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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

2.5
Updated: Feb 23, 2026
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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 24

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P
Pujithaa Mano 2412
Jul 1, 2022
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I'm a college student. I am traveling in Ka 57 f 737 on July 1 .im writing this while traveling. First of all 401 K is the bus which we get very rarely upon this they aren't stopping bus to board it. The driver is slowing just like that we should climb. And the driving skills are beauty at its best. It's just free wonderlaa ride. Traveling experience is getting very rough . Please implement on the conductor behavior towards the citizen.
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    Shruthimm
    from Bengaluru, Karnataka
    Jun 30, 2022
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    As we were having convenient transportation of Volvo vajra from Banashankari to harohalli, but as now it has been canceleld from July 1st, kindly give a transportation at least in peak hours like morning and evening so that we have convenient of travelling to office kindly review and so needful
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      J
      Jagadeesh.c
      Jun 29, 2022
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      Hai myself jagadeesh today[protected].00 am two bmtc buses same route rash driving with competition outer ring road near sumanahalli bus no KA 01 F 8658 driver jumping signal rude behaviour with public in sumanahalli flyover signal

      Kindly take action with them
      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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        D
        Deepa mala
        Jun 28, 2022
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        Address: Sarjapur road, Bengaluru

        When passengers don't have the nearest change for buying tickets, the BMTC bus conductors shout loudly, tells the driver to stop the bus midway and asks passenger to get down from the bus immediately as if they own BMTC. Many such bad experiences with BMTC services.

        However, in many cases, they collect money from passengers who will get down in 1 or 2 stops but don't give tickets and they go back, never come front. Passengers keep waiting until their destination and never they get tickets.
        Please train the conductors on behaviour expected from them especially to stop shouting. Bengaluru houses India's population and rating of BMTC definitely goes down on quality service.
        Need to improve a lot !
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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          N
          NAVANEETH.S ANCHAN
          Jun 28, 2022
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          Address: Dasarahalli

          No bus from 8th mile to Tigaralpalya in the morning 8:40 to 9:30

          And no bus in the evening 5:30 to 6:45 from tigaralapalya to 8th mile

          3 to 5 buses are running almost empty in the evening from 8th mile towards tigaralapalya.

          Plz do the needful
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            K
            Kirti Kunj Das
            Jun 28, 2022
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            Resolved

            AC bus conductors prefer cash payment over UPI as they can then pocket change by making excuses that they don't have change.

            They don't even wear the QR codes around their necks and always express discomfort when asked for cashless payment.
            Jul 27, 2022
            Complaint marked as Resolved 
            AC bus conductors are now showing QR codes for cashless payments.
            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
            Jul 27, 2022
            Updated by Kirti Kunj Das
            AC bus conductors are now showing QR codes. Thank you for the resolution.
            I have faced the same issue
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              T
              Tejas A G
              Jun 28, 2022
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              Address: Isolation bus stop

              He is charging for 1 stop 20 rupees and he is telling that the price changes daily . from isolation bus stop to Vivekananda metro station that bugger is asking 20 rupees this how your rendering service to public bus no KA-57-F-2809 take care of that that bugger
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                Nupur_kumari20
                Jun 28, 2022
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                Good morning
                Today me and 2 of my friends were travelling in BMTC bus KA-57-F-1190 from jungle palya bus stand to bannerghatta bus stand around 9:36am on 28th june, 2022 . The amount we needed to pay for this distance was ₹15 and due to lack of change we gave ₹100 to conductor but all of sudden he became furious and started shouting get down the bus. He even started whistling to indicate bus driver to stop the bus in a mid way.
                At the end we arranged change and paid to him and he threw tickets on my hand very rudely.
                My requirement is that he could have asked properly regarding not having change we would have arranged and paid him but shouting is not a solution.
                Please resolve this complaint as soon as possible.
                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                  P
                  parikshithm aradhya
                  Jun 28, 2022
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                  401Kb
                  and other 401 buses
                  are not on time
                  as per chart
                  the buses should come at 8:30 near city hospital bus stop
                  but they will come at 8:50 and the driver will as grt in fast fast and he will drive ever rashly
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                    A
                    Adithi R Nair
                    from Bengaluru, Karnataka
                    Jun 28, 2022
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                    Address: Hosa road

                    Today, 28.06.2022, I arrived at hosa road bus stop at 7.15 AM to catch a bus to Johnson market, on Google it showed that there is G3 bus at 7.20 and 7.40, but neither of them arrived and there was A bus 347 G scheduled at 7.35 from hosa road, even that didn't arrive as well . And atlast By 8.06 i got a G3 after waiting for 50 minutes . Pleasee take necessary action on this issue
                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                      Poly Duo
                      Jun 28, 2022
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                      Address: Dayanand Sagar institution bus stop to raghuvanahalli

                      Bus number is KA57F3229 (green bus) When the empty bus came to the dayanand Sagar bus stop, the driver did not open the back doors and made us know we should get on the bus from the front door. The bus driver started accelerating while me and my friends were getting on (he is not stopping despite seeing us getting on). This resulted in getting smacked into the bus and getting hurt. This happened at 3:30pm at dayanand Sagar bus stop. The driver later on was driving very fast and rashly in the city area as well. Please inform the driver to not be so rash and maybe wait for passengers to get on the bus before moving. Thank you
                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                        Gopi. P
                        Jun 27, 2022
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                        Misbehaving with ladies. Throwing the money on the face. The "CONDUCTOR" is not Issuing the tickets properly.
                        Bus number:BMTC DEPOT 18 KA57F1286
                        Time:9:30 PM
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                          Soniya Vishwakarma
                          Jun 27, 2022
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                          Address: Chenamma nilaya byatarayanapura a cross road bangalore

