Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

To our village (Ittagalpura) buses are not coming from past 6-8 months they stopped buses suddenly. At first one bus stopped later drivers of different buses talked and stopped coming into our village and going through another route. When we asked drivers about it they told our depot manger not to go before that all the buses are coming from past 10-12 years they stopped now. The buses which ate stopped coming are 285- e, f, y, x, g. When we asked about it to depot manager he is telling put form 4 to operate the buses which are operating from past 10-12 years now it stopped. My school children are facing problem and they are going to school late and daily they're walking more than 1 km to catch the bus and many villagers are facing problem and womens coming from their work during night they are walking to village for 1 km in night they are feeling insecure. So that we will request you to kindly solve the problem as soon as possible so that all can travel. We request to operate the buses in the route in which buses are operating previously.

On wed 24th jan when i was travelling in bus no. Ka 57 f - 1021, conductor was not issuing tickets for those passengers whose routes are for 5/-. Means he is earning fake money in 1000/- per day per route. If we are asking for tickets he is ignoring us and exit from front door and enter from other door. Please do something against govt. Employee too.

Sir, i am a regular traveller of bus no 362c (Shivajinagar to begur) since 5-6 years.

Today on bus no. Ka 01 - f -3057. By just pushing the glass window mildly, it broken into brittle piceses and fell all over my body.

Whole of the journey irritating sounds of glasses shaking. Very old and outdated buses.

Frequency at evenings are very less and it is very difficult to trave at peak hours.

Please proived new buses.

I was traveling in bmtc bus no ka01f4387. I lost maroon color purse which was having 2000 rs cash, 2 debit card, 1 driving license, 1 credit card and 1 pendrive. I was traveling from btm layout kuvempunagara to jaynagar 4 the block. If found please contact [protected]. Name on driving license is aditi rajendra kanekar. I travelled on 20 jan 2018 around 3 p. M

As i'm a student st. Anne's degree collage n doing 1st year bba in millars riad cunnigam of vasabthnagar and i hav lost my bus pass while travelling i'm suffering a lot to travel from cunnigam to sevanagar without busy pleas help me... And i'm not able arrange money for bus fare everyday hence please accept my complaint and help me sooo please help me out if this thank you

Volvo 500 ca, bus no ka 01 f9111 didn't stop in most of the bus stand, driver will stop at his wish. Morning bus started at 7.20 am from silkbord to itpl. People showed there hands at bus top tp driver but he didn't stop, even the ladies conducter did not made any attempt to stop bus at stops. Also the driver will open the door at his wish to let passenger get down from bus.

Sir,

I would like to complain about ka57f1923 bus driver who drove on 16th jan 2017 from 8:54 pm to 9:40 pm. I had taken this bus from marathahalli bridge to kadugodi at 8:54 pm.in order to get down at kadugodi bus stop (Before bridge), i had stood up and was waiting near the front door for 2-3 minutes prior. There was a hoskote bus boarding people at kadugodi bus stop too. I requested the driver to please stop at the bus stop and he simply refused just because he dint want to stop there. I even told him i have to catch the hoskote bus. He instead stopped at the kadugodi bus depot at 9:40 pm and i had to walk back through an extremely dark lane back to kadugodi bus stop.

My only question is why don't the drivers stop at respective stops where they are supposed to? Is it because of the freedom bmtc gives its drivers and conductors to break rules? I hadn't asked him to stop in front of my house or in the middle of any road! All i had requested was to stop the bus at kadugodi bus stop where he was supposed to! Please tell me if at all i had to face any bad experiences while walking back at 9:40 pm, would the driver had taken responsibility? For that matter will bmtc take responsibility?? Hoskote buses are not even frequent after 9 pm and the wait in the dark empty kadugodi bus stop goes on for at least 20- 30 minutes for the next hoskote bus.

I am a daily traveller and this is not the first time i have faced similar issues. I face trouble with the 500ca buses that go to agara. Most of them refuse to go through under the bridge simply because of traffic. Commuters have to struggle to walk all the way till agara bus stop inspite of paying ticket prices.

Please take action against this driver and be a bit more kind to late night commuters.

Thanks,
Frustrated female citizen

Dear bmtc regional head / management team,

Today (15/01/2018) @ 4.45am from tinfactoty to big bazaar it was a pathetic experience i never had in my life.

Ticket details

T. No : 266
Depot : 29
306f/1
(For more ticket details plz check attachment)

Bus details

Ka - 01 fa-0636

I was coved my face with hand scarp beacase it was so cold i asked driver will it go big bazaar he told me to remove scarp and suddenly came on me and started beating me with out any proper reason (Conductor also supporting to driver).

Is bmtc department keeping rowdy’s as their staffs?

