:40 pm, please make this bus to come everyday so it will be helpful for many people specially who comes from hal to chandapura. Make it regular service hoping for the best.
    Aug 6, 2017
    Complaint marked as Resolved 
    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
    Verified Support
    Jul 01, 2017
    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
    Dear Sir,

    Your complaint has been registered and this is your docket no for further reference BMTCC10194175 further your complaint has been forwarded to concerned depot authority to for further action.

    Regard's
    BMTC
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      N
      Nandana_varma
      from Delhi, Delhi
      Jun 14, 2017
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      Address: 560035
      Website: www.mybmtc.com

      Respected sir /madam
      I am a resident o[censored]ber verdant apartment situated between carmelaram and doddakanahalli bus stop in off sarjapur road.

      I here by would like to request you to set up a bus stop between carmelaram and doddakanahalli bus stop.in the stretch between the above mentioned bus stops there are a lot of residents who find it difficult to get into the buses due to the longer distance between the two bus stops. So a bus stop in between the about two mentioned bus stops will be convenient to many residents. This is a humble request
      Hoping for a positive response
      Thanking you
      Yours sincerely
      Residents o[censored]ber verdant
      Aug 4, 2017
      Complaint marked as Resolved 
      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
      Verified Support
      Jul 01, 2017
      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
      Dear Sir,

      Your request will be examined.

      Regard's
      BMTC
      Verified Support
      Jul 01, 2017
      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
      Dear sir,

      This is your docket no for your further reference BMTCC10195208.

      Regard's
      BMTC
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        H
        Harshitha.P
        from Chennai, Tamil Nadu
        Jun 9, 2017
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        Address: Bangalore, Karnataka

        Bus regurlarly not coming. More than hours we are waiting in bus stops. We are coming from village side evening times we have only one bus in that time (6.30 timngs). Please provide buses in regularity. Ladies don't wait more than hours in bishops. (Bus no. 221 k r market to gulganjanahalli depo no 12). Please i reguesting you to provide buses for our route.
        Aug 5, 2017
        Complaint marked as Resolved 
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
        Verified Support
        Jul 01, 2017
        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
        Dear Sir,

        BMTC Regrets the inconvenience caused This is your docket no for your further reference BMTCC10192279.your complaint has been forwarded to concerned depot authority for further action.

        Regard's
        BMTC
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          K
          kumarpaul
          from Bengaluru, Karnataka
          Jun 7, 2017
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          Address: Bangalore, Karnataka
          Website: Bengaluru Metropolitan Transport Corporation (BMTC)

          Today i was travelling from bellandur to mahadevpura in bmtc bus (Bus number: ka 01- fa 634) time evening 5:30 pm to 6:00 pm.

          The bus conductor was so rude, doesn't know how to talk to passengers. I took the ticket which was cost rs.17/- ; i had given rs.50/- then he first returned me rs.20/- and written in the back side of the ticket as to be returned rs.13/-.

          After sometime he asked me the ticket and just made scratch over the written part and gave rs.10/- then when i asked for rest rs.3/- he told to take it later.

          I waited till the stop comes but when i was reaching near my stop i asked for the change, he ignored then when i asked again (My stop reached by that time) i told i have to get down give the change ; then that person was so rude disgusting person told why are you eating my head let me issue the tickets first, but i told my stoppage has come and i have to get down also; then he told "get down then" that too also in very harsh manner.

          As the bus was leaving and i didn't have any option except getting down from bus. He didn't returned the change which directly went to his pocket.

          The matter is not of rs.3/- or rs.100/- what these people think that nobody will ask for rs.2/- or rs.3/- who cares so they don't give even though they have and directly it goes to the conductors pocket only as black, which is not legal.

          Along with this the rudeness and rowdy behavior ; some strong action must be taken (Please notice am telling "must").
          Jul 14, 2017
          Complaint marked as Resolved 
          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
          Verified Support
          Jun 12, 2017
          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
          Dear Sir,

          BMTC Regrets the inconvenience caused your complaint has been registered and this is your docket no for your further reference BMTCC10191913 and your complaint has been forwarded to concerned depot authority to take action against the erring crew.

