Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Address: 560066

Bmtc buses going from itpl towards hope farm are not stopping @ gr tech park as they are diverted to the right side of the divider in front of gr tech park gate. Kindly ask the buses to stop in front of bhagini restaurant atleast after it takes a left turn. The next stop is bpl, which is almost 12 mins walk from gr tech park.
This is causing a lot of inconvenience to all the passengers.

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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There are no direct buses from silk board to whitefield and this transit becomes so difficult due to this. And in the mornings, buses to even nearby areas are very leas frequent.

There are people who land at the silk board in the mornings around 4.30 a. M. For whom the transit to whitefield is very difficult due to non availability of buses in this route.

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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A

Afrize

Jan 17, 2020

I'm writing today to complain to the misbehavior by the bus driver and the conductor of bus KA01F4439 on 11th Jan 2020. I boarded the bus from Shivajinagar to go to Shanthi Nagar depot.

My wife is disabled so conductor has get out . My wife is bus pass till date Feb 28th . They aren't accepted so I took tickets

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Bus Number: KA 57 F 1261 at 5:30PM, near Babusapalya Bus driver without putting indicator took turn, crashed my bike, when told driver this is the way you drive?, Driver intentionally crashed my bike where i was on my bike, i got Hurt on my leg very badly, and side bike has been damaged, i request you to please punish the driver, as it was a harrasment, he was abusing too much,

I request you to punish the driver

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka

Sir,

I travel every day surya city towards electronic city, the problem is evening while i return to home from electronic city to surya city towards anekal very rare buses go towards anekal. We need to wait 1/2 hour to 45 minutes catch for 1 bus. All buses go towards attibele or chandapura itself last stop. So many people are struggling by this problem. We request bmtc to solve this problem as early as possible
Regards

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Address: 560068

I was going from central silk board to sap lab (Bus stop) by bmtc bus. Bus no. Ka-57f-3415. I buy ticket with bus conductor that was of 23 rupees. I gave him 100 rupees note and he return 70 but he should return 77 rupees. I asked him to give my 7 rupees change but he told i will give at sap stop and he refused to give me 7 rupees. He had change but don't want to give and said i will not give you, i have not change and start talking rudely. 200 passenger used bus, it is impossible that no one give him any coin. After requesting multiple time he gave me change on another stop that was after and far from my bus stop

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Address: RMZ infinity, benniganagalli, 560032

Website: BMTC

Hi
I am a regular commuter of bmtc buses from baiyapanahalli metro station bus point to benniganahalli. The bus sometimes stops at rmz infinty and the conductor collects 5 rs from all o[censored]s and won't give a ticket. This is a usual scenario. There will be atleast 10 people to get down here. 90 percent of the time they won't issue ticket. I want the authorities to look into this matter and take necessary measures to solve this. A ticket checker can actually check the tickets when somebody gets in front of rmz infinity. This is my suggestion.
I feel like it's my right to let the authorities know about what is happening with bmtc.

Regards
Neetu

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Address: BEML layout, 560037

I have been waiting at beml bus stop near to kundalahalli gate since 30mins and not a single 335e routed or similar bus that goes to hal has arrived till now. I have been seeing this problem since few days now. Kindly increase the frequency of non-volvo buses. The charges of volvo buses are nearly three times and makes it unaffordable option for commute. The frequency of these buses on the other hand are high but the number of passengers in it are mostly less than 5. It is better to have more of non-volvo buses on any day.

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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P

Poonamdungdung

Jan 15, 2020

Hi,

I lost my purse in the bus (non AC)while traveling from Marathahalli to Kadugodi.
Purse contained my cards and IDs and some cash.
Please help
If found please contact me at [protected]
Name on the card and IDs is POONAM DUNGDUNG

Regards
Poonam dungdung

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م

محمد سمیر

from Mumbai, Maharashtra

Jan 15, 2020

Hello sir The bus driver has not stopped near L&T office airport the driver has seen me he has not stopped I have given the signal
( bus no ka-37 f- 59 )
At The Time 7:00 pm
😡😡😡

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S

Shrestha Dalal

from Bengaluru, Karnataka

Jan 15, 2020

I am travelling on 14th December 2019 and new to the day bus pass system...I was provided with a wrong pass by the conductor...instead of sat he provided me with a Friday pass...

