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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Updated: Apr 15, 2026
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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 62

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P
Pradeep2716
from Bengaluru, Karnataka
Nov 25, 2019
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Address: Mysore Road, 560026

Today, i traveled from byappanahalli to new horizon college bus fare is rs 53 but they charged rs 58. I don't know why. Later i asked him regarding the extra fare but is argued with me charge is rs 58 only.
Past 3 months i used to travel from byappanahalli to new horizon college bus fare is rs 49 (Normal vajra) or rs 53 (Airport vajra).
Kindly take the immediate action on conductor on this and do the needful for all the passenger.
Please provide the complaint number for the same.
Dec 29, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Complaint registered with docket no. BMTCC10239212, to concerned depot for needful action
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    S
    Sherin Linu
    from Delhi, Delhi
    Nov 25, 2019
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    Resolved

    Address: Kanmanike colony,560074, Bangalore, Karnataka, 560074

    I board bus from kanmanike colony (Bidadi route buses 226n and 231). Daily morning i stand at the bustop and show hand for the bus to stop. Then also they don't stop at the bustop. This is not happening once., daily morning i have to wait more than 20 minutes because they won't give a stop at kanmanike colony even though the bus are not so filled. At least when people are there at bustop and they show hand for a stop, the least they can do is give a stop. Today after i have come to bustop 3 buses came which had no much rush, but none have stopped. Rather than a compliant this is a request to please give a stop at kanmanike colony when people are there at the bustop to board the bus.
    Thanks
    Dec 28, 2019
    Complaint marked as Resolved 
    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
    Verified Support
    Nov 27, 2019
    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
    Complaint registered with docket no. BMTCC10239210, for necessary action.
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      J
      Jay Chhatbar
      from Bengaluru, Karnataka
      Nov 24, 2019
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      Address: 49-Madhuvan, 1st floor, 8th main road, near kuvempu park, basaweswaranagara, Bangalore, Karnataka, 560079

      Kamalanagara last bust stop buses are parked in front of our house house no 49. And we are not able bring out our vehicle. Driver and conductor parks bus there goes for tea break we have to wait till they come. Please ask them not to park in front of house gate. After requesting them certain time start fighting with us and using bad word. Please take proper action.
      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
      Driver of the bus No.KA 57 F 1999 was not driving in the Bus lane even when the bus lane was empty. This incident took place at 10:50AM on 25/11/2019.
      The vehicle number KA-57-F-1788 driver was driving so reckless today . Overtaking from the left side hitting mine and few other vehicles again and again . Please take strict action against all these stupid reckless drivers.
      During my journey from ITPL to Hoodi in the bus KL.01.FA.0383 conductor didn't gave bus ticket. From the time I paid the bus fair I have asked him many times but he didn't provided the ticket.

      BMTC Bus number: KA.01.FA.0383
      TRIP: ITPL to Hoodi
      Time: 7:30PM
      Date: 19th NOV 2019
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        Pitrak Sarkar
        from Aurangabad, Maharashtra
        Nov 24, 2019
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        I take bmtc buses on a daily basis. My ticket price is not an exact multiple of rupees ten. Let’s say 18 rupees.in case i have change, i do provide exact changes, but else i would normally pay 20.
        Basic expectation is the conductor returns 2 rupees back. But strangely, around 90% of the times the conductor just would just tell that he/she doesn’t have the change and won’t return any money back. Sometime when you ask once again seeing that someone has provided change; he would still argue and not give it back. But this time would say something in kannada and be very rude; and still not return the money.
        Would like to complaint against such ill treatment.
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
        Vechile No: KA 57 F 1111 was being drivelled recklessly on kanakpura Road near Adigas raghuvanahalli causing road panic at 21:07 on 24-Nov-19.
        Complaint registered with docket no. BMTCC10239141, to concerned depot for needful action
        The driver of the bus ka57f2537 is exhibiting hostile behaviour. Violating traffic rules and rash Driving. Bus toeards hebbal. A lady passenger was about to fell coz he paid bo attention to passengers.
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          Kaustav Das Gupta
          from Mumbai, Maharashtra
          Nov 24, 2019
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          Address: 560066

