Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Ka01f3806 bus number conductor 271 r/3 bus travelling... The conductor was speaking disrespect to passenger.. Due to the issue of ticket which was charged high and its was previous passengers ticket... That conductor taken that ticket and given to me.. When i was asked to conductor about the issue of ticket which was wrong ticket abt boarding stop and which is previous stop and he raised voice against me... Plz see the msg and take the action

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Address: Vidyaranyapura, 560097

Ka01fa1007... Route writtem on back side 114c going from majestic to sultanpalya.. Inbthe front written majestic to shivajingar..129 bus no...
Near jawaharlal nehru planetarium., driver takes such a rash n negiligence turn.. He hits a 2 wheeler.. N that 2 wheeler hits a man.. Please take some action onnthe driver.. After hitting.. No sorry.. Or asking what happened.. Hopeless..3rd class driver n conductor..

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Bus no ka57- f 1482 is not stopped at cafe coffee day bus stop which is before hope farm, when i was travelling with my child. Where 99% bus are stopping there.

The conductor who is on duty today (13th jan'20) was behaving very rudely.

This is the second incident with the same issue in last 30 days. Please take some serious actions to make sure it is not repeating.

Feb 15, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC regrets the inconvenience caused. Your complaint is forwarded to concerned Depot Authority to take necessary action.

Regards,
BMTC

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C

chandini o

Jan 13, 2020

Bus pass has been lost so iam applying new repirt plsss give me a bus apsss

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S

surya kirana

Jan 13, 2020

The bus with reg number ka57 f 2027
is supposed to be mf1, and is near vivekananda metro station. The conductor boarded another bus and said this bus is broke. Waiter ng for more than an hour and not even a bus to board. You keep purchasing bus and enjoy the commissions

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R

Rajurajgrs

Jan 15, 2020

From Chandapura iam not getting bus towards Anekal after 10:30 pm. And the more buss are there for attibele. Instead of sending more bus towards Attibele send the bus towards Anekal. Atleast half an hour one bus type up to 11:30. We daily taking cab/private vehicles so please accept this request. Thank you

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Address: Kadugodi, Whitefield, 560066

Sir, it would be great if you conduct a session for conductors and bus drivers. Their behavior is extremely bad towards thier passengers. I understand that there are pressures and they have to tackle alott many people whole day but not every person is same. We are holding a good job and we expect a healthy and gentle behavior from them. Many a times they don't have change to give and so they tell us to go out of the bus in between. We do support them but everything has a limit. Their rough behavior is out reach. Many a times they don't give the change back! And fight for no reason.
It would be great if you kindly look on to this. They really have a bad behavior.

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Address: 560100

Hi team,

I started from jn of hosur road. I took ticket to konappana agarhara but the bus didn't went to konappana agarhara, took turn before that.
Conductor asked where will u get down, i said i will get down at infosys gate 6. He started shouting at me stating that u should have told me before.
I don't understand that i took ticket to konappana agarhara, that conductor gave me the ticket, he didn't tell me anything that the bus will not go to konappana agarhara and in return he started shouting at me. Which he is not supposed to shout at a girl that too being alone.
Hope btmc will take an action against this.

Thank you.

Feb 13, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Jan 12, 2020

Updated by Charliesandy Bus number - KBS-3E/9
Bus registration number - KA57F1170

Verified Support

Jan 13, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

BMTC regrets the inconvenience caused. Please provide date and time of the incident to identify the crew and take action.

Regards,
BMTC

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M

Mohammed farzan

from Powai, Maharashtra

Nov 27, 2020

Im waiting for bus stop in night 8:30 after that my area bus is come in night bus is not full then also the driver not stop the bus in bustop

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Address: Bangalore, Karnataka, 56125

I have left my bag in the back most seat in 500 d bus at 3:30 am 12/01/2020 from bagmane tech park to kadubeesanahalli. It is a black 20 inch bag with red outline and has 3 front zips and 5 side zips.

I have tried registering a complaint through bmtc lost and found website but there seems to be a server error. Please help asap as i have my important documents and medicines in that bag.

Feb 18, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Jan 13, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Vamsy,

This is to inform that many buses are operated in 500D route. Hence provide bus number to check and get information.

