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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Updated: Nov 3, 2025

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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 49

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Address: 560034

I travelled from kr puram to silk board in bus no. Ka57f2937. I paid 30 and the conductor lady asked for 3 rs change (Ticket fare was 23rs). I gave her 3rs change and then she started claiming that she gave me the ticket without me giving her the money and demanded 20 again on asking for 10rs balance. She was demanding twice the ticket fare and did not return the balance amount also.

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G

Geetha Enuguru

Feb 24, 2020

I travelled from Manyata Tech park to Marathahalli kalamandir gave rs500 forgot to collect change.

Bus route number 500D

I have to get rs430 back. Could you please help me in getting back the change.

KA57F1915
Travelled at 8.30 Am on Feb 22nd 2020

conductor not giving change and demanding extra - Comment #3652041 - Image #0

conductor not giving change and demanding extra - Comment #3652041 - Image #1

K

khushwant maan

Feb 25, 2020

Bus Number: SBS-1K KA57 F 3250
Time : 12.00 PM
Route : Trinity Circle to Domlur

Bus conductor did not gave ticket after he collected full fare from us and also he did not stop the bus at Domlur bus stop after that he told us to get down from running bus. If at that time something gone wrong then who will be responsible for this?

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Address: Sbc railway station, Bangalore, Karnataka

Bus no ka01f8792. It's sbc railway station bangalore. Conductor told me at 11:50 pm they will start journey in 10 mins and then we take ticket from them instead book any cab. Now still we are in station. They are waiting for no reason. My wife had high fever but they didn't understand. What kind of service this is. Please take a action. It's not good

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Feb 24, 2020

Updated by Indar Singh Kharkwal It's 12:40 AM

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L

Lalli G

Feb 24, 2020

Hi team, today I have travelled from ITPL to kaadubisanahalli in bmts but I forgot to take change from conductor. Please give that money to some ppl who is in need. 50 rupees matters for me and it will be helpful for one poor person atleast they can have breakfast. Thanks

not trustworthy - Comment #3652227 - Image #0

not trustworthy - Comment #3652227 - Image #1

R

Ramesh 4

Feb 25, 2020

Mostly btmc Volvo bus conductors won’t give the change back.. if the change is less than 4rs..

This is become a norm.. conductors illegally make 2000 to 3000rs per day..

Btmc should consider keeping the ticket price as multiple of 5rs..

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Address: No 22 5th main gadi muddanna road Shriram nagar kamakshipalya, 560079

Here below mentioned conductor not given a change.. When i asked they could not respond me and when i am contacting depot no 35 only conductor name and badge number information collected i spend extra money for traveling from home to depot.. When i called customer care they only take my compliant and says their internet's server not working they will followup still i could not find any solution...
1) conductor name: abhilasha
Badge no: cr12309
Date of issue ticket: 20/10/2019
Depot no : 35
Ticket no :ll90 199426
Balance of amout given for me : 83 rupees
2) conductor name : nagaraju s
Badge no: d/c 254
Date of issue ticket : 06/01/2020
Depot : 35
Ticket (Bus pas daily) no:moi 5678538
Balance of amout given for me : 30 rupees

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K

Krishna Priya Chakraborty

Feb 25, 2020

BMTC buses are hell.. Bus conductor are demon like Mahisasoor.. All karnataka inhuman man belong to demon blood... Police administration is worst... U r actually not at all safe here in Bangalore..

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Address: Deccan Heights, S 2, Bangarappanagar Main Road, Bangalore-98, 560098

Today, i got up in bus bearing regn. No. Ka 57 f 0341 from city market to richmond circle bus stop. I asked the ticket for sr. Citizen. On producing the identity issued by you, the conductor refused and asked for aadhaar card. My question is this, "identity was issued on verifying the aadhaar card". Then why your people (Conductor) does not comply with the said identity? This is the third time, i have faced this. My suggestion is "why don't you issued the circular to your department (All conductors) to comply with the said identity?" further, if it so then why should we pay rs.100/- for such identity, which is invalid as per your conductors?

