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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Updated: Nov 3, 2025
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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 54

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P
Paramesh C
Jan 22, 2020
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Address: Bangalore, Karnataka, 560049

Sir, the bus 308 to kammasandra not following timing. I have been seeing three to four bus 308 travelling in group one after another. If you stand at bidrahalli around 12 pm. You will see the buses all travelling together. It's a rural area and lot of people depend on these buses but drivers are not following the timings though it's a less traffic route.
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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    Siri Chandana Muthyala
    Jan 22, 2020
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    Address: 560037

    There is a bus stop right infront of cult fit in the marathahalli orr right after the multiplex bus stop. Today at around 7:20 am, i got into a 500-silkboard route bus in karthik nagar. The driver refused to stop over there despite a bus stop being there and let me get down only in the next stop kadubeesanahalli which is 2km away. This is ridiculous. I had to take an auto rickshaw to come back. Please instruct drivers to stop there when needed or remove the bus stop.
    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
    I travelled by bus today.
    The fare was 38 and i gave 200rs.
    Conductor didnt have change and owed 50rs which he told he will give later and wrote on the ticket.
    However, i forgot to collect change later.

    Boarding point agara
    Drop new horizon
    Date 16th jan
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      M
      Monica J Kadirappa
      Jan 21, 2020
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      Hello sir/mam,
      There is no proper bus facility from tc palya. They wont maintain proper timings. They'll be very rude with passengers. As i have observed the bus which should come at 5pm was parked in front of jesse college and both driver, conductor were sleeping inside the bus. They are very careless. Even during mornings they'll be very late and sometimes they wont stop at bus stop as well. And even worse on saturdays. And there are buses from t palya to shivaji nagar, majestic, ngef so increase the number of buses and provide to hebbal also.
      Thank you
      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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        G
        gurunk
        Jan 21, 2020
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        gps service not being used by bmtc

        Address: Bangalore, Karnataka, 560059

        Dear sir/madam,
        Really appreciate bmtc inititative to enable gps on all buses and tracking it through app. However route number krpmrhbskmtr /ka57 f-1485 is not using gps properly hence tracking of this bus trip is becoming very difficult.

        Most of the times, gps is not working in this bus and have informed bus crew several times to use it properly but there is no response from them.

        Please advise bus...
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        gurunk
        Jan 21, 2020
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        Address: Bangalore, Karnataka, 560059

        Dear sir/madam,
        Really appreciate bmtc inititative to enable gps on all buses and tracking it through app. However route number krpmrhbskmtr (Kr puram to marathahalli to banashankari to globla village tech park mindtree) is not using gps properly hence tracking of this bus trip is becoming very difficult.
        Please advise bus crew to use gps effectively so it will help commuters to use bmtc buses more frequently.
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
        Took airport bus KA57 F956 at 5 PM on 15th Jan.Conductor was highly unprofessional- kindly give them some training!
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          M
          Mohamed Noushad
          Jan 21, 2020
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          21/01/20, bus no 600c boarded at (09:20 am) btm udupi signal to ragigudda temple. Fare 5 rs, she gave 10 rs. Conductor asked for change she didn't have it. Then conductor started abusing her in a vulgar manner and pushed her down from the bus. This is very rude and harassing behavior from the conductor to a woman passenger. I'm going file a police compliant on this.
          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
          I entered the bus KA57F0704 from Marathahalli Bridge to Doddanekundi on 21/01/2020, for which the ticket price is 5 rupees. Despite my objections, the conductor charged me from Kadabisanahalli, for which the ticket price is 10 rupees.

          conductor harassed my wife - Comment #3632498 - Image #0
          Yesterday I was traveling from metro to bhattarhalli
          Rs.83 conductor has not provided at the time of purchasing of ticket& at last I forget to collect also
          Kindly reverse the same to my account
          Rahul SHANKER sharma
          Account-[protected]
          Sbi krpuram
          Ifcs-SBIN0016235

          conductor harassed my wife - Comment #3632918 - Image #0
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            V
            VishakhaLall
            from Mumbai, Maharashtra
            Jan 21, 2020
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            Address: Bangalore, Karnataka

            Bus number ka 01 fa 1926. Time 9:40 am boarded from hennur cross at 8:30 am. The lady conductor was refusing to give change to most people and wanting them to get down in the crowded bus. She screamed at me for asking for change and was doing this to most people and smiling to herself when they got down and she earned the money in her pocket.
            This was on21/01/2020
            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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              S
              Shivakumar B A
              Jan 20, 2020
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              Address: 560082