          The bus conductor started publicly insulting me just because i didn't understand that my stop has come and didn't get off. I was in an important conversation with my family member, so thats why i didn't understand that my stop has come. This issue could have been resolved peacefully, i. E. By paying extra fare if required. But instead he started insulting me in front of people. The bus no. Is ka57f1461
          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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            Naveen@01
            from Mumbai, Maharashtra
            Nov 24, 2019
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            Address: Bangalore, Karnataka

            Hello yesterday i started my journey from maratha halli bridge to majestic in ka-57, f-3054. Due to bus driver rash driving i got injured at majestic. I asked him because you it was happened to me. He replied that so what, what i need to do now. Blood is bleeding continuously for me and there is first aid box in the bus. Finally he says that do what ever you want i don't care i will be like this only. How disgusting it is. Please take an immediate action on him.
            Nov 24, 2019
            Complaint marked as Resolved 
            Take an action immediately on him and tell him the importance of human him.
            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
            Nov 24, 2019
            Updated by Naveen@01
            There is no first aid box in the bus also.
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              D
              Darshan C Darsh
              from Ponnampet, Karnataka
              Nov 24, 2019
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              Address: Acharya Institutes of Technology, Dr.Sarvepalli Radhakrishna Road, Soladevanahalli, Bangalore., Bangalore, Karnataka

              Dear sir, we are the staffs in acharya institutes of technology, soladevanahalli and came and settled for our jobs from far places. We need to work from 9 am to 6 pm but to reach our living places near jalahalli cross there are no sufficient buses especially after 6 pm and as it is a isolated areas and we are ladies its a hard one to look for alternatives as there are not even auto rikshaws sometimes to reach jalahalli cross. We believe in the complaint section and please do provide for buses from soladevanahalli to jalahalli cross and do the needful sir. Thanking you. Hoping for your help.
              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                Ankit SY
                from Mumbai, Maharashtra
                Nov 23, 2019
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                Address: 560045

                Hi, we boarded an airport bus from kalyan nagar and wanted to go to verranapalya. But conductor gave us the ticket till hebbal and charged ₹74 (We were 2 people). Usually it is around ₹20 per person.
                When we asked him the same he started shouting on us.
                Please look in this matter, we want to report his behavior and can you please give us the extra charged amount, as this was very unfair.
                Bus number - ka 57, f 317
                Kia 8
                Depot - 25
                Time - 22:40

                Regards.
                Jan 5, 2020
                Complaint marked as Resolved 
                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                Verified Support
                Nov 26, 2019
                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                Complaint registered with docket no. BMTCC10239142, for necessary action.
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                  Pa15
                  from Mumbai, Maharashtra
                  Nov 23, 2019
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                  Address: Bangalore, Karnataka

                  Bus no ka-57-f-3545, 90e route (Majestic to yeshwanthapur railway station) bus conductor behaviour is very rash. She is not allowing students who have bmtc student pass and if anyone enters the bus she is telling that student pass is not allowed in that bus and she is arguing and forcing students to buy ticket. Her behaviour towards passengers is very rude. Please take immediate action, i have put her photo in the add photo place.
                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                    Anugrah Manohar
                    from Delhi, Delhi
                    Nov 23, 2019
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                    Address: 560049

                    I boarded (Bus number - ka 57 f 1676, tkn number - 4056) the from kempagowda bus stand by 5:15 on 23/11/2019 and reached my destination in about 6 in the morning. The bus refused to stop in my bus stop rather than going through the service road which is the bus route they went through the highway. I had earphone pulged to one of my ear but i've heard him and replied that i want to get down at the next stop. The conductor replied to my question "why they didn't stop and why should i go near the door before a stop and why they didn't take the main bus route" in a very impolite way, insulting me in front of other travelers that i didn't know the language. The picture of the place where the bus stopped and the ticket is hereby forwarded with the complaint. Kindly take the necessary actions.
                    Dec 26, 2019
                    Complaint marked as Resolved 
                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 25, 2019
                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                    Complaint registered with docket no. BMTCC10239081, to concerned depot for needful action
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                      M
                      Mahi Trilokani
                      Nov 22, 2019
                      Resolved
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                      Resolved

                      We were travelling in bus at around 11 pm in night from banashankari to btm water tank in bus no : ka-57 f-3016 on 16th november 2019.
                      The conductor has taken the money and refused to give ticket even after asking twice.. And the same has been observed for 6 other passengers. And almost every other conductor is doing the same on every day basis... Specially from the root "btm water tank to silkboard".
                      Kindly take an appropriate action on this... And despite asking for the tickets... The conductors say..."its ok ticket not required"

                      As the price from btm water tank to silkboard" is rs 10/- they will return the change of rs 2/-... And they will not give the ticket... After asing for twice or thrice and shouting some conductors will give tickets... But few others they will just move and stand to other end of the bus.