          Regard's
          BMTC
          Hi,
          I have lost my red color purse in BMTC Bus 344H today (Jun 1 2017) around 9.45 AM .It contains all government id proofs.I got down at Roopena agrahara.if found please return to [protected].
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            A
            anusm2
            from Bengaluru, Karnataka
            May 24, 2017
            Resolved
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            Address: 560063
            Website: Bmtc

            I boarrded c-500ck/10 at[protected] at 6.15 pmwhich belongs to bus depot-13 from hsr bda complex.. I had a big central cover with 2 other covers in it which included 3 pink forks of kids and 7 clothes of women and other things from health and glow.. Total worth of 10000 rupees.. Since bus was rush and i was standing i kept the cover behind the conductor seat.. I got down at the banshankari bustand at 7.30pm which was the last stop and i was the one who got down at last. I forgot the cover which i had kept.. After 10 minutes i realised and went to kamakya bus depot 13 and enquired there.. The driver and conductor were not available. The bus cleaner who cleaned the bus said me that he found a cover in the bus and he said the exact place of the cover and color of the cover and the sub-covers it had.. Conductor is supposed to check the bus at the entry gate and handover the things to security before entering the depot. But when i ask him he says he checked and there was no cover in the bus whereas the cleaner boy says when he was cleaning he saw the exact cover with exact color and exact details of it and he says the in exact bus. I went to depot again on[protected] at 7am in the mng.. The driver of the bus was on leave and his phone was not reachable.. The tc was not ready to listen to me or take my complaint and conductor and the bus driver where very rude to a woman like me.. The bus enetered the depot with the cover inside. I am purely suspecting the driver and the conductor.. But staff at the depot are not ready to consider my problem.. Pleas help me finding the cover or the culprit who stole the cover. Bus details are -
            Bus number - white corona f. A 277 500ck/100 and pc -6325
            Driver name - basavaraj and ph. No [protected].

            Please contact me -[protected]
            Jul 7, 2017
            Complaint marked as Resolved 
            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
            Verified Support
            Jun 06, 2017
            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
            Dear madam,

            BMTC Regrets the inconvenience caused this is your docket no for further reference bmtcc10191760 your complaint has been registered and forwarded to concerned depot authority for further action.

            Regard's
            BMTC
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              M
              Mayurabhat
              from Chennai, Tamil Nadu
              May 18, 2017
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              Address: Bangalore, Karnataka, 560100
              Website: BMTC

              Bus number: ka 01 f 4588
              Route number: 378
              Date of travel: 18-may-2017
              Time of travel: 9.00 am (At neeladri stop)

              Around 7-8 people boarded the bus at this stop. Most o[censored]s were travelling to a place that whould cost 10/-. The conductor did not give tickets to any o[censored]s. When we asked for the tickets he easily went to the other part of the bus to avoid us.

              Later another person who was about to get down asked for the change. The conductor simply refused saying he doesn't have the money and get lost. The person looked like a daily wager and was pleading for the change which the conductor refused. When he kept on insisting the conductor pulled him outside the bus and started beating him. The bus was stranded in a traffic congestion and the driver joined him in beating him and stamping him. The local crowd had to pitch in to stop this nonsense. The victim had no fault of his. I was not expecting this behaviour from government employees who are supposed to be responsible and respect their role of duty.

              Please take strict action against them.
              Jun 23, 2017
              Complaint marked as Resolved 
              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
              Verified Support
              May 20, 2017
              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
              Dear Sir,

              BMTC Regrets the inconvenience caused. This is your docket no BMTCC10190861for your kind reference Taking note of your complaint the concerned line checking authority has been directed to conduct surprise checks to detect the lapses of the conductor while on duty and to take necessary actions.

