Bangalore Metropolitan Transport Corporation [BMTC]
Bangalore Metropolitan Transport Corporation
Customer satisfaction rating: 63%
Submit a Complaint
2183
COMPLAINTS
ADVERTISEMENT

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care

TwitterFacebookLinkedIn
Address
BTS Bus Depot Rd, Shanti Nagar
Bengaluru
India - 560027

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
283
down
120

Phone:
Phone:
up
192
down
109

Submit a Complaint
Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
Read more
63%
Complaints
2183
Pending
0
Resolved
1378
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Sort by:
Report
Copy

The MyBMTC app is not able to track the latest buses i.e., KA 57 F 4xxx series buses.
Please do the needful so as to benefit the passengers
Jan 17, 2021

Complaint Status

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    I asked for ticket, from Malleswaram 11th cross to KammagondanaHalli i.e., KammagondanaHalli Rama Temple. But conductor gave...
    Helpful
    Share
    Report
    Copy

    As 20-21 pass application as been released by the Bmtc, we are facing difficulty in selecting our via stop, like many o[censored]s need majestic as via stop but the majestic option is missing from it so please update it properly.
    Thank you
    Regarding
    Thimmegowda S ([protected]).
    Jan 10, 2021

    Complaint Status

    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      Today i was travelling from Marathali to Bellandur like normal days.
      This routes ticket fare is [protected]@10/-
      br...
      Helpful
      Share
      Report
      Copy

      I was travelling to sumnahalli in BMTC Bus Number KA 8842 which comes from Yeshwanthpur to Kengeri. And driver is a non sense speaking about personal things and all. Who is a mannersless and idiotic person. He is public servant and pls act as so.. he is doing any charity to travellers. It's his duty . I need a apology letter from him
      Jan 09, 2021

      Complaint Status

      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        Report
        Copy

        Mis behaviour of conductor and driver.
        Doors are opened all the time irrespective of bus stops and taking previous stages money.Since door was opened entered inside bus from Gottigere but ticket was issued from basavanapura gate
        Bus BELONGS TO DEPOT NUMBER 27
        KA01FA1517
        Driver and conductor opening door all the time and taking tickets for previous stages
        Jan 07, 2021

        Complaint Status

        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          Dear Concerned,

          KA57F1054, 365 J KBS to BANNERGHATTA ROAD, The mentioned route bus not able to hold Rain water...
          Helpful
          Share
          Report
          Copy

          I lost in the bus, the bus coming from jaibharath nagar to shivajinagar... At timing 6.30 pm to 7.00pm evening
          Jan 04, 2021

          Complaint Status

          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
          Add a comment
          Helpful
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            Report
            Copy

            There is no option of kempegowda bus station in bus pass application in via 1 and via 2, there is no mejastic option so that we r getting delayed for applying bus pass so please add that option as soon as possible...
            Jan 01, 2021

            Complaint Status

            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              Report
              Copy

              Hi,
              I am regular bmtc passanger from bagmane tech park, doddsnekundi to Banashankari. Till 10days before all busses use to come and stop doddsnekundi below flyover. But suddenly all busses are started going on flyover. We all many passengers are waiting long time for bmtc buses but no buses are coming below flyover. No board kept or no intimation that all buses wil go on flyover henceforth. This is redicules.. You should keep before some board atleast to passanger knows henceforth bus wil not come here but not done. Kindly do the needful.

              Thanks and regards,
              Harini v
              Bmtc passanger.
              Bangalore
              Dec 30, 2020

              Complaint Status

              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
              Add a comment
              Helpful
              Share

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                Report
                Copy

                Dear sir/ madam,
                I am private company worker I am daily waiting one are more hours in k r puram railway station evening 5.30onwards to go to makanahalli this route bmtc busses are more but not coming peak timings before lockdown is Opperate correctly now is working too much this route busses
                Please consider my request please Opperate correctly and need to passenger support
                Most people depending on bmtc busses
                Now days job opportunity is less in this time busses depending people how to go currect time in office daily is to late loss for the he's and she's job
                Dec 28, 2020

                Complaint Status

                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                #BMTC
                Increase village side busses
                1 Comment
                Helpful
                Share

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  Report
                  Copy

                  With the easing of lockdown & public transport back, the traffic problem is also back with a bang
                  BMTC buses never park their vehicles in designated places. It can be bus stop or end of service, this is creating lot of inconvenience to road uses as well as bus users. How & will educate these errant drivers, we are improving roads bus stops but without bringing behavioural change & only improving infrastructure is losing public tax payer money. BMTC must take ownership to change this nuisance and stop harassing road users
                  Dec 27, 2020

