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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 64

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H
Htna_sarp
from Bengaluru, Karnataka
Nov 11, 2019
Resolved
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Address: Shivajinagar, 560083

I boarded the bus from royal layout at 12.15 pm for work at electronic city. Conductor was in front giving tickets to ladies. The bus was very over crowded where i got in. Me being a man, went right at the back because i would be getting off at electronic city about 13 kilometers away after about 12 stops.
The next stop gottigere most people got down but people also got up. Though i got a seat it was the last seat and the conductor was right at the front giving tickets to the ladies. The next stop after gottigere, ticket inspectors got in and fined me rs 200 for ticket less travel. I felt harassed, insulted and humiliated.
I had only travelled two stops and the conductor was still giving tickets to the people in the front. I was only waiting for him to come back. Also, they did not have any other mode of payment except cash. So i was be boarded and made to withdraw cash.
I was travelling with a fractured right hand. Normally i drive but have been taking the bmtc bus since nov 1st because of my fracture.

I don't want the money. I am an avp in a prestigious bank and self respect and pride means a lot to me. I want my self respect to be restored.
+1 photos
Dec 26, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Complaint registered with docket no. BMTCC10238667, for necessary action.
Usually everyone go to work by 8 or 9 but the buses are not at all available, either 3 or 4 buses come at the same time or no bus for 1hour.So i would like the bmtc commissioner to sanction two buses from gottigere to kengeri via uttarahalli. It would helpful for the college going students and people heading for work.
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    Srijita29
    from Mumbai, Maharashtra
    Nov 11, 2019
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    Address: 560078

    I took 600f at 7:50 am on 11-11-19 at jp nagar 5h phase bus stop, the bus is too crouded so i was standing near the gate, the bus conducter is forcing me to get inside by touching me 4 timese unnecessarily so i insisted him to give my ticket money back so i can get down from the bus because he is misbehaving then he denied to give money and also the ticket after taking my money and forced me to get down near jayadeva hospital by taking 15 rs without giving ticket and when i am getting down he started assulting me and grabbed my hand bag, tried to snactch my phone and throw it away. I got angry and stood in fron of bus to stop the bus but the conductor is insisting the driver to run over me, i guess this is beyond what i thought how can a responsible man being a bus conductor will tell to kill unknown girl. Please look into this case and take necessary action on the bus conductor, u can find the conductos photo attached below and u can contact me for further information on [protected]
    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
    Bus not reach at muthanallur cross to chandapura or electronic city this is a big issue...
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      Varun Sehwag
      from Mumbai, Maharashtra
      Nov 10, 2019
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      Address: Bangalore, Karnataka

      Hello officer myself varun and i'm from jalahalli cross today i met with accident and i spent nearly 4000 in hospital and in garage and i have to travel to my home from yelahanka to jalahalli (401a) cross there is no metro from there so i decided to take our bmtc bus to travel but soon after i board the bus i came to know i don't have money excluding four 10 rs coin which was govt fieted original coin but lady (Don't know the name) conductor not ready to take single coin at all if it is cancelled by government please convey the notice to public first we don't know anything about 10rs is not valid in india specifically in bmtc. If it is there only in bmtc please put post in the visual of passengers while boarding and deboarding. Bus registration number is : ka 57 f 662
      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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        N
        Nivethagayathri.RS
        from Chennai, Tamil Nadu
        Nov 9, 2019
        Resolved
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        Address: Green glen layout, bellandur, 560103

        We travelled from bellandur petrol bunk stop to KR puram railway station in KA 57 F 2645 AC bus, 500D. We boarded the bus at 10.10 pm on 8th Nov 2019. Our total ticket cost is 105. We gave 500rs and the conductor didn't give back 400rs. Ticket number 10563. The conductor already had change in his hand but refused to give it while we bought the ticket.
        +1 photos
        Dec 2, 2019
        Complaint marked as Resolved 
        we got the money back
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
        Verified Support
        Nov 11, 2019
        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
        Complaint registered with docket no. BMTCC10238353, for necessary action.
        Dec 02, 2019
        Updated by Nivethagayathri.RS
        We got the amount back and this ticket can be closed
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          B
          Bhavana Ravishankar
          from Delhi, Delhi
          Nov 9, 2019
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          Address: NERIGA POST, SARJAPUR HOBLI, 562125

          Respected sir/ madam
          I, representing the people of vinayak nagar, sarjapura like to bring to your notice that the buses are not giving the stop in vinayak nagar, opposite to dmart. Inspite of having a bus stop, the stop is not been given. This has been a problem to us as we have to walk back to the next stop to board the bus, i hope you consider our request and find a solution at the earliest.