If yes its not good for passengers as well as your department. And beating in public is a affence.

Please fire this ediot he is absolutely not fit for job.

I’m a cool and guy in place me if someone was there story will be different.

Please eascalte this case to higher authority.
Its shame for me as a karnataka guy got beaten from bmtc rowdy (Driver).
Invite me for meeting with driver (Rowdy) i will give feedback.

Note : plase issue a warning letter to driver (Rowady)

Awaiting for fast response

Regards,
Arjun

On january 8, 2018, at around 6.40 p. M near vidhan soudha signal, the driver of ka 01f 5571bus which is having the scrolling of manyata tech park hit my car. He couldn't wait for a min for the bus before him to move, violated the lane discipline and hit my car leaving the scratches over the body of the car, though i was honking. The body of the car had left with a strong deep scratch where as the front part got several scratches.

I took vajra spl pass ticket from bommasandra toward majestic route no v 360b/26.
Bus detail ka01-fa-344 toward majestic around 6:30 pm from bommasandra n depot no 07.
Date 12 january 2018.
Ticket t no. 50 and total fare 37/- for vajra spl pass ticket.

I gave 500/- n conductor told he give later but when i asked when my stop came he refused n told he had given along ticket 463/-. He fought n insult me in public n didn't give money 463/-

Today I travelled in BMTC buses from Rajajeswari Nagar to Jayanagar 4th Block via Banashankari. I boarded bus route No. 13 from Banshankari to Jayanagar at about 5.47 pm vide ticket No. T 108 210FA/1 11.01.18. I am a senior citizen of 64 years of age and I produced my Aadhar Card No.[protected] as evidence of my claim as senior citizen. He refused to accept Aadhar card as evidence and insisted me to produce Senior Citizen Card as per instructions from his higher authorit Is it a fact? . I travelled by paying normal fare. Incidentally I travelled from RR Nagar to Uttarahally and to Banashankari in 2 different buses of BMTC and the conducts of these two routes have accepted Aadhar Card.When the conductors of these two routes have accepted Aadhar Card wheat is the problem is accepting the same by him. When Aadhar card is issued by the Government of India and the same is accepted through out India by all the authorities including Railways, Income-tax, passport authorities, why the same cannot be accepted by BMTC. The conductor behaved rudely with me and created a scene before the fellow passengers . Please advise your staff to accept aadhar card also as a proof of senior citizen and suitably warn your conductor.

Extremely Rash & careless driving by BMTC Bus drivers even in an extremely slow moving traffic at Graphite Signal, Whitefield. The bus was driven very rashly and turning just like a two wheeler hit my car causing damage and fled, even least bothered to apologize. I had to chase him down in the next bus stop to even take pictures attached.
Even though this is a simple damage, it is hard for me to digest since I have driven the vehicle with utmost care for the past two and half years, even without a Scratch on the vehicle, now I think I may need to spend Rs. 30, 000-40, 000 to get it repaired and repainted.
Usually the BMTC drivers are not penalized for causing damage to other vehicles hence they drive recklessly and dangerously. I believe a system needs to developed to penalized them so they show some respect to other vehicles on the road.
Hence I request to kindly look into this matter and Penalize BMTC so they educate their drivers about safe driving and I believe I may also need to be compensated for the damage done to my vehicle.

Hi first I would like to thank you for bmtc's great service in areas like Kundalahalli.It would be great if you could provide similar or atleast better services from main silk board junction towards Chandapura.It is a nightmare as every night we have to wait atleast for an hour to get a bus and it is overcrowded.If possible atleast provide Volvo buses

Respected sir,
I regret to inform that, many of the bus conductors never give the bus ticket even after asking them. Yesterday (6.01.2018) while traveling towards btm layout, the conductor of bus no. Ka-01, f 4812 misbehaved with many of the ladies including me. I gave him 100rs and he gave 90 rs as balance. I asked him for the ticket, instead of giving the ticket, he shouted on me and said - i gave you the change so keep quite. Beside one old lady was asking some doubt about the stops, on that he started shouting on her too.
He was a fat man with good height.
I kindly request you to take action against him and people like him. So that, they will never repeat these kinds of things.

Thanks and regards

I've been a frequent traveler in bmtc buses now. And i've noticed that most drivers and conductors can be quite harsh with the passengers when rendering change or asking them to step aside for place. But, i was quite amazed at how the conductor of bus ka 57 f0591 (Depot: 03, route no: 500f) behaves with all passengers. He is pleasant to every passenger in the bus, ensures that most passengers especially old, ill people get seats and renders exact change without having to follow up. I've even noticed how he tries to communicate with people who don't speak in kannada or don't know hindi and is quite patient with them.

