Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I asked for tickets from marathahalli to tin factory but i got ticket upto nagawara junction, when i told him about this he started scolding me in kannada and passed wrong comments related to north indian. I request you to kindly hire those people who are well behaved and i guess you can find easily such people in karnataka.
I am going to file police complaint against him also.
Tkt no. 183
Time - 07/02/3020- 20:14:51
Bus no. Ka57f2214 - 500d/21

We are paying for the stop which is for total mall (Soul space arena, doddenkundi), but driver & conductor force us to get down before the flyover that is near rainbow hospital or after the flyover emc2 campus.
I have always been going in 500 d volvo but now with this pressure of getting down which is not actually my stop is worrying. Why are passengers troubled like this?
Another issue is conductors don't return change, they are rude if you ask them for change. Some even write on the ticket that we can ask later which never actually works.

Bus no. Ka-57 f-106 shivajinagar to hebbal morning route around 7.40am. Every day am seeing the driver of this bus full time while driving used to talk with one lady in blue dress on front seat in a very loud way.. Full distracted from driving.. Sometimes very rash driving he does.. One day just because of this behaviour one incident happened on road while going to hebbal from shivajinagar. Bus wheel got effected, driving is a very responsible job, this is not good for safety purpose.. I have one humble request to you please take action against him and that lady who goes regularly in this bus in blue dress..
Thank you

My name is pradeep singh. I took a bus from kia-14 airport to vega city mall, on 5th feb 2020 at around 4:35pm thru bmtc bus going via shanthi nagar. After paying for the ticket, it looks like i have forgotten my wallet in the bus itself.
The wallet is black hidesign make.
The following are the contents of the wallet.
1. Indusind credit card
2. Idfc debit card
2. Sbi credit card
3. Axis debit card
4. Aadar card
5. Karnataka rs
6. Cash of rs 800

Please call me at
[protected]

The conductor from the bus 502c (Ka57f3311) asking passengers to get down before the marathali bridge stating won't go further though the bus ticket clearly says from 16th main btm to kalamandir and this doesn't stops here it, i have to go to mahadevpura to my office and i again boarded the bus 500d (Ka5712171) and while asking for ticket the conductor said that the fare is more than usual as this is not marathali that your boarding and also he gave me a ticket which says from kadabisanahalli to doddanekundi and kadubusanahalli is far away from marathalli. This is just unjust behaviour from the state goverment employees and lack of supervision has led it because the conductor have became so mean and rude towards passengers that it seems they aren't doing their job rather they have been forced to do this.. Seriously i know nothing gonna change norbany action to be taken but as a passenger and more a citizen complaining is my right and will do my part.

Bmtc conductor ka57-3406, madiwala bus stop, 4. Jan.2020 misbehaved and asked extra money for ticket.

Yesterday night i was going to my home. Conductor of ka57-3406 bus asked rs.5/- extra for madiwala to gb palya. When i denied extra money, he shouted and asked to get out from moving bus.

Later i took another bus for same route, and conductor charged only correct fee of rs.10/-

My compliant is only on conductor of ka57-3406 bus. Driver of this bus was nice but conductor very bad illegal behavior.

Later i took another bus, that ticket is also attached.

Hi bmtc,
Date of incident:[protected]
Issue : i got bus at sarjapur signal, next stop of iblur signal to go mahadevpura flyover.in genral the charge is 19inr. But the conductor charged 20inr, mentioning that i boarded at agara junction. When i asked why he entered agara junction, he didnt even respond.
Bus was not full, he has enough time to issue the ticket.

Please take necessary action.
Desirable solution : expecting conductor not to repeat this again.

I boarded a volvo bus (Ka 57f 330 - vydehi hospital) at 5:30 pm from marathahalli stop to spice garden on 4th february 2020. The ticket fare is 20 rupees. Since i didn't have change i gave him 100. He shouted at me, took 100 rupees and issued ticket. I would like to bring to your notice the following points against this conductor.
1. He refused to write balance amount (80 rupees) behind the ticket
2. When i asked for balance one stop before my destination stop, he refused to give
3. When it was time for me to get down, he made me go behind him and ask for change. Again he shouted and gave me balance.
I want to know what action will be taken against him? He should be given a strict warning to behave decently to passengers and avoid such instances in future.
I can give few solutions also for this kind of problems.
1. Ask the conductors to carry previous day's change with them for the duty next day.
2. Make the ticket system cashless through paytm or any apps. Then problem of change won't occur. Also these people won't steal money from passengers!

Looking forward to issue a warning against this conductor.

Thanks sajana

This is related to bus route no. 224 da.
Regularly this route bus come with orange colour small bus covering distance between k r market to devagere..
Today bus got changed to mini bus, i climbed the bus @ nayandahalli metro station 6:30 pm & ask for the ticket till devagere but conductor denied to give ticket as bus is bigger than usual bus & it will not go till devagere..
Is it ok if they are not coming till devagere but they didn't change the board..
Because of this i ended up walking 400 mtrs extra till next bus stop..
Behaviour of driver & conductor is also not good, when i asked for the above they were arguing & keep on complaining about road condition and bus size..
Request you to look into this matter & allot right bus to the route and train your personnel

I was travelling by 401k (Ka 57f 386) from nes, the conductor unessesarily deboarded me on the half way telling that, why i have boarded the bus from nes (Yelahanka new town) if my college is located in yelahanka new town. I hold a valid bmtc student pass where my origin and destination are nes and devasandra chikkamaranahalli (Via bel circle).

