Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

The bus conductor is very arrogant towards the clg girl. Becoz she forgot the original pass and showed the Xerox pass he behaved very rudely. The girl payed the money and took the ticket but still he didn't return her pass and talked very rudely to her and her father.

I have travelled with Bmtc bus #KA57 F 5246 yesterday (Feb 20, 2023) from Chandapura to Electronic City at around 11.30 am.

My travel costs 15 rupees, however I didn't have the exact change and hence I gave 100 rupee note to the conductor to which he issued the ticket with a marking that change has to be issued to me.

All along the journey I have reminded him that he needs to give me a change of 85 rupees couple of times for which he asked me to wait. But when I was about to get down at my stop, he started arguing that he doesn't have change to give it to me and he started yelling and behaving rude. He was adamant that I can complain to police and he doesn't care.

He was behaving rude with other passengers too as I noticed during my journey.

Please take necessary action against the concerned conductor and make sure such incidents doesn't occur again so that people aren't discouraged to use public transport.

Thanks!

Incident date : 17/2/2023
Time : 8:00pm - 8:30 pm
Bus root - Marathahalli to KR market
Bus number
KA-57
F-4184

Actually I asked ticket for (Marathahalli market to Borewell stop). But he gave (HAL maingate to Murugeshpalya) And he asked Rs.15/- . Actual ticket price for my stop Rs.5/- only.

And also he didn't stop on Borewell busstop. Then he stop the bus near Foundary and Forge Division. And his spoke very roudly because of Language.

On that day I feel very bad infront of the all passengers. Please take action to him and refund my remaining amount Rs.10/-

Thank you.

I gave the money and my aadhar card to conductor and asked for ordinary day pass. He printed my pass with wrong aadhar number and refuses to give me another pass or refund. After lots of argument he just signed on the pass and told me it won't be a problem. I have to travel a lot today and I don't have extra cash with me. He is even asking me to pay to get new pass even though he is at fault to give type wrong number.

This regarding wrong ticket issued by conductor. I got into bus at ESI stop Rajajinagar and asked for ticket till Rajajinagar metro station and he issued govt soap factory when I asked about wrong ticket he started shouting one and he argued that I told wrong metro station
Plz do look after this type of conductor where they cheat people
Hopefully u people will solve this problem

Hi Team,

we got the bus on 9:50 at Carmelaram bus stop and we got down on 9:55 at ambedkar nagar and bus is G2 new bus but we didn't remember bus number.

I lost my mobile phone in this bus please look into this and reach out to me at [protected]

I took Bus from Mariyappanapalya to K R Market on 09/02/2023 which costs 20 Rs, but as I didn't have change I gave 100Rs but forgot to collect change from conductor. What to do to get back the change?

Ticket details:
Bus Number:KA41D2363
Boarding point: Mariyappanapalya
Dropping point: K R Market
Tkn number: 6382
Date:[protected]
Depot-37

This is a tragic situation for people coming from other states and dont speak Kannada. The conductors are rude to start with, however the most tragic sitiation is when the conductorsbdo not gove back 5 to 10 rupees changes to customers. They should be earning more than the government. We dont speak the language and get cheated by govt employees. If anyone from Karnataka is visiting Sabarimala or Padmanaba swamy temple, we treat then like guests. Very sad about the Kannada culture.

The bus conductors doesn't render proper change. They print wrong busstop names (area names) and take extra amount from the passengers.
I hope a proper action will be taken.
I have attached a receipt which was given by the conductor, i took the bus from hennur but for extra amount he has printed as babusabpalya.

Thank you for this feedback or complaining site.

I used bmtc fly over bus service from chadapura to checkpost everyday by giving 20rs extra.
Yesterday 6th feb 2023 when I was returning to chandapura, driver refused to give stop at chandapura bus stand as they stopped at signal nd asked everyone to get down. I said them I did not noticed that nd requested humbly to stop at chanda bus stand. After so many request they didn't stop. When I started crying then they stopped at somewhere in highway dark place. Being a girl if anything happened to me on that day who will be responsible for that. Bus driver nd conductor both behaved same with me.

