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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Updated: Feb 23, 2026
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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 58

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M
Murali Chandru
from Bengaluru, Karnataka
Dec 26, 2019
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Address: Bangalore, Karnataka

Dear sir, i boarded bmtc bus no 320v at kr puram railway station and asked for a ticket till big bazaar. The conductor gave till hopefarm and did not give till itpl.. I was charged more than normal. Upon asking i was scolded in kannada and refused to get into bus. As i am from tn i am facing issue.. Please help.. Understand it's not money it's attitude we are wanting to correct.
Ka57f2576
Tkt no: 8507
Time: 14.10.31
Feb 8, 2020
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Complaint registered with docket no. BMTCC10240909, to concerned depot for needful action
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    Siddharth Kembavimath
    from Bengaluru, Karnataka
    Dec 26, 2019
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    Address: BMTC, Bengaluru, Bangalore, Karnataka

    Sir everytime if we want to go for mejastic from banaswadi or from mejastic to banaswadi they are very few buses available compare to other area's buses. Really fed up of this situation so please provide some more buses as mentioned subjects and if we want to take metro for mejastic we have to go for baiypanahalli so it's hard to go everytime in metro so please make some more arrangements of buses
    Thank you.
    Feb 25, 2020
    Complaint marked as Resolved 
    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
    Verified Support
    Jan 10, 2020
    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
    Dear Sir,

    This is to inform that 2 schedules in 300B, 4 schedules in 300C and 9 schedules in 300H are operated from KBS to Banaswardi and Vice-versa. Please avail these services and co-operate.

    Regards,
    BMTC
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      A
      ARVIND ARU
      from Chengannur, Kerala
      Dec 25, 2019
      Resolved
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      Address: Bmtc, Bangalore, Karnataka

      Today 25 dec 2019, i boarded a bus from tin factory at around 12 58 and asked conductor to give me a ticket till nagavara. Usually i board the bus and give 15 ruppees for the same... Today conductor said it's 19 ruppees and ticket was given from kr puram railway station till nagavara. When i asked about it, he said he will do like that only and harassed in vulgar words with me. Am from tamil nadu and can't speak in kannada, hence it was easier for him to not to respond to me and said that i can do whatever i want and he will not change the ticket. Who can take action in this? Attaching the ticket that was given to me, with timings it's very clear that i did not board the bus at kr puram railway station...
      Feb 10, 2020
      Complaint marked as Resolved 
      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
      Dec 25, 2019
      Updated by ARVIND ARU
      500D bus Ka 57 F 3838, 500D
      Dec 25, 2019
      Updated by ARVIND ARU
      500D bus Ka 57 F 3838, 500D
      Verified Support
      Dec 30, 2019
      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
      Complaint registered with docket no. BMTCC10240908, for required action.
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        V
        Venkatesha Rao
        from Bengaluru, Karnataka
        Dec 25, 2019
        Resolved
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        Address: Bangalore, 560085

        In the west of chard road, especially in vijayanagar and maruthi mandir stop towards mysore road, there have been dedicated space for buses to stop and pick up passengers. Its often noticed that the driver doesn't drive inside and stops on the main road causing traffic jams.

        Also, some of the stops are right after the signal and the buses block the left lane causing congestion. Even though the signal light is green the vehicles are blocked because of bmtc buses. This is a common sight near adichuncangiri mutt stop.
        +1 videos
        Feb 5, 2020
        Complaint marked as Resolved 
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
        Verified Support
        Jan 02, 2020
        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
        Dear Sir,

        Please provide bus number, date and time to identify the crew and take action. The bus number in the above picture is not visible. However instructions will be given to all crew to stop the bus in authorised bus stops only for boarding and de-boarding of passengers.

