Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Sir,
As there are fewer buses from rmc to shivajinagar bus stand between 6.30 pm to 7.30 pm, daily we have to wait for 1 to 1.30 hours approximately to travel to in this route, also due to fewer buses and peak hours it will be very crowded and senior citizens and physically challenged persons can not board the bus in heavy crowd.
Hence please requesting you to kindly increase the number of buses in this route in peak hours.
Thanks.

Me and my friend were travelling from kadrenahalli to uttarahalli, we were issued a ticket of Rs. 10, Rs. 5 for each person.
I gave Rs. 20, but the bus conductor did not return the remaining amount of Rs.10, when askd he refused to pay and when i said i will complaint to BMTC, he abused me with vulgur words and misbehaved with me and did not return the remaining amount.

Bus Number : KA 57 F 3415

Dear sir,

Today on 12 december 2019 at 5 pm i travelled from emc (Near marathhalli) to tin factory. I travelled in 500d volvo bus.

Bus number ka 01 fa 1551

The conductor is somewhat middle aged (Around 40-45 maybe). Not bald headed, somewhat darker complexion. Has a moustache. No beard.

Driver is older.

I gave him rs.100. He asked me if i have any change. I didn't have it. He gave me rs.29 ticket. And returned rs. 10 at first. And wrote something on the ticket.

After that he gave ticket to a lady sitting behind and gave me another rs.10. He didn't strike out anything written in ticket as is customary once change is completely returned. He had to return another rs.50.

After my stop at tin factory came i asked him for remaining rs. 50.

He took the ticket and told me he has already returned the change. He claimed it is only rs. 10 written behind the ticket and he has already returned it.

I told him no, and explained him i have given him rs.100 which was a little old note. He refused to listen. And asked the driver to show me the rs. 50 i supposedly gave him for ticket (Instead of the actual rs.100). Driver showed me some old rs. 50 note.in fact i never even had that note.

Why would a conductor give money to driver in the middle of travel (Other than to create some sort of dubious and fake evidence)? Isn't it clear both are involved in stealing something from some helpless travellers.

After all, i can't really be expected to fight with them..

I suspect both these are stealing from travellers this way...

Ask him how much extra he and driver are making this way at the end of each day.

—

Ajit

Boarded airport bus from hsr bda with luggage. My destination was sony world.
Bus conductor: sekar
Bus was near greenwood. I had 200rs. Sekar wanted change but i didn't have any. I said he can give me after he gets from other passengers.
But he started shouting and wanted me to get down immediately. He didn't listen to other options.
Another passenger gave me change luckily.

Sekar wanted only high-value passengers in bus, i. E. People going to airport. Not people getting down in middle.
It's illegal to discriminate between passengers on the basis of their ticket price.

Hi, this complaint is regarding the rash driving by one of bmtc bus driver. I faced the over speed plus plus unwanted cuts they takes during the driving.in morning time i am passing through doddanekundi and one bmtc blue bus is overtaking 2 bus which were already parallel on over bridge. And the bus was running on middle way only from doddanekundi to kartik nagar and from kartik nagar it took their bus lane (I guess because most of other vehicles takes right so they can not go straight). Many cases i faced that some one or me might closely saved from meeting accident. Please take this as a note this overtake practice can lead to traffic or accident. So please take action on that. I am sharing details which i was able to collect.

Time : 12th dec 2019 (Between around 09:25 to 09:35)
Place : doddanekundi
Bus type : blue a. C. Bus
Bus no : ka 57 f 1783
Bus info : 500a (Going towards b s k).. (Not sure for bus info but bus no is correct.).

Thank you.

The idea was really good and i appreciate that it helps bmtc and ambulance for the faster transport, but what is the use if it is not maintained properly. People are using bus bay, i travel by bike from hsr to eco space and i see so many police and traffic people standing on bus bay line diverting traffic from bus lane. But people once they cross police they are again going to the bus lane. Could you please initiate fines for people who comes in bus lane. You can put detachable barricade too for smooth transport, once vehicles come inside there is no go they will be caught and this way your implementation will be successful. Otherwise its waste of money painting yellow lines on road and extra work of police.