          Thank you
          Yours faithfully
          Bhavana ravishanker
          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
          I have got a bus from GARVEBHAVEPALYA TO SILK BOARD 10/112019 at 4:45 pm.. But conductor gave ticket kudlu gate to 16 th main btm layout and charged Rs 10 for it.
          Bus no- 600F/17
          T. No-276
          Regno- KA-57-F3701

          stoping of bus - Comment #3582449 - Image #0
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            C
            Chowdaiah U
            from Mumbai, Maharashtra
            Nov 8, 2019
            Resolved
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            Resolved

            Address: 560048

            The bus conductor behaviour was reduculus when i asked to stop the bus at my reapective stop, he asked driver to continue and not stop when questioned he asked to me speak in kannada when i was speaking in english and behaving with bad words.

            If not taken action on such bloody fools... The respect to bmtc and bangalore will be loosing if some forigners and other state people will not be able to survive here in bangalore. Take appropriate action.
            Dec 12, 2019
            Complaint marked as Resolved 
            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
            Nov 08, 2019
            Updated by Chowdaiah U
            Btmc bus number KA08 8834
            Date 20191108
            Depot number :07

            Verified Support
            Nov 11, 2019
            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
            Complaint registered with docket no. BMTCC10238352, to concerned depot for needful action
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              Shraddha86
              from Bengaluru, Karnataka
              Nov 8, 2019
              Resolved
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              Address: Peenya, Bangalore, Karnataka, 560058

              Date of incident: 08:11:2019 around 6:30-6:45pm
              Place: tvs cross
              Bus number: ka 53 f220

              To pass signal, bus driver has gone on wrong side (Right side) and when opposite side vehicles came he started quarrel with car driver asking him to go back, when car driver refused he has taken back and started scolding all the other vehicle people to give way.in a hurry to cross signal again he gave dash to another bmtc bus who again is going in his lane with tail light indicators properly. When the another driver asked abt this, this driver stopped the vehicle right in the circle and reluctant to move a little ahead. Later they asked all the passengers to deboard the bus without any substitute bus.
              Dec 19, 2019
              Complaint marked as Resolved 
              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
              Verified Support
              Nov 11, 2019
              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
              Complaint registered with docket no. BMTCC10238350, to concerned depot for needful action
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                S
                Sudha Nerlekar
                from Bengaluru, Karnataka
                Nov 8, 2019
                Resolved
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                Resolved

                Address: ITPL to Hope Farm Bangalore, 560066

                Hi,

                I was travelling from itpl to hope form on 8th nov at 6.50 pm in 335e volvo bus with number ka01f8835.

                I was having 100 rupees note only with me and as ticket cost is 10 rupees bus conductor started shouting on me to give the ten change or get down in very loud voice. When i said i do not have change if i would have i would give him he took money from other passenger for me and asked me to give her the ten rupees. When i said when i dont have how can i give that lady and why is he forceably taking money from others he started shouting again that we know the ticket cost and still we get into the bus without having change and took money from that lady for me and finally unnecessarily she had to pay for me. Bus was completely full and he could have easily given me the change but he didn't.

                Is it that we have to get into the volvo bus only if we have change. Can you please take action on this conductor in this mentioned bus number above?
                Dec 24, 2019
                Complaint marked as Resolved 
                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                Verified Support
                Nov 11, 2019
                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                Complaint registered with docket no. BMTCC10238349, to concerned depot for needful action
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                  Anitha Raj
                  from Delhi, Delhi
                  Nov 7, 2019
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                  There is no bus to sanjay nagar or new bel road from shivajinagar even after waiting for 1 hour. Bmtc should have proper schedule and frequent buses to this area. Everyday waiting time will be more than 30 min. Buses are always crowed. Please make some arrangements to make it convenient for public. Cant wait for more than 30 min each and every day.
                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                    V
                    Vinu25
                    from Bengaluru, Karnataka
                    Nov 7, 2019
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                    Address: Bangalore, Karnataka

                    This is issue regarding public transport i. E, bus. Location: bangalore, 13 number bus from banashankari to shivajinagar is not frequent because of which bus will be crowded. This route is where people look for connectivity from many locations.. If it could at least be maid to have free more buses in peak hours it would be good.

