Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I am travelling from swami vivekananda metro station to vydehi hospital by mf1 bus.

Really since from 3 months i m checking really worst bus facility either they will come in a bulk or no bus will come after 10am, whenever they feel they start the bus. Before 10am we have 30 min gap between each bus it's really bad.

The hoskote busses will be full empty every 5 min 1 bus we can get. But mf1bus is there for 30 min 1bus, so many people is there to travel from sv station to vydehi.

Please i request you to provide at least 15 min gap between each bus at least from 9am to 11am.

I travel to mg road from shivajinagar past few years and the ticket cost is 5rs. I noticed few conductor issues ticket few doesn't. Recently i travelled in a bus 3 to 4 times bus number ka01 fa0129 this lady conductor is not issuing the tickets to passengers may be she thinks it's just 5rs or mg road is very close to shivajinagar so there will be no checking. After asking her the ticket she's not bothered to response when we doesn't have change 1rs or 2rs they fight with us but how conductor can do it please check and do the needful

We can see many buses that are waiting at silk board and at wipro gate.
The first bus in the queue is typically overcrowded and the driver-conductor usually take their sweet time in starting the bus.
If each bus that is at the top of the queue takes their own time in leaving the starting point, fuel gets wasted and the undue delay causes irritation and frustration among the passengers.

We need a rule, by which,
A. The driver should start the bus once all the seats are filled or
B. 5 minutes after the first passenger gets in and there is at least an additional bus in the queue waiting for passengers.
C. Or, a bus can wait for a minimum number of passengers for break-even of costs.

The other suggestion is that few 356cw buses can start from doddathoguru cross so they can pick up many on the neeladri road instead of keeping the buses in idling.

Bus stopping for 10 minutes each at beml layout, kundalahalli, spice garden. I regret travelling in your so called volvo buses. Don't have punctuality, only waits for passengers and passengers. It's office hours already there is jam and then such nuisance by your drivers. 5 buses of the same route passed this one but still it didn't speed up. What kind of serivice is this?

There are not many direct buses from wipro gate, electronic city to tin factory, k. R. Puram.
One has travel by ordinary bus till silk board and switch to other buses towards tin factory.
Few requests:
1. Please increase the frequencies of a/c buses from wipro gate, electronic city to tin factory, k. R. Puram.

2. Or, add few a/c buses from wipro gate, electronic city to silk board

3. Or, at least provide vajra gold day pass in ordinary buses

Thanks,
Raja

Irrespective of the route or travel destination, all the volvo bus conductors don't return the balance if it's 1 or 2 rupees. Recently i traveled from majestic to kadugodi in a volvo bus. I gave rs 100/- for purchasing the ticket, and the conductor returned me rs 10/-, but the ticket is printed with rs 89/-. Despite asking he never bothered returning the balance. There's a big cheating by all conductors of all the bmtc buses. Each one of them is a acting like a beggar. Think about atleast 1000 passengers a day and atleast 20 days full strength of passengers a month, each conductor had cheated rs 20000/- public money.

I had boarded bus from nilgiri thop bus stand to jalahalli cross on 19-10-19 around 4:45 pm. Bus 502f, conductor had to give me rs. 3 change, where in he wrote it on ticket, ref no. 611749-ll89. Before reaching my destination i had asked him for change but he did not give, he wanted the bus to stop @ jalahalli cross. Then when asked him, he had to give change of rs. 6/- to 1 person & rs. 3/ to another person & rs. 3/- to me. He gave rs. 12/- to 1 person & asked us to divide. What do we do. 1 person took rs. 2/- & left we both were left with rs. 10/- when asked conductor how he could do so he says no change available, this is jalahalli cross you have lot of shops & can get change. Normally these buses stop about 400 mtrs far from cross & the other lady had to catch a ksrtc. Who will take responsibility to go & collect change or rather wait missing other buses?? Such an irresponsible conductor

Driver of the bmtc 212 route bus with registration number ka-57-f-3540 in which i was traveling from tataguni to banashankari was driving recklessly, endangering the life of pedestrians and other vehicles on the road. The bus was overspeeding and trying to overtake every vehicle on the road by honking continuously. Also, the bus conductor was trying to scam passengers by not giving required change for the bus ticket. Overall, it was a horrible experience. I request the authorities to look into this matter to prevent it happening once again and ruining the reputation of our bmtc.

Date of the incident - 18/10/2019
Bus number - ka 57 f 1239

I am one of the daily passenger of bmtc. After the office around 7:30 pm i got a bmtc bus with above registered number at forum checkpost to bommanahalli. I gave 15 rupees to the conductor and he didn't issued ticket. I asked him thrice and he is asking me to wait. If some checking people comes means passengers will be blamed for these mistakes.
Please give counselling to the employees about these things. Due to these type things not only people but also bmtc will also be lose something like money, faith etc.
Thank you.

Hi team,

I was travelling from madiwala to vishwapriya layout.. I reached vishwapriya layout begur road at 9:25pm on oct 18th 2019.. Driver was supposed to give me 5 rs change, i asked him to give the change when my stop came and while giving he whistled and bus moved.. I told to stop the bus and he asked me to get down in next stop.. Being a lady how can i get down in unknown stop at 9:30pm.. When i asked him to stop the bus, he started quarreling and dint stop.. Bus moved further and dropped me somewhere in between... This is not at all acceptable.. Now a days all the citizens are bothered to catch the bmtc bus because of the drivers and conductors rude behaviour.. Please do train them properly.. And i want this issue to be resolved and that conductor should be punished on this matter.. What if his mother or wife or daughter was there in my position.. I need a immediate reply on this.. I need a details of the bus and the conductor that i was travelling at that time as per the schedule and will take further actions on this once i get the details.