Everyday traveling to gandhinagar (Near kaggalipura, kanakapura road). Buses which used to come from market via basavanagudi police station has got stopped since one week. It used fo take 1.30hrs to reach but now as we have to come to banashankari and change the bus, it's taking more than 2hrs. All buses to somanahalli, harohalli, ravugodlu are not coming fr market via basavanagudi. They are all starting from banashankari only. It's creating lot of problems for the people who travel everyday to basavanagudi or gandhi bazar. Kindly get the buses back from market to somanahalli, harohalli, ravugodlu etc...

I boarded bmtc bus : KA-01 FA 2155 at 7:20PM on 11 Dec 2019 at Sathya sai bus stand and the driver did not move the bus until 7:45PM . I don’t think that much wait time is even allowed. All the seats were filled in 10 minutes still the driver wanted more passengers. I was among the first few unlucky ones who boarded the bus and had to tolerate a wait time of 25 minutes before it started moving. Since i had already bought the tickets I couldn’t get down. I take less than this much of time to reach my destination which is spice garden road. This has often happened with me hence raising a concern, BMTC should respect the precious time of the passengers especially at such late hours and in such insane traffic.

There is drastic decrease in number of buses towards sarjapura road from agara, even after waiting for 30-45minutes rarely one or two buses arrive.

Also the buses get over crowded making people hanging from bus, women's facing severe safety issues.

A serious action should be taken at the earliest.. Atleast in the evening hours 6:00 pm to 8:00 pm it's better to start buses from hsr deport itself to sarjapur.

The bmtc bus services on route shivajinagar to jeevanahalli by number 127, is most dependable.
It is not gps compliant and few buses are provided, some of which are constantly in breakdown condition (As mentioned by the staff). The schedule is almost always disrupted and never as per tc details. Tc is rarely present to monitor the trip count at shivajinagar. Passengers are greatly inconvenienced and multiple discussions with shivajinagar enquiry counter is a pointless exercise.

I am kusuma pg student of ms ramaiah college i travel from yelahanka, i lost my bmtc bus pass yesterday and i dont know what to do, could u please kindly insist me what procedure i have to follow to get my new bus pass it's being to difficult to pay bus fairs daily for traveling as even it's far too travel from home to college as bmtc bus pass is much necessary for traveling for college

This situation is happened on 10 dec 2019 at 9.50am and the bus number is ka57 f 2984 and bus is travelling from marthahalli to silk board side.
At the time of getting down from the bus at my stop (Sarjapur circle) my phone was stolen by thiefs and i immediately realized that my phone was stolen and at that time im in bus only.
And i informed to both driver & conductor about this and they told that they will keep the bus aside and will check for thief.
At that time before me two guys was there and those are just getting down from the bus and iam came outside and checking those two guys.
The conductor said they will kept the bus to aside and what they done is while iam checking these two guys they doesn't stop the bus aside.
Iam just ran away with the bus for some distance and im not catched that bus, finally i lost my phone.
Atleast if they stop the bus for 5 mins, there might be a chance for me to get back my phone.
And my concern is if they are not willing to stop the bus, they should inform to me. Why they said like that.
That means what i understand is they doesn't have any responsibility towards the passenger or they might be encouraging this type of thefts.

So my wish is take some action on this people and i need justice.

Thank you
Hope atleast you can react for this, with your actions.
I will see whether you are also working proper or not.

Hello team,
Below are the request for easy way to travel using public transport.

1) requested driver/conductor to provide stop near "nagasandra metro" station as it will be convenient to travel to metro instead walking from deepak stop.

2) in nagasandra long queue for bag check, though there is 2 doors.
Please ass another machine for bag check process.
As it will be long queue inside and waste of time and not convenient to public.

3) please increase the metro train frequency - from 6-9 min to 2 min train from nagasandra to yellachenahalli (Green line).
During peak hours (Morning and evening) very difficult and time consuming.

Please consider request and take action, hopping there will be change soon.

Thank you in advance.