                          Today 27/6/2022 evening I took bus from sujatha talkies to vijayanagar the bus number was 61A .I gave 100 rs to conductor for a ticket he gave me 10rs ticket & he wrote something on the back of ticket & he said I will u the change later but then I forget to collect change from conductor
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                            K
                            keerthana n.m.
                            Jun 27, 2022
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                            Kindly fire the person in charge of bus number KA57F4736 ther was no conductor one person was doing bithe the job of driver and conductor
                            He locked the backdoor and made gents to pass through front, made to wait for 30 mins, wen public demanded he blackmailed i will stop somewer, , ... really disgusting service ever i thought bmtc service is good
                            Kindly fire the concerned person

                            Else deactivate this site ppl will simply waste time
                            I would depend on private cabs i[censored] guys don't take necessary action and advice the same to others as well
                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                              keerthana n.m.
                              Jun 27, 2022
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                              KA57F4736 bus number of mentioned there was no conductor, driver was only doing both the duties he locked the back door and forced gents to pass through front door, he stuffed ppl like hell, even though gents told we can't he forced to pas through ladies, he made us to wait for 30 mins and in every stop for 10 mins ... seriously of they don't respect there job fire them he blackmailed he will park somewer in the middle of the road and don't move

                              Kindly fire the concerned

                              Bmtc i[censored] guys don't take action immediately deactivate this site atleast
                              So tat we public will not depend on government service and depend on private cabs
                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                T
                                Tale
                                Jun 26, 2022
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                                Address: Banglore

                                My self Gururaj, I observed that some of Bmtc drivers are drunk and miss behaving with passengers ..it's very horrible to travell in Bmtc buses, recently I was travelling in Bmtc bus, one of the driver his name is observed in his uniform mr.Manoj kumar, unit / depot47, he has drunken and started quarrel with our family members and behaving like a durty animal ... Like this person goodwill of Bmtc lapsed, , kind request please stop the duty to this person,
                                If there is a chance to take action u can take because image of the Bmtc.
                                Thanks,
                                Regards
                                Gururaj banglore
                                Gururaj
                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                Jun 26, 2022
                                Updated by Tale
                                I'm unable to take pics because of his behaviour
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                                  Beast123
                                  Jun 26, 2022
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                                  Address: Devanahalli

                                  The bus number 298MH Which runs between kempegowda bus station to karahalli cross which has to come to karahalli cross via devanahalli has been stopped and they turn around from devanahalli itself back to mejstic the evening schedule is not running till karahalli they tell we will not go we will go at night only
                                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                    Lee101
                                    Jun 26, 2022
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                                    Address: Kempegowda Majestic

                                    I had entered the station where my mask broke infront of two female officials. When asked if they have any extra they said no and continued to talk me down to the point where it became extremely embarassing for me. I've travelled by train for the last 24 hours and a metro ride is the easiest way to get home. Now I understand the rules of protection due to covid but how is it possible that a whole government powered institution as big as the metro does not carry a spare face mask. Apart from this when my mask has broken RIGHT INFRONT OF THEM. I'm being treated like a common criminal, I'm being belittled and yelled at and when I've asked for the female security guards names they have once again yelled at me and then instructed another male security guard to havee removed. I'm not using the metro station services to be manhandled and at the mercy and moods of the security guards. They have been put there to make us feel safer, not to feel like we've committed a crime when something as simple as a mask breaks. Please be informed that masks are made of cloth that has the capability of ripping especially when you've been travelling for a day. I have been embarrassed and manhandled today by people who are put there to make me ( a 23 year old woman) feel safe from the hands of men and women we don't know however today, both of those have been trampled upon along with humiliating me and embarrassing me to no extent. I had requested to see their OD cards to which they very rudely and using local language to have me kicked out in front of many others standing there. On top of that both of them apparently have the same name "Anita" and refuse to show me their IDs for recognition purposes. That on its own is insulting the law by not identifying themselves.
                                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                      Vivenugo
                                      from Bengaluru, Karnataka
                                      Jun 25, 2022
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                                      Address: Ramohalli

                                      Hi,

                                      Bus number KA01FA2187 overtook us on a railway line at around 6:30PM on 25th June 2022. I would like to lodge a complaint on rash driving, overtaking on a railway line and the driver was about to hit our car badly despite honking and this could've been fatal.
                                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                        Safety Babu Babu
                                        Jun 25, 2022
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                                        Address: Outer ring road

                                        I do multiplex to rambo hospital dropeveryday.So what happens every day, the contact gives the ticket but the time of landing takes the free ticket return.
                                        Today, when I was coming from the multiplex, the contractor Iasked him three times sir give ticket, he was not giving. Last given a ticket which is ₹ 5 less than the rate of bus.
                                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                        Jun 25, 2022
                                        Updated by Safety Babu Babu
                                        Bus contactor

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