Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Bus no : 13 ka-01 f-139 time 11:20 am

Passengers are not always expected to keep change with them. I was travelling from wilson garden police station to richmond circle. I took bus 13 at wilson garden ans gave rs.10 for ticket. Conductor denied ticket saying he dont have change to give and forced me to get down. His way of speaking was very rude. At shanti nagar he was continuosly forcing me to get down or else provide change amount for ticket. Conductors treat passengers like they are illiterates. I request you to take immediate action on this issue.

Hi, i am a regular passenger in bmtc bus. I travel everyday in the bus. I couldn't notice the name of the ticket inspector, she came to me today and said loud speakers are not allowed in the public. As being me educated i know well which is disturbing to others and what's the limit that i shouldn't cross and i even asked my fellow passengers that if it is disturbing she mentioned no. But then ticket inspector lady says me that we have made a new rules of bmtc 3 days ago, and such that i didnt read news papers.. Rules haven't been thoroughly gone through the people if created so but if there are no such rules created and just coz they are working for govt she cant over talk. If she has rude behaviour she dont deserve to be an employee for the govt. I request to take action after going through whatever happened.

Conductor while giving the ticket asked to get down immediately as he doesn't have change to give. He was forcing me to get down and he didn't provide me ticket until i gave him required change amount. His way of speaking was not good. His behaviour is very rude. As soon as bus came to shanthi nagar he forced me to get down and not to sit in the bus.

I travelled from hebbagodi to kempegowda but station.. Conductor not issued change immidetly after giving me ticket... I want to catch a train and i went in hurry. I want my 80 rs back... Plzz show me way.. I am travelling daily from 2 months, this is what happening daily... Bmtc conductors doesn't give remaining money properly... Even 1 ruppess also has its own value.. Our money is important to us.. Almost around 100 ruppess money i lost in this way. Conductors are not giving money, if we ask them means they will shout at us...

From: hebbagodi
To: kbs
Ticket amount: rs 24
Paid: rs 104
Remaining: rs 80
Time of getting into bus: 6:30am

Fwd: bmtc[protected]nq9b student presence

Sir,
1. Please refer trail mail which was issued by you for renewal.
2. I took an appointment at yelahanka[protected] h today.
3. Mr r prasad sitting at this counter insists on print out of bmtc approval and does not accept it on mobile phone. Why can't you accept it on e copy on mobile?
4. He says, above pass is for initial issue, so student's presence is mandatory. I had applied for renewal of pass. This confusion is created by you. Even if there is difference in amount to pay as of initial issue and which is more than renewal fees, why is it that you have a policy of student's presence mandatory. There is no ambiguity that only a student with a bmtc pass would travel and not any person who collects it.
5. I think you people need to change your thinking in this regard and make it more user friendly.
6. I am ex defence, group captain. Even talking to my colleague, classmate shri s kalsad, chief secretary cm karnataka, did not help since, your bmtc person mr r prasad was merely following rules as per policy set by you.
7. Request call back [protected] or give me feedback. Change above pass from initial to renewal so that i don't face similar problems again.
8. Request acknowledge please.

I stay at avalahalli, girinagar. There are no proper bus service in our area, at morning time there is rarely one bus in half a hour and in afternoon no bus service is avaliable.
There were buses 37a, 37b, 37e, 36a, b, d, 36g which used to come to our village previously, but now none are seen

I been a college student travel from avahalalli to lalbagh road, so its very difficult to take a bus journey.

Please note the above and have a look at these.

I have traveled madiwala ayyappa temple to indira nagar kfc signal i have given 100 rupee and i did'nt get the change 80 rupee change and please take the complaints and get back to me.

From : ayyappa temple to indira nagar
Bus no : ka01 f9418
Tkn no : 7133
Bus name : 201q/2

Thanking your
S. Ravi kumar

There is metro pick up stop near ramesh nagar main bus stand. Till today there is hardly any connectivity provided by bmtc from ramesh nagar to the nearest metro station. Since i am an individual who stays in ramesh nagar. Pretty sure if bmtc provided small buses from ramesh nagar to metro station for every half an hour would really help normal office goers. While keeping a mini bus for every half an hour from ramesh nagra to metro stations it would increase people using bmtc services, decrease traffic to a considerable percentage especially during the peak hours (Morning and evening). This would indirectly reduce the pollution as well.

If this is implemented people staying in the nearby areas such as basvanagar, vignana nagar and kagadasapura would be benefited.

Therefore my humble request to bmtc and bmrcl to kindly make sure this is implemented. By doing so both the entities would be benefited.

Ka 53, f-074, 507a, k r puram to chikkabanavara route.. Morning 8.00am. Conductor always asks passengers to get down after we board giving lamest reasons possible... They always raise their voice for asking the same... I have been humiliated manier times for the same reason and today 8.15am thursday 26 sept same incident happened... They doesn’t come to the busstop and we have to run behind busses... I take this bus since it goes via tin factory and it is comparatively earlier than other buses.. Conductor and driver does the same and ask us to get down abruptly... They use displeasing tone if we ask why they do so.. I request you to kindly look into this issue many o[censored]s prefer this route because it saves time and faster...

Sir, over the years, the population in sarjapur road has increased many fold. The number of buses plying on sarjapur road - kalasipalya route are over crowded all the time and buses are over loaded. Request you to add more buses in sarjapur road - kalasipalya route. Any help to augment the frequency during peak time of[protected] and[protected]hrs will be good for commuters and bmtc both

Today in bmtc bus the conductor had used harsh words for student resident of varthur because of standing near the door and there was no place inside. Then too he took the money and not gave ticket. For asking about the ticket he made him to get down of the bus without returning his money. Not only that conductor many of the others also are like this.