Wishing this conductor all the best in his life and career and hope that bmtc staff recruit more people like him.

Am traveling frm saptagiri clg to k. R. Puram. Some 507, 507c nd 507a buses don't give proper stop only. Why bmtc simply wasting the money by paying those conductor and the driver. Tis is the one of those buses i can able to get bus number. Conductors don't support for senior citizens reservation, so many times i saw drives using mobile phone while driving in the way between bel and gorgunte palya. Some buses display wrong route. Feeling very bad about bmtc.

From: common citizen
Date: sun, dec 31, 2017 at 11:20 pm
Subject: abusive and corrupt conductor - route 356, bus number ka01 fa1424
To: [protected]@gmail.com

Hello,

Pls treat this as an official complaint against the conductor of a
Bus of route number 356, number of bus being ka01 fa1424. The bus reached huskur gate at around 10:40 pm on 31st dec, 2017 so, i guess it can be identified who was the rude and corrupt conductor.

I regularly use bmtc bus service for the last 2.5 years, but this is only
The second time, i saw this kind of an abusive as well as corrupt conductor. The 356 route numbered bus
Conductor was abusive and behaved rudely with a few passengers including
Me. He gave me a ticket of rs 10 where as i had given him rs 20 and he did not bother to return the change of rs 10 even when i asked him.in such a beautiful city like bangalore and such a big team like
Bmtc, these kind of badly behaved and corrupt conductors are a black spot on the entire team. Hence, take necessary action, to make bengaluru a more
Beautiful place and bmtc a more efficient team. This is my second official complaint against the rude behaviour of bmtc conductors and this conductor was also corrupt since he refused to give proper ticket. Really bad - conductor like this should be punished.

Common citizen who loves bengaluru

Why there were less or no bmtc buses in bangalore from 12.45 to 1.45 am. From all bus stops to majestic bus station. I asked this question to some of bmtc persons. They told me on account of shift changes it happened. So many people not knowing this matter, standing in bus stops throughout bangalore in a sad state of mind. Rich people go by car, some afflurent middle class hiire autoriksha to reach majestic bus station. But about the poor and common people. They suffered very much because there were no buses from 12.45 to 1.45. Please take this matter seriously and solve this daily problem.
Another a strange problem is that i took a bmtc bus number ka-01 fa-82 from indira nursing home (Promide hospital) (Bus front number is 20n) to majestic.
Bus is good but distance between seats is very less and congested. It is impossible for a 5.6 inches, 5.75 or 6 feet man to sit properly. If any body tries to sit he get pain in the centre of the legs. All passengers are unhappy. They wonder who fitted bus seats like this. So please take back that bus and provide good bus. Remove the bus seats then arrange properly. Then another thing is there are 2 buses to market and it is going almost vacant. But only one majestic going bus coming to indira nursing home stop. Please increase the buses to majestic bus stand between afternoon 12 to 1.45. The people suffering without bus in these hours from so many years. Please solve the problems.

I boarded a bus in Mayo Hall around 8:10pm bus no. KA-57 F-2553 on 27dec 2017
Kbs-1k towards Hal.. I paid 10rs for Domlur but Conductor did not give me ticket in spite of asking so many times..
Many conductors not giving tickets from Mayo Hall to Domlur just eating our hard earned money.. U shld strictly take action towards them.. Stop encouraging such people from making illegal money. Ur immediate response is appreciated

This is to inform you that while i was travelling by bus no. Ka-01 f-4820, depo no. 33 on the date dec 18 2017 (Monday), the conductor of the bus misbehaved in most insulting manner.

I boarded the bus at time 11a. M. From place kadirenahalli bus stop to banashankari along with other passengers.

I was asking about the route to the conductor and i was shocked to hear that the conductor started abusing me with bad words and responded in a rude way. I was unaware that he is frustrated to do his daily job.

I was telling him to behave properly and it's an unprofessional behaviour that too with a lady passenger, but the conductor spoke very rudely to me with abusive words.

In spite of this, he was insisting that he will be rude, and do whatever i can. When i told him that i am going raise a compliant on this.

I was trying to find his name and asked driver about his name, driver told me that he is not aware about his name.

When i started taking picture of bus number and conductor photos to complaint on him, he came to hit me and thrown my mobile by manhandling on me.

The matter would have taken a serious turn, had not some people intervened.

It is highly objectionable for a public servant to behave like this, that too with a lady passenger.

I got few pictures of him at the moment he hit me on my hand, you can see how ferociously he came to hit me, i was rather scared to even stay inside the bus. I requested him to stop the bus, but he did not stop the bus!!

I would, therefore, request you to make an enquire and see that the conductor is given some suitable warning and punishment.