              Regard's
              BMTC
              Hi
              BMTC conductor not accepting 10 rupee coin KA01 F 4569

              Even if such companies dont accept coins then it adds value to rumours. Please fix it or educate conductors. Else people like us who don't obelieve end up having all coins.

              So please make sure conductors accept this
              Bus route 500T at 7.15 near Manyatha
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                S
                Sumeet.Vaish
                from Bengaluru, Karnataka
                May 8, 2017
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                Address: 560037

                Incident happened today 7/5/2017 while I am coming from MG Road towards Domlur near ASC centre, I was on bike with my wife and this bus was coming at very high speed from behind and also honking. I was almost left side of the road and on my right side there is another bus but still that bus driver tried to overtake and came at very high speed and almost was about to hit me if I haven't stopped my vehicle.

                The driver was careless and also about to hit other vehicles on the road. I request you to look into it and take appropriate action against driver.

                Bus # KA01FA1142
                Jun 20, 2017
                Complaint marked as Resolved 
                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                Verified Support
                May 20, 2017
                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                BMTC Regrets the inconvenience caused .This is your docket no for further reference BMTCC10190355. Taking note of your complaint necessary action will be taken by instructing the depot authority to take necessary action against the lapsed crew for their rash and negligent driving attitudes.

                Regard's
                BMTC
                My name is nithya anand.I have lost my student pass in Eeshwari theatre on 4/5/2017.As I am a student, i cant afford
                to take another one and I don't have sufficient money to reimburse it. So please suggest me that what steps need to be taken to get a duplicate bus pass and reply to me as early as possible. Thanking you
                Bus is Not parking in parking place that as given by government .the buss is parking infrent of our so v have problem .i have completed many times no one reacted to our complet. The bus coming earlier than there time of arrival bus no KA 01 FA 2360 (221B) thavarekere.. Respected sir or madam Plz take some action on them..
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                  A
                  from Bengaluru, Karnataka
                  May 6, 2017
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                  Address: Bangalore, Karnataka, 560104
                  Website: mybmtc.com/customer-grievance

                  Don't know if this will get addressed and action will be taken.

                  Here is the issue brief

                  4-May-2017, 8.30am bus route - 600NL.
                  Driver did not stop the bus at Vijaynagar-Garage stop.
                  and when I even trying to stop the bus by getting middle of the road, Driver overlooked and just drive-away.
                  this is one of the incident and often its been observed such many mis-behaviours form those drivers.
                  So requesting you to please take an appropriate action against the driver for this act.
                  Also would like to know the status progress on this issue.
                  Jun 23, 2017
                  Complaint marked as Resolved 
                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                  Verified Support
                  May 20, 2017
                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                  Dear Sir,

                  BMTC Regrets the inconvenience caused. This is your docket no for further reference bmtcc10190243.Suitable instruction will be issued to the crew to stop the bus at all authorized bus stops

                  Regard's
                  BMTC
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                    V
                    Veena Smrithi
                    from Hubli, Karnataka
                    May 4, 2017
                    Resolved
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                    Hi,
                    I'm working in ITPL and so I'm taking bmtc bus which starts from ITPL in the evening as it is convenient for me if I get late from work. Yesterday, 3 May 2017, evening I took the bus to Whitefield with my friend. As I was tired, and the seat opposite to me was empty, i wanted to keep my legs on the seat but when the conductor told not to do so, I kept my legs down right away. I didn't even say a single word. Later, while I was getting down from the bus in my bus stop, the conductor started commenting about me to driver and started staring at me like I am something to eat.! As I didn't like his gesture, I showed my friend how he is staring and told him "why he have to stare at me like that. What did I do.?". Right then the conductor stopped the bus in middle of the road which was leaving with other passengers and came back to us and started scolding us in Kannada. As I can understand kannada but don't know how to speak, I asked him why you were staring at me in English. Then he started saying this is Karnataka, talk in Kannada.! He started shouting in the public and tried to make an issue like I did something big. I don't understand what's the actual problem with all these BMTC conductors. Just because we are not kannadiga we are not supposed to get justice?? This is Bangalore. Even foreigners are coming here. Then also if these people say This is Karnataka talk in Kannada, what they will do? Hope my issue will be noticed by authority.

