Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I have got the buspass from last 1month today 1 bus ticket collector didn't accept the buss pass bcoz i the id card was not given to us becoz we were 1st year student but i showed him the college fees receipt and adharcard but then also he did not accept pass the pass is from kadirenahalli to malagala i request u to take strict action then he scold me in front of all passengers and took 20 rs aslo😢😢😢

Today, while coming back to home from college, i got into a bus showed my bmtc buspass to conduct then he asked for id so i showed him my college fees receipt (Having both college and bmtc stamp and signature) as we are not yet provided college id card. But he discarded that and forcefully asked for money saying it's ur college problem not mine.
I showed him fees receipt because one official from bmtc office told me to that till u receive id card. But it's like official says something and bus conductor's have there own way to grab money. Hope a better action from ur side.
Bus : sbs-1k
No. : ka-01
Fa-2172

With regards,
A student

Bus going from vijayanagar side to mysore rd side came to the circle where 4 roads intersect.. Pes college to nagaranjavi.. Driver entered without having care for others standing at the junction waiting to turn right. Upon being chastised he bullied and threatened me with physical violence and abused me my mother. Y family is inhuman manner causing mental trauma to me. I plan to file a complaint with all government authorities against ur company and ur drivers of a hearing ks not granted immediately and the concerned drivers are not identified and dismissed from service. Incidence took place at 4 pm on august 30 th 2019.
It was ordinary blue and white rickety bus.

Provide more buses to nandini layout 80a, 77e. Bus timings for nandini layout is improper. During peak hours the buses are rare and it will be rush such that it is impossible even to stand. If the bus is arriving means two or three buses comes at a time from majestic and k r market, during evening time or otherwise no buses for about 30-50 min. During friday morning it is impossible to get into the bus from nandini layout and saraswathipuram bus stop. So please provide more buses from nandini layout during morning session (7-10am) and also from majestic during evening session (3-6pm) the ambience of buses is very bad. So please do the needfull as early as possible

Dear officers,
Bmtc buses of bus route 36 and 37 (Srinagar) are very rarely available after 8 :30 am in mornings we students are facing lots of problems going college due to non availablity of these buses please allocate more number of buses in this route so that it may favour students.

Thank you for your concern and kindness for fulfilling our request.

Sir
Today morning 30/8/19 friday on 7.00am i experienced a bitter experience from a conductor. Usually for last 3 months i am travelling from cbi to esteem mall. I used to give as much change i have. Today when i get into the bus unfortunately i doesnt have the change. I told the conductor i have 100 rupees only with me.
The exact charge of ticket is rs 10. He refused to give ticket and asked me to get out from the bus after travelling a 50 meters. Later he forcefuly pushed me out of the bus. Due to this experience i had notted the the number of bus. Bus no is
Ka-57 f-2295. Please trace the the conductor and make him accountable for the defame i had faced infront of the public.
I strongly believe that the authority will take a necessary action against this.

Bus no f 1608 in the morning between 10 am to 11 am, the driver named usman was rudely ram the bus without stopping the bus at above mentioned bus stop. When i ask over, we are not stopping all the bus stops

Are this a valid one? If so then why bmtc bus stop constructed here and wasted public money. The scheduled bus stop is very much essential for techno star work place, otherwise walking from kundanahalli bus stop or graphite india bus stop is horrible during this dust and traffic hours

I would request stringent action against above driver atleast show a professional manner

Thanks
Janardhan

Hi sir,
I m traveling in 500d from garvepalya to doddanakundi in ka01fa1767 volvo ac bus. We generally prefer this buses for our comfort and we pay such high ticket price for that comfort only. But this particular bus is having suspension problem at rear wheels and impact is directly on the passengers body. Can you please take required measure to ensure the buses are in condition.

I go to office daily with bmtc bus, bus fair is 10 rs. I always have to give change note of 10rs, as ticket collector says they don't have change. Many times it happens that if i don't have 10₹ change, they simply say get down from bus. It's nearly impossible that one will always have 10₹ change and also there is no option to pay through digital mode (E. G paytm, upi...). Then how one can like to use public transport, one hand govt promote to use public transport, but other hand because of change issue it is discouraging people. My suggestion is to please also provide an option to pay through digital payment e. G. Paytm, upi... Or provide options like metro card.

Dear sir, at 515 pm dt 28.8.19, i boarded a bus from hesarghatta depot no.26 at gopal vidya kendra stop near soladevanahalli. The bus was racing with another bus from madhure temple. I got down in janapriya nivas apt stop. The driver was so rashly applied the brake i was about to fall out of the bus. Over that both driver and conductor are scolding me. Please take proper action and oblige. Thank you, usha. S

Today around 1:45 i travelled from teachers colony koramangala to new horizon college, kadubeesanahalli. I gave rs. 500 for 48 rs ticket and forgot to get the change from the conductor and even he didn't give it back and this is thse second time which shows the wrost behavior of bmtc conductors and purposely they are not giving change eventhough they have and they are using people's forgetfulness. So i don't have a clue how to get the amount back from the condutor. I have the ticket given by him but he didn't written the balance amount on it.

