Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I am regular commuter of bmtc from bsk to bellandur. Though bmtc poeticizes the best transport to all the bangalorians, the ac controller installed in the most volvo buses doesn't work. This causes lot of inconvenience as drive and conductor denies to reduce the ac. I have complained many times to the depot managers, but don't see any resolution. Pls help to resolve the issue and help me to address the issue too the concerned department to take necessary action.

Rgds,
Pramod

Buses 287 & 288 always arrive late at bus stop and both the buses arrive together exactly at the same time. Once the bus arrives due to rush one bus driver asks us to get down and board the other bus which is following but the other bus also does not stop as there is already a bus ahead. Eventually i ended up missing both the buses.
This has happened many a times and it is really bad that we have to have this as i have missed many classes due to this.
Please take immediate action as we have to suffer a lot

Rash driving by bmtc bus led to an accident and damage to my car which was stand still at the domlur signal. The bus driver tried to over take at a signal and did not care the back side of the bus hitting my stand still car. I asked him to wait and he did not even care to stop even after people on the road yelled at him for what the driver did. The conductor was threatening and asking me to just go. Bus number. Ka57f3791. Need some disciplinary action to be taken and who will pay for the damages?

The bus conductors are with high attitude now. I am travelling from marthalli market to marthalli stop. And gave 10 rs.. The conductor reaction was like i don't have change and ge stopped the bus and told to get down in the middle of the route.. Have commonsense.. The bus conductors everytime correct me most of the time won't provide ticket for me for the same route and they will come to ask the ticket when marthalli stop is reached so that in hurry burry we won't ask ticket. They think like that.. Sometimes even we can think like these are busy and can't provide ticket for 5 rs in crowd. But the way he behaved today is totally horrible. First tell them to be correct then follow rules.. Horrible conductors.

Hi my self rohith, i am having monthly pass, today when i am traveling from tin factory to hebal (Bangalore) the conductor asking to take ticket because monthly pass is not allowed and after asking about rule he argue with me like "this is night service vehicle it for collection purposes so we r not allow any pass" why these conductors r telling like that and then why we need to buy pass.
Finaly i came in bus ka57f3289.
And...

Hi my self rohith, i am having monthly pass, today when i am traveling from tin factory to hebal (Bangalore) the conductor asking to take ticket because monthly pass is not allowed and after asking about rule he argue with me like "this is night service vehicle it for collection purposes so we r not allow any pass" why these conductors r telling like that and then why we need to buy pass.
And bus number is ka57f2126
Date : 18.11.2019

I have applied for bus pass and i got a message that my application is approved and i should choose appointment timings in bmtc website to collect the card. I can't properly fill the appointment page, there is no display of options for the selection of appointment timings, appointment bus stop and appointment timings. Please solve the issue with my appointment

I was traveling from kaikondahalli to sarjapur signal in bmtc bus of check post. The bus number is ka-57-f-2123. I was waiting for the conductor to cm give me a ticket he didn't cm, at last when my stop was about to cm so i nodded to driver for ticket he then called the conductor, who was comfortably sitting on the seat instead of doing his duty. The conductor came & raised on me stating that i haven't purchase the ticket. He was so rude the bloody conductor i really want govt. To screw him & fire him from the job. Should i search for the conductor or the conductor should cm & ask for the ticket. Not just with me he was rude with all the passengers who were traveling in the bus, also do inform that disgusting conductor that he don't own the bus its bcz o[censored]s he have got the job which he really don't deserve. The date i travelled was 16.11.2019. Saturday, i was in bus around 3.43pm. Please do take a strict action on the non deserving conductor. He was using some abusive language as well which was harassing me.

Bus is over crowded because driver and conductor allow people to board even if it is full. It's not a service from their side that we will take the responsibility of accommodating people in any manner. There should be proper space to stand atleast. And no body has the right to treat in a bad attitude to adjust be it a driver or conductor. We pay and hence we travel. We are humans and have some dignity which nobody has right to cross by. I don't know will my words be enough to take some action or not but i as a responsible citizen complained against the wrong happening.

I boarded bus from new horizon college towards marathalli. Bus number-ka-5 f3264.
As the bus was crowded and overloaded asusal, i was standing near by gate by holding a phone in my hand.
The bus driver shouted so badly to go inside, and shown the gesture for slapping me and he has also abused me publicly.
As i was having language problem i would not reply back.
I feel so ashamed infront of everyone. And a tear roll out from my eyes.

Kindly teach them some respect towards woman.

Regards

Hi,

I am resident of jp nagar 7th phase close to rbi layout big bazaar,

1. There is not regular buses from here, for each bus we need to wait for more than 15 to 20 minutes during peak hours. Even after waiting so long bus will be arrived with overcrowded no place to stand inside the bus.
2. Not much bus for other routes - there is only buses coming with final destination kbs and jayanagar 4th block 215h or 215ca. But not much buses which goes to shivaji nagar/mg road.
3. There is no direct bus to banashankari from rbi layout. Even though banashankari is quite closer - we need to change two buses from rbi layout to banashankari. (Rbi layout to marenahalli and marenhalli to banashankari).

Suggestion:

Kindly link a bus route from brigade millenium to bannerghatta road through mico layout route. It will be very easy to connect to that route otherwise we need to go by cab or auto.

Thanks for understanding

I travel from kalamandir to hsr bda.
A bmtc ac bus, bus number: 1800 took different route dropping me in between, instead of my stop.
This happened twice in this bus, in last 10 days.
Instead of going towards hsr bda complex bus stop, they went towards koramangla.
I tried to oppose also, but they didn't listen.
I want you take action against bus driver and conductor as both were involved taking this decision.

