Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

This payment was done on 24th September 2022 at 7:57am through Google pay and the payment status was showing as processing and i showed same thing to Bus conductor and waited for the transaction to complete but it didn't reflect and amount got deducted from my account and Bus conductor she talked with me in very rude manner and again she again asked me to do payment and i refuse to do as my previous payment amount deducted and the conductor is not talking in proper manner after long conversation i made payment through phone pay then it got deducted so as i have done payment twice i should get my refund amount immediately for making twice payment.
I need it immediately and for misbehaving she should be fined.

I was travelling from mekri circle yo nest in G9 bus on Sunday 6pm . So many illegal acts took place in the bus .
1.Driver driving slow as I am a student i travel always in bus so i know that it would take 30 minutes from makri circle to nes Or max 45 minutes but this driver drove 1hour to nes and Sunday's there is no much traffic also
2.Conductor had no 5 rupees as change so he did not ask other passengers but he said that do paytm to his number so i said I will get down and give this called illegal act
3.The bus number was Go first but at Hebbal he changed the number to 253 and then again at nes he changed to 401
4.I counted totally 7 to 8 buses passed on the way we were going that slow driver was driving

I have the bus number also that is KA-57 F-2819 on Sunday 6pm

Dear sir/madam,

Due to covid 19 the route no 382AB has been stopped on lockdown time and after lockdown BMTC is not operating this route.

This route is from KR Market to Beerahalli via Hosakote and Depot 39.
As this route connects village to city the formars/students/village people's depending on this route to transport.
We request to operate this route agin and help village people's.

The frequency and the number of G2 buses in the Sarjapur to MG road route are too less. The wait times for G2 are over one hour, even in its starting point Mayo Hall, and I’ve found many citizens complain about the same multiple times on my journeys.
As G2 route is connected to many premier spots of Bangalore, such as MG road, Koramangala, etc, and as it is one of the only buses that go to these spots from Sarjapur, it is the daily bus for many people who live along this route, including myself.
As a student, it becomes crucial to have buses available often, and the concerns are mutual as the G2 buses are always crowded as there’s a limited number of them available. Also, due to the unreliability of G2, usage of student passes becomes difficult.
I’ve noticed that G2 route doesn’t have the green (Suvarna) service buses or the AC (Vayu Vajra) service buses. It only has the old blue (Bengaluru Sarige) buses and rarely the new ones.
The claims online of G2 having a frequency of 20 minutes are false, and the reasons for it (limited number of buses, low frequency, no other bus services, etc) are also apparent.
Kindly do the needful as soon as possible because Bangalore deserves it.

Even though there is provision for online payment but most of the time BMTC bus don’t accept UPI payment .
Another problem there is no option to buy daily ticket and bus pass not very efficient for daily travel if one has to travel few days in week.

Thanks,

I asked about the route of bus bus conducer misbehaving and not giving correct information.

Bus no KA57F1041

I was traveling in bmtc purple colored electric bus from kadugondanahalli to shivajinagar. The bus was filled. Near Fraser town bus became free and there was 2 to 3 empty seats. I went to sit in one of the seat, the lady conductor had her bag on the seat and dhe was standing. I told her to take the bag so I can sit. She told I'm standing from yelanka where am I supposed to sit? Where is the seat for conductor? I told her there is no seat for conductor in this bus. She started yelling at me. I felt so bad in front of whole bus, every one was staring at me. I got down from bus near coles Park, board another bus to shivajinagar. My ticket number is 479411 SS 110. please look into this. This was so unnecessary I feel.

I am a PhD Scholor in Christ University Bengaluru. Today I get on the BMTC bus KA57F949 from chandapura to Christ university bus stop on[protected] at 7.55 a.m. I have a prepaid online monthly pass valid till[protected]. I have tried to validate the pass by myself but only the pop came up and it was not updated on the page. I tried so many times and still it was the same due to the server problem. I was facing the same, server issue for two-three days. even it is slow it will get updated after some time. But today the bus conductor misbehaved and forced me to get down from the bus in between. Even though I asked him for making the conductor validation, he was not ready for that by saying he can't carry a scanner all the time. I lost a whole day of research and my attendance because of the issue. I booked the pass by trusting the online application and this is the issue that a lot of people are facing. Please either provide a better working version of this app or provide a scanner to every bus conductor and take action on the misbehaved Bus conductors.

