Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

My daughter is studying in vbr college and the college timing is 8am to 8pm and the conductor abused in very bad manner he pushed her out of bus in next stop after having all the required documents the bus number is ka 57 f3432 i request you this need to be taken as the immediate action because there would be less busses and students leaving at this time would face lot of difficulties he has used worst language which can be told its my humble request that u take it as important complaint thanks in advance.

Stop we got in hennur. 7:40pm
He pushed us out at in kasturi nagar
Date:16/10/2019

There are very few busses from high grounds, racecourse road to majestic or market. There is a gap of 15-20 minutes between the buses, sometimes more. Some busses they don’t stop and sometimes after some people get in they start moving, they don’t give time to get in and make place for others. There is a metro station, vidhanasoudha metro station, but no bus connectivity, we have to walk for 20 minutes amidst the traffic or take an auto both the ways (From metro station to telephone exchange and vice-versa). Please do the needful, it is very difficult to travel.

So i've been waiting at the shantinagar bus stop (Outside ttmc) from forty-five minutes, waiting for one or the other connection to ashrama. There has not been a single bus towards ashrama though google maps shows that 4 have already passed by. More buses are required at peak times! There are 10 other passengers here just waiting for the public transportation but i guess it doesn't matter to them!

Date : 15/10/2019
Boarding point : horamavu
Boarding time : 9-20 am
Route: itpl big bazar
Bus number : ka-57-f-1196

I boarded a bus to itpl big bazaar at 9:25 am at horamavu, the ticket costs rs.58, i paid rs.100 for the same at the time of boarding.
The same bus changes the route number at big bazaar to silk board (Route 500 na), i continued in the same bus to reach my final destination (Satya sai), the cost of the ticket from big-bazaar to satya sai is rs. 10.

1. The conductor did not issue a ticket from big-bazaar to satya sai
2. When we arrived at the destination - satya sai, the conductor refused to pay back the difference (Rs.32 : (100 - 58 + 10) and started abusing me for not tendering the correct change.
It has become an un-written rule these days that the conductors never bother to return the rs. 2, i asked him to just return rs. 30 but there was no stop to his rantings and he continued shouting at me.

I have been travelling in bmtc for over 6 years now in different routes but i have never faced such rude behavior by a conductor before. Please ensure that you take strict corrective measures against the conductor for not issuing the ticket and behaving rudely.

Bmtc bus no. Ka 01 f 8574
401m which moves from yeshwanthpur to kengari.
I used to travel from nelamangala to mallathalli (Dr. Ait college).
While applying for student bus pass i gave goraguntepalya as place of change over, but the bus conductor of above mentioned vehicle refused me from traveling in the bus from gotaguntepalya, in spite of me showing the bmtc application form about place of change over..
Above all the was very rude and taking very badly..
One of the worst conductors, i have ever come across. Just unfit to serve as public servant..
Is that the way to speak with passengers, i don't understand why this conductors hate students, are they allowing us to travel for free??

I hope u guys will take necessary actions...
I don't want bmtc to lose its reputation due to such conductors
And teach conductors to behave properly...

Hoping authority will at least reply for my compliant...

Sir / madam, bmtc bus route 501c, reg ka 57-f-3424 going towards hebbal flyover from kuvempu circle at 10:20 pm today, tuesday, oct 15, 2019 came so fast and crossed the signal even though it was red for him.
At this time, i came perpendicularly from sadashivnagar police station to kuvempu circle and was turning right towards hebbal flyover because i had the green signal to turn.
Bot this bus came so fast though he had red signal that i had to slam my car brakes, otherwise i think the accident would have been fatal for me and my wife. Dear sir/ madam, please take action against the driver for such rash driving. Thank you.

The conductor of bus number ka 57 f-1599 who was in the bus 248 was not accepting the bus pass that was given by the bmtc people for proof purpose i had even showed the filled form of my bus pass application but still he was not in a position to listen to my words and was rudely behaving in the public and this is not the single person did like this i don't know why some of the conductors hate the students who has a student pass and this was the 4th time that i had faced this problem with different conductors i request you people to please take the required action towards such issues faced by the students i hope you resolve this soon and gain the trust of the passengers by your action.

