Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Following Incident has taken place in KA 57 F. 4578 on 28/03/2023 at 18:39:41.

The bus conductor was very rude to me and refused to give me change for 20 rupees for a 5 rupee fare even when he was in possession of it. He continued to speak in a rude tone to me. After a couple of minutes of him insisting on not giving me the ticket he gave me the ticket reluctantly.

After this he said something to me in Kannada which I did not understand as I do not speak the language. After I informed him about this his tone became even more rude and I can only guess that he must have said something unpleasant about me in Kannada from it.

This has been a very unpleasant experience for me and I have never faced anything like this on any other BMTC bus.

It would be very helpful if BMTC asked its employees to be considerate and understanding towards ALL passengers who use their services. A large population that lives in Bengaluru has relocated due to work commitments which results in us not knowing the language. I do sympathize with the employees as their job does become astronomically hard at times due to this. All that I am asking for is that the employees treat ALL o[censored]s in a humane way and respect us not because we are paying for the service but because every human being deserves basic respect from one another.

I believe that the behavior that was displayed by this employee on the bus does not represent what both the people of Bengaluru and the city stands for.

Reporting this incident to you with the hope that everyone strives to represent the best in us at all times.

Thank you.

Hi,

I travelled in BMTC on 7/Apr/2023 evening 6:30 from aecs layout to Majestic. I paid 500 rs for 90 rupees ticket conductor gave me the ticket by writing 500 on top of it but i forgot to collect the change from him. I have the ticket with me and bus details are below. Can I get the change anywhere.

Bus no. KA01F9588
V335E / 28
Bording point: Graphite India
Destination: kempegowda bus station
Took 2 tickets for 90 Rs.
Travel date and time: 07 apr 2023 6:38 pm

Pls let me know

KA-51-AH-4642

Place :- Kanaminike colony
Date :- 07/04/2023 Fridays
Time :- 9:15 am

He is not even stopping the bus ..
We went on the rode and stopping it he was driving right side of the rode ..

Today I came to mis of the rode u guys just need to die ppl by just to stop this stupid bmtc busses ..

Bcoz of these driver stupidity, they r not doing there work actually it's became a problem to the ppl who come and stand in bus stop early ..

Wen i asked him y u r. Not stopping the bus he saying another bus is coming ..
and he is telling that we should step in the bus where he stops he won't stop where is the Bus stop situated. . then why and whom the hell he is wrking for .. he just skipping the stop and we r late fa the work ..

And how daringly these driver doing THIS Things everyday.. its clearly shows that bmtc is not taking any kind of action .. pls don't do like that if you guys do like that one day ppl will throw stones on the bus and stops cos we r done becos of these kinda a driver not stopping the bus in Stop

And we daily do is litterly talk war we do just bcoz of not stopping in bus stop .. i request you that please take action against this driver and the depot also .. wen i inform the depot also they are like careless litterly avoiding me am my complain.

This is not fair in public service they do this every day and after that our mood will completely off that day is like feels hell . If morning only it happens entire day also will be like tat .. it could be happen any thing So please to avoid this take action against the depot first .. #Request

From byrathi cross to east point college in morning time from 9.15am and, east point to college to byrathi evening time after 5.45pm, there is no frequent buses, if we miss one bus we have to wait for 1 to 1and half hour for next buses. That to evening time as women it's became a difficult to travell, as there is all drunken people in bus stand. Evening from 5.45pm onwards there is no bus.. Next bus is at 7pm..being in city like Bengaluru we are facing this issues. If something happened to me BMTC authority is responsible. As that place is not safe after 6pm but we women's have no option, we have to wait till 7pm

Hi have travelled from krpuram railway station to bellanduru city lights appartment the ticket charges is 20rs i gave him 100 wrote bal 80rs but till I get he didn't gave are spoke about i was in hurry for my work in the tension i forgot to ask

Depot 43
T.no 236
500DG/F
KA57F5098
TKN NO:- 11135

Bus number KA 57 F 0181 will not stop in busstops and doesn't open doors for the passengers

Dear sir/madam

It's a very appreciative thing that the department is providing AC buses to many long routes. Likewise if the department could provide AC buses to route 600F, 600FC and all the 600 series, it will be convenient for passengers to travel comfortably.

Considering that the number of passengers who travel are huge, request the concerned authorities to do the needful and oblige.