Regards,
BMTC

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M

Mohammed Noorul Haqh

Jan 13, 2020

I paid full in the bill amount in ptym account total 36000
Still now I didn't get my order
Delivery person number is switched off
Mr.Suresh didn't respond
I want my order or refund my money back

I have forgotten my bag - Comment #3626875 - Image #0

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Address: 560010

I am an engineering student studying at nmit bagalur cross
My bus route is rajajinagar to bagalur cross via majestic
So after reaching majestic from bagalur cross i got into this bus
Bus details: 80a
Bus number:ka-57-f-1322
11th jan 2019 (Saturday) around 645

I have a student pass[protected] valid till july but the conductor said i cant come to majestic and he argued that i cant get via majestic pass

He even refused to give his name and id so i got out of the bus and took this bus number

Please take necessary action

+3 photos

Feb 15, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Jan 13, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Chinmaya,

Your complaint is forwarded to concerned Depot Authority to take action against the said conductor.

Regards,
BMTC

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G

Gayathri S26

from Bengaluru, Karnataka

Jan 13, 2020

Many K2 buses won't stop at sandal soap factory stop which is on the way from Yeshwanthpur to rajajinagar.

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S

Sunith Bentick

Jan 13, 2020

Worst Un-Maintained Buses In Route 36 A, 36 B .

Before 3 months . We used have Good Buses In This Route .Suddenly They Changed The Buses and Replaced it with worst Unmainted Buses .

I request bmtc offical's to provide us with Good Buses .

.

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Address: AYR layout shettihalli Bangalore 560015, 560015

264a bus is supposed to reach shettihalli cross by 5.26 am and reach rajajinagar esi hospital by 5.50 am. But what is actually happening is, bus stops at jalahalli cross for 20+ minutes for no reason and only starts at 5.50 am from jalahalli cross. Which actually should have reached rajajinagar esi hospital by then. This delay is affecting lot of early office / work goers towards rajajinagar big time now. When asked the driver doesn't even respond politely and was very rude to passengers. Please address this issue as soon as possible. Thank you!

Feb 27, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear sir,

BMTC regrets the inconvenience caused. Please provide bus number and date to identify the crew and take action.

Regards,
BMTC

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Address: Bangalore, Karnataka, 560034

Hi, i being a daily commuter of bmtc bus would like file a complaint against all the conductors of 500-d ac bus route. I travel from hsr to manyatha tech park on daily basis. The fare is inr 79/-. The conductor on this route never give 1rs change. I have observed that it is not the case with me but for almost all the fare tickets where the conductor has to give 1or 2 rs change, they never give. If you ask for it they will either laugh or will shout at passengers. I would request bmtc to change their fares to round of values so that the hard earned money of passengers can make some benefit which is currently of no use to bmtc. This one rupee amount can be used for extra services for the benefit of passangers and not conductors own benefits.

Feb 18, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC regrets the inconvenience caused. Your complaint is forwarded to concerned Depots Authority to take action.

Reagards,
BMTC

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Hi team,

I forgot my lunch box today in vajra bmtc bus. I got into 500ca bus at 9:20am at agara junction and got down at saya sai hospital. I forgot my lunch box which is packed in yellow-orange mixed tupperware bag.

Bus details:
V-500fb/4
Vajra — ka57f2200 — depot 29

Could you please take the necessary action and provide me with the lost lunch box.
Please let me know if you need more details on this.

Feb 17, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

Your complaint is forwarded to concerned Depot to check and infrom.

Regards,
BMTC

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500d bus no. F 4407, orr route
Going from agara to kadubesanahalli.
Time 9:30, jan 10

The female conductor was in a plan of keeping the extra change of passengers.
She did not return the change to anyone and wrote behind the ticket. All passengers had to come to her for asking the change (Almost 15 ppl came). Though she was holding the change, not getting up from her seat to return passengers change. Started shouting when people came asking for change.

Feb 10, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC regrets the inconvenience caused. Your complaint is forwarded to concerned Depot Authority to take action against the said conductor.

Regards,
BMTC

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S

Srinivas Madival

from Bengaluru, Karnataka

Jan 10, 2020

Bus no KA 53 F 3639 rute no 304 VB on[protected]sun) morning, while conductor informed to driver his not giving stop so many bus stops.when am quetion to driver he told me how many times I open and close to door.and also abusing me.

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Address: 560066

Bus to tinfactory
Time 10.15 from b. P. L
Even though we asked ticket, conductor was not ready to give ticket, and at itpl checking was there. They asked fine, they didn't give receipt for that. (Took as bribe)
As i am not from karnataka, i can't ask more for the ticket to him.