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Ka01f3806 bus number conductor 271 r/3 bus travelling... The conductor was speaking disrespect to passenger.. Due to the issue of ticket which was charged high and its was previous passengers ticket... That conductor taken that ticket and given to me.. When i was asked to conductor about the issue of ticket which was wrong ticket abt boarding stop and which is previous stop and he raised voice against me... Plz see the msg and take the action

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Address: Vidyaranyapura, 560097

Ka01fa1007... Route writtem on back side 114c going from majestic to sultanpalya.. Inbthe front written majestic to shivajingar..129 bus no...
Near jawaharlal nehru planetarium., driver takes such a rash n negiligence turn.. He hits a 2 wheeler.. N that 2 wheeler hits a man.. Please take some action onnthe driver.. After hitting.. No sorry.. Or asking what happened.. Hopeless..3rd class driver n conductor..

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Bus no ka57- f 1482 is not stopped at cafe coffee day bus stop which is before hope farm, when i was travelling with my child. Where 99% bus are stopping there.

The conductor who is on duty today (13th jan'20) was behaving very rudely.

This is the second incident with the same issue in last 30 days. Please take some serious actions to make sure it is not repeating.

Feb 15, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC regrets the inconvenience caused. Your complaint is forwarded to concerned Depot Authority to take necessary action.

Regards,
BMTC

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C

chandini o

Jan 13, 2020

Bus pass has been lost so iam applying new repirt plsss give me a bus apsss

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S

surya kirana

Jan 13, 2020

The bus with reg number ka57 f 2027
is supposed to be mf1, and is near vivekananda metro station. The conductor boarded another bus and said this bus is broke. Waiter ng for more than an hour and not even a bus to board. You keep purchasing bus and enjoy the commissions

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R

Rajurajgrs

Jan 15, 2020

From Chandapura iam not getting bus towards Anekal after 10:30 pm. And the more buss are there for attibele. Instead of sending more bus towards Attibele send the bus towards Anekal. Atleast half an hour one bus type up to 11:30. We daily taking cab/private vehicles so please accept this request. Thank you

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Address: Kadugodi, Whitefield, 560066

Sir, it would be great if you conduct a session for conductors and bus drivers. Their behavior is extremely bad towards thier passengers. I understand that there are pressures and they have to tackle alott many people whole day but not every person is same. We are holding a good job and we expect a healthy and gentle behavior from them. Many a times they don't have change to give and so they tell us to go out of the bus in between. We do support them but everything has a limit. Their rough behavior is out reach. Many a times they don't give the change back! And fight for no reason.
It would be great if you kindly look on to this. They really have a bad behavior.

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Address: 560100

Hi team,

I started from jn of hosur road. I took ticket to konappana agarhara but the bus didn't went to konappana agarhara, took turn before that.
Conductor asked where will u get down, i said i will get down at infosys gate 6. He started shouting at me stating that u should have told me before.
I don't understand that i took ticket to konappana agarhara, that conductor gave me the ticket, he didn't tell me anything that the bus will not go to konappana agarhara and in return he started shouting at me. Which he is not supposed to shout at a girl that too being alone.
Hope btmc will take an action against this.

Thank you.

Feb 13, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Jan 12, 2020

Updated by Charliesandy Bus number - KBS-3E/9
Bus registration number - KA57F1170

Verified Support

Jan 13, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

BMTC regrets the inconvenience caused. Please provide date and time of the incident to identify the crew and take action.