                    I my self experience 30min wait time in evening.
                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                      G
                      Ganesh Perumal
                      from Delhi, Delhi
                      Nov 7, 2019
                      Resolved
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                      Resolved

                      forgot to collect change from conductor

                      Hi,

                      I forgot to collect change from conductor for ₹ 80. I boarded the bus from sarjapur outer ring road junction to sulikunte, sarjapur road.

                      I didn't had change for ₹19 so i gave ₹100 and the conductor have mentioned the change of ₹80 in the backside of ticket.

                      I went to sarjapur bus stop to find the conductor and collect the balance amount but the conductor denied saying that it's not...
                      +1 photos
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                      M
                      Mangai Chandrasekar
                      from Delhi, Delhi
                      Nov 7, 2019
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                      Address: IPTL, 560066

                      We boarded the goverment bus from bpl to itpl. And tok ticket of 5rs, the bus was fully rush. By the time conductor came to ask ticket we reached our stop rventhough i paid money he was colecting from others he didn bot provide ticket to us. The ticket conductors closed the bus doors and asked us to pay fine for rs 100 and they started the bus and they went nearly 3 to 4 kms from the stop where we need to get down. If they asking us to pay fine they has to colllect fine on that stop only. Cknductor didnt do the job and we paid the fine on top they took us somewhwere on the office hours. We are late for office paid money. And took auto from there. What is the mistake from my side i lost 250 rs for getting ticket. Is this the procedure says. One of the ticket checker name ganga talwar they treated hs like one criminals pushed inside bus they are not ready to listen also. This is very bad
                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                        T
                        THE WHITE PATH
                        from Mumbai, Maharashtra
                        Nov 7, 2019
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                        Address: #16 h cross bismillahnagar, bannerghatta road, 560029

                        Sir.
                        Plz add some new buses to shivaji nagar and bannerghatta route
                        From bhannerghatta only 2-3 buses are available to shivaji nagar but the requirement is more
                        And for other places like mejistic, and in shivaji nagar bus no 13 is more then required
                        Plz add some new buses it would be a great help
                        I have personally met many of them who said me that there are very less buses to shivaji nagar from bannerghatta and from shivaji nagar to bhannerghatta
                        So this is a really a needful thing which should be provided
                        So please..
                        Thankyou
                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                          S
                          SindhuSa
                          from Bengaluru, Karnataka
                          Nov 8, 2019
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                          Address: Bangalore, Karnataka

                          There are no busses from domlur to shivajinagar
                          We complained earlier also
                          Why don't you work on this
                          I don't understand why you are getting paid
                          I'm waiting for half an hour everyday but no bus to shivajinagar
                          And no direct bus to vasanth nagar also
                          Unnecessary too many busses of 335 which is always free
                          There are so many people on road waiting for the same bus
                          Worst service ever
                          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                            Avril Huang
                            from Mumbai, Maharashtra
                            Nov 7, 2019
                            Resolved
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                            Resolved

                            I was sitting on the bmtc bus 342 from iblur to check post
                            My amount was 17rs but the conductor charged me 30 rs and he gave me the 17rs ticket hence i knew i got cheated at
                            He tried to stuff the ticket inside my bag when i was putting something inside my bag but i grabbed the ticket from his hand
                            Bus number is ka 01 fa 0937
                            Time i got into the bus was between 7:30 to 7:45
                            Dec 27, 2019
                            Complaint marked as Resolved 
                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 08, 2019
                            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                            Complaint registered with docket no. BMTCC10238271, for necessary action.
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                              I
                              Imgentleno01
                              from Mumbai, Maharashtra
                              Nov 6, 2019
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                              Address: Presidency University, rajanukunte cable factory, ittagalpura dibbur, 560064

                              Good evening,
                              Respected sir/mam,
                              I'm a student at presidency University, I'm stay at vidyaranyapura I travel nearly 18 to reach my college. Till rajanukunte i get the proper bus because buses from Yelahanka are more, but from rajanukunte to presidency University it's very difficult. Like buses are there but do not have the proper and accurate timings . Sometimes I have waited for 1 and half hour, but still never got a bus and I take an as a last resort .

