Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I boarded a bus on 21st march at ms palya. Bus no: 266a
Ka57f2t35.
Transaction no: t221.
Tknno:13023

Journey details : ms palya to bel market

The bus conductor has issued a ticket from lakshmipura cross to bel circle which costs around 17 rupees.

Distance between the lakshmipura cross (Where ticket issued) and ms palya (Wherre i have boarded) is 2.3 kms. Why i have to pay extra money for the 2.3 kms. If it is a single day i can leave it, but it is happening every day

When i told him the original cost is 15 rupees only, he yelled at me

Kindly take necessary action

Many ppl are working as usual for their daily bread. Since buses commutating are less, the crowd inside the buses have increased rapidly which will definitely have a impact on spreading the virus. More number of buses with limited passengers will help to overcome the spread of corona virus drastically. So i kindly request the bmtc department to look into this and sort the problem asap.

So many instances i have notice when there is wastage of fuel with bus engine is on idle for more than 10 minutes when bus is at destination/origin.

Bmtc has more than 6500 buses and even if 2000 buses waster 100 rs worth of fuel by idle-running of bus engine either at origin or destination the loss will be about 2 lakh per day and 7.9 crores per year and so much waste of foreign exchange. Why cant the drivers switch off the engine or reaching destination and start just when they are on next trip.
And the bmtc management dont care, just sit warming the chair and chatting on whatsapp

Dear sir,
This is not a complaint, but to improve public health due to viruses.
Other day i was going on my bike on dr. Rajkumar road around 12 noon, one of your buses was going in front a person sitting near window started spitting when the bus was on the move. Some of it fell on me. I chased the bus and told the conductor and passenger not to do so. Your conductor not bothered and the passenger made a face a's if his right to spit curtailed.
The corona virus -19, spreads through saliva droplets. And saliva fallen on roads if you step on it.
Hence i request you to issue a circular and instruct all drivers& conductors orally also, to make them aware of the gravity of the situation. They should tell in the bus also.
Thank you,
Yours sincerely,
Nagabhushan. B

I am traveling in bus no. Ka 01 fa 1816. The bus route is 500na.
I have boarded the bus from beml layout and my destination is ecospace. The roads are almost empty sue to obvious reasons but the driver is continuously standing in stops kundalahalli gate, spice garden, marathahalli for total of more than 40 minutes.
This kind of service is not acceptable and then you expect people to use public transport.
The scene is nearly the same always. There are no passengers for boarding but the buses keep stopping and don't move.

Dear sir/ma'am,

This is both a concern & complaint from our end. Most of the buses plying in the madivala - binnamangala / kalyannagar route (Via koramangala) such as 201 series, mf6, mf8, 412 etc. Sometimes do not go till the last destination, especially if commuters are small in number. Though the last destination mentioned in the bus would be binnamangala or kalyannagar, the conductor may even issue tickets till that destination, but most of the time, they halt in between or stop at the previous bus stop from the final destination (Like kfc indiranagar instead of binnamangala). Pretty sure this is happening to many other bmtc buses too, when the last destination commuters are less in number. Please make it mandatory for all buses to commute till its final destination without distressing the commuters. An efficient system could easily be build to ensure they log out with the commuters at the last destination.

We are regular commuters from banashankari or sometimes koramangala to ramanmurthynagar. A few years ago, the bus mf6 used to ply till ramamurthynagar, currently it is either stopping over at swami vivekananda metro station or kfc indiranagar. We request bmtc to please get this route back till rmnagar. This is a very common travel route & there are many commuters looking forward to this.

I boarded 500ca bus (Ka01fa1847) at kundalahalli gate bus stop at around 5:00 pm on 16th march 2020. The bus reached multiplex stop and from there they stopped the bus at each and every bus stop for more than 10 min. Almost 10 500ca buses had overtaken us in this period. This is very unprofessional on the part of both driver and the conductor as they deliberately delayed the journey.

Today 15/03/2020 we students of chinai college of nursing bangalore travelled in ka01f9456 bus. The conductor said she will drop us at majestic. We were 54 students. The bus was going to kr market. We were not knowing that. We are poor in kannada. Conductor counted us at anekal and on the way she was not willing to give our balance amount 300 rs and made us get down at corporation circle

Complaint regarding bmtc bus driver.

Bus details - ka 57 f 3036.

Bus driver almost touched our car when questioned he said “how can u come in my way. I’ll run over ur car” and he still came close to the car and they was hardly any space between the car and bus... He threatened and started hitting the top of the car. Very arrogant coz he is a govt employee and no one can do anything.

Pls take action on the same and provide an update pls.

Respected sir,

I am spoorthi. S a regular passenger (Evening) of nice-6 (Bus no. Ka57-f-3148) i am raising a complaint against conductor mr. Ravi. He is making a problem to the passenger by coming late to the wipro bus stop.

The evening timings of the nice-6 bus is at 6 o'clock but, the bus will come around 6:10 of 6:15 pm. The said conductor ask the driver to start late. If anyone of the passenger ask"why the bus is late?" the said conductor will give the reason "traffic jam". We the passengers will accept the reason for once, twice or thrice but this late coming is regularly been practiced.

We the passengers asked again that other buses are coming on time or will be before the said time why not nice-6. The said conductor reply rudely and tell don’t teach the rules, i know what time i should leave the stop and threatens passengers “if you ask more question i will inform the depot manager to cancel this bus”. Because of these words said by conductor all the passengers will sit silently and there is no option to us to travel for magadi main road route. The said conductor has encatched the requirement of passengers and threatening us. So passengers are afraid to complaint against the conductor.

