Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Hello... I am working in a showroom, i am complaing regards shortage of bus or the negligence of bus driver or conductor... After 7 o'clock in the evening there is no bus towards tavarekere aladamara... It happen 3-4 times a week... We are waiting till 8:30 for the bus but we cant a bus towards tavarekere aladamara... After the work we are wasting our times searching for bus it's very disappointing and irritating... So provide a bus from majestic to shantinagar towards tavarekere... Hope u will solve this problem

Hi,

I lost my purse in the bus (non AC)while traveling from Marathahalli to Kadugodi.
Purse contained my cards and IDs and some cash.
Please help
If found please contact me at [protected]
Name on the card and IDs is POONAM DUNGDUNG

Regards
Poonam dungdung...

Hi,
I boarded the bus ka 01 fa 1930 at tin factory this morning at around 7.25am and paid 30rs for a ticket that costed me only 29rs to reach doddanakundi bus stop. But the driver stopped at emc2 since he wanted to go above the flyover.
When i asked the driver as to why he wouldn't stop at the place i paid to get off at, he in a very rude manner told me that there was no stop at the place printed on the ticket and that i will have to question the transport department. Is this some kind of a joke? This is not the first time that this is happening in this route. Kindly take an action on such irresponsible drivers.

I boarded a BMTC Bus at Hebbal, Bangalore.. traveling to KR Market, and I paid the conductor 50 RS, as he didn't have change he said I'll get you the change and came back and gave me only 10 Rs/- instead of 30. When I inquired why I got only 10 he said He gave it to me which he completely did not give and started behaving very Rude. This happens on a every day basis to many students travelling across Bangalore. This is Harrassment and should not be tolerated. The Bus number is KA01F9516

Very harsh driving of this bus driver, attached a photo of bus details. Unnecessary fights with an auto driver, and bus driver gone to hit him. He was driving very harsh after this incident. Ppl in the bus are very unsafe bcoz of his temper. And he was shouting on passengers on silly things to getdown of the bus from back door without opening front door.

While traveling from Electronic city towards kengeri, experienced a very scary drive from this bus driver, attached photo of the bus. Driver has gone to hit a auto driver and was fighting with him in middle of the road. After that incident, his driving was very harsh, ppl in the bus especially ladies were worried. And without any reason he started shouting on passengers. And ordering to getdown from back door without opening front door. I feel ppl who r traveling with that bus driver are not safe bcoz of his temper.

Dear sir / madam,

Today i travelled in multiple buses between emc2 to kadubisanahalli.

In all the buses whenever ticket is given remaining balance of re.1 for each trip never returned in exchange

For eg. I paid rs.30 for ticket amounting to rs.29 (From mahadevapura ring road-emc2 stop to kadubisanahalli) but i never got the change of re.1.. When asked about change i was told by conductor that there was no change..

Similarly while returning back in 2 different buses, same incident happened with those 2 buses.

I request the authority to look into it and make sure that conductor have enough change with them

The number of 365 series buses plying towards bannerghatta road from 5pm to 7pm is so limited. There have been many days when i have not got a single bus in shanti nagar bus stop for more than 45 min. Due to this problem, the number of people traveling in each bus increases significantly. This can easily be resolved if the number of buses plying is more.

Dear sir/ma'am,

My name is dheeraj chourappa, i am currently traveling in bmtc volvo bus number ka01 f 4408. From central silk board to hebal. I gave rupees five hundred to the conductor and a ticket of 84 rupees and gave me the remaining change of rupees four hundred and sixteen back, out of the change... One hundred rupees note was slightly torn, so i requested the conductor to give me another note for which the conductor got very angry and said in kannada "it is torn only little", "nothing will happen if you take it".
I told the conductor very gently that i don't want a torn note and want another note. The conductor went on shouting for almost fifteen minutes and only then the conductor replaced the note with another one.
The conductor was very rude and unprofessional. Kindly give the conductor proper training and make sure that the conductor gives respect to the passengers. Kindly make sure the conductor learns basic discipline and how to respect passengers.
This conductor is a lady conductor.

Ps: if there is no action and intimation of the action taken on this regard, i will post the same on social media along with a screenshot of this email.

Regards,
A very concerned citizen.

Hi team,

I took bus from innovative multiplex to agrahara which costs 40 rs, but as i didn't have change i gave 200rs but forgot to collect change from conductor. What to do to get back the change?

Ticket details:
Boarding point: innovative multiplex
Dropping point: agrahara
Tkn number: 981879, 981880, 981881, 981882
Date:[protected]
Depot-15

I buyed some food items like biscuit and soft drinks at shanthi nagar bus stop.in each item i was charged 5 rupees extra. I tried to tell the shopkeeper but he was to adamant to understand. It is very difficult for commuters to buy if they sell like this
It is very un likely that the administration of karnataka is allowing these things in such a large bus terminus

Hi,

I just personally want to file a complaint if you would really believe and consider respect is more important within people.

Bus no :ka01f9299

I boarded this bus from shivaji nagar, it shown as 300e krpuram when i boarded, everything was gone fine, suddenly he stopped the bus in ramamurthy signal as that is not his last stop i believe. One lady conductor started threatening all passengers to get down as if "we are all an accused in jail and she is a warden in police station".