Regards,
BMTC

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M

Mohammed farzan

from Powai, Maharashtra

Nov 27, 2020

Im waiting for bus stop in night 8:30 after that my area bus is come in night bus is not full then also the driver not stop the bus in bustop

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Address: Bangalore, Karnataka, 56125

I have left my bag in the back most seat in 500 d bus at 3:30 am 12/01/2020 from bagmane tech park to kadubeesanahalli. It is a black 20 inch bag with red outline and has 3 front zips and 5 side zips.

I have tried registering a complaint through bmtc lost and found website but there seems to be a server error. Please help asap as i have my important documents and medicines in that bag.

Feb 18, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Jan 13, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Vamsy,

This is to inform that many buses are operated in 500D route. Hence provide bus number to check and get information.

Regards,
BMTC

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M

Mohammed Noorul Haqh

Jan 13, 2020

I paid full in the bill amount in ptym account total 36000
Still now I didn't get my order
Delivery person number is switched off
Mr.Suresh didn't respond
I want my order or refund my money back

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Address: 560010

I am an engineering student studying at nmit bagalur cross
My bus route is rajajinagar to bagalur cross via majestic
So after reaching majestic from bagalur cross i got into this bus
Bus details: 80a
Bus number:ka-57-f-1322
11th jan 2019 (Saturday) around 645

I have a student pass[protected] valid till july but the conductor said i cant come to majestic and he argued that i cant get via majestic pass

He even refused to give his name and id so i got out of the bus and took this bus number

Please take necessary action

Feb 15, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Chinmaya,

Your complaint is forwarded to concerned Depot Authority to take action against the said conductor.

Regards,
BMTC

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G

Gayathri S26

from Bengaluru, Karnataka

Jan 13, 2020

Many K2 buses won't stop at sandal soap factory stop which is on the way from Yeshwanthpur to rajajinagar.

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S

Sunith Bentick

Jan 13, 2020

Worst Un-Maintained Buses In Route 36 A, 36 B .

Before 3 months . We used have Good Buses In This Route .Suddenly They Changed The Buses and Replaced it with worst Unmainted Buses .

I request bmtc offical's to provide us with Good Buses .

.

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Address: AYR layout shettihalli Bangalore 560015, 560015

264a bus is supposed to reach shettihalli cross by 5.26 am and reach rajajinagar esi hospital by 5.50 am. But what is actually happening is, bus stops at jalahalli cross for 20+ minutes for no reason and only starts at 5.50 am from jalahalli cross. Which actually should have reached rajajinagar esi hospital by then. This delay is affecting lot of early office / work goers towards rajajinagar big time now. When asked the driver doesn't even respond politely and was very rude to passengers. Please address this issue as soon as possible. Thank you!

Feb 27, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear sir,

BMTC regrets the inconvenience caused. Please provide bus number and date to identify the crew and take action.

Regards,
BMTC

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Address: Bangalore, Karnataka, 560034

Hi, i being a daily commuter of bmtc bus would like file a complaint against all the conductors of 500-d ac bus route. I travel from hsr to manyatha tech park on daily basis. The fare is inr 79/-. The conductor on this route never give 1rs change. I have observed that it is not the case with me but for almost all the fare tickets where the conductor has to give 1or 2 rs change, they never give. If you ask for it they will either laugh or will shout at passengers. I would request bmtc to change their fares to round of values so that the hard earned money of passengers can make some benefit which is currently of no use to bmtc. This one rupee amount can be used for extra services for the benefit of passangers and not conductors own benefits.

Feb 18, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC regrets the inconvenience caused. Your complaint is forwarded to concerned Depots Authority to take action.

Reagards,
BMTC

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Hi team,

I forgot my lunch box today in vajra bmtc bus. I got into 500ca bus at 9:20am at agara junction and got down at saya sai hospital. I forgot my lunch box which is packed in yellow-orange mixed tupperware bag.