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S

Shanthesh

Feb 24, 2020

Ka57 F0260 did accident in kadubeesanahalli bridge without indication turn the bus separate line to right side line hit the car car door full damage find the photo below attachement

non compliance of identity issued by bmtc - Comment #3652203 - Image #0

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Address: 560062

Website: BMTC.COM

The bus route no. 215x from kr market to thippasandra is not running properly and trips are not following any schedules. The bus will not come to its last stop thippasandra all the times. The drivers will stop the the bus according to their wish like hotels, theatre or one stop before thippasandra. There is no control over the trips. Due to its irregular timings and not stopping the bus at last stop thippasandra for atleast 5-10 minutes, people are hesitating to use bus service.
Kindly take the proper action.

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Mar 16, 2020

Updated by Shettar hmh Till date no proper action taken. The residents of thippasandra are still don't have awareness about the timings of the vehicle 215x. Without knowing the proper timings, how the people can wait for bus and use the bus services?

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Address: Lalbagh west gate, Bangalore, Karnataka, 560076

After blocking the road of lalbagh west gate to south end circle, bus diverted to another parellal road, but drivers doesn't know where to stop the bus... Since bus stop is not fixed here,.. Some times bus stops before p/99 of metro and sometimes after lalbagh grand. People use to run here and there due to this confusion. It's a very dangerous place behalf of trrafic n all. So please look into it. And decide a fix bus stop here.

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Hi,

As per schedule, there is supposed to be a service of kiab-14 from dlf homes to airport at 2:35 am. I waited at the pickup point from 2:15 am to 3:00 am on 21st feb 2020 but no bus was arrived. Called airport transport line to check and they confirmed 2:35 am schedule but could not help why bus is not running. This is big inconvenience in the morning hours and risk of loosing the flight as have to make alternative arrangements at last moment. Please investigate and advise the root cause and resolution steps taken.

Thanks,
Amit
[protected]

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Address: Safco SANCHER shelter, Ashwath nagar, Thanisandra, Bangalore, Karnataka, 560077

This bus i took from hennur cross to nagawara. 500 d. The conductor kept the entire money and didn't give me change and misbehaved vary badly with me. I[censored] have cctv there @ nagwara signal u can check.. He gave direct threat to pish me out of bus. I went to the traffic police to help me. They didn't. They told it is a matter of bmtc go to hellur cross depot and complain... So disappointed with the administration here in bangalore.. I am a lady traveller.. Bus no ka57a3314.. I know u will not do anything but being a citizen of this country it is my duty to inform u.. Here in bangalore the administration is not at all supportive.

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Address: 500CA, 560037

I travel daily between kundalahalli gate and bellandur in 500-ca, and the fare is rd. 29/-.
The country conductors never return the re. 1/- change and i end up paying rs. 30 (Extra re. 1 every day = extra rs. 26 every month).
On the other hand, if we don't tender exact fare or don't have change of small denominations (Re.1/rs.2/rs.5), the same conductors shout at us in the bus like anything! If they themselves won't return our change, how will i pay them? Atms don't give re. 1/2/5).
Please ask them to return each 1 oe 2 rupees instead of personal gaining, or don't ask from us for the change.

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Address: Anand nagar marathahalli, 560037

Incident took place near marthalli the person on the bus is driving rashly and took the u turn without any indication. The bike behind the bus lost control and fell down due to the sudden turn by bus. Almost 12 people going on the route stopped the bus and questioned him and he answered so arrogantly. The bus number is KA-01-FA-1611. Happened on[protected]. I’m attaching the bus driver picture and bus below. Please take some action so that the people on the road won’t get hurt due to rash driving.

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Address: Hesaraghatta, 560089

Route: kempegowda bus station to hesaraghatta,
Bus route no: 253j
Bus number:ka-57 f-4199
Date:[protected]
Hi im a carrying women of about 7 months, the above mentioned driver was driving the bmtc bus very careless and rash. He never slow down near humps. And more over he started chasing one of the private bus and was in a race with that private bus. He was not in a position to listen to passengers in the bus. Please take action against that driver.

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Sir
I m traveling through bmtc yelahanka newtown 5th phase to shivajinagar bus stand daily basis by g9 bus today morning at 8:30am from 5th phase bus stand there is an one lady conductor, she talked like a hell she don't know how to behave. Bus no. Ka-57f 3126 she will not ask for ticket in first stop i m asking for ticket but she ignores, after 2-3 stop i will ask again for ticket then she behaves like rowdy kindly take legal action against the conductors.

