Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I'm using the monthly pass for the first time which i got yesterday and was not aware of the id card has to be made prior to get the monthly pass. Even while getting the pass i asked the officers about the id card, they dint give proper information about the id card info.. Today while i got into the bus near roopenagrahara, i showed the monthly pass to the conductor and then got to know about the id cards has to be done and without it we cannot use the monthly pass. One of the worst bmtc staffs we have here in bangalore. Aren't they supposed to give proper information before issuing the pass... Just because of this i had to take 2hrs permission for office to get the id card done..

It was a 401R bus who never halts at vijaynagar ttmc while going to RR NAGAR. Even when we stretch hands to stop the bus he never does and just goes leaving passengers behind.. Suspend those ###. Just now he just passed behind 60A bus and again did not stop at Vijayangar Busstop. Public always suffers as these clowns just want to get to depot asap. They are irresponsible drivers leaving lady public behind w/o picking them at respective halt stations. Take some actions for god sake.

Hi team,

I took a bus today dated: 29:02:2020 with my family from gurguntepalya which costed rs 75 since i was not carrying exact change i gave rs 500 to conductor plus rs 5 change nd he told to collect the left over change of rs 430 later but i forgot yo collect change. Please help me in getting back my change.

Depot num - 40
Bus num - ka5310261
Pick up point - gurguntepalya
Drop point - nagawara
Tkn num - 7491

Hi sir/madam,

Previous to this have been complaint &my complaint was taken serious action tq&now one o[censored]r inspector has misbehave with the bmtc driver in the bus &now driver has got a fine of 2k (For parking the bus in the mid road) that too after 2month of the incidence this is not fair&u have gaven the bus to pick&drop the passenger for public help if the driver parks the bus in the bustop also u guyz will put fine for that??? Driver has parked the bus in the bus stop during the incidence he was not parked in the mid road i[censored] wanna know plz check the surrounding camera evidence u will be knowing. I wrk nr devegowda petrol bunk&i travel daily since frm 3yrs in 210p&210n bus regularly but i have seen the only bus 210p bus no ka53f203 which comes on time to pick & reach the destination&the driver is very polite even have seen many passenger waits for that bus even if it is rush. But on 16th nov 2019 i went to alankar for shopping in the evening i got bus 210p bus in majestic may be around 7.25pm i step in it reach to market around 7.45pm the driver he park the bus in the bus stop suddenly the man inspector from sarathi jeep his name lakshmikanth he came near the bus&said to driver to go not to stop in the bustop so for that the driver said this is bus stop passenger has to get down and they are getting inside the bus so wait sir for 2 min let them come, so inreturn insptr came inside the bus he stood in foot board said to move but driver said this is the bustop dept has gaven bus to pick up the passenger and to stop in bus stand. For that inspector said i will issue the memo i[censored] not moving now means and you are talking too much if you not move the bus or else i will send you home evn he was scolding to driver. For that the driver said if anythning happens to passengers its come on my head if i move the bus suddenly. (Bcoz passenger was coming inside the bus at that time) the inspector he was holding a book he wrote something and asked the driver to sign even the driver was writting something on that same memo suddenly inspector stooled the memo from the driver hand&went off even driver he step down from the bus and went back of inspector in the road the driver askd for the memo inspctr said i will not give see what i will do further for you he said (En madtini ninge nodko). During this i was on call so could not make a video if else i would have made it now there is no mistake from the driver without investigation ur dept has putted a fine of 2k in that route the only bus which comes in time and had a good name in the dept/route also why u guyz have made like diz for good pple, if any of the mistake has made by driver means you ppl would have taken action on the same way the mistake is from the inspector side he has misbehaved in the bus even one man came and scolded to inspector not to talk lik that to driver&irritate the driver. Even the inspector is also a staff of bmtc same punishment/action has to be taken, plz do investigate and take back the complaint which inspector has filed on driver bcoz we are supporting the people who is right and driver he is not my relative or anything to support. Recently i came in the same bus driver was sad&silent i asked wat happen sir he said i got a fine of 2k madam i asked him why he said the thing even i said that day i was also in the bus sitting in the front i too absorved evrythng im the wittness, without investigate both how the fine has issued i asked. Let it be who ever investigate both sitting face to face 1st then you will be knowing the truth support the people who is honest for his work in the duty not for his designation. Let it be he is a manager/inspct etc.. Same rules will applicable for all. Ole avrge bele kodi inspector eno bardru adane complaint ag tagondre fine akidre but inspector tapp ide tane did anybody questioned on this why you people will not question bcoz he is in high post right but one thing mistake is mistake let it be who ever, investigate 1st sir and take back the fine sir bcoz they also works 2k is also a amount they work sincearly for taking that amount for whole day. Let us support for the honest people. Even the same mistake has done by driver means i would have complain.