                              The auto charge is 20rs to rajanukunte from my college, i can take an in emergency cases but can't afford to go in an auto every day. We are paying lakhs together as college fees by taking loan and we get a limited amount as a pocket money . We have made the bus pass and not able to utilise it fully . We are so many students having this financial problems. And our time is been wasted every day waiting for the bus.

                              So, I'm requesting you to help us by providing extra buses towards Presidency University, or the accurate timings of the buses so that we will be on time to the bus stop . If you can solve this issue it would help us alot . Hope you will understand and resolve this problem as soon as possible.

                              Thank you
                              Your 's sincerely
                              Student
                              (Citizen of India)
                              +1 videos
                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                Pavithran Harish
                                from Bengaluru, Karnataka
                                Nov 4, 2019
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                                We had to travel in a volvo ac bmtc bus from tin factory bus stop to hebbal bus stop we were in a group of three. The ticket cost was rs 174 and i gave a 200 rupee note but the bus conductor instead of returning me rs 26 he only gave rs 20 when i asked him for 6 rupee, he asked me whether i have 4 rupee or not. I did not have 4 rupee so i said no, he said he will give near hebbal but instead of returning my money he made fun of me.
                                The non ac bmtc buses provide exact change for 1rupee also but the ac bus conductor fails to do this the time was 5:15 to 5:45 pm when boarded the bus at tin factory
                                Date and day of incident : 03/11/19 (Sunday)
                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                  shreya nadig
                                  from Delhi, Delhi
                                  Nov 4, 2019
                                  Resolved
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                                  Resolved

                                  This morning I travelled from arehalli to channasandra via 375D bus number F1071
                                  I total bus cahrge is rupee 5, I paid 5/- but the driver dint give me the ticket. But on the way there was a ticket checking the person asked me to should the ticket, I said him that the conductor dint give him even though I asked him many times.
                                  But when when the checking person asked him he said I have given it to everyone why would I forget you.
                                  I had exam today, the checking person dint allow me to go. I didn't have a extra money too. I was late to the exam for half an hour. He took me to next three further stops.
                                  He dint allow me to go.
                                  Then I borrowed money for the fine of 170/-.
                                  The same bus I take every day the conductor does the same he never gives ticket.
                                  This incident suspended me from exam today.
                                  Please see to this.
                                  Thanks
                                  Shreya
                                  Dec 31, 2019
                                  Complaint marked as Resolved 
                                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 08, 2019
                                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                  Complaint registered with docket no. BMTCC10238269, for necessary action.
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                                    Shwethav
                                    from Delhi, Delhi
                                    Nov 4, 2019
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                                    Hi,

                                    This is regarding condutor behaviour, bus no ka 57 f 3531. Travelling from devarabeesanahalli to banashankari.in that route very rare buses to banashankari, after waiting if we get inside bus, he will fight for change even if he is having change in his bag and showing very rude behavioue with lady passengers. He will tel to directly to get down on the spot. I am facing this second time. He is scolding all lady passanger very rudely. Please take appropriate action.

                                    Thank you
                                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                    Today I travel in BMTC Bus timings 10.05am form 10.20am bus number KA04FA2817 I don't have depo from mahalakshmi to yashavantha pura TTMC bus stop duty conductor refused me and he don't accept my police Id card and used worst language ( ಹೊಗಲೋ ಗೂಬೆ ಏನಮಾಡಕೊಂತ್ಯ ಮಾಡಿಕೋ ) please help me otherwise I complaint to BMTC president
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                                      T
                                      The Lemniscates
                                      from Mumbai, Maharashtra
                                      Nov 4, 2019
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                                      charged unnecessarily extra

                                      Address: Goraguntapalya, 560058

                                      I was travelling from laggere to goraguntapalya. I usually take this route and am well aware od the pricing. He forcefully gave me a ticket to yeshwanthpur and charged me extra. I insisted that the price to goraguntapalya is 10 and not 15 but he was adamant. I did not want to get into a fight because i was late for office but would really want him to learn a lesson. The bus number is ka 57f 1854...
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