Please take action against this. As this become the usual thing for the people who are getting down at itpl

Feb 12, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

BMTC regrets the inconvenience caused. Please provide Bus number and travel date to identify the crew and take action.

Reagrds,
BMTC

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A

Aishwarya Pg

Jan 10, 2020

Usually the conductor didn't give any tickets to me from early days. I'm from kerala and I'm not much fluent in kannada to raise more questions about tickets to him. And whenever I asked him tickets, he didn't give any response. The bus fare to my stop is only FIVE rupees. If he didn't give any tickets, the amount will not go to the govt.

Today when TC came, there is no tickets with me, even though I paid the bus fare. The TC asked me to pay 200 as fine & conductor was silent in that time. Even though the entire fault is with the conductor, I forced to pay 200 rupees as fine, when I paid the bus fare without ticket before.
So, I need the compensation and justification for this as soon as possible

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Address: 560100

Today around 9.30 am (10/1/2020) i was travelling from neeladri nagar to bhel bus stop. Total fare to bhel is 10 rupee. When i bought the ticket and gave conductor 10. Rupee coin. He asked me to. Give 10 rupee note. When i told him that i have only this coin. He asked me to get down the bus. We all know that 10 rupee coins are not banned but even people from government organization are not willing to take it.

Feb 12, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC regrets the inconvenience caused. Please provide bus number to identify the crew and take action.

Regards,
BMTC

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S

Suma V Gandhadmath

from Bengaluru, Karnataka

Jan 10, 2020

It's been more than an hour No single buses aare coming at R R nagar petrol bunk stop.I agree due to traffic issues it might take some time but more than an hour is not a joke .
Please do the needful .

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Address: 560100

Ka 53 f-258 please make driver not to stop the bus if passengers shouldn't stand in steps or if bus is full. There is no space inside the bus to stand, driver and conductor are being rude to passengers. Most of the conductor and driver of bmtc buses quarrel with passengers in the peak time morning. If bus is full, please advice bmtc employee not to stop.

Feb 12, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

This is to inform that it is the duty of the crew to stop the bus in all authorised bus stops for passengers to alight/board the bus. Hence they cannot be advised not to give stop in authorised bus stops. Passengers have to co-operate by going inside the bus for their own safety. However regarding rude behaviour of crew if details of bus number, date and time of the incident is provided action will be taken on such crew.

Regards,
BMTC

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S

Sjs5412

Jan 10, 2020

Very sad as govt people tell we will always be there for women's security but bmtc bus driver and conductor, get down us in the middle of the way and denied to go destination even after lot of request. No respect, if there a lady of their relationship would they have done this... Bludy bull shut BMTC Date : 04:01:2020 BEL :10.20PM Ambedkar 11:05PM

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Address: Bangalore, Karnataka, 560087

The complain is of incident of the bus number ka 57, f3160 bmtc bus conductor named n chandershekaran.. Bus which commutes from attible to hoskote on 9 jan 2020 morning 8:40 am... As daily i commute on this route as i travel from gunjur to kodi. From kodi i commute from our office bus as i had missed my office bus i planned to continue my journey in bmtc bus as it was very rush conductor was standing in the door and i called the conductor for issuing further journey ticket till then next stop come... Conductor named n chandershekaran behaviour was extremely rude to me and using derogatory language. Does btmc does not sensitize them how to behave with female commuters on bus. Concerned higher authority should take serious action on him and i am expecting an action from btmc officials on him. Please do write in detail what measures and action are taken on this complain.
Thank you
Savita

Feb 12, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

BMTC regrets the inconvenience caused. Your complaint is forwarded to concerned Depot Authority to take action against the said conductor.

Regards,
BMTC

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Address: Bangalore, Karnataka

I boarded the bus from Bellandur. I had a bus pass but before I could take the bus pass and before me confirming my destination, the conductor started printing the ticket. He asked me to pay the amount so I told him I don't have to as I have pass. Then he started abusing me and asked me to get out of the bus. I got out of the bus best stop and took a photo of the bus with bus number.
Kindly take action against the bus conductor of the bus KA-01-FA-2021.
The date is 9th January 2020. Time of boarding :- 3:10pm. The name of conductor is not known. I have his photo with me.

+1 photos

Feb 10, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Jan 10, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC regrets the inconvenience caused. Your complaint is forwarded to concerned Depot Authority to take action against the said conductor.