Thanking you,

Regards,
Megha

Hi sir,
When i board bus (Ka57 f3001, 29 feb, 2020) from marthalli to kar market, the conductor issued ticket from kundanahalli to market.
I have faced the similar situation in bmtc buses several times.
Even sometimes few conductors will not give balance amounts, if we ask them they will tell us to wait and they will never give it. I have faced this situation when i travel from kadubeesanahalli to tinfactory.

Thanks,
Ayush

Most o[censored]s (Electronic city) resident take airport bus to travel to our work places. However there is no nearby bus station that issues monthly airport bus passes. We have to travel till majestic or shanti nagar or to airport sometimes. Request you to kindly look into the matter of issuing airport bus passes to electronic city residents availing bmtc services regularly. Most airport buses taxi at e. City infosys gate 6. It would be of great help if a issuing service center is established there or if bus conductor can issue a pass to us. Thanks

Bmtc conductors take money for ticket but they are not providing the ticket. Daily i travel in bmtc bus atleast weekly thrice i experience this issue. Especially in non ac services. I asked twice for ticket but still the conductor didn’t respond. If we are unlucky, we will get caught by the checking team for conductor’s irresponsibility. It would be helpful if they are given strict advice to give ticket to passengers to avoid these kind of problems.

Sir/ madam i am student who travels from sapthagiri engineering college to system stop peenya. I have my bus pass but on my i'd card my residential address is not given as we stay in pg.. Our college doesn't provide address on i'd card.. We showed him our bus pass and i'd and he started to shout u should have ur pg proof. U need to carry ur document etc...
It had to be mentioned on our bus pass but it isn't.. We are scolded daily even if it is not out mistake... Bus no ka 01 fa-1275

Hi sir/madam,

This is an incident that i want to bring to your attention.
the conductor was simply collecting money (Whole money worth the ticket) and was not giving tickets to the school kids who were getting down at kr puram railway station.
not all conductors do it, and i don't want to demean other good conductors.
please refer to the bus number and date and give an appropriate warning.

Date: 24/02/2020
Bus number ka-57 f-3035

Regards,
Bangalorean.

Subject : bmtc conductor misbehaved:

Hello,
I'm abhay kumar working as a software engineer in an it company working from whitefield region.

I travelled using bus number ka 01 fa 1703 from stop near prestige shantiniketan signal. I boarded the bus
At around 8:55am on friday 28th feb for vydehi drop as it was last drop as per bus conductor.
First of all i sat on seat which was empty (Infact the entire bus was empty), hardly 3 passengers who also got down at vydehi only. The conductor suddenly shouted saying go n sit on the other seat and he sat on the seat i was sitting earlier.
I got up from there and sat on other seat.
After that we were approaching vydehi signal the conductor started pushing in the moving vehicle saying get down. I said let the stop come. He was so rude and showing rowdy nature. He was pushing me out. I challenged saying why you are behaving like this and are you giving us free ride, we have paid for the ticket charges. He still was misbehaving and yelling.

I told them that i would complain to which the conductor was ignorant and said you do whatever n call whomever and started laughing.

I want some strict action to be taken against such misbehaved conductor so that they at least learn to behave. Today they have done with me tomorrow they will do with your family too. As a public also can take things in hand and would fight with such conductors, but is that what expected.

I sincerely request to provide some safety and bmtc journey a good experience. Such misbehaved conductors are spoiling the name of bmtc.