        Regards,
        BMTC
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          V
          vaishalee verma
          from Bengaluru, Karnataka
          Dec 24, 2019
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          Address: karnataka Bangalore, 560034

          This incidence was happend with me yesterday evening date is[protected] i was travelling from jakkasandra to agra bangalore by bmct bus, details of the bus ka-01 fa-1322 the my mistake was just i have asked him to give me ticket as soon as i set in the bus he got so angry for that he started abusing me also he was using bad words from me i want him to learn a lesson the buses is for public property these # are pretending like we are travelling in free i even have that person photo with me if there will be no action against him i will put that picture in social media. My ticket number is -927763, gg 242.
          Feb 8, 2020
          Complaint marked as Resolved 
          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
          Verified Support
          Jan 02, 2020
          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
          Dear Madam,

          BMTC regrets the inconvenience caused. Your complaint is registered and forwarded to concerned depot for taking action against the said conductor.

          Regards,
          BMTC
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            C
            chokkalingam selvarajan
            from Bengaluru, Karnataka
            Dec 24, 2019
            Resolved
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            Hi, I am submitting this complaint on behalf of a co-passenger in a BMTC bus 500-CA (KA-01 FA 1406) that I took this morning. It seems that the passenger rendered Rs. 100 for a Rs. 20 ticket and the conductor scribbled the change amount at the back of the ticket at the time of issuing. At the time of getting down somewhere near Marathalli, the passenger requested the change of Rs. 80 that the conductor owed him. But the conductor, though had enough change, started abusing him and was asking him to get down without giving the change (Rs. 80) saying he did not have the change. As the passenger was reluctant to get down, the conductor had to give the change finally. Rs. 80 was not small amount and the conductor initially wanted the passenger to leave it behind. I am uploading the copy of my ticket (not that of the co-passenger's as he had gotten down before my stop) so that the conductor can be identified (he was not wearing his name tag).
            This is almost the case with any small changes upto Rs.5 as well. It is high time BMTC comes up with some sort of digital payment and until then conductors' behavior as mentioned above should be strongly discouraged.
            Date: 24/12/2019
            Time: between 9:00 AM to 10:AM
            Route: 500CA (Towards ITPL)
            Bus No.: KA01 FA 1406
            Attachment: My ticket copy to identify the conductor (could not get my co-passenger's ticket copy)

            Thanks in advance
            Feb 9, 2020
            Complaint marked as Resolved 
            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
            Verified Support
            Dec 30, 2019
            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
            Complaint registered with docket no. BMTCC10240907, to concerned depot for needful action
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              A
              ash1234gh
              from Bengaluru, Karnataka
              Dec 23, 2019
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              Address: Girinagar, 560026

              1. I boarded the bus from corporation to Girinagar. The ticket was 19 and I have 20 rupee. Though the conductor had the change(Few min back a lady gave change to buy the ticket) still he refused to give the change saying he doesn't have.
              Bus number ends with 3558
              2. In Sarjapura if anyone is going to get down in the next stop they take 5 rupee and afyer asking many times also they will not give the ticket.
              Feb 5, 2020
              Complaint marked as Resolved 
              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
              Verified Support
              Jan 02, 2020
              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
              Dear Sir/Madam,

              BMTC regrets the inconvenience caused. Please provide date and time of the incident to identify the crew and take action in this regard.

              Regards,
              BMTC
              It was on Dec 23, 2019. Boarded bus between 5-5.30 PM.
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                K
                kp_i
                from Bengaluru, Karnataka
                Dec 22, 2019
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                Bmtc driver brushed my car near jayadeva/j d mara and was arguing and tried to snatch my phone while i was taking photo..

                He was shouting and did not even pay a single rupee for the damage..

                In spite of having space he purposely hit my car and damaged it... Action should be taken against him and compensation to be given..

                These drivers take rules for granted and donot care about public

                Bus no. : ka 57 f 814
                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                  C
                  Chandrashekar Reddappa
                  from Bengaluru, Karnataka
                  Dec 20, 2019
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                  Address: Srinagar, 560050

