Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I picked up a bus in nagadevnahhli, 501c which goes from kengeri to hebbal, my stop was sumnahalli, when sumnhalli bus stop came bus went on moving without giving stop and is was the only passenger to get down there, I requested both conductor and driver to stop the bus, but they went further without stopping bus, as I started arguing with them they misbehaved vigorously, bus number is KA-57
F-3482 I travelled on 4/05/2023. Please take action against this driver and conductor, orelse I'm going to file a complaint in consumer court against BMTC... and ur consumer care phone numbers are not working. This is not fair...

Hi,

I boarded a BMTC bus from yalahanka old town bus stop to yashwantpur. Since I did not have change of ₹25 so I asked the change of 500 but conductor also didn't have change so he give me the ticket with a note (₹480) to give the change later. I gave ₹5 change at the same time to round of the value. But, I forgot to collect the change as the bus stopped at the signal before yashwantpur bus depot and conductor started rushing people to get down from the bus at the signal itself.

How can I collect this change now?
Bus Number: KA51AH2743
Route No.: 401K

Senior citizens Consession is only for Karnataka citizen only
I have been deneid senior citizens Consession in Bangalore City bus

My age is 65 years holding Telangana state AADHAR ADDRESS. DOB 02/06/1958
THE CONDUCTOR DENEID SENIOR CITIZENS CONSESSION TO ME

HE SAYS ONLY KARNATAKA ADDRESS ONLY VALID FOR SENIOR CITIZENS CONSESSION

The driver locked the door when I was supposed to get down and behaved arrogantly using unparliamentary language.

The bus driver riding bus number KA57F1420 crashed to my card today ie 29/4/2023 at 6pm near kanakapura-bangalore road and dint even stop to ask sorry.The car is door is damaged and fully scratched and the driver is not ready to even respond.Kindly check on drivers like this and we need support on this matter.Strict action needs to be taken.

On April 26, 2023 at 11:05 am i was boarding Bus from BTM Bus Stop Near Jayadeva Hospital, as soon as i got in the bus my phone was missing, the guy who stole my phone was also boarding with me, i think he got down as soon as he stolen my phone,
Device name: Motrola G52
IMEI Number: [protected]

Bus number is-[KA 57 F-1035]

I got BMTC bus with number KA-57-F-4036 at Kottigepalya.
My stop was Lakkuppe which comes after Channadasipalya and before Ganesha Temple stop.
They didn't stopped at Channadasipalya even if one of the passenger requested. Now it was my turn to get down. I requested driver and conductor sir both. But they didn't stopped at Lakkuppe and Ganesha Temple stop too.
Finally I got down at Tavarekere.
I am not getting whether the BMTC is for public or for their self as they will stop as they wish.

Today while i was traveling to kadubesanahali fro. Banashankari i lost my wallet.

I have my bus ticket. Bus number that travelled KA57F2974. Timing: 8:48am. Date: 26/4/2023.
Bus series: 500L.

Who should i contact for help

I was traveling in the bus and the bus conductor of bus no. KA53F-080 at 10:30 AM, 24.04.2023.
I was traveling in the said bus at the above-mentioned time and date from forum check post to Agara route.
I didn't have the change and only ₹200 and one ₹5 coin. I gave the same to bus conductor for ticket, he didn't provide me with the ticket and said that he doesn't have change, after a while some more passengers entered into the bus and all bought the tickets and by that time the conductor had the enough change money to give me ticket with the money and he showed me the same.
When I asked for ticket and told him that you have change now and you can give me ticket he started shouting at me in unparliamentary language, he threatened me, he misbehaved with and forcefully made me get off the bus midway.
I was in severe stomach pain as I was in my periods (menstrual cycle), in that condition he forced me to get off the bus and misbehaved with me so arrogantly.

I request you to handle my concern and complaint with utmost importance. I expect justice and equity from end.

Hi,
I traveled today from Vidyaranyapura to Rajajinagar 1st block from local BMTC bus number 401E @ 12:11:21 on 23/04/2023.