He forced me to buy a ticket. On denying him, he forced me to get off the bus while i'm having the proper student pass with college id.

I don't want his job to come under any trouble.. Instead educate these illeterate bus conductor.

I was driving from hsr to hebbal on 4th feb, 2020. I boarded a vajra bus 500d (Bus no: ka 01, fa1518) at 10:14 am at hsr bda stop. The driver was stopping the bus everywhere, even if it is not a bus stop, and he used to stop minimum 1 to 2 mins in each bus stop. At agara, a military police even had to warn him and take a photo of the bus because he was not ready to move the bus quicker and was making traffic in the whole road. I saw 4 to 5 vajra buses crossing this bus on the way (More than 5 ordinary buses crossed meanwhile). When i asked him to move the bus at marathalli bus stop (After standing there for 3 mins exactly), he claims that he has another 1 hour 15mins to reach hebbal, that is what the time is given to him to reach the destination. He kept on shouting at me as i asked him to move quicker. I then got down at karthik nagar bus stop at 11:20 am and had to board a different bus, which in fact reached the crossed that bus and reached destination earlier. I feel some strict action has to be taken against such drivers, who are lazy to drive and just go slow to get less number of trips and waste passenger's time. I hope this complaint will not be ignored and some action will be taken against the driver.

Hi this is santhosh from yeswanthpura. My complaint against conductor (lady) who is doing fraud to bmtc, bus no as fallows KA01 F9520 vidyaranapura, she is issuing old tickets which is collecting from the passenger who is getting down. And again same ticket giving to others . I and my friend travelled from sadashivanagar to Bel she had given 20 rupees ticket, my friend get down at Kuvempu circle, she collected ticket and given to new passenger time 17.35 today

Bmtc bus no. 285 m from majestic to dodaballapur bearing no. Ka53 f 223
Sir. My son who is going to school was waiting for the bus. When the above bus arrived at mekhri circle he ran to catch the bus and also waived his hand, but the bus dint stop. I would like to know has my son taken pass free of cost. Why do the drivers behave like this. Please look into the matter.

Bus no. That i have mentioned in subject line is pathetic. It is not following timings not even route. I took this bus from ecospace to airport today at 10am and i dont understand what route this bus is following.
As i know there is a good highway kind of road while got to airport from ecospace. But they took route from somewhere else. Where road was very conjusted and it was village kind of area.
Bus driver was not active. He was in sleeping mode.
Pathetic service this time.

This is a complaint regarding the poor availability at coles park bus stop, since the last month buses coming there (300e/300d/300c/300a/302n/301e, particularly the ones going to kr puram) from shivaji nagar bus station avoid that route and come to coles road many people just like me miss the bus or arrive to late to our work due to these inconveniences, therefore please take notice of it and bring back the route through coles park

Today i was traveling from kengeri satellite town to hebbala.. I was waiting in bus stop hoysala circle. During that time the bus 501c with registration number ka-57 f-4026 came however they did not stop in the bus stand. They were trying to overtake the bus that was right in front of it.. Since we don't have regular buses to hebbala i had to literally go to the middle of the road and stop the bus.. When i pointed out driver mistake he was scolding me and asking me to stop the bus by raising hand. Why we have to stop the bus by raising hand when we are waiting in the bus stand for the buses. This is absolutely unacceptable behavior from this bus driver. Please take this complaints seriously. You can even have a look at the cctv camera installed in the area how he was overtaking the bus and i had to come in the middle of the road to stop the bus.

13 number buses many of the drivers in morning eventhough we are waiting for the bus.in madhavan park bus stop which is near malabar gold and diamonds, intentionally bus drivers are going away without stopping the bus. After seeing the waiting passengers also. We are not praying that bus should come soon. But we are praying that bus driver should stop it.

Bus tickets from Bellandur to Central silkboard is ₹19 ... if we give₹20, no conductor is giving a change of ₹1 and until ₹4 they don't give change...if we bus one day pass in Volvo bus its₹147 and if we pay ₹150 ..no conductor gives balance ₹3. Please round off the ticket rates.i have travelled on bus KA57F0322 volvo bus on 31st January 2020. I gave 150 and conductor did not give ₹3 back ...she said later and went front ....

Bus no - ka 57 f 2422
401k
Ticket was taken from kengeri to bel circle. Due to unavoidable circumstances had to get down at yelahanka. When asked for the ticket the conductor replyed with a very high and impolite tone. The conductor was very impolite in front of everyone. Hope he ll be warned about thus so that he ll not be repeating the same again..

Hi sir/madam,

I'm a regular traveler on itpl route.
I usually board bus from bpl to itpl stop.
Today i came across a rash conductor who abused to me and fellow female passengers while we requested to issue ticket after we paid fare. We were manhandled while we tried getting down near brigade ofc (Request stop) where he allowed many other people who paid fare but where not issued tickets.

Bus no. : ka 57 f 3685 (He spoke north karnataka accent)
Morning 10:30 -11 am.

I request your department to take necessary action against these disobedient workers.