                  36 from srinagar to vidhana soudha which leaves at 9:05 am from srinagar and reaches at 9:40 am in vidhana soudha back gate. But now they are not going to vidhana soudha back gate, instead giving last stop at ms building front gate. All other buses from nr colony, hosakerahalli and south bangalore area buses are still coming on same route and giving last stop at vishansoudha. But this bus conductor and driver is not ready to spend extra 10 minutes on same route. We are difficult to reach office within 10am. Requesting to give last stop at vidhana soudha back gate. Thank and regards
                  Chandrashekar r, licensed architect bbmp
                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                  Today early morning 4.30. majestic to chandapura bus conductor took extra amount for ticket. Normal charge 25 but he took 40. I denied to give extra amount but conductor behaved badly over me and told getdown from buss on the way. Bus number KA-51 F-2983. He argued that this is special bus.
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                    D
                    Dheeraj gowda A
                    from Bengaluru, Karnataka
                    Dec 19, 2019
                    Resolved
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                    Address: 560096

                    Ka 57 f 3491
                    253j
                    Date -12/12/2019
                    Time - 7.36 pm
                    Destination - hessargahata
                    Location of problem faced - srs bustop peenya
                    Subject - bmtc driver didnt stop the bus in the bus stop when went directly even though ladies where in bus stop. When i chased in my pvt vehicle and questioned he spoke rashly that no one showed hand to stop bus. As i of my knowledge its wasnt any request stop to show hands. His negligence is indirectly effecting the women safety who cant reach home safely and early due this type of drivers irresponsibility.
                    It should be considered seriously as women safety in india is at peak. When such things are made correct no special safety is needed for women.
                    Feb 1, 2020
                    Complaint marked as Resolved 
                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                    Dec 19, 2019
                    Updated by Dheeraj gowda A
                    date is 19 dec 2019 to be changed
                    Verified Support
                    Dec 30, 2019
                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                    Complaint registered with docket no. BMTCC10240906, for necessary action.
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                      K
                      kanak2012
                      from Jaipur, Rajasthan
                      Dec 19, 2019
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                      Address: 560076

                      19th december 2019 morning bus going from banashankari to tin factory 500n vehicle no 1851 lady conductor has not returned exact change. Ticket cost was 63 rs, i have given 500 rs note and she returned me back 430 rs only. And she was very rude when i asked for change as if i can make coins at my home and give her. This was my second encoumter with the same conductor when she didn't return me exact change and behaved rudely.
                      Jan 30, 2020
                      Complaint marked as Resolved 
                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 30, 2019
                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                      Complaint registered with docket no. BMTCC10240903, for necessary action.
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                        L
                        Lusife R
                        from Bengaluru, Karnataka
                        Dec 19, 2019
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                        Address: Banerughata national park sampigehalli, 560083

                        Dear bmtc
                        You service in bannerughta national park depo very bad as cow dunk buss or not on time they are like they have slept in depo
                        The bus which should come on 8 o clock that buss are mising till 9o clock they are not puntual to there given time and during eveing time many buss of national park they return back from circle so request you to take charge on # drivers and conductors
                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 07, 2020
                        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                        Dear Sir/Madam,

                        Please provide bus number, route number to check and take action in this regard.

                        Regards,
                        BMTC
                        I was traveling from kadabisanhalli to silk board by Volvo. The conductor asked me to get down as he was not having change. Then he misbehaved and dropped me in middle of the bridge.the bus number is attached in photo. The time is around 5:45 pm, 19th December., 2019
                        Complaint registered with docket no. BMTCC10240905, to concerned depot for needful action
                        I.lost my purse in bus 600F while traveling from jayanagra east to roopen agrahara .

                        The time was 7.30 to 8 pm from jayanagra east.
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                          K
                          Karthik.j842
                          from Mayiladuthurai, Tamil Nadu
                          Dec 18, 2019
                          Resolved
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                          Address: Bangalore, Karnataka, 560100

                          Hi sir/ madam,

                          I am a regular commuter of nice2a bus which runs from uttaralli to wipro gate, electronic city. The quality of the bus was good till october. Later they changed the bus and the quality of the bus is pathetic, slow, rocking seats etc.

                          The bus breaks down every 5days once and very irregular. As the return trip start from electronic city wipro at 7:10pm. It's difficult find alternative way of commuting.

                          One more point to highlight is, as the bus runs on nice road and it's highly unreliable if it breaks down in the middle of the road, we will be stranded as the frequency of public transport is very less or neutral.