Thanking you
Bmtc commuter

Hi

There s no most of busses from gunjur to market ...plz look into this ...

Bus conductor didn't give Rs.5. I asked him more than 3 times. very bad service. they are looting peoples money.

also surprising bmtc grievance tab in the website is not working. they intentionally took it down i guess.

Bus number, V-500A which goes from Banashankari to Hebbal through outer ring road, there is no proper scheduled timing mentioned for this bus. Need to wait for 1 hour or even 1 and half hour in mornings, There is no proper response from Banashankari TTMC, when called, they say "Its coming on the way" ( yet does not come for 30min ) or "Some problem with the bus". Some or other reasons they tell. this is a huge problem for people who travel daily from Banashankari to Manyata Tech park. We are reaching late to office. Please kindly suggest proper scheduled timings so that we reach on time for our office. Or if buses are not available, please mention it. ( so that we could make other arrangements). They say these buses (V-500A) run every 15 min, but during morning times, we are waiting for 1 hour. Kindly check on this issue.

It was a uncomfortable situation faced in Banglore Shivaji Nagar BUS terminal on 2/04/2023 8:30pm evening.When i went to the Public Toilet The Maintenance Personnel sitting out side was smoking cigarette which is first of all wrong and demanding 5 Rs for Urinal and I gave 2Rs but he did not allow me to enter inside, While it has been clearly mention that Urinals are Free.When asked they used foul languages. & They were so disrespective. kindly request to take action soon .

The conductor is giving a roung ticket to me the vehicle number is KA 57 F 3519 and the ticket is also wrong

Abused by conductor for not knowing local language, because I asked for remaining change for the toll ticket of five rupee, because I don't had change for 100 rupee

Bmtc buses in the morning are late first off all the buses from route electronic city to kengeri 378 even if they are late
Some buses dont give stop even if there are 2buses back to back they are busy in doing race without giving stop everyone has school and colleges i request you to please take action for the above complaint
Thank you

Bus no. KA57 F163
Water is coming from AC system and dripping on the passengers
This bus travelling from hebbala to ITPL,
Fix this issue soon
As it's continuing since from many days
Very horrible situation to travel in this bus

Date of the incident : 28th Mar 2023

While I was waiting in my car for the traffic police to give the signal in front of the Varthur Police station, bengaluru to cross the road the BMTC bus KA -57-F0077 came and took the negligent turn and scratched and damaged my car.

i would request you to provide a compensation of amount RS10000/- ( rupees ten thousand only ) towards the repairing of the vehicle .

I have attached the photo of the bus along with the driver that damaged my car and portion of the damages in the car .

Unruly and careless Driver - KA51 F2051

Almost hit my car while taking a turn, even though I was waiting on the side for the bus to pass. On top of it, was abused by the bus driver, when I asked him to be careful while driving. Request you to ask drivers to be more careful while driving and maintain civic sense. They should not behave like they own the roads of Nagarbhavi.

Bus No- KA51 F2051
Near Nagarbhavi Road
28/03/2023, 12.30PM.

Dear sir/madam,

Now a days the gadgets and valuable items theft has become a biggest problem in BMTC buses in Bangalore City, i found many of them have lost there phones. Laptops, wallet etc. My mobile is also stolen in BMTC buses and my colleagues have also lost there mobiles recently in the BMTC buses, today while traveling in Volvo vajra bus two more mobile phones stolen this is horrible. Even Volvo buses are not safe to travel in Bangalore City

My request to the BMTC staffs to take strict action and atleast try to make some rules against theft in government buses and avoid over crowd in buses where we find difficulty to save our belongings. Public has some trust to travel in BMTC buses, further if continuous the same people will refuse to travel in BMTC.

Important area where theft happens.
1.Dommadandra, sarjapura road
2.Ibllur
3.kadubisnalli
4.devarbisnalli
5.bellandur central
6.Marathalli

THANKS

It's bus to Banashankari and I got up in kr puram the driver is driving too speed there was situation where he was gonna hit a car/ an accident the BUS number is KA 41 D2749. date : 23 March 2023 8:17 pm

When I cought Vayu vajra bus no KA57 F138 from Hope farm to Silk board at morning 7 35 AM, asked driver to in rease AC. But conductor rude behaved with me and create d scene in front of all passengers which is completely unacceptable. I need strict action to be taken against the conductor