Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Dear bc bmtc
Your service towards bannerughata national park is as poor as cow dunk
Today evening at 7:10at bannerughata circle a bus with the board of bannerughata national park 365 return from bannerughata circle that bus did not entered towards park bus no;
(Ka-57-f-977) y mc bc we were waiting from last 30 minutes its not matter of one day it's matter of every day they do tha same thing who is the bladdy sulemaga chief of bmtc

This is a humble request from students of presidency university there is no proper bus facility to presidency university in morning and evening students have to wait for more than an hour for busses to reach college or home the bus no 285ra doesn't stop near college at 4:10 even seeing students running behind the bus. Even there is only one proper bus 285x which comes at 7:55 that too fully filked. When it reaches yelahanka nes. How can 500 people travel in one bus? Kindly provide few busses in presidency university route and oblige

Bus no ka 01 f 4373 route taverekere to majestic.
The conductor of this bus does not issue tickets for short distance even though the full amount is given need to ask him several times. He is assured that there is no checking in the route. Photo of the conductor uploded

Kindly take strict action. Ticket checking should be done from taverekere to chirst college as many people travel in this route. It will be a lesson for the conductor and people if they get caught.

Kindly let me know the action has been taken.

Hi respected sir/madam,

I am gokul reddy from bellary, karnataka. Daily i travel from marathalli (Kalamandir) to doddanekundi bus stop (Which is now under the flyover). Since the introduction of bus priority lane it's been common that busses take that lane and go on the flyover leaving us (Passengers who have to get down at doddanekundi bus stop) at rainbow hospital stop. We have to walk almost 1km to reach our office (Bagmane constellation business park).
Nowadays, some busses take the priority lane and some come to doddanekundi bus stop (Under the flyover).

Date of incident: 14th february 2020
Bus number: ka -57 f-2432

About this incident, actually when asked about going over the flyover conductor has replied politely saying he has been asked to follow lane priority by higher authority and also told me to talk to the officials. Also, busses take the flyover only for the reason of traffic under the flyover.

This is very problematic for the passengers. Please do the needful.

Thanks and regards,
Gokul reddy

The bus arrival timings in G4 bus is very much delayed. I am travelling through G4 bus since 3 months. I go to office from home through G4 and return to home from office through G4.
Initially, it was good. The average interval between buses is 20 min which is also delay. There is no fixed timing for any of the buses. Even though I adjusted. But now it is getting very worse. In have to wait nearly an hour daily in that bus stand breathing polluted air to get a G4 bus. Sometimes more than an hour. All other buses are coming in time and particularly G3 bus comes once in 10 min. I heard, there are 18 G4 buses. Then, why is happening like this? Poor management or Something else ? Not only me, many of the BMTC passengers( customers) are very disappointed, dissatisfied, frustrated over this. Though, I( many) have a bike, I chose bus as my office and home are near to bus stand and to avoid driving in that traffic. But now, I am thinking of changing to bike. As I am typing, 6 G3 have passed, but no G4. So, appreciations to G3 management and complaint on G4 management.
So, please take action to solve this issue. Other wise, you will be losing many customers, also increasing bike riders and traffic. Please stick with the timetable you have displayed in your website which shows bus once 15 min. And finally, I( many) am standing here( in bus stand) from 7 pm to 8.15 pm and still no G4 buses are there. Hope it will come soon. And even if it comes after an hour, just imagine the crowd in it. Kindly take some measures.
Thank you.

Hello bmtc team

My name is dayanand k

Your printed daily pass in not visible letters ofter 8 hours.

I take printed daily pass. One day morning 7:00 o clock.

Night 9:00 o clock i am going, one bmtc bus. From office to home.

The conductor ask give pass
I show the pass. Printed is not visible perfectly.

Ofter big fight, i get down the bus.

Please take serious action for 'spot printed pass 24 hours visible' tipe.

Thank you bmtc team

I have travelled in bmtc 500d which goes to silkboard and the driver refused to write the amount which needs to be given a change of 77 rupees instead forced to take a torn 50 rupees. When refused was asked to get down the bus with the money thrown at me.
I need a necessary action to be taken against that conductor.
Travel on 13th february, 2020
Time around 11am
Ticket taken from tinfactory made to get down at b. Narayanapura.
I need a update in [protected]

Thought many people were waiting in the bus stop, the driver of bmtc never bothered to stop the bus for the people to board. He was driving rash and none could stop him.

Public held him at ramamurthy nagar signal.
When asked him the reason for not stopping, he started abusing people.

Bus route: shivajinagar to kr puram
Incident at bus stop: rs palya
Bus number: ka 01 fa 0820

Kindly take action as public suffer to transport with such kind of facilities.

I wanted to bring into your notice that, i travel very frequently from shantinagar busstand and also using the platform attached toilets for urination which was free till last month, but today i have noticed that the two toilets one at the 1st platform and other at the last platform is charging for urination and without paying they are not allowing inside and i also have to pay for the same and for my surprise it's mentioned very clearly outside each of the toilet there is no charge for urinals, i have immediately called the bmtc helpline no mentioned there and explained what happend and also reconfirmed any such charges are implemented, then they also told the same thing that there is no such charges for urination. But the people who were not belong to karnataka and looking like roudies sitting outside the toilet and forcefully collecting money for urination also and behaving in a inappropriate way. Kindly take strict action against the same.