                          This is not only my complaint. More than 200 people are suffering due to this everyday including bus crew.

                          We have given complaint on this issue to depot manager and still no action taken neither we got any acknowledgement. It's painful to travel on the bus in the longer run.

                          I would request bmtc to take a quick action on this and provide quality busses atleast on the nice road route.

                          Thanks,
                          Karthik
                          Feb 12, 2020
                          Complaint marked as Resolved 
                          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 07, 2020
                          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                          Dear Sir,

                          BMTC regrets the inconvenience caused. Please provide vehicle number to check and take action in this regard.

                          Regards,
                          BMTC
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                            T
                            Tnathan
                            from Bengaluru, Karnataka
                            Dec 18, 2019
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560068

                            Bus : ka57f3880
                            Route 356cw
                            Time : 9, 15 am
                            Date : 18th dec
                            Place : origination station silk board
                            Description:
                            1. One of the passenger (Senior citizen) boarded the bus and asked for roopena agrahara ticket. The lady conductor denied giving tickets and literally shouted at him to get down from the bus. She told the bus will not stop at roopena agrahara and there will be traffic jam and bla bla. He got down from the bus in silk board after embarrasment. But the bus stopped in ropena agrahara for 10mins.

                            Please take action
                            Feb 2, 2020
                            Complaint marked as Resolved 
                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 30, 2019
                            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                            Complaint registered with docket no. BMTCC10240901, to concerned depot for needful action
                            I traveled from silk board to ITPL in a Volvo with charge of 74 rupees. I didn't have change so I gave 500 rupees but I forget to get change from conductor. Please help. I have the ticket with change noted on ticket by conductor. I should be getting change of 426 rupees. Please resolve my issue as soon as possible.
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                              J
                              from Bengaluru, Karnataka
                              Dec 16, 2019
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                              Dear sir. Kindly note this request. Above mentioned route buses not operate students and old age persons and garment factory worker ladies struggling by travel.
                              Deopt no -9 manager rejected our humble request.
                              Kindly ordered to concerns officer help to travel for school childrens. Old age person and garment factory worker ladies.
                              Thanking you sir.
                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                              Hi Sir,
                              Good Evening!!!

                              Complaint against conductor.
                              He provided me ticket for Graphite India instead of Satya Sai Hospital.
                              I have been used bus from Big Bazaar ITPL to Satya Sai Hospital.

                              Kindly take an appropriate action against the Bus conductor.

                              Regards
                              Ravindra
                              Complaint registered with docket no. BMTCC10240883, to concerned depot for needful action
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                                A Brijesh
                                from Hubli, Karnataka
                                Dec 16, 2019
                                Resolved
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                                Resolved

                                Address: #901,9th A main 2 C cross HRBR Layout Kalyan Nagar Bangalore-560043, 560043

                                BMTC officer

                                Respected sir or madam

                                I am student of private university. I travel through BMTC and have a yearly student pass 2019 and 20 and on 16-December-2019 at 5:15 PM near Hennur Cross I took BMTC to Babu Sab Palya, bus number KA-57-F[protected] D). When I took the BMTC bus.I showed my College ID card and BMTC Pass 2019-20. He told that my home address is not written in the ID card which is given by my college and made me to get down at the middle of the way. Whenever we join a new college they give us temporary college ID card with my photo and college information with out home address after a period of time of 6 to 7 months they give us a permanent ID even though I told him.He made me to get down at the middle of the way and also I told him that without college approval pass cannot be generated however he did not listen. So I request you sir to take required action and this should not happened to other students also.