              Hi,

              I am shivakumar b a traveled by bmtc bus number ka-01-fa-1821 and route number 211n from kanakpura road nice bus stop to konanakunte cross at 7pm on 19 january 2020.
              I asked conductor to issue a ticket and i gave rs100 he denied to issue a ticket instead he asked me to give exact fair or get down from the bus.
              I denied to get down from the bus and conductor directly came to my seat and pulling me from the seat harshly using bad words and i opposed to get down so he beaten me very badly.
              I observed that he is "alcohol" drank too much scolded me very badly and beaten on my face and i have taken video for proof.
              Please provide justice and punish him for his wrong behavior.
              +2 photos
              +1 videos
              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                E
                eshwarimurali reset
                Jan 20, 2020
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                Address: 560068

                Hello,
                Most of the bmtc buses lodge or stop their buses in bommanahalli signal even after stopping in the bus stop. Their ideal concept is to get many ppl into bus till then they stop their bus in the signal even if the signal is green and create a lot of traffic for the vehicles as they don't care about the vehicles behind because of which we can experience heavy traffic in bommanahalli. Kindly take action as soon as possible.
                Thank you
                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                  Namratha A.C
                  from Bengaluru, Karnataka
                  Jan 19, 2020
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                  The bus number is ka 01 f 4700 and 171 is route number i was traveling with my friends to lalbagh from koramangala, and the fair per person was 17 and when i gave him 200rs note he didn't accept, and asked to give 34rs for 2person 1person had bus pass, then we gave 100rs and he gave us back 60rs and remaining 6rs he didn't give he told he will at the dropping point, while getting down the bus we asked him the change he arguing with us to provide 4rs so that he will give us 10rs, if we had the change we would have given at the first place itself. Even though he had the change he didn't give full change back he only have 2rs back. If it is 1rupee means ignoring is fine but what is the problem in giving our money back, we were not asking him to give his money. I know that from 4rs and all nothing will change, but it will not happen with us only, like us it will happen with many people. If the customer doesn't give proper fair means conductor will not allow us inside the bus only. Then can't they give us our money back.
                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                  Jan 19, 2020
                  Updated by Namratha A.C
                  Date is[protected], time 2:10 pm
                  Jan 19, 2020
                  Updated by Namratha A.C
                  Dropping point was shanthinagar bus stand. Pickup point was Koramangala depot.
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                    D
                    Dehuti Chawda
                    Jan 19, 2020
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                    From tin factory to marathalli it cost rs 19 so many people travel in this route the change 1 rs they will not return back to passenger i travel daily 2 times in this route nobody return back the 1 rs change i[censored] caluclte 10 passenger daily goes by this route from 1 passenger 1 rs he takes daliy he gets 10 rs it’s just estimation think daily how much passenger using this transport and in volvo they never give a change upto 2 to 3 rs

                    I request you to take a strict action for this

                    Thank you
                    You faithfully student
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                      Neelkanta Bhat
                      Jan 18, 2020
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                      Address: 560048

                      I have often observed that the conductor will avoid giving change or give one or two rupee less than what is supposed to be given. Today i was supposed to get 7 rupees and he gave 5 rupees and when asked for 2 rupees he started shouting at me saying i am supposed to get change. But he had change on his bag. I believe they do this to all the passengers. The conductor was fighting with a lady before having conversation with me. If we assume 1000 passanger will travel in one bus and they do this change scam for atleast 800 they will be earning 1600 and i believe there are more than 2000 local buses assume what is the amount of scam these people are doing.

                      The bus number is ka 57 f 1986
                      +1 photos
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                        Anand Gouda
                        Jan 18, 2020
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                        Address: Arehalli arch bangalore, 560061

                        I was travelling in bmtc bus and i found a girl sitting in front of physically disabled people seat. So i've asked her that ladies seats are in front there are seats reserved for ladies but these are not. She told me that there is no rules like that. My request is that men's seats has to reserved.
                        We shouldn't have to sit on ladies, senior citizens and physically disabled people seats so where should we have to sit on top of the bus..???
                        Since from the next time we could shoe them that there is a rule that these seats are reserved for men's ✌
                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                          Nagaraj BV
                          Jan 18, 2020
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                          Address: 560066

                          Bmtc buses going from itpl towards hope farm are not stopping @ gr tech park as they are diverted to the right side of the divider in front of gr tech park gate. Kindly ask the buses to stop in front of bhagini restaurant atleast after it takes a left turn. The next stop is bpl, which is almost 12 mins walk from gr tech park.
                          This is causing a lot of inconvenience to all the passengers.
                          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                            S
                            Sambavii
                            Jan 17, 2020
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                            There are no direct buses from silk board to whitefield and this transit becomes so difficult due to this. And in the mornings, buses to even nearby areas are very leas frequent.