                    Thanks
                    Jun 23, 2017
                    Complaint marked as Resolved 
                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                    Verified Support
                    May 20, 2017
                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                    Dear Madam,

                    BMTC Regrets the inconvenience caused pl provide the specific detail like route/vehicle no date/time of incident or photo copy of the ticket to identify the crew and to take action.

                    Regard's
                    BMTC
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                      S
                      S.Subramanya
                      from Mysore, Karnataka
                      May 2, 2017
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                      Address: 560078

                      I am traveling from Ahmadabad to Bengaluru at least once in a month. Every time when I got down the flight at 1.30am there are no buses towards JP Nagar. But plenty of buses are available towards Electronic city. Why u r not plying buses to JP nagar. We are kannadigas. U should give us comfort. Why only lot of buses towards Elec. City. Hope you will solve my problems at during my next visit.
                      Jun 23, 2017
                      Complaint marked as Resolved 
                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                      Verified Support
                      May 20, 2017
                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                      Dear Sir,

                      By using our trip planner you can avail the all route details and this is to inform you that Route no KIAL-5 is operating from airport to J.p.nagar 6th phase and KIAL-12 is operating from airport to jp nagar 3rd phase pl avail the service.
                      Regard's
                      BMTC
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                        bikki kumar s
                        from Bengaluru, Karnataka
                        Apr 27, 2017
                        Resolved
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                        Address: Bangalore, Karnataka, 560097
                        Website: indian consumer complaint

                        Sir everyday i travel in bmtc anf i do not get my ticket in a correct manner they give me ticket of 2 to 3 stops previous ticket and say that it's the rule to do that and even simetimes at crowded buses some ticket checkerd don't get the tickets from all because they say that i have pass and conductor agrees to it and doesn't anything and returns to his place they should have decipline and should not do any harm to any one.and that was the problem which is legally accepted by all but government doesn'thave knowledge about it we need changes .
                        Jun 23, 2017
                        Complaint marked as Resolved 
                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                        Verified Support
                        May 20, 2017
                        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                        Dear Sir,

                        Pl provide the route/vehicle no date/time of incident to identify the crew and to take action.

                        Regard's
                        BMTC
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                          Krish2
                          from Bangalore, Karnataka
                          Apr 25, 2017
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                          Address: 560037
                          Website: BMTC buses

                          Bus conductors are not giving tickets if we are travelling for less distance. For example, if we are getting into bus at kalamandir, Marthahalli and need to get down at multiplex bus stop, they are charging around 5 to 10 rs and they are not giving ticket which in return going into conductor pocket. We can contribute any amount of money for the development of the city and for government.But, if the money is going into conductor purse, it is not acceptable.Have observed so many situations like this and if we are asking for ticket, in return they are shouting.Will the government or bus conductor allow us to get into bus if we did not get proper change or for free of ticket if it is less distance ? .Please take strict action on this issue .
                          Jul 14, 2017
                          Complaint marked as Resolved 
                          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                          Apr 25, 2017
                          Updated by Krish2
                          Bmtc buses are not stopping at veeranapalya bridge even though good no of passengers are waiting for bus. Even though we raise asking to stop, they are neglecting and not stopping. Though the area is not good and not safe for women, we are not able to get bmtc buses at veerana palya mostly late evening either on the bridge or at bus stop. Could you please take necessary step?
                          Apr 26, 2017
                          Updated by Krish2
                          I observed the same situation today . We got in at multiplex bus stop and conductor took 20 rs for 2 tickets to kalamandir and gave ticket . While return from kalamandir to multiplex stop conductor charged 10rs for 2 passengers and did not give ticket .Can you please display fares also for passengers . which fare is correct now? If we ask ticket 10 rs or if are not 5 rs .Please justify
                          Verified Support
                          Jun 06, 2017
                          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                          Dear Sir,

                          BMTC Regrets the inconvenience caused further if you found such type of complaint pl provide the detail like route/vehicle no date/time of incident or photo copy of the ticket to identify the crew and to take action.