Respected sir, i am the passenger of bmtc bus where this days conductors are not providing tickets and they are abusing this the bus no ka f 2862 and where conductor provided half destination ticket i gave him 10rs and he printed me 5 rs ticket. Ticket no 75 114a/3 date 15/11/2019, 9.11.18sec deport -14 this are the details please make sure that this was daily happened please today i took the lead please look into it. Thank you.

I'm complement about sbj as bmtc bus driver rash driving and tuch the my bike, so driver is very bad and full rash driving. Bus nor is ka57cf356 address is rm nagar baglr 560016, iti circle sbi bank atm opst and bmtc bus is iti employees company bus. So action with driver he is rude behever pls action sir, i request humble sir, time is morning 7-45 am.
Bus nor ka57cf356.

This is to bring to notice that hijra started boarding the bus at silkboard for collecting money and gets down immediately when the bus is about to cross silkboard junction signal. It seems that conductors will not give/issue any tickets and insted they get commission from them.
I witnessed such incident several times. One such incident took today (14th november)
I boarded the bus (No. Ka-57 f2964) at 8:20 pm from hsr bus stop and it is heading towards silkboard junction. Due to huge traffic bus moves slowly, somewhere in middle, a hijra boarded the bus, the bus is dtoll far away from the silkboard signal and would take minimum 10 min to cross the signal hijra started collecting money from passengers seated in the bus. Even though bus approches near to her and he did not issue any ticket and she paid some commision to the him while getting down from the bus just before the signal.
Kindly note down such incidents, gives lot of inconvenience to the passengers in the bus.
It's become good business to both hijra and bus conductor.
Reguesting to take action against such bus conductor.

We traveled in ac vayu vajra bus from new horizon college to ramamurthy nagar bridge. And gave 100 rupees and conductor have to given change.
At the time of get down i asked my change, he missed behaved with me and said like chi chi and something nasty words used in kannada in front of everyone. When a trying to took his photo, he forcefully took my ticket from hands and said take change at hebbal bus depot. Not even consider my gender also. This is very shameful to bmtc and that too happens in ac bus.
We paid 3 times to normal bus charges to travel in vayu vajra to avoid that crowd but still that conductor behavior is very valugar and rash and ridiculous

I had got on volvo bus on 14november 2019 (Route 500ca) at new horizon college bus stop and asked ticket till kala mandir. The conductor has issued me ticket wrongly (Bellandur to kundanhalli gate) and charged me rs.30. This is cheating and looting publicly. I request you to take action against the conductor. Please find photo copy of ticket as attached

Dear sir /mam,
Today morning 14/11/2019 i am travelling from roopenagrahara to madiwala stop travel time is 5 mins only as she told me to go inside i politly tell her i wnt to get down next stop only i dnt know kannada language so i am not able to understand what she tells me and all of she hits me and push me inside phyisical violenece she did and when i told i will complain she was trying to take me into bus i was sacred bus no was 360m timing aroung 11 i reach madiwala when this incident happen... I need help

On 14th november morning around 10:15am i was travelling to shantinagar from corporation in volvo bus towards bannerghatta, bus no ka57 f229 depot 13. There were around 12-15 passengers in the bus & conductor was sitting in the left side third seat speaking with a passenger. Near subbaiah circle conductor got up and started asking for tickets, a non kannadiga passenger gave money to conductor for ticket. Conductor raised his hands on passenger shouting "bolimagne allinda hange kutidiya, kodo 40rs, bolimaga allinda sumne kutkond bandidane" in return passenger said sir u were sitting there now you came up and am taking ticket. Conductor continued his abusive words giving him 40rs ticket. Passener was saying again "i don't know kannada, im a doctor and why are you scolding me like this, conductor continued to blabber same vulger words the passenger got insulted and got down from bus in double road. Conductor abused and insulted that passenger very badly. Passenger said i will go to court. Being a co-passenger i felt very bad for the person. Becoz conductor was sitting and speaking to some one. When he got up asking tickets passenger gave money. How can he use such vulger words to a passenger just becoz he understand anything. Dear bmtc, passengers have many commuters like taxi, metro. The city is growing. Please teach your drivers and conducors to behave politely with passengers. Conductor raised hands on the passenger. What do he think of himself. If its a loaded bus, in the pressure he might have said some casual words but in a bus with around 15 passengers conductor raises hands on passenger and continue to use abusive words. Its shameful to know bmtc is paying salary for such manner less ediot and loosing the dignity of department. It things continues to be same bmtc will never have a future.

Hi am a college student doing my b.com in indian academy coll hennur cross... I travel in that route for past 4 years... I bored bus from kalyan nagar i stay in old baiyappanahalli.. I travel in mbs 8 bus and the bus is very rare in kalyan nagar... Today's incident made me to burst my anger there was a conductor in ka57f0690 the conductor's behavior ws so indecent... My pass is valid only in mbs8 the conductor was like ur pass is not vaild in this route u cant travel by this route u should take ticket... Were as i refused to take ticket n he dint live me n my friend hr made us to get down from the bus... These is happening for me is 6th time... Every time wen i take that thr conductor does the same thing... This doesn't happen only for me... With all the college students he does the same thing... He forces everyone to buy ticket... And once if he takes money he doesn't give ticket... This is the worst behavior of the govt employees wo is a conductor... I would plz to take sever action against him... These should not happen again for anyone...