Issue in detail:

When I was about to get down at Rajajinagar 1st block.. he stopped be before the flyover.. i asked conductor politely stating that will you go on the flyover or will go down.. as the actual stop is near Rajajinagar singal.. he told i don't know.. this was really rude answer I got from conductor.. ideally he should have told me to ask driver.. As per the rules they should not go on the flyover in Rajajinagar 1st block.. I am not sure about his name he has abused me i public.. As I know how hard work our drivers and conductors does and their pressure.. what ever it may be they are for public.. They should not abuse a person when he is asking a question.. i would request you to take this as an example.. so that others who are doing like this can learn a lesson.. I want that person/conductor who has insulted me in public to apologise..

Below are the details:
BMTC: Depot 17
Date of travel: 23/04/2023
From: Vidyaranyapura
To Rajajinagar 1st block
Time: 12:11:21
Paid: 20
Tkn No: 4098
KA57F4032
Ordinary
[protected]
D[protected]..

I would request to take serious action on the conductor and update me on the same..

I hope this kind of issues will not repeat with other passengers..

Thank you,
Prashanth P

I am Vasanthi S..On 20/4/2023 i was traveled from Tinfactory to Bellandur City light Appartment and i gave 50Rs for the ticket the ticket cost was 20Rs and they did not gave change they mentioned balance 30Rs on back side of the ticket and they conducter was forgot to give 30Rs
Bus No: KA57F3311
Tkn No: 8906
Depot-20

Hii bmtc we all have a common timing for work and board a bus at hebbal at 8:05 so that we reach office on time (500 DF) vydehi stop.But got a news that the bus will be available at 9 or 7 in the morning which is making uncomfortable to travel in buses.Personally i have taken a pass worth 1800 even though it becomes less if ticket is purchased for my convenience i take a pass but here no proper bus facility is provided and even in evening we require buses between 5 to 6 there is a bus at 5:40 so please maintain as it is.

Bus number KA-01-F-4876 rout no 43B
Hoskarehalli to majestic
Bus conductor not receiving 20 rupees coin
He said BMTC MD told don't receive coin
I will put case in court

Thank you

We don't get buses in the afternoon daily. People are walking kilometres even on providing a bus route to Muddinpalya. We can see the driver resting roadside in the attachment. They park the bus for leisure time during the afternoon. Whether one or two people are commuting in the bus we want it to run regularly.
(Vehicle no. KA 57 F 2009) Please look into the matter.

The bus which you allotted at 8am from jigani to majestic 365j Ac bus(KA-57 F-15)(CORONA) is not working properly like very loud noice and speed is 30km per hour with Ac without ac..
We are not able to travel in this kindly change the bus ASAP

We were 2 adults. But the conductor charged us for 2 adult and 2 child. And he wasn't willing to reverse the charge and asked us to get out if we dint pay for 2 adult and 2 child. We did not have any child with us

We were 2 adults. But the conductor charged for 2 adult and 2 child.

I have travelling from Baiyappanahalli metro station bus stop to Hope form. But they told that it's last stop is ITPL. I don't have any problem about this but they give ticket from Baiyappanahalli to hope form. Why they didn't give to ITPL if it is the last stop. And in bus board showing channasandra.

Bus no KA 57 F 4886

Following Incident has taken place in KA 57 F. 4578 on 28/03/2023 at 18:39:41.

The bus conductor was very rude to me and refused to give me change for 20 rupees for a 5 rupee fare even when he was in possession of it. He continued to speak in a rude tone to me. After a couple of minutes of him insisting on not giving me the ticket he gave me the ticket reluctantly.

After this he said something to me in Kannada which I did not understand as I do not speak the language. After I informed him about this his tone became even more rude and I can only guess that he must have said something unpleasant about me in Kannada from it.

This has been a very unpleasant experience for me and I have never faced anything like this on any other BMTC bus.

It would be very helpful if BMTC asked its employees to be considerate and understanding towards ALL passengers who use their services. A large population that lives in Bengaluru has relocated due to work commitments which results in us not knowing the language. I do sympathize with the employees as their job does become astronomically hard at times due to this. All that I am asking for is that the employees treat ALL o[censored]s in a humane way and respect us not because we are paying for the service but because every human being deserves basic respect from one another.

I believe that the behavior that was displayed by this employee on the bus does not represent what both the people of Bengaluru and the city stands for.

Reporting this incident to you with the hope that everyone strives to represent the best in us at all times.

Thank you.