                  Complaint Status

                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                  Add a comment
                  Helpful
                  Share

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    Report
                    Copy

                    Hello
                    Sir, that is painful to say about 180 timing that is not defined I don't know why ... They are always late from time ... Today I m waiting from 8:30 but it is 9:48 now ... I m student ... I don't what should I do ... But this is much depressing...
                    I hope you will take right action to solve this problem ...
                    Dec 26, 2020

                    Complaint Status

                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                    Add a comment
                    Helpful
                    Share

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      Report
                      Copy

                      Dear Respected Sir/ Madam

                      I Am Not Giving You Details Of bus here because I have warned the driver gently and he has promised me he will never do this mistake again so just because of humainty I am not informing you bus number and driver details and now why I am raising a complaint here is I am requesting you to strictly warn all the buses going towards Peenya 02 Nd stage not to enter in Govindapa Bakery Road because it's a 10 Feet Road and no buses is permitted to go in this road and actual route is Mahadeswara Nagar Main Road towards Hegganahalli but some of drivers I don't know why they are trying to go in this road and creating Traffic. To be frank here public also feeling very bad about your bus drivers for entering into the small road. So plz inform all drivers not to go in Govindapa Bakery Road Let them go in Mahadeswara Nagar Main Road as per the route allotted to them.

                      Thank You
                      Citizen Of India
                      Dec 23, 2020

                      Complaint Status

                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                      Add a comment
                      Helpful
                      Share

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        Report
                        Copy

                        I would like to file a complaint against the bus conductor present on the route 36B, vehicle number KA 57 F 88 at 3:20pm on 22nd December. The conductor, even after providing all the valid documents didn't accept my student bus pass giving the reason of not having a hard copy of the receipt. This year with the pandemic situation, our college has accepted only online payments and has given us all only online receipts. And the other buses I catch have no problem. This conductor rudely rejected my pass and forced me to buy ticket.
                        Dec 23, 2020

                        Complaint Status

                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                        Add a comment
                        Helpful
                        Share

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          Report
                          Copy

                          As the conductor of the bus no.
                          KA-01
                          FA-1386
                          From kavalbyrasandra to egipura bus stop is so rude to the passenger as the passenger was asking the he's reaching Point address the conductor behaviour was too much wrong to the passenger ..as I request to the BMTC tht a clear briefing to be taken how to behave with a passenger as they pay n ride n bus conductor was Behaving too much rude to tht person...thankyou
                          Dec 22, 2020

                          Complaint Status

                          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                          Add a comment
                          Helpful
                          Share

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            Respected whomesever it may concern,
                            I 23years old Female citizen of Indu was travelling from shivajinagar to Kodigehalli...
                            Helpful
                            Share
                            Report
                            Copy

                            The bus route from Banashankari to Vijaynagara and transverse. There is a shortage of bus from Vijaynagara to Banashankari. Only few MF12 busses are available. We have to wait for hours to get a bus. Think about the students who have to travel everyday. Please resolve this Asap. Increase the buses in this route. Thank you.
                            Dec 23, 2020

                            Complaint Status

                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                            Add a comment
                            Helpful
                            Share

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              Report
                              Copy

                              Hi Team,

                              Bus No - KA 57 F 3380 have hit my left side car Mirror and kept going on. I have stopped to have a talk he did not get down from the bus and started arguing with Abuse Words. Which is not right and He has not right to abuse a person like that even though it is his mistake. I have take his picture along the bus number. Request you to take an action.

                              If i would like to register case for abusing me front of Public.

                              Bus : KA 57 F 3380

                              Place : Toll Date Signal - Magaid Main Road

                              Time : 3.08 PM
                              Dec 11, 2020

                              Complaint Status

                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                              Add a comment
                              Helpful
                              Share

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                Report
                                Copy

                                I travelled via 415 h bus ..the bus conductor was misbehaving in the bus .he was very rude in the bus and was not ready to mention the remaining amount also he didn't pay the amount.
                                I paid him 100 rs and he didn't even mention the remaining amount at the back side..
                                Such misbehaving people should be removed.
                                He needs to be removed from his duty.
                                Dec 09, 2020

                                Complaint Status

                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                Add a comment
                                Helpful
                                Share

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  ADVERTISEMENT