Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I am travelling daily from hesaraghatta to malleswaram to and fro. I am writing this on behalf of all the passengers travelling in this route. I see a lot of buses plying to other areas where as to hesaraghatta there are hardly any buses plying. Out of the few buses plying, they will not stop if the seating capacity is full since standing is not allowed due to covid-19. Passengers travelling to hesaraghatta are standing in the bus stop minutes and hours together because of this.in view of this, i request the authorities to increase the frequency of buses to hesaraghatta. I see other buses like 258c to nelamangala, 276 to vidyaranyapura, 273c to jalahalli, 252 to peenya 2nd stage and 250 to chikkabanavara travelling every 3 to 5 minutes.

Hope the needful will be done at the earliest.

Thank you.

There are no busses available after 8pm from hennur to shivajinagar. We need to wait for hours to reach home.

I wanted to travel from mekricircle to town hall first things is bus for mejestic we have 10000in every 5 minutes for markset there is no bus t all waiting from last 2hours 1bus came they don't allow us then ### people ways they serve for public what the hell if there is no service it had to menyione people they are waiting has no valeue and Iam sure this complaint will be ignore

Hi Team,

I took Bus from international airport to bomanahalli towards electronic on[protected] which costs 300 Rs, but as I didn't have change I gave 500 Rs but forgot to collect change from conductor. What to do to get back the change?

Ticket details:
Bus Number:KA57F1782
Boarding point: kempegowda airport
Dropping point: near btm
Tkn number: 9549
Date:[protected]
Depot-2B

Schools and colleges have opened but the students pass renewal has not been not issued. And the old pass is not been accepted. I hence request you either renew pass online or accept the old pass itself

I am waiting near vivekananda circle at gandhi bazar for bus no 45g. I am waiting for more than 1 hr, till the bus hasn't come. I am a diabetic patient waiting for bus about an hour. Please do some thing and make sure bus should come at right time at right place.. Even traffic is also ok.

Very rash driving by almost all buses.
Those who are seated at last seats we have to break our body bones by the time we reach our destination. Such a hopeless driving by all drivers.
Pls take action immediately.

This is with reference to kia 8 bus plying from electronic city to airport (At times 9.48 rupena agrahara bus stop). I usually take kia 8 at rupena agrahara at time 9.48-9.50. However the kia 8 buses are not stopping at the rupena agrahara bus stop. I am facing this issue everyday.. I have to stand little ahead of bus stop because until i raise hand and stop the buses are not stopping. I stand ahead because the bus stop is usually busy with buses so kia 8 is not visible. Today same thing happened with ka 57 f4376. On asking why they are not stopping at bus stop they said that until someone raises hand and stops they don't stop. Then what is the use of bus stops? Should every one raise their hands to stop the buses. He said that they cannot stop at every bus stop because of time constraints. Ok i understand. But if bus stop is on left side then atleast they should be on left or atleast move slow to see if any passengers are available at bus stop. But they are going on extreme right side with fast pace. How can someone who are senior citizens can go in middle of road and raise hand and stop the bus. This is not fair. I don't have specific complaint against driver and conductor of ka 57 f4376. They are doing good job but from what they said looks like it is the problem of bmtc. Services like these should be improved. Kindly look into it. Public transport must be convenient for everybody in this city.

Dear BMTC,
Buses from banashankari TTMC (from bsk temple) to hebbal via jnanabharati or kengeri was available before : approx before 1 month. But now buses are not available. Please get to notice this and avail bus facility.
Thank you

Dear bmtc,
From past 1 month there are no bus facility from banashankari to hebbal (via bangalore university or kengeri)Bus number 501A, 501B and 501D is not available and passengers are forced to take other high priced means of transportation because of this. Daily wage workers and employees are suffering because of this. Please take action and avail the buses. Thank you

This is citizen from Bangalore, daily we used to travel through bus route starting from Corporation to Katrigupee via bus no.45
Due to covid we are afraid to travel in bus in evening buses here no distance between people this situation can be avoided by bus driver as well as conductors but they are focused about covering maximum people in a bus in every stop. I am tried to raise this issue

I travelled by bmtc at 6:30 from sunkudkatte to herohalli the bus driver did not stop at herohalli stop and when requested spoke very rashly and was abusing a lady passenger. Bus no. 3538 having board as seegehhalli gate

Was carrying a bag with 1 sales tax file.
1 sales and purchase register of year 2017 and 2018. Left it in the bus no 356C near forum mall bus stop.