                          Regard's
                          BMTC
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                            H
                            hellovkf
                            Apr 25, 2017
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560077

                            Hi Team, It's been noted that staff from Hennur depot occupy seats meant for ladies on buses plying towards Bagalur specially after their EOD by 7pm. When asked to provide seat to the ladies to these men, they end up with an argument of whether its my property or my father's. Worst part is they speak loudly around the bus irrespective of the foul language used along falling all over. I did try to take pictures of these men when few of them rudely stated that they would come in the morning with full makeup & pose for the picture. At times when the conductor is asked to interfere, then the remaining change if any wouldn't be returned with various reasons at the tip of their tongue. This is accumulation of various instances piled up to notify the plight of a common man with no help received. PLEASE HELP.
                            Jul 11, 2017
                            Complaint marked as Resolved 
                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 06, 2017
                            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                            Dear Sir,

                            BMTC Regrets the inconvenience caused your complaint has been forwarded to concerned hennur depot authority for taking necessary action in this regard.

                            Regard's
                            BMTC
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                              Gaurav Soni
                              from Visakhapatnam, Andhra Pradesh
                              Apr 17, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560009
                              Website: MyBMTC.com

                              The bus conductor charged 1.5 times the fare by giving one adult and one child fare for the journey from majestic to graphite India. Bus route 335 A bus no KA 01 F4687. On asking the reason, he justified by saying it's night fare as it was 11.30 pm.. there is no official site which says that BMTC charges 1.5 times for night fares..So how can these conductors charge excess..On asking to give regular fare ticket, conductor asks to get down the bus. Request to see this issue as it's taking undue advantage for public convenience..
                              Jul 7, 2017
                              Complaint marked as Resolved 
                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 06, 2017
                              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                              Dear Sir/ Madam,

                              BMTC Regrets the inconvenience caused This is your docket no for further reference BMTCC10189455 your complaint has been registered and forwarded to concerned depot authority for further action.

                              Regard's
                              BMTC
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                                bstoday
                                from Bengaluru, Karnataka
                                Apr 15, 2017
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560070
                                Website: Bmctc

                                Please see the case, I got in the bus 600F near js auditorium and the conductor was at last seat to cut ticket, and i called him once, then in the mean time the checker came and Asked for ticket I told him let the conductor come near as I have pain in leg... Then he misbehaved with me and physically tou hed my hand roughly and snached my mobile and told give all money you have in bag or I will put FIR in madiwala police station. Then no one helped and told you know kanada and I told 1 week only to bangalore, he shouted and said go out of Karnataka if you don't know the language. I am new to city. Then started bargaining... Give 500, 300, 250 and then hold my hand tightly and told me to get down of bus and told give all money or I will do fir. Please help... So bad experience I gave 430. But they gave only receipt of 140... when I asked for actual receipt he told i will not give your phone. TR -34 slip nk 018992, Y -16C.. Please raise a complain. 4 people were there and they misbehaved... I came here in bangalore for study and job... He told go out of Karnataka... Please take action against them, they were 5 people.
                                Aug 4, 2017
                                Complaint marked as Resolved 
                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 01, 2017
                                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                Dear Sir,

                                BMTC Regrets the inconvenience caused.This is your docket no for your further reference BMTCC10191837, Further your complaint has been forwarded to concerned line checking authority to take action in this regard.