                                Thank you
                                Brijesh A
                                Feb 2, 2020
                                Complaint marked as Resolved 
                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 29, 2019
                                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                Complaint registered with docket no. BMTCC10240884, for required action.
                                I traveled from silk board to ITPL in a Volvo with charge of 74 rupees. I didn't have change so I gave 500 rupees but I forget to get change from conductor. Please help. I have the ticket with change noted on ticket by conductor. I should be getting change of 426 rupees. Please resolve my issue as soon as possible.
                                Complaint registered with docket no. BMTCC10240885, to concerned depot for needful action
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                                  Vishwanath M.C
                                  from Kanchipuram, Tamil Nadu
                                  Dec 16, 2019
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                                  Address: Whitefield, 560066

                                  I travel from vydhehi to hoodi everyday.
                                  Today i boarded the bus ka 57 f 3010..
                                  I purchased the ticket till hoodi and paid 20 rs.. He was very reluctant to pay back the change which had in his hand.. And while paying he roudly shouted "take your money"..
                                  Worst part is 7 people (Bihar construction workers) boarded till big bazar.. Ticket will be 70 rs.. But he gave 76 ruppees old ticket which he was hiding in the currency notes.. I was continuous watching this corruption through my naked eye..
                                  It's a high time you take action on this conductor..
                                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                  Bus operators are very unreliable for there schedule and provides wrong timing details, i have to wait for 1 hour 30 min today and operator kept saying will reach in 10 mins. Am almost going to miss my flight. Atleast KIAS -6 airport bus should provide correct time information even if they are getting late.
                                  Hi team, bmtc conductors charge ₹15 from iblur signal to eco space. It is just two stop but still. They issue ticket from agara signal to kadubisnahalli. Hence they charge 15 which is unfair.
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                                    Ashwath Achar
                                    from Hubli, Karnataka
                                    Dec 15, 2019
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                                    I travelled from silk board to hosur road junction, but the conduter delayed to give the ticket and given the ticket from madival junction, that is in the cost of 5 rs and he took 10 rs, if i ask he knowingly says you traveled from silk board, this is 1 of the reason how conducter will make violence in public transport, and stealing the money from government.
                                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                    Today i traveled in bus no KA 01 F-9394 to bommanahalli... Bus departed very late as there is no driver or conductor in the bus to inform... Conductor and driver both behaved very rudely... Because of late departure i reached my office very late... Please take proper action on them...
                                    veeresh hosagoudar's reply, Dec 11, 2019
                                    Bus departed around 8:30am from shivaji nagar
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                                      M P Nitin Kushalappa
                                      from Bengaluru, Karnataka
                                      Dec 14, 2019
                                      Resolved
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                                      Resolved

                                      Hi

                                      On 14th december 2019 at 4pm i got onto a bmtc bus (Ka 57 f 2215) from babusapalya to tin factory. The bus conductor asked me for two rupees change when i gave him a 20 rupee note. When i told him i don’t have change he charged me rs 15 for just four stops. These bus fare is very unreasonable.

                                      I got another ordinary bmtc bus (Ka 57 f 3327) from marathahalli to babusapalya alone on 13th december 2019 at 11.15 pm. The bus conductor charged me 30 rupees for the ticket. The ticket said that it is for an adult (Rs 20) and a child (Rs 10). He conductor said he was charging me one and a half. Is this valid or not?

                                      Regards,
                                      Nitin
                                      Dec 14, 2019
                                      Complaint marked as Resolved 
                                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                      Dec 14, 2019
                                      Updated by M P Nitin Kushalappa
                                      I spoke to the BMTC officers in their Tin Factory centre about the same. They confirm that these bus fares are valid.
                                      There are no direct buses from tin factory to graphite(which is a hub of IT industries). People are changing bus at big bazar which is a waste journey from hoodi to big bazar(much traffic in this area in peak hours). If possible can arrange buses from hoodi to graphite(SAP labs) and igate.
                                      Bus no ka01
                                      Fa 2139
                                      Near sevanagar bridge, when passenger boarded they closed door and injured hand to broke .
                                      Irresponsible may damage commutes life.

                                      Kindly train
                                      sangamesh hanagandi's reply, Dec 6, 2019
                                      Bad driver
                                      Time 10.19pm
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                                        Manjug05
                                        from Bengaluru, Karnataka
                                        Dec 14, 2019
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                                        I am a physically handicapped man residing in papareddi palya, nagarbhavi, bangalore. I am working in high court of karnataka. As i am not able to drive a vehicle i depend on bmtc bus for my daily commute. The bus to vidhana soudha from our area is very irregular. Per week it comes for a maximum of two times. If its regular it helps many office goers.
                                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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