Hello, there are no buses from rajajinagar entrance from 9:45 pm onwards to nandini layout namely 80 (A, b, g, 252f, 252 h and 251e.. The only buses available are 88. We saw continuos 4 buses of 88 from 9:45 pm.. All are not filled. Please look into this issue as this is affecting people in large numbers who are dependent on public transport.. There are minimum of 6-8 people everyday who are looking for buses after 9:30 pm.. Please resolve this asap

Met with an hit and run from vayu vajra

Vehicle no : ka-57-f-132
Route no : kia-9
Spot : hebbal flyover
Time : around 9:20 am

The bus hit my car on flyover around 9:20 am while going towards mekhri circle.
The driver was rude after i chased the bus and tried to talk to him.
I was hit on the left side front wheel by the bus when i had stopped and was waiting for the traffic on my lane to move.

Regards,
Mahesh r

Dear sir,

Kindly inform the bmtc bus drivers to stop the vehicle till the passengers deboard the bus.
On[protected] the driver of ka57f1334 didn't stop the bus in shirke (Near kengeri upanagar, bangalore) bus stop but was asking the passenger to deboard the bus.. It's not safe for the passengers and not fair for the driver to act so..

Kindly instruct the driver not to behave and act in such a way to retain the safety of the passengers.
Thanks and regards..

Hi sir/madam,

I'm writing to complaint against a particular driver (Ka 01 f 4526, 12th feb), who delays the trip by stopping unnecessarily at each stop for more than 5 mins. I have travelled with that driver more than 3 or 4 times, and this is the case everytime. If he wants to fill his bus, he should go to hebbal bus stop and fill people and start. But, he starts his trip from depot, and stops at each stop. It is really torturous when we reach late not because of traffic, but because of driver's lazyness).

While i travelled in above mentioned bus number "ka01 fa-1926" in route 500d from hebbala to tin factory on 12 feb 2020, i purchased a ticket but conductor did not have change to return and i was fine to get it while i get off. But the lady conductor started using abusive kannada words and kept on talking while i was trying to tell her it is fine to return change at end of my trip.

Her behaviour was same with my co-travellers.
Please take action on letting her know how to behave with commuters, especially being a volvo bus staff.

Hope your team will take necessary actions. Thanks.

This afternoon, boarded bus number ka57 f 1758 around 2:45 pm and took a ticket to doddanekkundi bust stop (Which is under the doddanekkundi flyover). After coming to the point, the conductor informed that the bus will ply over and not under the flyover. First of all, he did not inform when taking the ticket. Second, i showed him the message from my previous complaint that bmtc is asking buses to ply under the flyover, and yet no result. I also showed the driver and conductor all the other buses going under the flyover and they still insisted that they will go over the flyover. There are several residential layouts under the flyover and if the buses do not ply there, it becomes very difficult for so many people to walk and more importantly cross the road at the edges of the flyover. It is very dangerous. Do kindly warn the staff to not repeat.

Route: shivaji nagar - nelamangala

Sir, seats reserved for women were occupied by men even though people asked to leave seat he refused by arguing. Conductor was aware of this issue but was behaving very carelessly.

This has become a major problem. People will listen only to the conductors who talk strictly, people leave seat only if conductors tell them strictly but conductor of bus ka 01 fa 1723 (258n) was not at all listening to the woman who was asking him to tell that person to leave seat reserved for ladies.

Vehicle no KA01F4512 depot 33. Date Feb 11 2020 timing 3.30pm The driver was driving recklessly and rashly and almost hit a two wheeler at banashankari flyover. While asked by the bypassers the driver and conductor both misbehaved with the public and spoke rudel. Please take necessary action and a picture is attached for your reference. Thanks in advance

Daily i am traveling in g2 bmtc bus & travel route is from sarjapur to mg road. Both conductor and driver are not at all giving stop in trinity metro station if we request also. But still i didn’t understand like why they are not giving stop at metro station? Daily we have to walk around more than 500 meters to get into metro station. This has become big problem for us. If they give stop it’s just a matter of second & there won’t be any problem of traffic jam as well. Consider this as a big problem so try to resolve this asap. If they still not giving stop after giving compliant also then sure i will take this problem to higher authorities or i will sure give complaint.

Route: bayapanahalli - bagmane constellation technology park - marathahalli

Most of the buses (Especially mf-1a) donot take the under bridge route even though there is no traffic jam. The conductors and drivers are giving false reason like traffic and half n hour delayes to avoid the under bridge route.

This is causing inconvience to the employees of bagmane constellation technology park as they have to walk all the way from emc.

Many a times the conductors and bus drivers have spoken rudely on the request to go below the bridge.

Please let series of buses (Prefereably mf -1a) below the bridge so that we need not go through the inconvience everyday.

Most of the conductors are reluctant to give the change. They go and sit in areas where they are inaccessible and makes it difficult for the passenger to get the change. This is really unfair especially when its some 2 or 3 rupees. I have been traveling in bmtc buses since 2 years and majority of the conductors are this way

The first aid boxes are broken in many buses. It is of vital importance that there are some strict standard rules for this.