Thank you.

Route: electronics city to uttarahalli/kengeri
Bus number: 378

Complaint: buses from electronics city after 9:00 pm are not reliable. Most of the times buses will not available after 9:00 pm.

I have waited for bus for more than one hour and then booked cab.

Request to increase the frequency of buses till 10:00 pm as there are many people commuting in this route after 9:00 pm.

At 7 pm, I got a bus (KA - 01- F - 8943) at HSR BDA Complex. It takes 17 rs from BDA to Bellandur central. I gave the conductor Rs.50 and he didn't give me the remaining amount back. I asked him to give me Rs. 30 back but he refused to do that and said I gave Rs. 20 only. There was one girl also who told him that I gave Rs. 50 but he still didn't give me. And behaved with me so poorly. Do you really think that a person who's working in a reputed MNC would lie about Rs.30. Please, ask your conductors to write the remaining amount at the back or give the change at the time. This isn't how you take passengers.

Sir,

I am a regular traveller between kalasipalaya and bommanahalli.

Pls note that whenever i tried to board a bus at city market which is coming fro hosur raod side and move towards the same route, bmtc crew will not allow to board the bus. As the kalasipalay bust station is nearly 1 km away from city market stop and it is very difficult to walk such a long distance for the elderly persons and ladies with children

In view of the, i would request you to instruct your bmtc crew to allow the passengers at the city market for those who is having a valid bus. It will be of immense helpful to the senior citizens.

Regards
Narayana

1. Please put atleast 6 coach train during peak time over. And evening time

2. Only 3coach train will traveling up and down.

3. Few days back there was 6 coach metro train.

4. At least from nagasandra to yellachani and yellachani to nagasandra y can't be put 6 coach metro train.

5. Morning time full rush in metro train.
6.in 3 coach metro there are many people are traveling in the morning.
Instead 3 coach metro train. Why can't you people put 6 coach metro train in the morning and after work in the evening.
7. During monday morning there will be lots of rush in 3 coach metro train.
8. There will be no place to stand because of rush. There some people will be push to inside. Sometime i will feel discomfort will travelling.

9. And evening time there be more rush.

10. Before you people use to put 6 coach metro train that time it was very comfortable.
11. You cant people cont same thing now also. If you put 6 coach metro train everyday people will be more happy. And they will travel in 6 coach train.

You one thing i love to travel in 6 coach metro train. I am comfortable in very last coach. Because there be no rush in last coach of 6 coach.

This is my humble request to you people. Please don't ignore this.

I lost my student pass, when i checked the procedure for getting my duplicate student pass dey are asking me to pay the whole year's pass charges again. This is not the worth as i have already paid once. You can charge the penalty but asking to pay whole amount is not worth. Its a cruelty on students pocket who are poor and middle class. I want this to be taken to the higher authorities and the problem should be resolved.

On 13/10/2019 from majestic railway station to itpl bus number ka 57 f-1174
T. No - 275 and ticket issued timings 17:54:22

Reason giving complaint
1. Waited bus more than half hour
2. Less number of passengers were there
3. If traffic more means passengers can't reach their destination in time.

Please tell the conductor as well as driver not to wait more than 10 minutes

Please educate all the drivers and conductors

I was about to board a metro towards yelachenahalli from megestic. And the door where closed unexpectedly. This is a irresponsible action by the pilot of the train. I have vitnesed the same situation, where doors are close while still the passengers are boarding.

Such irresponsible actions could lead to some unfortunate incidents. Some one cloths could get in the way of doors and worst could happen when the pilot never noticed it. Hope such could be resolved by having little patience and allowing some buffer time before closing.