Ka 57 f 1006
Location-indian express route-13 time 8.38 am
Bus driver moved the bus before the passengers board in. Before this bus came another route 13 bus came which was completely rush so immediately this bus came it was empty he stopped for 2 mins approx n moved the bus before the bus got full and stopped in the signal near indian express, requested to open the door as the bus was still empty but he denied to open this was a request as he might have thought its full and moved the bus from indian express, neither the people were standing near the footboard nor the conductor gave the whistle to move, it's a bus driver mistake. No responsibility nor respect to the passengers waiting for the public transport.

Hi,
Bmtc buses in the kengeri route to majestic will not give stop at many bus stops. They stop at kengeri and next stop will be at rr nagar there are 5 stops in between where the drivers will not stop for the passengers to board the bus unless there is someone in bus who want to get down.

I think the buses are for people to travel and not just to drive it empty.

This is during the morning time when people will be rushing to office or college 7-8 am

Request you to inform the drivers to give stop and do the service to public.

Thank you

298-p hoskote to devanahalli bus comes to the bus stop at 5:15 pm and do not wait even for 3 minutes. But 5:30 pm is the actual bus leaving time. Since it is the peak hour all the school and college students must go to their homes. Since hoskote is the starting point, bus wants to wait atleast for 15 minutes. Even the next bus leaves for 6:05 pm and reaches devanahalli for 7:45 pm and it would be difficult for students. Even a minute is important in students life. I request bmtc to look in to the problem facing by the students and make the bus schedule for the correct time. We would be happy if the problem is solved as soon the complaint has reached to you.

Tickets not issuing for people. From madivala to bomanahalli if i gave 5rs contractor will ask will u getdown near signal r after. If say signal then no ticket and they keep in pocket. Same thing happen today from bom to madivala not giving ticket. Bus no: ka57 f-1216. If i caught in checking i have pay fine 500 r 1000. I asked for ticket they told i gave already and check.

Dear team
Few months ago the regularity of 171 from kormangala to majestic was good.
Now a days don't know what happened, buses r not running properly..
Half an hour atleast we have to wait for bus..
Morning we don't have much time to wait for bus..
Now it's been a almost half an hour to wait..
Waiting from 7 am now it's 7.20am
No buses..
How we ll manage
It's totally wastage of time..
Take a strong action regarding this.

Priyanka

I actually am from different district. I am staying in my relatives house in bangalore to pursue my degree. I have a student pass but i have to show my college id to confirm myself. But my college id has my permanent residential address in it and the conductors are demanding that it should have the address of where i'm currently staying. I can't get a new id just because of the address in the id. If i have a bus pass isn't it enough?? And even if i think in their way if i don't live where i'm living currently how can i use the pass?? So it's not even possible to misuse it... I don't know why they provide pass and then ask for address proof everytime we travel.. That's so illogical... And why should we even get a pass when we have to pay for the ticket anyway... Damn bmtc

Ka57f1054 - this bus driver on[protected] at around 1.20 pm on hosur road towards kudlu gate showed the reckless driving... Almost about to clash our office cab (3 times attempted)... It seems he was drunk and driving.. So horrible driving which is really punishable behaviour..

Looking for very honest justice which will really create healthy socity.

Thank you.

Hi team,

I happened to travel from marathalli bridge to dmart siddapura today by 2.50 pm. I gave the bus driver 20 rupees for the ticket and he gave me a ticket got 10 rupees and as the bus was crowded, i got into the bus without getting the remaining 10 rupees change. Then when we were nearing kundalhalli gate, i asked him for the remaining 10rupees that he has to return me.

He said that i gave only 10 rupees to him and he was very reluctant on that and told in a rude way that if you want you can be in the bus if not can get out and that is not the right behaviour to the people who doesn’t knew the language. I tried hard to make him understand that i gave him 20 rs but he was not ready to turn his ears to me also with a change of facial expressions.

Bus details : ka53 f043
Ticket details : 0043280

Note: there is no conductor in the bus and only the driver was issuing tickets.
I managed to take a side pose click of the driver.
Please action immediately as the same thing happened to another lady in the bus while i was boarding the bus.

I was looking for bus to kodathi gate from bangalore airport. When i enquired this to bmtc bus driver standing there he asked me to sit in the bus mentioned above. He told me that i will get a bus from jakkasandra to kodathi gate & convinced me to sit in his bus. I got a jakkasandra ticket worth rs 245/- from the conductor. Later when i checked jakkasandra in map, i realised that it is in the far from & in opposite direction from kodathi gate. I was fooled by bus driver just to get the seat occupied in the bus. Later i asked conductor to drop me any nearest location to iskon temple. He asked me where do i exactly want to go. This time i told him to get me any stop in core bangalore city. He laughed at me sarcastically & asked me again to tell him exact stop in bangalore city. I told him any stop near to iskon temple. He gave me multiple metro railway station stops. I watched in map & asked him to stop near mg road. But driver was so rude that understanding my intent of raising a complaint against them, he stopped the bus near diversion away from the stop. I am very much disappointed by the unethical, unprofessional & rude behavior of the bmtc bus crew. My money went in vain is another part. These kind of crew are responsible for corrupting bmtc image for any new traveller in the city. Please investigate & let me know at earliest. Also let me know about next level escalation details. Thanks.
Bus registration no:ka57f153
Date: 25/8/2019 time: 1-2pm