                            There are people who land at the silk board in the mornings around 4.30 a. M. For whom the transit to whitefield is very difficult due to non availability of buses in this route.
                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                            I'm writing today to complain to the misbehavior by the bus driver and the conductor of bus KA01F4439 on 11th Jan 2020. I boarded the bus from Shivajinagar to go to Shanthi Nagar depot.

                            My wife is disabled so conductor has get out . My wife is bus pass till date Feb 28th . They aren't accepted so I took tickets
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                              Rahul250r
                              Jan 16, 2020
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                              Bus Number: KA 57 F 1261 at 5:30PM, near Babusapalya Bus driver without putting indicator took turn, crashed my bike, when told driver this is the way you drive?, Driver intentionally crashed my bike where i was on my bike, i got Hurt on my leg very badly, and side bike has been damaged, i request you to please punish the driver, as it was a harrasment, he was abusing too much,

                              I request you to punish the driver
                              +1 photos
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                                R
                                Reshma hs
                                from Delhi, Delhi
                                Jan 15, 2020
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                                Address: Bangalore, Karnataka

                                Sir,

                                I travel every day surya city towards electronic city, the problem is evening while i return to home from electronic city to surya city towards anekal very rare buses go towards anekal. We need to wait 1/2 hour to 45 minutes catch for 1 bus. All buses go towards attibele or chandapura itself last stop. So many people are struggling by this problem. We request bmtc to solve this problem as early as possible
                                Regards
                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                  D
                                  Jan 15, 2020
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                                  Address: 560068

                                  I was going from central silk board to sap lab (Bus stop) by bmtc bus. Bus no. Ka-57f-3415. I buy ticket with bus conductor that was of 23 rupees. I gave him 100 rupees note and he return 70 but he should return 77 rupees. I asked him to give my 7 rupees change but he told i will give at sap stop and he refused to give me 7 rupees. He had change but don't want to give and said i will not give you, i have not change and start talking rudely. 200 passenger used bus, it is impossible that no one give him any coin. After requesting multiple time he gave me change on another stop that was after and far from my bus stop
                                  +1 photos
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                                    Neetu.Nath
                                    Jan 14, 2020
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                                    Address: RMZ infinity, benniganagalli, 560032
                                    Website: BMTC

                                    Hi
                                    I am a regular commuter of bmtc buses from baiyapanahalli metro station bus point to benniganahalli. The bus sometimes stops at rmz infinty and the conductor collects 5 rs from all o[censored]s and won't give a ticket. This is a usual scenario. There will be atleast 10 people to get down here. 90 percent of the time they won't issue ticket. I want the authorities to look into this matter and take necessary measures to solve this. A ticket checker can actually check the tickets when somebody gets in front of rmz infinity. This is my suggestion.
                                    I feel like it's my right to let the authorities know about what is happening with bmtc.

                                    Regards
                                    Neetu
                                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                      AnitM
                                      Jan 14, 2020
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                                      Address: BEML layout, 560037

                                      I have been waiting at beml bus stop near to kundalahalli gate since 30mins and not a single 335e routed or similar bus that goes to hal has arrived till now. I have been seeing this problem since few days now. Kindly increase the frequency of non-volvo buses. The charges of volvo buses are nearly three times and makes it unaffordable option for commute. The frequency of these buses on the other hand are high but the number of passengers in it are mostly less than 5. It is better to have more of non-volvo buses on any day.
                                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                      Hi,

                                      I lost my purse in the bus (non AC)while traveling from Marathahalli to Kadugodi.
                                      Purse contained my cards and IDs and some cash.
                                      Please help
                                      If found please contact me at [protected]
                                      Name on the card and IDs is POONAM DUNGDUNG

                                      Regards
                                      Poonam dungdung
                                      Hello sir The bus driver has not stopped near L&T office airport the driver has seen me he has not stopped I have given the signal
                                      ( bus no ka-37 f- 59 )
                                      At The Time 7:00 pm
                                      😡😡😡
                                      I am travelling on 14th December 2019 and new to the day bus pass system...I was provided with a wrong pass by the conductor...instead of sat he provided me with a Friday pass...
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