                      This is huge loss to government.
                      Dec 25, 2019
                      Complaint marked as Resolved 
                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 23, 2019
                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                      Complaint registered with docket no. BMTCC10238968, for necessary action.
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                        Aanchal Golecha
                        from Bengaluru, Karnataka
                        Nov 22, 2019
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                        Today, as i was travelling from muneshwara block to mysore bank, i observed that there was no seats provided in the bus stand for the elderly to sit and eventually unable to stand they had to sit on the footpath with mosquitoes buzzing around them. I request the concerned authority to look into this matter and put a proper seating in the bus stand for the convenience of all.
                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                          Shashi Khandelwal
                          from Mumbai, Maharashtra
                          Nov 22, 2019
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                          Resolved

                          I was travelling alone and the conductor gave me the ticket of 1 adult and 1child and told that extra charge at night. Then i showed him in google that after 3:30 no night charge then more than ten conductors came on me and was talking with vulgar language. I told him to give me only 1adult ticket then he and many others came as if they will kill me. This situation happened in majestic bus station today morning nearby 3:35am. The bus number was ka57f1214. It was starting from majestic bus station to attibele.
                          Dec 26, 2019
                          Complaint marked as Resolved 
                          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 23, 2019
                          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                          Complaint registered with docket no. BMTCC10238971, for necessary action.
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                            Ramya Kalaiselvan
                            from Bengaluru, Karnataka
                            Nov 22, 2019
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560025

                            I boarded bus from muneshwara temple (Christ college) to richmond circle in kbs-3c (Ordinary bus). As soon as i get into the bus, driver moved the bus which makes to slip down but some how managed. After that, when i was supposed to get down @richmond circle bus stop, he didn't stopped at the right place, then he stopped some where on my request. That too end in embarrassing, because he just move the bus when i'm preparing myself to get down, this cause me to fell down on the road. This kind of action should not be encouraged and banned strictly. I attached the copy of ticket number, please take necessary action.

                            Data & time : 22/11/2019 10:03 am
                            T. No : 121
                            Depot no : 02
                            Route no : kbs-3c/14
                            Type : ordinary ka5710092
                            Tkn no : 11630
                            Dec 26, 2019
                            Complaint marked as Resolved 
                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 23, 2019
                            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                            Complaint registered with docket no. BMTCC10238970, to concerned depot for needful action
                            Please have the frequency of bus G4 more that runs from sholay circli to bannerghatta.i am standing from 45 mins and am not getting any bus
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                              V
                              Vilpa
                              from Delhi, Delhi
                              Nov 22, 2019
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                              Address: Kengeri, 560063

                              Hi.. This happened near kengeri the bus driver is having a race with the person in front of him and we have seen this happen to almost most of the drivers these days. When we stopped he just ran over our car i am pregnant if something would have happened will the driver take accountability.. What is the department doing.. I will post in all
                              Social media and i want you to take action on the driver. We have logged a compliant and also who will bear the cost to repair my vehicle.. These drivers need to checked before they board the bus as they are drunk..
                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                Ron280
                                from Lala, Assam
                                Nov 21, 2019
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                                Address: Venkat Reddy Layout, Teams Royal Apartment, Bangalore, Karnataka, 560098

                                Hi,

                                I travelled on bus no.: ka01fa0819, ticketed exactly at 19:49:24 on[protected] and the token no. Is 7025.

                                I boarded the bus from jyoti nivas bus stop asking for a ticket till shantinagara bus terminal.