Volvo bus enroute to silk bord is too slow, as if the driver is scared of driving even wen the road is empty, apart from that all the buses stop near tin Factory n KR Puram for a long time waiting for the bus to be filled, its like we are travelling in some local city bus waiting to fill as many as passanger as possible

The passengers o[censored]s can't travel in this bus KA-53 F-0191 because of odor smell. They haven't cleaned any dust in the bus. There is no two rows seat in the bus. For doing this, you can take out all the seat, we( passengers) can stand and come.

Bus are not running in time even after availability.
E.g.KA41 D2353, approx at 7 pm on 20th Sep 2022, even after availability staff are not using the bus till they fill 4 new available bus. BMTC is creating inconvenience to commutors. As an evidence you may use CCTV and bus stop records for evidence. Just to fill buses above capacity and they are making commutors to wait 1hr even after availability of bus.
Please help us. Pathetic is in this complaint site (no option to complain on BMTC buses)

I have forgotten to collect the change of rupees 460...could you please help me to get my money...please

Bmtc g3 busses never be on time, please send g3 bussea for every 10min

Hello BMTC,
I travel to college by bus number 342, the route is from Sarjapura to KBS/KR Market. This route is populated by school and college students and many other working people, but the frequency of buses is very less. No matter what time it is, bus numbers 342 do not show up at all. At peak hours, buses are filled upto the door, people are literally hanging outside the bus as nobody wants to be late. I request you to kindly look into this matter and increase the frequency of buses on this route, it will encourage more people to use bus service and reach their destination on time.

Iam traveling daily from balluru to bommanahalli after covid norms things are as usual from past 2 yrs the bus which used to ply from balluru to market has been stopped as per govt order . But now Only one pick up is there at 7.am and it halts at ballur at 10 pm not only me many of the school childrens and daily wage workers travel here . Pls make the trips as usual

To BTM to domlur route very less bus are there but in that bus lots people will going it's too crowd and AC bus also not there in this route some rote buses are passing btm layout there is no passenger then be why that route bus i don't know once you to check btm to domlur bus route and how Many people are traveling in that there is no safety in that bus some people was lost their phone and wallets please release two bus this route where not too much people are traveling that bus or AC bus also in this route i didn't seen even AC bus are going this route please

Hi dear team,
We have travelled from Byatarayanapura to Airport yesterday and the cost for both o[censored]s is Rs 330/-, i gave conductor Rs 500/- and forgot to collect change while getting down at airport. I would like to know how to get back my money Rs 170/-
Details of the ticket is in the image

Bus no .0206
The man who is not stopping the bus in the stop.
It's a Stop but the driver is telling it's a old stop, so i m not stopping here
This is the worst behaviour of the drivers
I am the one who is son of bmtc employees, the drivers are not stopping for us and what about public!!!
It's a worst behaviour of a driver and a bad name to BMTC
There are many people are traveling like me
I m the student

The bus did not stop in bus stop(kacharakanahalli) as it was crowded. Many of the buses in this route. Don't come on time. Public is facing lot of issue due to shortage of buses towards kothanur side. Kindly look into the matter as soon as possible

Date: 11/09/2022; Route: 507PS;
Time: around 3PM.; Place: K.R.Puram bus stand.
Bus Number: KA57F2110

I had a daily pass (number 1756564) punched correctly, I had written aadhaar number and signed. I had the aadhaar card also.
Initially conductor checked and it was ok.

But after sometime, conductor asked to see the pass again. So, I showed him again. But now he was shouting frantically, for no reason. So, I had to get down from the bus in the middle.