Bangalore Metropolitan Transport Corporation [BMTC]
Bangalore Metropolitan Transport Corporation
Customer satisfaction rating: 64%
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2145
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Bangalore Metropolitan Transport Corporation [BMTC] Customer Care

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BTS Bus Depot Rd, Shanti Nagar
Bengaluru
India - 560027

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Customer satisfaction rating
64%
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2145
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Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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I travelled via 415 h bus ..the bus conductor was misbehaving in the bus .he was very rude in the bus and was not ready to mention the remaining amount also he didn't pay the amount.
I paid him 100 rs and he didn't even mention the remaining amount at the back side..
Such misbehaving people should be removed.
He needs to be removed from his duty.
Dec 09, 2020

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    BMTC bus number KA.40F.1405 Broke lane at hebbal signal at 07.12.2020 at 9:18am. He broke the lane from right to go left....
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    Bus number KA 57 F-1571 15E didn't stop in one of its stop in national college I have to run like anything till the signal for catching the bus.
    It is quite disappointing.
    If driver/conducter don't want to stop at the stand then why the hell bus stops are there.

    Kindly guide the bus driver and conductor the same unless I will raise the complaint with higher authorities.
    Dec 07, 2020

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      To,
      BMTC officers
      Bangalore, Karnataka

      Complaint on: Lack of buses to Anjana nagar as destination

      Due to Covid-19 public have reduced for the travel and need to maintain social distancing. Rules are made not to allow public in standing but there is lack of availability of buses.

      Waited for more than one hour just to get bus from KBS to Anjana nagar with no people following social distance. I request to arrange for buses as most of the public use Bus as their main mode of transportation.
      Dec 04, 2020

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        Many buses from Corporation travel via KR market, causing a jam in the already overcrowded market area. This blocks and slows down buses till Makkala Koota. A sincere request to change the travel route of a majority of the buses via KR market (whose destination is not the market) to either take the Bala gangadhara Swamy flyover (45-G/1-J route) or the lalbagh route (36 route). People wishing to reach the market from Corporation or Town-hall have a lot of other buses, and a few buses could take the Makkala koota route. This will reduce traffic in the Market area and save plenty of time for the passengers.

        While 36 A could travel through the market, maybe 45D could take the flyover.
        I sincerly hope that BMTC comes up with a strategy to reduce bus-traffic in the marker area.

        Looking forward to travelling via KR market quicker.

        Thanks and regards,
        Mrunali.
        Dec 01, 2020

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          Hi, I’m travelling from infosys salarpuria campus to silk board daily from past 1month daily ticket price was 20/-but today...
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          I request you to increase number of buses orelse provide precautionary measure and allow public to get into bus bz from navrang...
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          Hi BMTC team,
          Iam Naveen, degree college student residental at electronic city and studies in Gottigere . As the continuous decline in Corona cases the educational institution are returning to normal life. With regard to this as students we are also need to travel distances to reach institution. As the student pass issued in 2019 is left without informing us the validity .Due to this many conductors are asking us to buy tickets, and many of them are harassed badly.so I kindly request you to inform us the validity till the new application for BMTC students pass is accepted.
          Nov 23, 2020

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            It happens daily. My ticket price is 5 but they are charging 10 by giving 5rupee ticket.
            Nov 18, 2020

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              The way of marathahalli to Banashankari road.the bus stand name New horizon college(F-BGE-0049A), I'm waiting lost 1:10min...
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              Dear sir bmtc app is not working since from 15 days and u am not able to catch. My regular bus
              Nov 12, 2020

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                There is lot of dust in the iron poles everywhere and also seats, I asked to conductor about this by showing hands with full of dust, he also showing his hands with dust, i didn't understand, actually he has to take care about cleanses, if like this is continued surely Bangalore transport become worst than other states transport, please look into this matter. It's my humble request.
                Nov 12, 2020

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                  Please provide us the sufficient 176 bus facility. If one 176 bus goes, we have to wait for another bus for about 40 min and there will no 176 bus running between 9 am to 10 am.
                  Usually this is the time, when all workers, employees go to office and we really feel very difficult to travel without this bus.
                  People will be waiting for 176 bus for about 40 to 50 min but this bus will not come.
                  Kindly increase the number of 176 buses. Its really helpful.
                  I waited today from 8:45 am to 9:40 am but still i didn't get a 176 bus. Daily i used to wait but no use. Most of the days i went to sadashivnagar from navrang by walk. Please understand the people trouble and help us.
                  Nov 06, 2020

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                    [Resolved]

                    I lost my wallet in bmtc 317 bus number.
                    i picked bus at 6:30 pm from avalhalli and my lost station was shubhashnagar.
                    my name- VIKAS MAURYA
                    Contact number- [protected]
                    In wallet has-
                    Adharcard,
                    credit card
                    debit card
                    pen card
                    voter id
                    Nov 7, 2020
                    Complaint marked as Resolved 
                    One good person handover walled to hoskote ICICI bank branch. I recieved from there
                    Nov 06, 2020

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                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                    as i remeber bus number was KA-57-F-3669(not SURE)
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                      LR no : KA/T/53395568..
                      It is clearly evident that the package was teared a bit they stole some of our stock purchased from our valuable money.
                      Will raise a complaint at consumer forum and police complaint also for sure.
                      Transport stock missing.. STOLEN
                      Nov 06, 2020

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                        Buses are not stopping at Sadashivnagar police station stop especially after 6:30 PM everyday even the buses are found to...
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                        Please provide the bus as many more passengers are suffering at night time as I am regularly late traveller at 10:30 there is no bmtc bus available for Nelamangala to Jallahalli route at night..

                        Regards,
                        Responsible citizen
                        Nov 04, 2020

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                          The buses going to Shanuboganahalli and Bilwaradahalli will not stop at Designated bus stop (i.e., Jayadeva Hospital or J D Mara/JP NAGAR 3rd Phase).
                          We can understand that if no persons are there in the stop, then to go without stopping.
                          But when so many people are waiting for the buses, it is very sad that buses are not stopping at Designated stops.
                          If buses for Bannerghatta or jigani or Arenal, there are many buses available, but for Shanuboganahalli and Bilwaradahalli there are only limited buses, even that buses are behaving like this means it will be very difficult for consumers who is dependent on Bmtc buses.
                          Kindly look into it and either put more buses to the areas or atleast ask the Bmtc drivers/conductors to come at time and give Designated stops.
                          Nov 04, 2020

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                            Less number of buses are coming from Jalahalli cross, Yeshwanthpur and Vijayanagar route to Banashankari.. Even if they are coming they are taking flyover route and not coming to Nayandahalli signal. Same problem in the evening also. Buses are more to uttarahalli route and not to Nayandahalli. Please allott more buses to Nayandahalli to Banashankari route.
                            Nov 04, 2020

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                              BMTC bus No KA-57-FA-1917 hit my scooter at Hebbala signal on 30th Oct 2020 around 10.30am. I have attached bus picture.
                              Driver Name Rajagopal V
                              He was trying to jump the signal and hit my viechle from back side due to which back side complete portion of viechle got damaged and also my left leg got minor injuries.
                              Post that driver told me not to register complaints and he agreed to pay repair cost in the morning, later when i called him he is not agreeing to pay the rest of the amount.

                              I would like to raise the complaints on this incident that and below is the snaps FYR

                              Thanks & Regards
                              Sathya-[protected]
                              Nov 02, 2020

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