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Address: Kempagowda international airport, Bangalore, Karnataka

I boarded an bus 11.50 kia 9 from airport. Since bus was full and back side was full with bags and no space to stand, we were standing in alie i. E in front side of bus next to first row of seats. Conductor rudely told to come and stand in back side to which we politily refuse saying there is no place. Conductor continue his work and driver jumped in between conversation and said what you think of yourself you outsider don't try an seat our head. Get out of my bus and take another bus. He started speaking in kannada. Since i am too tulu i understand kannada very well, driver was abusive and conductor too join in started yelling. Thia behaviour is not acceptable by public servants.

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Address: Bangalore, Karnataka

The bus conductor of 382c, bus number ka 57 f 1360, constantly kept using foul language on college students for commuting from that bus which started from halasuru to hoskote at around 12:45pm. He also blamed that the students were not allowing the passengers to get into the bus which was not true. He did not treat the students in a respectwell manner. Are students not passengers who wish to commute in buses?

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Address: Bangalore, Karnataka

Already i given complaint about not giving stop in trinity metro station. But today again not given stop around 9 pm in trinity metro station & bmtc bus route is g2 & bus number is ka-01 fa-2220. So when this issue will resolve? But conductor is telling like there is no stop in trinity metro station. Is this true? Try to inform about this to the particular depo & solve this problem soon.

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Address: Sarjapur , Bangalore, 562125

Dear sir,

I have boarded the kia 8 bus from airport and have been charged twice the amount of ticket as would be charged for my trip since the conductor billed for two tickets and did not let the bus move until i paid for other ticket that has been billed wrongly. Could you please help refund the amount of funds charged wrongly to my account?

Regards,
Tanvi

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Address: Summanahalli, Bangalore, Karnataka

Hello, there are no buses fom summanahalli to nagavara. There is only few like only one bus for one hour. We saw continuos 4 buses of hebbal 502e, 501c which goes to hebbal all are not filled not even half also. Please look into this issue as this is affecting people in large numbers who are dependent on public transport.. There are many people who gets down in manyatha tech park, if you provide nagavara or manyatha tech park buses it would be really helpful. Please resolve this asap

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Feb 17, 2020

Updated by Chandana B Jain Mainly we need busses between 10 to 12

Feb 24, 2020

Updated by Chandana B Jain May I know when this will be resolved ? Everyday facing the problem

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Address: ITPL BackGate, Bangalore, Karnataka, 560048

Today at 8:15 i had boarded a 305s series bus (Ka01 fa490) from mvjce college.
The bus was crowded and i was on a call for a few minutes which you can confirm from the video cameras.
At 8:20, the bus reached hopefarm and i got a seat and was asking the conductor for the tickets.
Hopefarm being a check point, a ticket checker, nandish kumar k. S, got into the bus and i had to pay him 190 for no reason whatsoever.
Just 5 minutes had passed and i was going to richmond circle. The ticket checker did not listen to anything and instead threatened taking me to a police station.
I hope you would look into this matter and provide a valid solution.

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Hi team,

Boarded vayu vajra kias 6 route bus from airport @ 3:00 am on 15th feb 2020 (Today) and gave 500 + 6 (Coins) rupees for a ticket of rs. 256 to domlur bridge. Since the conductor dint had exact change initially, he gave 200 and asked to collect 50 later (Wrote behind the ticket) but since it was night and i got down at once since the stop came, could not collect the change. Even conductor forgot to give same. Kindly tell how to collect back 50 rs. Change.

Bus number: ka 571 1173 (Kias 6 route)

Uploaded the ticket for reference.

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Address: BMTC, Bangalore, Karnataka

I'd took journey from kempegowda international airport to yeshwanthpura ttmc by bmtc kia10 on 15/02. Driver mr. Patil ka57f899 didn't stopped at yeswanthpura ttmc though it's mentioned stop for route even though i'd requested him as i was with my family. Instead he has forcefully dropped at flyover. He was was arrogantly behaving as if i was doing a crime.

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R

Roopavinod

Feb 17, 2020

Hereby bringing to your notice route buses248 n k-2 are not stopping at attiguppe metro stop (bunt’s sangha ) coming from kr market going towards Magadh road . Kindly give instructions to make a stop at the assigned stop. Senior citizens getting down at metro are finding it difficult to walk up to ttmc bus stop to catch connecting buses

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