Bus no- KA57F4729
Dete[protected]
Time-around 7:30 pm

I need a quick action nd answer for same

I took BMTC AC bus from bansankari to Manyata, at silk boar bus stand I got place to sit in the first seat, As per BMTC rule in AC BUSES are first seats reserved for conductor ?
Bus no - KA 01 FA 2031

Iam new to Bangalore and at night one conductor has maken fraud at me he has taken the money 5 rs but didn't get the ticket i asked twice but i didn't get any reply from him but in tin factory check-in officers came but i have no ticket i asked Conductor you taken money but you didn't given ticket so that he said i asked him twice he didn't taken like that so my kindly request to BMTC to keep cc cameras in bus so that the new passengers are protected from the that bloody few fraud conductors, even without passengers mistake they are paying fines

I forgot my suitcase and hit off from bus. 5 th Feb. Then called conductor after 30 Montreal he located the bag. Made sure I it is mine. Took my call nicely many times. What’s up the picture promptly delivered to me on his return trip from electronic city. Called me and coordinated on time and spot. Politely refused money for token of thanks. Happy to see many of these conductors on Bangalore transport.
Thank you for Ashoka Depot 25
Shivanand - passenger

I forgot my suitcase on airport trip and got off Then I got phone number of Ashoka depot 25 conductor of bus. He promptly located my suitcase made sure it is mine what’s up the image took my call promptly many times and called me on his return trip from electronic city and delivered to me at silk board station promptly. He also politely refused money when I offered as token of thanks. Appreciate Bangalore transport conductors of this honesty.
Thank you
Shivanand passenger.

Hi Team,

I took Bus from Isolation Hospital to Garudacharpalya on[protected] which costs 20/- Rs, but as I didn't have change I gave 100Rs but forgot to collect change from conductor. What to do to get back the change?

Ticket details:
Bus Number:KA01F8702
Boarding point: Domlur Bridge
Dropping point: Garudacharpalya
Tkn number: 21
Date:[protected]
Depot-15

Hello sir,
This is to inform you that from shivajinagar to banerghatta route (G4) Buses are not at all running on time due to shortages of buses, this is highly critical for daily passengers on this route, I'm requesting to you that please do survey on this and rectify the problem as soon as possible.

Hope BMTC will understand the daily commuters problems.

Thank you

Passengers waiting almost 2 hours in sujatha thakis 252f one bus is not came here this what Dagar Bmtc rules chuthya nan makla
Bus bidro time ge namardha sule makla

I have lost my earphones- Mivi duopods charging case while travelling from HSR depot 25 to Kundalhalli gate today.

BMTC BUS HIT MY MOTHER
DATE -21/01/2023 TIME -6:50 PM
Bone mill bus stop, Hesragatta main road bangalore-57, BMTC bus colour- Blue
Bus passion towards Chikkabanavara
I TRIED TO COMPLEMENT BMTC CUSTOMER CARE NO PROPER RESPONSE - THEY ASKING BUS NUMBER THAT TIME NO ONE NOT NOTICED, AND TELLING BUS TIMEING VICE NOT TRACTABLE.
PLS FIND THE BUS DRIVER TAKE ACTION

REGARDS
VIJAY

As i was traveling to kasturi nagar in bus number KA57F1915 500 -hennur depo arround 6:30 pm, just because 2 other ppl are getting off before the bus driver dint even ask if anyone else is getting off the bus stop n directly speeds up to the next Stop n when i asked him to stop at the Kasturi Nagar Bus Stop he was like what was i doing when he stoped so i gave him the reply bus Stop yeli irodhu for that he replied nim Mane munde yella nilsak aagala in a mocking way, and he became hyper. Nan Mane yenu main road madya na irodu ??? The conductor also instead of correcting the issue is supporting the driver, if this is the rule BMTC pls put up instructions inside bus saying "there will be no particular bus stop, get off where the driver n conductor's tell you to regardless o[censored]r payment done for travel " there are better and good drivers n conductor's in BMTC, just because of some misbehaving drivers n conductor's the whole BMTC gets blamed it was so insulting, request if drivers and conductors are getting appointed please do take their behaviour into account and then appoint them.