As she threatened all passengers got down but i told that lady this is not your last stop she replied nothing and suddenly driver called me then i stood in front of him, he looks like old experienced driver that is why i asked him in polite way this bus has to go till krpuram. Then he started abusing me by his filthy words... Saying that"don't you have brains other passengers got down and why don't you get down", he said. When it just goes with an argument he starts his bus heading back to shivaji nagar. I told him to stop he is not stopping the bus till i end up with argument..

This clearly shows he is not ready to argue with me and so he started his bus. Which means he threatened or kidnapped. Finally i told him ill file a complaint he replied that you can't do anything to me and iam a government staff and nobody knows what i am doing here, indirectly saying that he can cheat the government and the people. There was no respect, no courtesy, tried to cheat me but i found it he is not accepting and told that bus number is 300 its not 300e so see properly. I clearly know and even swear that bus was 300e last minute he changed that.

I sincerely request you to escalate this matter to take serious action against this driver or to terminate his service.. It's good for we kind of passengers and even for government. Having this corrupted driver will not worth anywhere except in garbage or drainage. So please don't take this as normal. Its kind humble request.

Thanks and regards,
Kevin

The above mentioned bus did not stop at kodipalya cross stop at around 8.30am and i tried following the bus and catch it at bgs hospital stop but the driver didn't stop there also. The bus was too rashly driven. The seats were still not fully filled. Bmtc services should be provided in the interest of public. My sincere request is please take necessary actions on the driver and conductor of the bus (Ka01 fa 1662), give them strict instructions not to repeat it again. Thanks.

I am from devagere..
We have very limited busses on our routes..
In that the available buses are not serving properly... Like following

Bus route no 229 scheduled to gaviyanapalya is not stopped at the bus stop on 3td jan 2020 (6:30 pm) at nayandahalli metro station.
This is not the first time..
Every time they do like this..
Please take necessary actions...

Recently i lost my phone traveling from jalahalli cross to soldevenahalli police station in bus 253he (Ka-01 f3855). Kindly help me out by asking the conductor about it. It was infinix s4 purple colored phone. It has many personal information and if gone into wrong hands will create problem. I'll be grateful for your help. If any information please contact on phone no.- [protected]

Today 03.01.2020 i boarded 401k from yelahanka new town bus stand at 8.30am to yelahanka old town by bus number
Ka 01 9298. It reached yelahanka depot at 8.44am.

The driver after yelahanka police station, there was a big signal near corporation bank, the driver asked us to get down in the signal. As the two wheelers were moving, few got down from the bus and few were not able to get down. Usually the bus stop is near government hospital yelahanka. He did not stop there instead took us till yelahanka old town depot and had to walk back again to catch a devanahlli bus.

When i requested him to stop, he did not stop instead used a abusive language that it is not your fathers bus. I told him this is not the way should talk with any female, you are a government servant at least have some manners. I am also a working professional and will raise a complaint.

After that he used such a language and threatened me and he said - i don't care, you complaint to whoever you want. I don't care anybody. You raise a complaint. Bmtc has no time to see your complaints. Go and
Complaint.

Request the bmtc to speak to that driver and initiate necessary action against him. I would suggest terminate him and show him that bmtc is quick in taking actions on these issues.

Is it possible to get down in the signals when two wheeler s are moving.

Am a resident of electronic city phase 1 and i regularly take kia 8 e from wipro avenue and regularly get down at horamavu which is my work place. Today's (3-1-20, 8.45am) driver and conductor do not stop at horamavu bus stop and also leave 5 mins early from scheduled time i. E 8.45 (As mentioned in the chart) from wipro avenue. They do this all the time. And i have questioned them many times but they keep doing this which is very harassing type of behavior. The other drivers and conductors who come on other days do not behave such way. I am unable to understand if they have any personal issues with me or any other issue. I believe bmtc is for public service and not for public harassment. Request you to kindly take necessary action so that it doesn't repeat and before the situation worsens.

Hi,

I'm currently working for a company located in itpl main road. Daily i take bus from prashant extension to itpl bus stop and on daily basis i pay bus fare and every bus conductor deny's to issue ticket in return. I see the same scenario being faced my co-passengers as well even after requesting to provide ticket conductor doesn't issue tickets.

I would request you to please address this problem asap.

Thanks & regards

Conductor has entered year of birth Instead of last 4 digits of voter ID number in the daily pass.Conductor refused to give another pass with proper details. I wanted to go to Yelahanka from Govindarajanagar but they dropped the bus at vidyaranyapura itself.hence I took another bus, I was made to travel till end and when TC came for checking they highlighted the mistake . I faced humiliation and had to pay fine of 500rs.
Bus no : 401K....

The conductors doesn't provide proper ticket, they manage by passing same tickets to different customers. From Peenya to sunkadkatte. If we raise voice against that they try to manipulate. It's against government rules and regulations. Today I need to get down at dairy stop, the regular ticket need to be issued is 10rps but he gave 17rps ticket which was already issued to other person. I asked him regarding this, he said wait and even he dint have the change at that time. In between I asked him for change even at that time he told me to wait. As I suppose to get down near the stop he gave me change. Instead of giving 190change. He gave me 185 and it was more than the real price of the stop. When I spoke with him he raised his voice and told go and complain for anyone.