Secondly, he will stop the bus in konapana agrahara for more than 20 mins. Because some of the passengers (Ladies) who calls to his mobile and asked the said conductor to wait till they come. If anyone raises the question against him, his reply is “i am doing marketing, collection is not happening i should report to the depot manager and the depot manager will cancel this nice-6” or he will threatens to the pass holders to take the tickets so that the bus will run regularly.

Thirdly, the said conductor is misusing the conductor seat by chit chatting, giggling, laughing and making irritating jokes etc with the passengers those who sit on the bonet or footboard steps after crossing the electronic city toll.

Few persons (Passengers) individually has complaint to the concerned competent authority through mail, in person to simanahalli depot (Depot no. 31) etc. The next day when he comes to the bus he will say “whatever complaint you people give nobody can do anything and use slang language”. So passengers thinks the said conductor behave like a third rated and if we speak there is no difference to him or us and mainly there is no other option for us to travel or reach magadi main road.

So kindly requesting you to solve this issue and take necessary action against the said conductor mr. Ravi and do the needful to the passenger who travel in the nice-6.

Awaiting for your response

Dear sir
Yesterday 13th msrch 9.50 pm bmtc bus ka57f3872 route 320c made an accident on my car in front of swami vivekananda metro station old madras road,. The driver was very careless on driving. My cars left mirror side crashed. The driver dangerously took forward on signal and immediately turn right and bus's rear right portion touched my mirror. I immediately stop the car and bus conductor argued with me roughly. Nothing damage happen to bus, but my cars mirror crashed. I politely asked compensation from him for the mirror and he does not agree. The driver was silent on arguments and conductor was so rough on talking. My wife and me tried to convince them and i told them i will complain to bmtc commissioner and they were more annoyed and ask me to pice station which i am not agreed. Kindly check the track record of this driver and he can cause more damage and conductor should talk politely and admit their mistake. My damage of the mirror is not an issue and not going for a police complaint. Please ask their explanation and take action.

Dear sir i am traveling tomorrow metro station from kumbalgudo. We are 15 candidates i have 500 note and give to conductor. When i reached metro station i forgot to receive 170 rupees.
I waiting 1 hour at that stop so that he will come. When he came he did not given me 170 amount.
Bus numbers ka5/f0818
Please help..
[protected]

BMTC checking inspectors even though we had tickets they took fine from us because of conductor didn't issue the ticket properly, they are not showing common courtesy also on ladies, they stopped us on 5 stops ahead of our stops, that to at late night. They took money on phonepay:[protected]

Money laundering is going on please take necessary action on this. Please help public servants.

Regards,

Today me and my friend and friend were travelling in a empty bus... So we were sitting together and discussing about the project. But this conductor forced me to go to the ladies seat and i went. He started scolding my friend (Guy) and even slapped him leading to physical injury and damaging his glasses. Bus no. Ka-51-f-421.
Please suspend that cheap conductor for his bad deeds. And the glass charges should be provided to my friend at any cost!!!
I've provided the bus pic below

My mg car was hit by a bmtc bus driver from the left side around 11.30 today 12th march 2020 near chamrajpet road. He had been overtaking from left side since a long distance. Even after repeated alerts about telling him that a barricade is present on the right side of our car he rammed into the car. Plz find the photo attached of the driver and bus number

I do travel daily from baiyappanahalli to itpl, bus fare is rs.53. Bus conducter will never give change back unless and untill we ask... We will in so hurry to office that we ll forget to ask change back.. Seriously its very irritating.. Plz make cash less and go for smart card pay option.. Kindly have a look on this issue it's a sensior request.

Regards for typo error, if any.

I took the bus from bommasandra and wanted to travel till electronic city. I paid 10 rupees but I was given the ticket of hebbagodi to bomanahalli of 5 rupees. When asked about the difference he said it is closing time. And when I started insisting for 10 rupees ticket he started behaving rudely with me. And when I insisted for 5 rupees back he treated me like a dog. Shame on these government servants who is looting the money of common man and the Indian government. Request you to kindly take strict action against those abusive officials. Also please find the bus number. It is KA-57 F-3292. Last stop was electronic city. Request you to take strict actions against such corrupted government servants.

Dear bmtc i am a student traceling college back home i have the change over point of my buspass as kempegowda majestic... Ant the bus conductor of the bus. No ka-51-f2787. Of bus no 333c on 11th march 2020... At 5:30pm... Force me to getoff the bus with disrespectful behaviour... And with a lot of foul language... And she says that the pass is not allowed in this bus... And he says without any scanning of the card that i am not traveling in the right rout i here by request you to look forward to this complaint..

Individual ticket checking person asking me for ticket. I show him ticket as I traveled in Bus number KA -01 FA209 . He asking me something in Kannada language but I don't know Kannada . So I can't understand him.
I told him to ask either English or Hindi.
But he again and again ask in kanada .After that using aduse language in Hindi. After he told me to get out from bus. This all happened near marahathali bridge bus stand .
So I requested to department complaint cell officer to take appropriate action against individual so that Dmtc maintained highest achievement

It's a common practice bmtc bus for not issuing ticket in the bus. The bus number ka 57 2108 entoute to hebbal. Today 10 march 2020, i board this bus from iblur juction abt 11. Am and gave 10 rs to issue my ticket to ecospace. The conductor took the money and started taking ticket from other ppl. He didn't issue me ticket. When i asked about it twice he told its okay and stopped the bus near sky walk just before the dedicated bus stop. It a complete cheating to traveller taking the public transportation.