Dear sir/mam,
Myself deepak narahari i am travelling in bmtc vehicle numbered ka-01 f 9503 from majestic depot - it is going to jigani now... I have noticed conductor is a careless fellow and passengers are exceeded the seat limit and in thia time of covid-19 its not allowed or good thing to allow these non sense things... Kindly take strict action lm conductor for his carelessness.. I hope this issue will be resolved and a strict rule has to be implemented saying passengers will be allowed to travel in limited seat and no overloading to be done.

Sir i am government employee working at gpo bengaluru living in p&t quarters kavalbysandra. My officer hours gets over at 6pm i reach at indian express around 6.05pm and it has been 3 days constitutively i haven't got any bus to the p&t quarters. I delivery have to take private vehicle everyday.

Kindly arrange atleast one bus between these hours.

Bus no ka01fa1545, i catched a bus at peenya 2 nd stage 6:50 pm due to this covid19 issues less bus available and i was traveling towards jalahalli cross conductor behaviour is so rude and less seats available i occupied front seat not conductor seat and started saying go back this is conductor seat i told him politely this is 2 seater next to my side u can sit but he is not listening to my words and started shooting at me and stopped bus then i shouted on him and asked that standing people are so many and why ur asking me to go back then all people standing get down, please take action on him and i am traveling everyday past from 25 years and his talks has hired me he is not having little bit of common sense he is speaking with a woman so rude behaviour and at this stage people rush to catch bus and his handling is worst, please a request from my end because everyday we need to travel in the same route to home after completing job

Dear this is inform you that today while i get in to bus from banshankari to hebbagodi i demand for ticket i had rs200/- so i given to conductor rs 100/-
He given ticket and return me rs75/-after sometime he came back me and directly he took another rs-100 and saying that he given by mistake 175 the i refuse to give he forcefully took and used bad words. Here we are loosing trust on bmtc. Even i took video also i will upload in social media please stop these kind robbery for further clarification please feel free to contact me

Parvez
[protected]
Please find the attachment of ticket copy

I'm traveling t dasarahalli to corporation everyday, in this root no k r market bus and we are going to kbs and change, and number of buses also less in this root.
You are not giving permission to standing and also buses less numbers.

Today i'm waiting 1hour in yvp ttmc bus stand no kbs buses and tc also not there passengers are more than 3 buses waiting. I'm changing 3 buses to corporation.
And media report buses are empty riding no passengers bmtc incurred loss but this our root problem in every day (Mor & evg).

I request to bmtc head kindly run more buses in morning and evening, afternoon depends upon passengers otherwise waiting buses in stand passengers are come more run or stop

Dear sir/madam,

This complain is against the conductor of 271t starting from abbigere to majestic at 7.15 am.

I have taken a monthly pass with new id and have laminated both, reason behind to wipe very often with disinfecting solution during these covid pandemic. But this morning i boarded the bus from abbigere to bel circle bus no.271t. The conductor falsely accused me with bad word, for laminating and told me fraud, robber etc... To bring color xerox and abused all kind of filthy language in front of all the passengers even in spite of me telling him to check the logo and also asked me to get down from the bus or he gave me an option to buy ticket if not to get down the bus. As i don't want to argue with him i took the ticket and traveled with other passengers in front of whom i was abused badly. I am not feeling bad for rs.15 but the abusive words hurt me very badly. I have attached the pass and the ticket.
Also please give training for conductors to understand the difference between xerox and originals with logo.
From bel i travelled to kasturi nagar in 500d, the conductor accepted the pass by seeing the logo.
I want the authorities to take action against the conductor abused me in front of others. If needed i can proceed against him legally. And please reply me back with the action taken against him sir.

Thanking you

Justin edward

I have got weekly pass at Yelahanka bus stand pass counter on[protected] as pass issuer punched the pass by issued date to validity date but when I board in bus conductor refuse the pass for because pass is punched invalidly as per conductor. Now whose mistake is this? I got a pass for RS.300/- and not able to travel who's responsible for punching the pass correctly. Please find the pic attached. And please let me know what to do. thanks