                                Regard's
                                BMTC
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                                  mangai_a23
                                  Apr 6, 2017
                                  Resolved
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                                  Address: 560045

                                  When we board the buses in silkboard, we have to wait inside the bus for more than 40 minutes for just the bus to start. Today I took the bus at 4:30am and the bus moved from its place near silkboard at 4:53 am for nothing. The bus number is KA57 F1197.
                                  I was given ticket immediately but was not serviced good! Could have taken taxi instead. The charges are high and the service is too low
                                  May 10, 2017
                                  Complaint marked as Resolved 
                                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 06, 2017
                                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                  Dear Sir/Madam,

                                  BMTC Regrets the inconvenience casued. This is your docket no BMTCC10188841 for your kind reference your complaint has been forwarded to concerned depot authority to conduct enquiry & advice the crew to operate the schedule as per schedule time table.

                                  Regard's
                                  BMTC
                                  I Lost my wallet yesterday evening when i was traveling from Electronic city to Jayadeva, the wallet color is black, it had my original Driving license, Credit Cards, Debit Cards and Voters ID card with cash of 1800 in it.

                                  My number is [protected], if found please let me know
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                                    Sylaja123
                                    from Bengaluru, Karnataka
                                    Apr 3, 2017
                                    Resolved
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                                    Address: 560035
                                    Website: BMTC

                                    I would like to bring up the fact that the bus number KA57F-41 which is an A/C bus commuting in the route ITPL to Banashankari(500CA) does not stop at Iblur bus stop/sarjapur signal stop on most of the days. On asking the driver and conductor to stop also the explanation that they are giving is that they can't stop due to traffic. And that there are lots of same buses in the route. When all the other bases can stop at the same stop I really wonder why they can't do the same. This happens around 8.30 AM. We have to wait for at least ten minutes before the next bus comes. Ten minutes lost there is equalent to half an hour lost during the entire journey. This is creating great inconvenience to us. As this is a very simple matter which can be easily resolved kindly do the needful at your earliest convenience.
                                    May 9, 2017
                                    Complaint marked as Resolved 
                                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 05, 2017
                                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                    Dear Madam,

                                    BMTC Regrets the inconvenience caused This is your docket no for your further reference BMTCC10188626 Directions have been issued to concerned Depot authority to instruct the concerned crew to stop the bus at all authorized bus stops.

                                    Regard's
                                    BMTC
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                                      avinashkharti1986
                                      from Delhi, Delhi
                                      Mar 24, 2017
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                                      Address: Bangalore, Karnataka, 560108

                                      Dear sir /madam,

                                      I boarded bus from banashankari to vydehi.
                                      When i asked for ticket conductor forcefully gave itpl destination ticket.
                                      Reason he gave was itpl and vydehi cost are same.
                                      Instead to 85 rs he asked 101.

                                      Shame on bmtc, thinking that lady is boarding the bus conductors try to metal harass them in local language and take benefit out of it.
                                      May 9, 2017
                                      Complaint marked as Resolved 
                                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                      Mar 22, 2017
                                      Kiran Rock Yash's response
                                      Dear Sir/Madam
                                      sir that i had lost my bus pass so please find my bus pass and i hope u will take care in this mater
                                      Mar 22, 2017
                                      Kiran Rock Yash's response
                                      dear sir madam
                                      sir that i had lost my bus pass so please find my bus pass and hope that u will find my bus pass

                                      thanking you
                                      Mar 22, 2017
                                      Kiran Rock Yash's response
                                      dear sir that i had lost my bus pass so please find my bus pass
                                      Verified Support
                                      Mar 25, 2017
                                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                      Dear Sir,

                                      BMTC Regrets the inconvenience caused.This is your docket no for your further reference BMTCC10188231. Further your complaint has been forwarded to concerned depot authority for taking necessary action against the erring crew.

                                      Regard's
                                      BMTC
                                      Mar 25, 2017
                                      Updated by avinashkharti1986
                                      Dear team,
                                      Thanks for replying with docket number. Infact I have 2 more docket number but these are useless..No action taken till now hence I am asking RTI.
                                      Below are dockets bmtcc10188090, bmtcc10188175.

                                      This signifies BMTC complaint department is useless only a hoax to satisfy public . No action has been taken and public is left to suffer.

