Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Today 25 dec 2019, i boarded a bus from tin factory at around 12 58 and asked conductor to give me a ticket till nagavara. Usually i board the bus and give 15 ruppees for the same... Today conductor said it's 19 ruppees and ticket was given from kr puram railway station till nagavara. When i asked about it, he said he will do like that only and harassed in vulgar words with me. Am from tamil nadu and can't speak in kannada, hence it was easier for him to not to respond to me and said that i can do whatever i want and he will not change the ticket. Who can take action in this? Attaching the ticket that was given to me, with timings it's very clear that i did not board the bus at kr puram railway station...

In the west of chard road, especially in vijayanagar and maruthi mandir stop towards mysore road, there have been dedicated space for buses to stop and pick up passengers. Its often noticed that the driver doesn't drive inside and stops on the main road causing traffic jams.

Also, some of the stops are right after the signal and the buses block the left lane causing congestion. Even though the signal light is green the vehicles are blocked because of bmtc buses. This is a common sight near adichuncangiri mutt stop.

This incidence was happend with me yesterday evening date is[protected] i was travelling from jakkasandra to agra bangalore by bmct bus, details of the bus ka-01 fa-1322 the my mistake was just i have asked him to give me ticket as soon as i set in the bus he got so angry for that he started abusing me also he was using bad words from me i want him to learn a lesson the buses is for public property these # are pretending like we are travelling in free i even have that person photo with me if there will be no action against him i will put that picture in social media. My ticket number is -927763, gg 242.

Hi, I am submitting this complaint on behalf of a co-passenger in a BMTC bus 500-CA (KA-01 FA 1406) that I took this morning. It seems that the passenger rendered Rs. 100 for a Rs. 20 ticket and the conductor scribbled the change amount at the back of the ticket at the time of issuing. At the time of getting down somewhere near Marathalli, the passenger requested the change of Rs. 80 that the conductor owed him. But the conductor, though had enough change, started abusing him and was asking him to get down without giving the change (Rs. 80) saying he did not have the change. As the passenger was reluctant to get down, the conductor had to give the change finally. Rs. 80 was not small amount and the conductor initially wanted the passenger to leave it behind. I am uploading the copy of my ticket (not that of the co-passenger's as he had gotten down before my stop) so that the conductor can be identified (he was not wearing his name tag).
This is almost the case with any small changes upto Rs.5 as well. It is high time BMTC comes up with some sort of digital payment and until then conductors' behavior as mentioned above should be strongly discouraged.
Date: 24/12/2019
Time: between 9:00 AM to 10:AM
Route: 500CA (Towards ITPL)
Bus No.: KA01 FA 1406
Attachment: My ticket copy to identify the conductor (could not get my co-passenger's ticket copy)

Thanks in advance

1. I boarded the bus from corporation to Girinagar. The ticket was 19 and I have 20 rupee. Though the conductor had the change(Few min back a lady gave change to buy the ticket) still he refused to give the change saying he doesn't have.
Bus number ends with 3558
2. In Sarjapura if anyone is going to get down in the next stop they take 5 rupee and afyer asking many times also they will not give the ticket.

Bmtc driver brushed my car near jayadeva/j d mara and was arguing and tried to snatch my phone while i was taking photo..

He was shouting and did not even pay a single rupee for the damage..

In spite of having space he purposely hit my car and damaged it... Action should be taken against him and compensation to be given..

These drivers take rules for granted and donot care about public

Bus no. : ka 57 f 814

36 from srinagar to vidhana soudha which leaves at 9:05 am from srinagar and reaches at 9:40 am in vidhana soudha back gate. But now they are not going to vidhana soudha back gate, instead giving last stop at ms building front gate. All other buses from nr colony, hosakerahalli and south bangalore area buses are still coming on same route and giving last stop at vishansoudha. But this bus conductor and driver is not ready to spend extra 10 minutes on same route. We are difficult to reach office within 10am. Requesting to give last stop at vidhana soudha back gate. Thank and regards
Chandrashekar r, licensed architect bbmp

Ka 57 f 3491
253j
Date -12/12/2019
Time - 7.36 pm
Destination - hessargahata
Location of problem faced - srs bustop peenya
Subject - bmtc driver didnt stop the bus in the bus stop when went directly even though ladies where in bus stop. When i chased in my pvt vehicle and questioned he spoke rashly that no one showed hand to stop bus. As i of my knowledge its wasnt any request stop to show hands. His negligence is indirectly effecting the women safety who cant reach home safely and early due this type of drivers irresponsibility.
It should be considered seriously as women safety in india is at peak. When such things are made correct no special safety is needed for women.

19th december 2019 morning bus going from banashankari to tin factory 500n vehicle no 1851 lady conductor has not returned exact change. Ticket cost was 63 rs, i have given 500 rs note and she returned me back 430 rs only. And she was very rude when i asked for change as if i can make coins at my home and give her. This was my second encoumter with the same conductor when she didn't return me exact change and behaved rudely.