Bus details:
V-500fb/4
Vajra — ka57f2200 — depot 29

Could you please take the necessary action and provide me with the lost lunch box.
Please let me know if you need more details on this.

Feb 17, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

Your complaint is forwarded to concerned Depot to check and infrom.

Regards,
BMTC

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500d bus no. F 4407, orr route
Going from agara to kadubesanahalli.
Time 9:30, jan 10

The female conductor was in a plan of keeping the extra change of passengers.
She did not return the change to anyone and wrote behind the ticket. All passengers had to come to her for asking the change (Almost 15 ppl came). Though she was holding the change, not getting up from her seat to return passengers change. Started shouting when people came asking for change.

Feb 10, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC regrets the inconvenience caused. Your complaint is forwarded to concerned Depot Authority to take action against the said conductor.

Regards,
BMTC

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S

Srinivas Madival

from Bengaluru, Karnataka

Jan 10, 2020

Bus no KA 53 F 3639 rute no 304 VB on[protected]sun) morning, while conductor informed to driver his not giving stop so many bus stops.when am quetion to driver he told me how many times I open and close to door.and also abusing me.

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Address: 560066

Bus to tinfactory
Time 10.15 from b. P. L
Even though we asked ticket, conductor was not ready to give ticket, and at itpl checking was there. They asked fine, they didn't give receipt for that. (Took as bribe)
As i am not from karnataka, i can't ask more for the ticket to him.

Please take action against this. As this become the usual thing for the people who are getting down at itpl

Feb 12, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

BMTC regrets the inconvenience caused. Please provide Bus number and travel date to identify the crew and take action.

Reagrds,
BMTC

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A

Aishwarya Pg

Jan 10, 2020

Usually the conductor didn't give any tickets to me from early days. I'm from kerala and I'm not much fluent in kannada to raise more questions about tickets to him. And whenever I asked him tickets, he didn't give any response. The bus fare to my stop is only FIVE rupees. If he didn't give any tickets, the amount will not go to the govt.

Today when TC came, there is no tickets with me, even though I paid the bus fare. The TC asked me to pay 200 as fine & conductor was silent in that time. Even though the entire fault is with the conductor, I forced to pay 200 rupees as fine, when I paid the bus fare without ticket before.
So, I need the compensation and justification for this as soon as possible

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Address: 560100

Today around 9.30 am (10/1/2020) i was travelling from neeladri nagar to bhel bus stop. Total fare to bhel is 10 rupee. When i bought the ticket and gave conductor 10. Rupee coin. He asked me to. Give 10 rupee note. When i told him that i have only this coin. He asked me to get down the bus. We all know that 10 rupee coins are not banned but even people from government organization are not willing to take it.

Feb 12, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC regrets the inconvenience caused. Please provide bus number to identify the crew and take action.

Regards,
BMTC

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S

Suma V Gandhadmath

from Bengaluru, Karnataka

Jan 10, 2020

It's been more than an hour No single buses aare coming at R R nagar petrol bunk stop.I agree due to traffic issues it might take some time but more than an hour is not a joke .
Please do the needful .

Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 55

buses not stopping @ gr tech park while going from itpl to hope farm

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no bus from silk board to whitefield

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I'm complaining about a driver who intentionally crashed me

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complaint about bus service

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not returning my change amount / bus conductor behavior

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not giving ticket for 5 rs point

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less non-volvo buses on 335e route

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disrespect and wrong bus ticket

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drivers and conductors attitude

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bus ka57- f 1482 not stopped at cafe coffee day - before hope farm

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behavior of bus drivers and conductors.

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rude behaviour of conductor without my mistake

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I have forgotten my bag

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bus conductor refused student bus pass

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264a bus doesn't follow the timeline.

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overcharging by bus conductors

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lunch box

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conductor misbehaving and lied for not giving change

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conductor didn't give ticket and checking persons forced us to pay money, but no receipt for fine also

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regarding bus fare

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