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Hi, i m have to travel st. Johns.. I got into a bus ka57f0683.. But when it came to hosa road.. Some problem occurred in the bus so condundur asked everyone to get down from the bus.. We hav catched other bus from hosa road.. But they charged again.. Bus no is ka01fa2050... Please take action according.. I don’t know what kind of people are they.. Taking extra money from people.. Is this a real government??

Hi,

Today i boarded bus from amc engineering college, bannerghatta road, bangalore to majestic bus stand around 3:20pm. The ticket cost was rs.23 where i had given rs.30 due to i never had exact change with me.

He kept on delaying to return my change of rs.7deapitw of he had enough coins in his bag.in midway of travel, he gave me rs.5 that too because i noticed him getting change of coins from other passenger. And, he said, he would return me rs.2 at majestic.

Once the bus reached majestic, i walked towards him to get the remaining amount of rs.2 for which he gave me re.1 and he said, he doesn't have coins despite of he had required coins that i noticed in his bag.

When i asked for a change, he was behaving so rude with his harsh words and left the place without returning my change of re.1.

Added to that, i had noticed him being fraudulent with few passengers too without giving the exact change.

And so, i request for the necessary action to be taken against him.

Bus no. Ka-01-f-8852

Hereby, i have attached the photos of the bus and the conductor for your kind reference.

I am raising this complaint against a bus conductor who misbehaved and used filthy launguage and insulted in front of passangers and refused to give my change back as i was travelling from spicegardn to marathalli market on 11th oct 2019 at 9.02 pm
Transation no 187
Bus no ka01 f8894
I paid 20 rupes to conductor and asked for ticket he gave me ticket of 5 rupes and wrote 15 rupes back of ticket. While getting down whn i asked my change back he is blaming me only that i have given him only 10 rupes. Vry unprofessional conductor who takes advantages of womenn no respect for women. So i requeat you to take nessary action on him or else i will fail a complaint at consumer court and women cell

I had taken the 500ca bmtc (Ka01f4403) from east end bus stop to rmz ecospace bellandur on 11th october, 2019 morning and paid 200 rupees, but i forgot to collect my change of 142 rupees.

Please help me.
What should i do to get the refund?

Ticket details:

Ticket details:
Bus number:ka01f4403
Boarding point: east end main road (Ragigudda temple)
Dropping point: rmz ecospace bellandur (Kadabisanahalli)
Tkn number: 10718
Date:11.10.2019
Depot-13

Thank you very much for your help.

I would like to complain about the unexpected misbehaviour of the bus conductor. Bus numb is : ka-57-f-2383
Today i. E. 11th october 2019, i board this bus from marathahalli bridge around 3.40 pm to go to innovative multiplex. Firstly i take out my bus pass n made to see him but he refused to see only and told me first to sit in da back side seat. I told him i have to step down at da next stop only which takes tym only 2 minutes to reach there then why will i sit.. By the time i go to back side n seat, that time only bus will reach the stoppage.. Then he started shouted at me very badly, abusing me and told me to get out of the bus and told the driver to stop the bus and driver also stopped thr bus in the middle of the road and continue tellng me to get out. I told its not ur personal bus ok why will i step down. The driver told me only not to shout after all this happened.
I would request to take strict action against him please. I have to go by bus daily on thr samr route. If you will not take any action then may be it will happen again with anyone.

I am student of st vincent pallotti school bangalore studying in class11 and i stay in lingarajapuram. I travel by bus from hennur bande bus stop to lingarajapuram. This is because my school lies in the middle of both hennur bande bus stop and babusahibpalya bus stop. I usually take my bus back home from hennur bande bus stop as this is more convenient and nearer to my school also there is no direct bus from babusahibpalya to lingarajapuram. I have a bmtc student pass which i used to use. Everything seemed to be fine until today on my way back home when the conductor asked for my id card but when he saw that my school had babusahibpalya in its address he started yelling at me for getting in at hennur bande bus stop. He spoke in a very rude tone and forced me to get down from the bus. This is causing a lot of inconvience. I request you to look into the matter and do the needful
You can also use google maps and check the location of my school for confirmation.
Thanking you