                                      Please remove dust from old complaint files and start acting on them.
                                      Mar 25, 2017
                                      Updated by avinashkharti1986
                                      Also please make query system for docket in BMTC site.
                                      Dear sir/Madam that i had lost my bus pass so please find my bus pass form so that i hope u will find my bus pass so that i hope u will tae care this mater
                                      Bus no:ka:01 fa-2050
                                      Anekal to KBS

                                      ನನ್ನ ಬಳಿ ಬಿಎ೦ಟಿಸಿ ಐಡಿ ಕಾರಡ ಇದೇ ಆದ್ರು ಸಹ ಬೆಳಿಗ್ಗೆ 9ಗ೦ಟೆ ಗೆಲ್ಲಾ 65ರೂ ನ ಪಾಸ್ ಕಾಲಿ ಎಂದು ತುಂಬಾ ನೇ ಕೆಟ್ಟದಾಗಿ ಹೇಳಿದ ನಿಮ್ಮ ನಿರ್ವಾಹಕ ಅಲ್ಲ್ ನಾವೂ bmtc ಪಾಸ್ ಮಾಡಿಸ್ಕೊಳ್ಳೋಧೂ ಎನಿಕ್ಕೇ 5ರೂ ಉಳಿ ಲಿ ಅಂಥನ ಅಥವ ಈ ತರ ಏಲ್ರ ಮು0ದೆ ಅನ್ನೀ ಸಿ ಕೊಳಕ??
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                                        Faiz_cb1994
                                        from Bengaluru, Karnataka
                                        Mar 23, 2017
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560001

                                        Hi, I am a regular traveller from Benson Town to kr market.
                                        I've always encountered bus drivers either driving very slow or sometimes rash. They always try to overtake every time and their course of driving is definitely a pain for people who drive cars. Today while I was on my way to my office, a bus driver almost hit me, abused me and threatened me of lodging a non bailable case against me and wonders to our policemen over there supporting those bus drivers and a minus point for me is that neither do I understand nor speak Kannada. So it all started when I was near unity building when there was bumper to bumper traffic. I was in the middle of two busses not only me but other cars as well. As I tried to move along with the other cars, one bus driver out of no where just over took me and I was scared for me car and had to stop because of his dangerous driving. While i over took him and asked to drive good he instead started to argue and abuse me. While then I decently stopped my car and took a picture of his bus detailing his registration Num, then with a lot of aggression which was so offensive, the drive, the conductor and other person who was government official came out and tried to hit me and also abused me. I asked them to stop there vehicle and they did and when I asked them to come to the police station which was nearby the driver started telling me that it was my fault and started abusing me, the one big mistake I did was I asked them to come to the police men who were near the signal, but as usual, the police men of India are cheats and as usual supported the government workers, hats off to there unity amongst them. The traffic policemen also gave that driver an idea to lodge some non bailable case against me. I lost hope n called my father to spk but my father asked me to leave the government workers would support each other. As I tried to leave the bus men's showed a lot of disrespect and also abuse but I said them that this is not it I would take this thing far and I would c to it that they are punished for there behaviour as well there driving. But the driver and his fellows tried to pull me in to their bus and asked me to come along with them and asked me to leave my car behind. I was literally scared as people who could try to hit me and abuse me in the middle of the main road would definitely have the guts to do more harm to me if i was in the bus. So I just escaped some how with the bus registration Num, people be aware of this bus and the driver, it's a blue Volvo bus with reg no- KA-01 F-3956. I'll try my level hard to reach out to the max and spread this review and complaint of mine so that some one or the other, hopefully any good government official or the transport department take any action against this person.
                                        May 4, 2017
                                        Complaint marked as Resolved 
                                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 25, 2017
                                        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                        Dear Sir,

                                        BMTC Regrets the inconvenience caused to take action and to identify the crew pl provide the date/time of incident .

                                        Regard's
                                        BMTC
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