Regards,
BMTC

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Address: Adugodi(towards St Johns) To Bommanahalli(towards Electronic City), Bangalore, Karnataka, 560068

Hi team, i am dharmendra rathor. I was travelling madiwala to roopenaagrahara bus stop and the fare was rs. 17/-. I gave rs. 20/- to the conductor then he said give me change but i didn't have change, so he disputed and was showing rude behavior and he took rs. 20/- but didn't return my change. I requested to him to write remaining amount on ticket backside, so i can collect it later but he declined my request and said me that you can forget that amount. I faced such kind of issue many times bmtc buses and i am not expecting my remaining amount but kindly do the needful for bmtc service and fix such kind of conductor behavior.

Ticket details:
Depot-19
T. No: 349 g-3/9
07/01/2020 12:03 pm

Adugodi (Towards st johns)
To
Bommanahalli (Towards electronic city)

Feb 11, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC regrets the inconvenience caused. Your complaint is forwarded to concerned Depot Authority for taking action against the said conductor.

Regards,
BMTC

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Praveene22

Jan 9, 2020

Bus driver is driving rash driving. Drive is drun and drive on Saturday night 8.15 bus number is KA57 F2329

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Hi team,

I took the bus from jayanagar 9 th block ragiguda temple to ecospace (Bellandur) kadabisanahalli which costs me 20rs due to unavailability of change i gave 100rs and couldn't take back the change while i was getting down the bus. I kindly request you to return me back the change.
Ticket no : 11658
Bus no : ka57f2729...

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Address: 560037

Hi,
I have board bus from marathahalli to shivaji nagar around 9.20am today i. E. 330 white bus. But the conductor charged me ticket upto shivaji nagar even though i was going to trinity circle. I asked him regarding charges, he said it's like that.

As it's not computerised ticket so destination details were not printed on that tkt. I asked him why he is giving me a ticket which is not my destination, but his behavior was so rude and he told me to get down from bus and i did the same.

It's really rowdyism by that uneducated conductor. So requesting you to take strict action against these types of employees who are cheating people and making a very bad name of btc.

Thanks,
Shakti... Concerned citizen.

Feb 9, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC regrets the inconvenience caused. Please provide Vehicle number to identify the crew and take action in this regard.

Regards,
BMTC

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S

ShaktiRanjan

Jan 9, 2020

That's I missed to check, as it was huge rush inside bus I just get down and before writing bus number it went away.

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C

cheentaku

Jan 9, 2020

Blocking road in the signal at hosur road..

btc bus fare charged by conductor. - Comment #3623261 - Image #0

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S

Suyash Chaurasia

Jan 9, 2020

The conductor of bus was misbehaving because I was speaking hindi as I'm not a kannadiga. He started arguing with me and was repeatedly saying that if I am living in Karnataka then i have to speak kannada. As I'm a student so everyday i have to travel by bus but this thing is coming out to be a problem.

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Hello... I am working in a showroom, i am complaing regards shortage of bus or the negligence of bus driver or conductor... After 7 o'clock in the evening there is no bus towards tavarekere aladamara... It happen 3-4 times a week... We are waiting till 8:30 for the bus but we cant a bus towards tavarekere aladamara... After the work we are wasting our times searching for bus it's very disappointing and irritating... So provide a bus from majestic to shantinagar towards tavarekere... Hope u will solve this problem

Feb 10, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

This is to inform that at present 16 schedules in 242B, 1 schedule in 227BA, 2 schedules in 168D one schedule in 25J, KBS-TVK and VKBS-GOLT are being operated from KBS Mejestic to Tavarekere. Please avail these services and co-operate.

Regards,
BMTC

Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 55

disrespect and wrong bus ticket

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drivers and conductors attitude

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bus ka57- f 1482 not stopped at cafe coffee day - before hope farm

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behavior of bus drivers and conductors.

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rude behaviour of conductor without my mistake

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I have forgotten my bag

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bus conductor refused student bus pass

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264a bus doesn't follow the timeline.

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overcharging by bus conductors

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lunch box

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conductor misbehaving and lied for not giving change

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conductor didn't give ticket and checking persons forced us to pay money, but no receipt for fine also

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regarding bus fare

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driver conductor behavior

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extremely rude behaviour of the conductor

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rude behavior and abuse from bus conductor of bus ka-01-fa-2021

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bus conductor rude behavior.

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forgot to take back the change

btc bus fare charged by conductor.

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shortage of bus

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