Dear bmtc
You service in bannerughta national park depo very bad as cow dunk buss or not on time they are like they have slept in depo
The bus which should come on 8 o clock that buss are mising till 9o clock they are not puntual to there given time and during eveing time many buss of national park they return back from circle so request you to take charge on # drivers and conductors

Hi sir/ madam,

I am a regular commuter of nice2a bus which runs from uttaralli to wipro gate, electronic city. The quality of the bus was good till october. Later they changed the bus and the quality of the bus is pathetic, slow, rocking seats etc.

The bus breaks down every 5days once and very irregular. As the return trip start from electronic city wipro at 7:10pm. It's difficult find alternative way of commuting.

One more point to highlight is, as the bus runs on nice road and it's highly unreliable if it breaks down in the middle of the road, we will be stranded as the frequency of public transport is very less or neutral.

This is not only my complaint. More than 200 people are suffering due to this everyday including bus crew.

We have given complaint on this issue to depot manager and still no action taken neither we got any acknowledgement. It's painful to travel on the bus in the longer run.

I would request bmtc to take a quick action on this and provide quality busses atleast on the nice road route.

Thanks,
Karthik

Bus : ka57f3880
Route 356cw
Time : 9, 15 am
Date : 18th dec
Place : origination station silk board
Description:
1. One of the passenger (Senior citizen) boarded the bus and asked for roopena agrahara ticket. The lady conductor denied giving tickets and literally shouted at him to get down from the bus. She told the bus will not stop at roopena agrahara and there will be traffic jam and bla bla. He got down from the bus in silk board after embarrasment. But the bus stopped in ropena agrahara for 10mins.

Please take action

Dear sir. Kindly note this request. Above mentioned route buses not operate students and old age persons and garment factory worker ladies struggling by travel.
Deopt no -9 manager rejected our humble request.
Kindly ordered to concerns officer help to travel for school childrens. Old age person and garment factory worker ladies.
Thanking you sir.

BMTC officer

Respected sir or madam

I am student of private university. I travel through BMTC and have a yearly student pass 2019 and 20 and on 16-December-2019 at 5:15 PM near Hennur Cross I took BMTC to Babu Sab Palya, bus number KA-57-F[protected] D). When I took the BMTC bus.I showed my College ID card and BMTC Pass 2019-20. He told that my home address is not written in the ID card which is given by my college and made me to get down at the middle of the way. Whenever we join a new college they give us temporary college ID card with my photo and college information with out home address after a period of time of 6 to 7 months they give us a permanent ID even though I told him.He made me to get down at the middle of the way and also I told him that without college approval pass cannot be generated however he did not listen. So I request you sir to take required action and this should not happened to other students also.

Thank you
Brijesh A

I travel from vydhehi to hoodi everyday.
Today i boarded the bus ka 57 f 3010..
I purchased the ticket till hoodi and paid 20 rs.. He was very reluctant to pay back the change which had in his hand.. And while paying he roudly shouted "take your money"..
Worst part is 7 people (Bihar construction workers) boarded till big bazar.. Ticket will be 70 rs.. But he gave 76 ruppees old ticket which he was hiding in the currency notes.. I was continuous watching this corruption through my naked eye..
It's a high time you take action on this conductor..

I travelled from silk board to hosur road junction, but the conduter delayed to give the ticket and given the ticket from madival junction, that is in the cost of 5 rs and he took 10 rs, if i ask he knowingly says you traveled from silk board, this is 1 of the reason how conducter will make violence in public transport, and stealing the money from government.

Hi

On 14th december 2019 at 4pm i got onto a bmtc bus (Ka 57 f 2215) from babusapalya to tin factory. The bus conductor asked me for two rupees change when i gave him a 20 rupee note. When i told him i don’t have change he charged me rs 15 for just four stops. These bus fare is very unreasonable.

I got another ordinary bmtc bus (Ka 57 f 3327) from marathahalli to babusapalya alone on 13th december 2019 at 11.15 pm. The bus conductor charged me 30 rupees for the ticket. The ticket said that it is for an adult (Rs 20) and a child (Rs 10). He conductor said he was charging me one and a half. Is this valid or not?

Regards,
Nitin

I am a physically handicapped man residing in papareddi palya, nagarbhavi, bangalore. I am working in high court of karnataka. As i am not able to drive a vehicle i depend on bmtc bus for my daily commute. The bus to vidhana soudha from our area is very irregular. Per week it comes for a maximum of two times. If its regular it helps many office goers.

Sir,
As there are fewer buses from rmc to shivajinagar bus stand between 6.30 pm to 7.30 pm, daily we have to wait for 1 to 1.30 hours approximately to travel to in this route, also due to fewer buses and peak hours it will be very crowded and senior citizens and physically challenged persons can not board the bus in heavy crowd.
Hence please requesting you to kindly increase the number of buses in this route in peak hours.
Thanks.

Me and my friend were travelling from kadrenahalli to uttarahalli, we were issued a ticket of Rs. 10, Rs. 5 for each person.
I gave Rs. 20, but the bus conductor did not return the remaining amount of Rs.10, when askd he refused to pay and when i said i will complaint to BMTC, he abused me with vulgur words and misbehaved with me and did not return the remaining amount.

Bus Number : KA 57 F 3415