                                The ticket was charged rs.15 and i provided a rs.100 note and a 5 rupee coin to the bus conductor. On asking back the change of rs.90 he started making faces and then only provided me a change of rs.50 and torn note of rs.20.
                                On asking the remaining of the change he simply denied it on my face and asked me to wait. He then went to the ladies section and avoided coming back to the men's section of the bus until new passengers arrived. On asking the change back and a replacement of the rs.20 note he started abusing me in his mother tongue (Presumably kannada) making noises and on completion he again went to the ladies section.

                                On arriving my stop i had to get down from the overcrowded bus and was not able to collect my change.

                                I request you to kindly look into this matter and take strict actions on the conductor and provide me back my deserved change.

                                Thank and regards,
                                Subham chakraborty
                                Dec 24, 2019
                                Complaint marked as Resolved 
                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 22, 2019
                                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                Complaint registered with docket no. BMTCC10238922, to concerned depot for needful action
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                                  Jyotheshwar.v
                                  from Bengaluru, Karnataka
                                  Nov 21, 2019
                                  Resolved
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                                  Address: 560085

                                  Today morning i was travelling to my clg around 9.00am and i got into 45g bus bus number (Ka 53 f 029) from kathriguppe to srinivasnagar the conductor doesn't know the rules and how to behave with passengers she looked at my pass and i'd card and she said that this pass doesn't work ur college belongs to kathriguppe and she pinned a ticket for me this is the second time i am facing the situation i am an daily traveller many conductors looked aty clg i'd and pass and let me go how can she just make nonsence to me not only me many clg students were suffering from this not giving their clg i'd and pass for just not taking ticket for one stop sir this is my sincere request to look after this issue
                                  Dec 27, 2019
                                  Complaint marked as Resolved 
                                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 22, 2019
                                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                  Complaint registered with docket no. BMTCC10238921, to concerned depot for needful action
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                                    akash_james
                                    from Bengaluru, Karnataka
                                    Nov 21, 2019
                                    Resolved
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                                    Address: 560095

                                    On 21'st of november 2019, i got into a bmtc bus t-3 starting from ejipura with its last digits as follows (Fa-2147). The bus was scheduled to move at 11:10. I asked the lady conductor to cut my ticket which she declined saying, after the bus starts moving she will do so. I waited for 15 minutes and it started to move at 11:20. After traveling for 1.5 km she came to me. I gave her the exact change. She told me in a very rude manner she is not accepting the change as there was oil stains. I looked at the note and was shocked because the stains were not even that prominent. Then i told her i have 500 note, then she started shouting at me and told me to get out of the bus, she was extremely rude. The verbal assualts continued till i was kicked off the bus. I was late for an event which i was to attend as i had to walk the 1.5 km back to the starting stop and wait another 20 mins. This is extremely disappointing. I have attached the note which she rejected.
                                    Dec 24, 2019
                                    Complaint marked as Resolved 
                                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 22, 2019
                                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                    Complaint registered with docket no. BMTCC10238920, for necessary action.
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                                      Sajeer AP
                                      from Mumbai, Maharashtra
                                      Nov 21, 2019
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                                      Address: Bangalore, Karnataka

                                      I got into the bmtc today[protected] from tinfactory to nagawara signal. Normaly bmtc charges below rs.20 but this time conductor charged rs.29. When i inquired the conductor the overcharge he said this trip come under night trip. I onboarded the bus at 4.50 am. I request you to bmtc to respond on overcharging and please let me know there is any rule of charging as per bmtc or conductor unfairly over charged.

                                      I noted down the bus no which is written inside of the bus (Not sure that is the bus no or something else).

                                      Ka57-f 2329
                                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                        priyanka bajoria
                                        from Delhi, Delhi
                                        Nov 21, 2019
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                                        Address: Koramangala Club Road, 253 5th Block, Bangalore, Karnataka, 560095

                                        Today morning just 10mins back two 171 from kormangala dipo did race.
                                        I got the bus from kalyan mantapa kormangala and got down at audogodi police station.
                                        I was about to leave bus and he started the bus to run.
                                        And at forum they were stuck while doing race who will move first.
                                        They were too fast that's why i couldn't take pictures of buses.
                                        But it happened just today morning around 7.07 am from kormangala.
                                        Take strict action against them
                                        Thanks
                                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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