Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I travel to work using the volvo service from byappanahalli to prestige shantiniketan 3-4 times a week. Since i work from 1 pm to 9 pm, i board the bus around 12-12:15 from byappanahalli metro station.

Ka 01f 3956

Even though there is a bus stop at prestige shantiniketan, the driver refuses to stop and argues with me saying there is no bus stop there. This has happened multiple times and both the conductor and bus driver take advantage of people and stop only when they want to.

Even though i requested them to stop, they started arguing rudely and did not stop.

Please take necessary action. Already a lot of people are fed up of the service as both drivers and conductors misbehave plus tickets are not issued for short distances by them.

Hi sir/madam,

Between tc palaya and rammurthi nagar bus services are very less. Number of people who are depending on buses also increased. Please include more services in this routes especially morning and evening time. Atleast start some shuttle service between tc playa and rammurthi nagar signal.

Please do the needful.

Thanks in advance.

Regards,
Jeeji

I travel from Command Hospital bus stop to Domlur Bridge bus stop which is just 2 stops and usually it charges Rs. 10 or less in non-AC buses. On 18 November 2019 I got on the BMTC bus KBS-1I/9, non-AC (vehicle number KA57F0303) from Command Hospital bus stop. I repeatedly said to the conductor that my get down stop is Domlur Bridge, but still he gave me a Mayo Hall to NAL Manipal Hospital stop ticket and charged Rs 15 from me. The attitude of the conductor was pathetic despite saying to return back my money. These type of people should not be employed in social service activities. I have attached a copy of my ticket with this grievance.

I am regular commuter of bmtc from bsk to bellandur. Though bmtc poeticizes the best transport to all the bangalorians, the ac controller installed in the most volvo buses doesn't work. This causes lot of inconvenience as drive and conductor denies to reduce the ac. I have complained many times to the depot managers, but don't see any resolution. Pls help to resolve the issue and help me to address the issue too the concerned department to take necessary action.

Rgds,
Pramod

Buses 287 & 288 always arrive late at bus stop and both the buses arrive together exactly at the same time. Once the bus arrives due to rush one bus driver asks us to get down and board the other bus which is following but the other bus also does not stop as there is already a bus ahead. Eventually i ended up missing both the buses.
This has happened many a times and it is really bad that we have to have this as i have missed many classes due to this.
Please take immediate action as we have to suffer a lot

Rash driving by bmtc bus led to an accident and damage to my car which was stand still at the domlur signal. The bus driver tried to over take at a signal and did not care the back side of the bus hitting my stand still car. I asked him to wait and he did not even care to stop even after people on the road yelled at him for what the driver did. The conductor was threatening and asking me to just go. Bus number. Ka57f3791. Need some disciplinary action to be taken and who will pay for the damages?

The bus conductors are with high attitude now. I am travelling from marthalli market to marthalli stop. And gave 10 rs.. The conductor reaction was like i don't have change and ge stopped the bus and told to get down in the middle of the route.. Have commonsense.. The bus conductors everytime correct me most of the time won't provide ticket for me for the same route and they will come to ask the ticket when marthalli stop is reached so that in hurry burry we won't ask ticket. They think like that.. Sometimes even we can think like these are busy and can't provide ticket for 5 rs in crowd. But the way he behaved today is totally horrible. First tell them to be correct then follow rules.. Horrible conductors.

Hi my self rohith, i am having monthly pass, today when i am traveling from tin factory to hebal (Bangalore) the conductor asking to take ticket because monthly pass is not allowed and after asking about rule he argue with me like "this is night service vehicle it for collection purposes so we r not allow any pass" why these conductors r telling like that and then why we need to buy pass.
Finaly i came in bus ka57f3289.
And complaint bus number is ka57f2126
Date : 18.11.2019
Time 12:50
I need reply on this and on action taken on this complaint.

Hi my self rohith, i am having monthly pass, today when i am traveling from tin factory to hebal (Bangalore) the conductor asking to take ticket because monthly pass is not allowed and after asking about rule he argue with me like "this is night service vehicle it for collection purposes so we r not allow any pass" why these conductors r telling like that and then why we need to buy pass.
And bus number is ka57f2126
Date : 18.11.2019

I have applied for bus pass and i got a message that my application is approved and i should choose appointment timings in bmtc website to collect the card. I can't properly fill the appointment page, there is no display of options for the selection of appointment timings, appointment bus stop and appointment timings. Please solve the issue with my appointment

I was traveling from kaikondahalli to sarjapur signal in bmtc bus of check post. The bus number is ka-57-f-2123. I was waiting for the conductor to cm give me a ticket he didn't cm, at last when my stop was about to cm so i nodded to driver for ticket he then called the conductor, who was comfortably sitting on the seat instead of doing his duty. The conductor came & raised on me stating that i haven't purchase the ticket. He was so rude the bloody conductor i really want govt. To screw him & fire him from the job. Should i search for the conductor or the conductor should cm & ask for the ticket. Not just with me he was rude with all the passengers who were traveling in the bus, also do inform that disgusting conductor that he don't own the bus its bcz o[censored]s he have got the job which he really don't deserve. The date i travelled was 16.11.2019. Saturday, i was in bus around 3.43pm. Please do take a strict action on the non deserving conductor. He was using some abusive language as well which was harassing me.