Driver didn't stop at the bus stop and when i got into the bus by catching a running n bus n asked him he started argument with me and scolded me me very badly he didn't even care i was a girl and started misbehaving n using vulgar words he told that i don't have any rights to ask him why he didn't stop the bus there is lack of buses to kbs if he didn't stop then i need to wait for a long time for another bus he doesn't seemed to be concerned about public he was behaving as if i got into his personal vehicle how can common people go in public transport like bmtc, ksrtc or railways everywhere there are many people like him plz do something to avoid this bus number was ka 01 f 3637 bus was from banshankri to kbs (12).

Today i. E on 18/10/2019 morning at 9 am in banashankari traffic signal (Towards kr market, opposite anjaneya temple) your route no.211e which is bmtc depot 20 operated bus hit to my car from backside... When i asked driver by name vajrappa... Replied rudely and shouted like "what can i do... Traffic is more and i didn't see your car. Go and lodge a complaint with police..."
The bus was full... So i felt like if i go to police and lodge a compliant all the passengers will be troubled, both the vehicles should be in front of the police..
So i brought my grievance to you... Please make an inquiry and reimburse
My damage expenses.
And i also request you to give that driver proper driving training with behavior.
And also i am awaiting for your reply.
My mail id is [protected]@outlook.com
Mobile number is [protected]

Hi,

My name is jackson, everyday i take a bus from majestic to basaveshwar nagar (Bus no.96), i know the conductor as well, but yesterday (17 october, 2019) it was some other conductor who had been in the bus, who insisted me to get down 1 stop before my stop pavithra paradise & took right shortcut towards basaveshwar depot, when i told him to drop me at the stop, he told me get down here itself, i had to walk in pitch dark to my house which is almost 1km, i called bmtc helpline no[protected] & complained, he heard & directly hung up my call without taking complaint. I did not make a note of the bus number as it was pitch dark.

But what if it was a lady passenger
What if something would happen to me in the night as this area is well known for anti-social elements.
Just to save 2 mins of their time he took that turn & that to no traffic in night.
Lastly is bmtc a public sector or private sector... Every month i take a volvo pass with gst... This is how you treat your passengers... I want a complaint to be registered against these drivers.

Thanks

Hello,

I am jamuna,

I am working in j. P nagar 4th phase i don't know why there is no transport from jp nagar 4th phase to j p nagar 6th phase route. Because im am seeing many ppl want to trvell in that routine. It will be great help to go via jp nagar 4th phase-dalmia circle-puttenahalli fly over-j. P. Nagar 6th phse-sarakki signal-towards kanakpura road.

This is our humble request. Please help us.

Today i have seen conductor misbehaving senior citizen. That old person gave 10 rs note. Conductor was scolding he dont have change.. Infact he has change.. Even he didnt give ticket to that old person. He was asking ticket multiple times.. Proper action must be taken on that conductor.. Bus was empty and he has change.. Although he was insulting that old person.

This bus is going to 290 shivajinagar.
Time - 7.30
Bus las number - 2421

Today 17-10-19, @ 7:35am, morning, lady commuters and school / college going children waiting near depot44 gate as usual for daily travel, driver and conductor playing merigo round with buses not stopping to get into bus. Purposely they dont stop even though letter from lbsnrwa assn is given to ho, appraised depot manager many times. This is usual. Kindly put a full stop for this behaviour of staff and instruction to stop in notice form deduct wages if any complaint occurs. Vp v. Nandakumar [protected].

Suprem court orderd don't play music through mobile loud speakers and don't creat noice in public transport. But college students are playing songs 3 times i complained to conductors, and 2 times i tried to inform about new supreme court orders to that college guys. No one will hear my words. Please strictly take action about this things.

Thank you

All buses are making calls to eachother and maintaining there timings by slowing down to make a way for other buses which were delayed due to there personal reason.

It takes hardly 1hr in morning to travel to electronic city but they are taking 1:45 min... Very rearly i am reaching for 1hr from past 5 months hardly reached twice or thrice for one hr... Always they are making delay.

If i took bus around 5:20 am or 5:45 am both will reach electronic city for same timings.

Can't explain toomuch sir... Need some improvement.

Can't go office late always.

Hi,
Kindly provide the exact return routes taken by kia-4 and kia-6.
Sometimes the buses pass in front of canara bank on millers road straight towards coles road, opp the mosque and sometimes the buses take the nandidurga extension road taking a right turn to coles road.
Kindly provide the exact route as the bus does not stop for customers to board even at designated stops.

To whom ever it may concern
I boarded bmtc bus today from itpl bigbazar bus number ka01faz09 at 7.35 pm while i offered conductor 100 rs note he was extremely rude and was fouling me in native language and ordered me to get down when i disagree he pushed me and ordered the same. As i was single lady and it was not even a busstop i was feeling helpless and panicked by his behavior and then he stoped the bus for 5 minutes stating he will start the bus once i get down then some how i had to beg money from my co passanger and buy the ticket.

It was a horrible experience in karnataka for the first time other than this i use to respect the natives for their honesty, integrity, and politeness