1) due to the fear of bus checkers, the bus drivers of bmtc buses are driving slowly and are stopping the bus in between until they give tickets from all passengers. Due to which public is getting late to their respective offices, schools, colleges and this is one of the reason for bangalore heavy traffic. Kindly take an action on this.

2) there are more ac bmtc buses than non-ac bmtc buses in bangalore, and the cost of ticket in ac buses are very high due to which very less people are boarding ac bmtc buses. So kindly increase the number of non-ac bmtc buses in bangalore.

Respected sir
One conductor is not giving any ticket from bagaluru cross to dwarkanagar.. And if he is not returning full money back also.. For example it cost rs 5 from bagaluru cross to dwarkanagar but he cut 6rs without a reason.. Most of the time not giving tickets to us.. If we are asking tickets he just ignore... So many time just say go out fast dwarkanagar etc. When we are going from dwarkanagar to bagaluru cross that time also he kept rs 5 in his pocket without a ticket.. I have a photo of his with me.. He has done this thing so many time with me and other passengers near me. Bus no 287 reaching time to bagaluru cross from yelahanka is 4:00pm.

My daughter studying in 2nd year b. Sc. Has lost her bmtc student bus pass and hence we need a duplicate pass issued. Can somebody advise me about how i will need to proceed to get a duplicate pass issued. I am ready to pay the fine amount for the same. Here is my email address... [protected]@gmail.com on hearing from the concerned authority, i shall do as advised to get a duplicate bus pass issued. Thanks in advance.

This is not a complaint!!

I was travelling in the bus ( KA 01 FA 2097 ). I boarded at Presidency University at 2:55 pm and have to get down at puttenhali.. The driver did not stop the bus at Puttenhalli bust stop and when I asked him to stop the bus in bust stop the conductor said that I’m talking in my phone and so that he can’t stop in puttenhali bus stop and and the driver slowed down and stopped the bus near railway hospital . But while I’m getting down he started the bus and because of which I had fallen down from the running bus and I have got minor head injury.. By law I have actually entered into a contract where it is the duty of the conductor to ask the driver to stop the bus at my bus stop.. failing so will result in breach of the contract and also in this case the harassment is also being witnessed.. Thereby I request you to take necessary action against the driver and the conductor. Failing so will lead in suing against BMTC..

Thanks !

We wish to register a complain about nice 5 services from r. R nagar to wipro gate and from wipro gate to rr nagar.

In the morning there are two bus services. Our problem is with the first bus which starts at 7.00 am., (Approximately) at r. R. Nagar and reaches r. V. College at 7.50 a. M, and it reaches infosys by around 8.50 a. M,, to 9.00 a. M.,

The problem with the first service is that it reaches infosys very late. Moreover the condition of the bus is very poor as it breaks down at nice toll in kengeri itself. There are around 50 commuters who regularly travel and they are totally relying on this nice 5 service.

We will be really grateful if a new bus is allotted to nice 5 service. Moreover if one ac bus could be allotted we will wholeheartedly welcome. Let this ac bus be a trial for a week and if the collections are poor you can take back your decision. All we want is to help us with a good service in the morning as we have to punch our bio metric in our organization in time.

In the evening there are three services from wipro gate to r. R. Nagar. We face problems with the second bus as most of the time it gets break down. Once again the condition of the bus is very poor. You may even hike the price but please provide us with good quality bus for both morning and evening and give us good drivers who can help to drive faster to connect destinations.

Hope and trust you will definetly do the needful as early as possible.

Dear sir,

We are facing a hell a lot problems with 201 bus frequency for the past 15 days 9 am bus coming at 9.30 and we are struggling with this if we miss a bus at 8.40 then 9 am bus is there if we miss that 9.30 only we are struggling with frequency of 201 buses from halasuru. Today and last 15 days we are going late or going by auto for office. Please help in increasing the frequency of buses from 8 am to 10 am today bus no 1014 came at 9.25 with 25 mins delay.

Please do the needful

I was boarded vayu vajra from majestic yo jakkur aero drum stop, while taking ticket i told aero drum stop and they didn't told there is no stop.
When nearing to my stop i came near front door, driver asked where you want get down. I told aero drum, driver told there is no stop. I told while taking ticket you were not told sir like that i told. Driver told its not my problem when i asked conducted he was helpless.
Asper driver for the stop we need to beg and talking arrogantly.
There is no coordination between driver and conductor.
Please speak to hom, i have video also for any further enquiry.
Bus no ka57 f332

The driver of the bus ka 01 f 9034 response to the passengers is very rude. When the passengers who are new to the place ask about the address, he replies very rudely. This creates wrong opinion on bangalore people and it makes outside people think wrong about kannadigas. Request to advice drivers and conductors to respond people very politely when they ask about any place

I am here by trying to bring to your notice that g3 buses are not maintaining their time.
Every morning i catch g3 bus to go from electronic city to adugodi. I reach bus stop at 6:25 and wait till 6:55/7 am. The bus is never on time. And this makes me late to reach the office. According to the bus conductors whom i enquired, they said there is a bus every 5 mins. So there should be at least 2 buses between 6:30 and 7 am. But unfortunately there aren't. And the bus that is supposed to reach velankanni bus stop at 6:30 am reaches and 7.
Kindly pay heed to this problem. There are many commuters who are suffering like me.
Thank you