Thanking you,
Abhay kumar

I boarded the bus with number KA 57 F 3469 from Ecospace. I had to go to Whitefield and since direct bus is not common from there I would usually get down at Marathahali. But since I saw it is a Kadugodi bus i asked the conductor if it goes through Whitefield. He didn't reply yes or no he just gave the ticket to Kadugodi bus station which costs 22 Rs. I wondered why he gave ticket to kadugodi and asked him again but he didn't reply again and behaved awkardly that is just smiling. Since the bus was not crowded or anything I'm sure he must have heard what i asked. When it reached Marathahali bridge at about 3pm people in the bus stop asked the driver if the bus goes to Whitefield and he said no. That's when I came to know it doesn't go throught Whitefield. I asked the conductor 10 Rs back to get down at Marathahali since from ecospace to Marathahali the ticket fare is 10 Rs and the 12 Rs he took from me is just unfair. But he wouldn't give no matter how many times I asked.Another girl also came saying the same happened to her but he paid no heed to both o[censored]s. I got down at Marathahali and checked if there were any buses available to Whitefield. Since there were none and that I was not feeling well I decided to go on in the same bus itself. But when I got down i had thrown the ticket out. When I came back in he noticed i was not having ticket and asked me to show the ticket. I told him i threw it out. Then he said then you can't travel. By that time the bus took off from Marathahali and I asked him then he had to give me 10rs when i asked. He handed me the 10rs but i didn't take it saying I asked at Marathahali and at that time he didn't give. After some time he asked again and I gave the same reply. Then he said I'll take the bus to police station and I agreed to that. By the way he behaved I felt he is doing this not just because he is not aware of the route but also to cheat others of their money and he is not afraid of the consequences. If he doesn't get the punishment he deserves he will go on doing this and people will start hating public transports because of people like him. Apart from the money I lost I had to travel double the actual distance. I hope necessay action will be taken.

Hi,
I boarded the bus with number KA 57 F 3469 from Ecospace at about 2:30pm. I had to go to Whitefield and since direct bus is not common from there I would usually get down at Marathahali. But since I saw it is a Kadugodi bus i asked the conductor if it goes through Whitefield. He didn't reply yes or no he just gave the ticket to Kadugodi bus station which costs 22 Rs. I wondered why he gave ticket to kadugodi and asked him again but he didn't reply again and behaved awkardly that is just smiling. Since the bus was not crowded or anything I'm sure he must have heard what i asked and a guy next to him repeated the word Whitefield . When it reached Marathahali bridge at about 3pm people in the bus stop asked the driver if the bus goes to Whitefield and he said no. That's when I came to know it doesn't go throught Whitefield. I asked the conductor 10 Rs back to get down at Marathahali since from ecospace to Marathahali the ticket fare is 10 Rs and the 12 Rs he took from me is just unfair. But he wouldn't give no matter how many times I asked.Another girl also came saying the same happened to her but he paid no heed to both o[censored]s. I got down at Marathahali and checked if there were any buses available to Whitefield. Since there were none and that I was not feeling well I decided to go on in the same bus itself. But when I got down i had thrown the ticket out. When I came back in he noticed i was not having ticket and asked me to show the ticket. I told him i threw it out. Then he said then you can't travel. By that time the bus took off from Marathahali and I asked him then he should have given me 10rs when i asked. He handed me the 10rs but i didn't take it saying I asked at Marathahali and at that time he didn't give. After some time he asked again and I gave the same reply. Then he said I'll take the bus to police station and I agreed to that. By the way he behaved I felt he is doing this not just because he is not aware of the route but also to cheat others of their money and he is not afraid of the consequences. If he doesn't get the punishment he deserves he will go on doing this and people will start hating public transports because of people like him. Apart from the money I lost I had to travel double the actual distance after taking a sick leave from my office. I hope necessay action will be taken.

Incident date: 27-feb-2020, bus number: 1868 route: itpl time: 11:30 am
Lady conductor name: rajani or ranjitha not sure on that i can get the woman photo as i travel every day in a same route.

