Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Dear sir/madam,

This is to bring your kind notice that, we hare facing problem with bus no. 401k/14 t. No. 239. This bus is issuing the ticket for govt soap factory but not giving the stop at soap factory where as other buses are giving the stop at govt soap factory. And also this bus conducter spoken very rudly when asked a stop at govt soap factory. Kindly take a necessory action on both conducter and driver. To insist them to give the stop at govt soap factory.

I was travelled on the below bus today and conductor was rude and also gave me higher price ticket. As per online it supposed to be rs 10/- he gave rs 15/- ticket. Secondly he is said he working here for 20 years and who am i to ask him.
He also started arguing the way i sat in a bus. Though my posture was not abstract anyone and nor blocking the path.

Ka 51
F-2123

I travel everyday from corporation circle to hennur bande every evening around 7. Today (29/11/2019) after waiting for 45 mins i saw the bus with the number 295 from kr market to dodagubbi going. And the moment i saw the bus i went forward and showed my hand but the driver never stopped, though i was standing at the right place for the buses. And i was running behind the bus, but the driver literally drove away rashly. I'm not facing this the first time. This bus never stops at corporation whenever i want to catch. Please take immediate action on the driver. There are passengers waiting from hours for this bus and this is not the way you should treat us. We stand there for hours after work. Such drivers make life for citizens difficult. Requesting that the authority will take action into this.

I was traveling from hope farm to siddapura on date 29 november 2019 evening around 6:45 pm, and i asked for a siddapura ticket and conductor issueed ticket to kundanalligate. When i told him about his mistake and asked for change and he started abusing, and said go back to your state and learn kannada if you want to stay here (He thought i was from noth) when co passanger told him that he clearly asked for siddapura ticket he started abusing them also, i don't know what kind of interviews these guys go through to be in bmtc bus service, i really feel uncomfortable and insecure to travel in bmtc especially with family, it's not safe with these kind of people. Please do something before this guy ruins someone else's trust on bmtc - bus number ka 01 fa 1748

Hi team

I am lodging this complain on conductor of bmtc bus.
Bus no. Ka 01
Fa 0934
Bus route : yelahanka to mg road (G9)
Boarded bus at : 5:00 pm on 29th nov 2019

From past 3 days the above mentioned buses are not coming to shivajinagar bus stand in respective platforms. N if asked to the concerned conductors they are irresponsible to answer it. I personally lodge this complain on this above mentioned bus conductor because he was irresponsible to answer and least bothered to respond.. Horrible!!

Today i was travelling to metro station nagasandra from anchepalya and i asked for 2 tickets and i gave money but he didn't give me the ticket i kept asking him but he ignored completely
So i decided to complaint and if you don't take any action so the bmtc is in loss
The conductor completely ignored
The bus number is ka 57 f 1866 on 29 nov friday 2019

Hi. I regularly go itpl from spice garden by bmtc buses. Today i board a bus "ka 57 f 1471" from spice garden to itpl. Time between 9am to 9:30

The conductor of that bus ask tickets, one of my friend (Girl) gave him 100, the conductor has sufficient change money but ask us change again.

As we didn't have, he was trying to get us out of the bus on the middle, shouting a lot, touching that girl here n there to make her out, very bad behavior. Literally he doesn't have manner at all.

We r not criminals here on the bus, the conductor should be in there way. Though it is govt bus it never means that they will behave like they are boss o[censored]s.

Kindly bmtc plz take appropriate action against that conductor of that bus ka 57 f 1471

Ka 01 fa 0413 29th nov 2019 7.30am travelling to majestic.

An elderly daily wages worker was man handled by the conductor
The conductor caught his throat forcefully and tired to push him out of the running bus cause he questioned why they had not stopped the bus at the kullappa circle bus stop.

Video: uploaded of the driver and conductor discussing the incident

The driver also was arrogant and didn’t stop the bus.

Hi
Please provide a bus stop in between bommanahalli and garvebhavipalya, it's difficult to walk for long distance.

Please send banashankari buses from route bommanahalli and vice versa, hardly there are busses available, we have to wait for 30-40 mins to get a bus or whatever the buses are will always be full of crowd

Kindly take my notice into consideration, lot of people suffer from this

500c buses going to itpl, after taking right in kundanahalli signal stop for more than 5 minutes.

1. This causes delays to passesgers who have bought ticket atlready, we prefer volovo over other buses because time taken in volvo should be less. Conductors and drivers are waiting for passesgers to get in. Please note these are not private buses. Majority of the people who use these buses are from software and we are chasing time always. Already because of traffic the time taken is more, on top of that these buses stop and wait.

2. Blocks the traffic at junction

3. Buses are not sopping at the bus post but stop much before that. We are asked to get down there.

Hello team,

Anekal taluk people are facing a lot of issues from bmtc buses. They are not providing bus facility in early morning time from 4am to 5am. Then after 11:30am to 1pm. We will not get any buses for kr market & mejastic buses.

We spoke several times in this issie and not get any response from depo manager.

Kindly do the needful.

I took bus from multiplex, Marathahalli in 500 Ca .I am waiting for bus conductor for ticket.He didn't come at that time.I sit at back side of bus.After some time I called him for ticket, he gave a ticket for itpl which is cost 53, , but i gave him 100 rs, but he went with that money.When i ask after sometime he argued with me .He told that I gave him 50 rs.He didn't return my money.Again i ask for 50 rs.Again he denied.How rude behaviour .Not only this time, i m facing this type of issue so many days.Pls do the needful.Pls register my complain for this

Bus route no : mf-1
Bus route : swami vivekananda metro station to vydehi hospital
Boarding point: biyapanahalli metro station
Date of ticket issued: 27/11/2019
Ticket number:131
Tin no: 12635
Bus no: ka5712027
Time of ticket issued: 8:48am
I had traveled from biyapanahalli metro station to vydehi hospital in mf-1 bus today morning but i forgot to collect the change which was return on the ticket

I boarded bmtc bus (ticket attached) at jalahalli cross. Destination peenya 2nd stage.