Bus is over crowded because driver and conductor allow people to board even if it is full. It's not a service from their side that we will take the responsibility of accommodating people in any manner. There should be proper space to stand atleast. And no body has the right to treat in a bad attitude to adjust be it a driver or conductor. We pay and hence we travel. We are humans and have some dignity which nobody has right to cross by. I don't know will my words be enough to take some action or not but i as a responsible citizen complained against the wrong happening.

I boarded bus from new horizon college towards marathalli. Bus number-ka-5 f3264.
As the bus was crowded and overloaded asusal, i was standing near by gate by holding a phone in my hand.
The bus driver shouted so badly to go inside, and shown the gesture for slapping me and he has also abused me publicly.
As i was having language problem i would not reply back.
I feel so ashamed infront of everyone. And a tear roll out from my eyes.

Kindly teach them some respect towards woman.

Regards

Hi,

I am resident of jp nagar 7th phase close to rbi layout big bazaar,

1. There is not regular buses from here, for each bus we need to wait for more than 15 to 20 minutes during peak hours. Even after waiting so long bus will be arrived with overcrowded no place to stand inside the bus.
2. Not much bus for other routes - there is only buses coming with final destination kbs and jayanagar 4th block 215h or 215ca. But not much buses which goes to shivaji nagar/mg road.
3. There is no direct bus to banashankari from rbi layout. Even though banashankari is quite closer - we need to change two buses from rbi layout to banashankari. (Rbi layout to marenahalli and marenhalli to banashankari).

Suggestion:

Kindly link a bus route from brigade millenium to bannerghatta road through mico layout route. It will be very easy to connect to that route otherwise we need to go by cab or auto.

Thanks for understanding

I travel from kalamandir to hsr bda.
A bmtc ac bus, bus number: 1800 took different route dropping me in between, instead of my stop.
This happened twice in this bus, in last 10 days.
Instead of going towards hsr bda complex bus stop, they went towards koramangla.
I tried to oppose also, but they didn't listen.
I want you take action against bus driver and conductor as both were involved taking this decision.

Respected sir, i am the passenger of bmtc bus where this days conductors are not providing tickets and they are abusing this the bus no ka f 2862 and where conductor provided half destination ticket i gave him 10rs and he printed me 5 rs ticket. Ticket no 75 114a/3 date 15/11/2019, 9.11.18sec deport -14 this are the details please make sure that this was daily happened please today i took the lead please look into it. Thank you.

I'm complement about sbj as bmtc bus driver rash driving and tuch the my bike, so driver is very bad and full rash driving. Bus nor is ka57cf356 address is rm nagar baglr 560016, iti circle sbi bank atm opst and bmtc bus is iti employees company bus. So action with driver he is rude behever pls action sir, i request humble sir, time is morning 7-45 am.
Bus nor ka57cf356.

This is to bring to notice that hijra started boarding the bus at silkboard for collecting money and gets down immediately when the bus is about to cross silkboard junction signal. It seems that conductors will not give/issue any tickets and insted they get commission from them.
I witnessed such incident several times. One such incident took today (14th november)
I boarded the bus (No. Ka-57 f2964) at 8:20 pm from hsr bus stop and it is heading towards silkboard junction. Due to huge traffic bus moves slowly, somewhere in middle, a hijra boarded the bus, the bus is dtoll far away from the silkboard signal and would take minimum 10 min to cross the signal hijra started collecting money from passengers seated in the bus. Even though bus approches near to her and he did not issue any ticket and she paid some commision to the him while getting down from the bus just before the signal.
Kindly note down such incidents, gives lot of inconvenience to the passengers in the bus.
It's become good business to both hijra and bus conductor.
Reguesting to take action against such bus conductor.

We traveled in ac vayu vajra bus from new horizon college to ramamurthy nagar bridge. And gave 100 rupees and conductor have to given change.
At the time of get down i asked my change, he missed behaved with me and said like chi chi and something nasty words used in kannada in front of everyone. When a trying to took his photo, he forcefully took my ticket from hands and said take change at hebbal bus depot. Not even consider my gender also. This is very shameful to bmtc and that too happens in ac bus.
We paid 3 times to normal bus charges to travel in vayu vajra to avoid that crowd but still that conductor behavior is very valugar and rash and ridiculous

I had got on volvo bus on 14november 2019 (Route 500ca) at new horizon college bus stop and asked ticket till kala mandir. The conductor has issued me ticket wrongly (Bellandur to kundanhalli gate) and charged me rs.30. This is cheating and looting publicly. I request you to take action against the conductor. Please find photo copy of ticket as attached