I travel from banshankari to kadubesanahalli and the fair is 63rs. I gave a conductor 100+10+3rs, as i do not have 50rs.
Also, i was the 1st passenger to take the ticket and a lady has a change in her hand as well. Even after that she told me to give 63 exact amount else get down from the bus. I got down and board another bus.
This is not the 1st time i am seeing that lady doing the same.in a month i get into the same bus many times. Whenever i travel in that bus the misbehavior with the public is common
She speaks very worse like 'do u forget to have your meals every day, like wise carry change'.
Also, spoke to the person who will note the bus number in banshankari bus stand and to a person bhim kumar (Can give number if required).
However, nobody is ready to take the complaint and re-directing to one another. Hope this will be taken care.

As a public i do understand to carry a change, however after giving change also if this is the behavior. Good to stop the public service by the govt. Else, introduce applications which can be scanned and the amt will be deducted. It would really help people travelling daily. Monthly pass does not worth for few people

Everyday in the afternoon the bmtc bus conductor issues me a ticket for doddanekundi and almost everyday these bus drivers take the doddanekundi flyover and instead of dropping the passengers in doddanekundi stop they drop them off at rainbow hospital stop. This is highly frustrating because in this hot summers i will take to walk almost 1 stop. This is highly unacceptable and irresponsible of the bmtc drivers and conductors.

I am a daily commuter in the bus 369 g, that plies from chikkakamanahalli to majestic.
On the 26th of february, as the bus approached richmond road it slowed down. So i decided to to deboard the bus at the stop once it comes to a halt. But to my surprise the driver just drove away.
When i inquired to the conductor about this he replied in a rude and rather harsh manner.
I am a well educated lady and could have understood it even if i was told politely. I understand his workload and stress but in my opinion he should have shown some courtesy.

On 25 feb 2020 i issued daily pass from bus conductor at karthiknagar.
Since i travel daily from karthiknagar to indiranagar, issue pass daily.

I don't have any knowledge of daily pass rules and regulations because of which bus conductor issue me a wrong pass.

I don't have any idea of identifying in valid invalid pass so i kept it.

On evening return time, 2 police fine me for wrong pass, despite of i unware of this.

Since i travel daily i show them other 6-7 days pass as evidence but they didn't listen and force for fine pay.

I am not convince with such rules where other guys cheats but i have to pay for fine.

Where is fair in it?

Did bmtc put any effort for public awareness about daily pass rule?

How can a common person know about this?

And how police find me guilty?

I even doesn't know kannada.

Dear sir/madam,

I am regular bmtc bus passenger from vidyaranyapura last bus stop to cunningham road

Off late it is observed in the evening 2 buses i remember only one registration no 2687 and another 276a both start from shivajinagar at 5.10 and people have no buses to this area till 6

Request you to kindly allocate some time difference between both the buses so that we can take one bus atleast at 5.30
It is observed that bus reaches last bus stop before 6.15 and they halt till the timings and then move to depo to adjust timings
Request help for people whose office closes at 5.30 to board one of these buses. We are few women who miss this bus most of the days due to no proper timings.

Working in cunningham road

Regards,
Thanks you

I was travelling from hsr layout to silk board in the 500 d bus on feb 25, 2020. Time: 9:45 am bus # ka57f0706. The fare was rs 10. When i gave rs 10 coin, the conductor did not accept the coin citing reasons that it will not be accepted by any other passenger. He started shouting and behaved rudely.

Rbi has repeatedly confirmed that rs 10 is a legal tender. I request the authorities at bmtc to take action against the conductor and make him aware of the legality of the currency.

I am travelling from agara to sarjapura everyday, during peak hours from 6am to 9am and 5pm to 8pm busses are too less. For more than half an hour will not get a single bus. During afternoon will get busses. But during peak hours will be relying on private busses. Please can you reschedule the busses for peak hours at least for 15mins or 20mins one bus. Thank you.

I am traveling from electronic city to silk board, in bus no 356cw timing 8pm to 8:15 pm (24 th feb 2020). And while the passangers got up into bus near infosys, conductor had some argument with one of a male passanger and he started beating very badly to the passanger, while standing among ladies. He doesn't even care of ladies. And he thrown away the pasaager out of bus. And the conductor was very rude with his behaviour.
We are corporate people and we are female employees, we travel in bmtc thinking like it is safety. How far it is worth enough to serve??
The conductor should be punished.