Everyday i go in bus and conductors not issue ticket if there is only one stop they take money and not give ticket. If ask for ticket give half money to people. Whether bmtc not giving salary to them that they collect coins for feeding themselves everyday. Please make sure all conductors issue tickets if there is one stop also and some people take half money and feel happy.

This complaint is against a 500f bus conductor.

I boarded the bus from vyadehi hospital stoppage and asked for ticket to my destination itpl.

The conductor issued me a ticket from graphite india to hope farm, which is approximately double the distance and charged 15rs, (Ticket image enclosed).

When i asked, he said it's the same. I almost reached my destination and didn't have time to argue with him about this as i was in a hurry, so i got down.

The complaints are:
1. He gave incorrect ticket
2. I'm remember ticket should be 10rs or so and he over charged

Details:

Route: 500f/8
Depot 24
Bus : ka 57 f 3775 (From what i can read from ticket)
Tkn no. 2044
T. No. 229
Time: 9:33pm, 09/12/2019

Two more codes at the bottom:
186kca843580
D[protected]

I would like a resolution to this complaint and be notified here in this complaint and if possible, in my email id.

Thanks and regards,

Bus number ka01f9471 displayed express bus on the board. After boarding, the conductor cut my ticket and told this is not an express bus. I asked him to cancel my ticket and allow me to deboard as the bus hadn't moved. He refused and took away my money. I had to board the wrong bus and wait in the traffic for 1 hour. Do you all have any respect for time of others? Really disappointing to have suffered because of wrong information displayed by you all. What a waste of my tax money. If the information on the board is wrong, atleast allow us to deboard.

This is to inform you that mfa1 from swami vivekananda to vaidehi bus is not following the schedule timings, when passenger asked about this inconvenience to conductor and driver. Driver misbehaving like anything and acting as if he owns bus. This is one or two days complaint. When this driver attends this bus behaves like unethical, rude with passengers, asking passengers to do what they want. We all passengers request you to take appropriate action and convey the smooth service for bmtc users. Govt. Is requesting to use public vehicles, if these guys behave like this, and not addressed ontime, then we will take this issue to higher authorities.

Ka57 f2593
6:45am from swami vivekananda.

Today i was travelling in bmtc bus no. Ka01 f9111. He gave ticket which was 29 rupees. I asked him 1 rupees change. He started scolding very badly and while getting down from bus he started spitting and threw 2 rupees coin. He used very bad words.
Everytime this is happening in almost bmtc buses where conducter refuses to give change. When people ask their money they starts scolding and raising their voice.

He was trying to touch when i ask also he is telling where i’m doing. After fighting and scolding in bus, while getting down from bus, he is telling i will think that i gave 1 rupee to beggar and take it. He started giving 2 rupees. What kind of behaviour it is??
Is it good way to spit on somebody??
I would request you to take a necessary action on that person. Please find that person who is he and take necessary actions against him.
I feel it’s scary to travel in bus where conducter is coming very near and shouting. Driver is asking me to leave 1 rupee and go.
If passengers starts giving 1 rupee less, will they take??
Matter is not about 1 rupee. It’s about behaviour of conducter.

Kindly take necessary actions
Thank you

I got into a bus today to silk board from marathahalli. This is a first time a transgender got into the bus and started asking the passengers for money. Before getting down she gave some money to the driver and conductor.
My question is why does the bus driver open the doors at the traffic signals or in the traffic. It seemed like the conductor and driver had decided this. I respect the transgender people but getting into the bus and forcing the passengers to pay isn't the right thing. The bmtc staff supporting this is absolutely not done. I would want the officials to look into this matter
The bus number is ka57f2003

Thank you

Today morning[protected] travel from marathahali bridge to bellandur. Conductor stopped bus for more than 10 min near kadubisnahalli for ticketing taking for not more than 10 people. I asked with smile face how much time will it take for not more than 10 people. And he replied in kannada as "thika muchuko". He asking me take ticket from people. He seems drunk also.

Bus no. Ka -57 - f 3153

I request bmtc please teach your conductors behavior well with public. And here i attached ticket also.