At an intermediate stop vrundavan, I called the conductor for the ticket
(total fare 10/-)

Instead of taking the fare he started abusing me and lifted his hand to beat me up. Though he did not physically touch me, he kept me abusing and making faces in his local language ..

In Hindi he asked for 1000 rupees fine for not taking the fare within the first 2stops after boarding the bus.

Under which law can a bmtc bus conductor beat up a passenger?

Is there a rule that a fare has to be taken within the first 2 stops after boarding a bus ?

Hi team,

I would like to lodge a complaint against a bus conductor of bmtc (Bus details: ka-53 f-080) running between sarjapura to agara. This incident happened today[protected] around 4.0 - 4:15 p. M.

Bus driver was falling on women wantedly though the bus was moving very slow and no rush in the bus. I have asked him to give ticket for agara by giving rs.20. The actual price was rs.5, unfortunately i did not have rs.5 as i was carrying daily change and nothing change is left. Conductor shouted at me to get down the bus for not having rs.5. I tried pleasing him to take rs.20 as i did not have change with me.

I have shown him my wallet and bag to prove i really do not have change and asked him to take rs.20 if he has no change and give me the ticket. He rejected and asked me to get down and scolding in kannada.

I asked him, why should i get down while giving rs.20, he stopped the bus and shouting at me very loudly in front of everyone and forcing me get down the bus.
At last, one lady has given me rs.5 then he took that and gave a ticket.
Ticket: 262846, gg 251

The fact is, i have seen him having change in his hand and asking me to get down for not giving rs.5 instead of rs.20 by pushing my hand in front of public.
This kind of behavior i have never seen in our state and would like to go legally to make a police complaint to take him out of his designation.

I really would like to take an immediate action on this also requesting you to send me frequent updates on action plan or else i would file a case against him asap since the police station is opposite to our company, it will not take much time to file a case.

This is regarding most of the buses not accepting 10rs coins. Being issued by indiana rbi still the 10rs coins are not accpted in government run buses also. These is so bad to see that even though it is approved by the government but still why it is not accepted.
Everyday traveling is inconvenient due to the issue sometimes.
Please do look in to the problem it might seems small but it is a big issue because it is not illegal to give a government issued money.

Dear all,

My name is anu. I travel from tin factory to agara since a year.

Today morning i travelled in a bus number (Ka-57 f-3338)
I am suppose to get down in agara bus stop, due to traffic signal held the driver went on the over bridge starts, i asked him to stop the bus where the bridge ends, but he refused instead shouted at me and argued with me with filthy words and he did int even stop in the next bus stop (Agara depo).
All might think this is a small issue why to take a big action about this,
If the driver if ignored today, he might do something big tomorrow

Please do something about this complain.
Not only for me, no other passengers should go threw this kind of a situation,

Thanking you

As everyone know the ecity phase 2 is also one of the main it companies location. But the bmtc is not having any bus service towards phase 2 especially the nice route service. As of now we are relying on nice route service which takes the white feather service road soon after the nice road exit. So the commuters who need to travel to ecity phase 2 needs to get down at the konappana agrahara signal, then cross the main road and walk about 5 to 10 min. Here there is no zebra cross or pedestrian signal to cross the road. With all these circus if we reach the konappana agrahara bus stop, we need to wait till one more round of signal release at konappana agrahara junction to catch the bus to ecity phase 2. And from there we need to walk about 15 minutes to reach phase 2. Due to all of these circus in order to reach ecity phase 2 after exit of nice road it's taking 30 to 40 minutes. Which is more than the journey time spent in nice road from kengeri to hosur nice road toll. But nice 2 bus service comes to phase 2 and takes 378 route to reach wipo. Why not the same route for other nice route buses. This route will not have any delay (Instead of waiting at konappana agrahara signal they can pass through phase 2 fly over) in reaching wipro. Even if its getting delayed also there might be maximum of 5min delay that can be compensated by starting early from the start point. We are around 25 commuters travelling towards phase 2 or attibele. This alteration will help lot for us. Just for the sake of 5 minutes to reach the wipro why bmtc is putting us into trouble. Even we are also bearing the same charges compared to the wipro commuters. Why only they are getting the maximum benefit on our cost. Think and bring the charges in the route which is more convenient for public not only lying to wipro employees. Then on lying everyone will think of opting public commutation service. You only think if some one has to spend 30 to 40 min to reach 2 to 3 km why we need to rely on public transport

Two volvo buses - 356n and 360b going towards chandapura/attibele passed electronic city bus stop between 5:20 and 5:35 pm. But, the two buses did not stop at the electronic city bus stop. The buses had hardly 10 people and were moving really fast in the third lane and did not stop even though i have signalled to stop. If the buses cannot stop at the defined stops, then what is the purpose of having public transportation?

Date: 25/11/2019
I traveled in bmtc on 25th nov 2019, boarded the bus from kadubisanahalli stop, and asked for ticket to hsr bus depot. Inspite of asking 3-4 times, the bus conductor still gave me ticket till hsr si apartment. Instead of 40/- i was charged 45/-.

When i asked the conductor you have given me to the next stop, he was rude in his reply. The issue is both rudeness in the service, and excess charge fared. Request refund and also to ensure proper ticketing service.

There is no bus number also mentioned in the ticket, the bus was 500-d which i boarded, at 8:35 pm.