Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Hi in bmtc main thing is conductor will not give us the tickets properly, this happened with me i gave 105 rs he should give the change back 80rs, i asked him 1 stop before i get down his bloody answer was like this, you will get down in next stop right then sit after that in that rush that conductor went inside we can't even move right or left in that bus, who the hell will go and ask for change, and these drivers won't even stop the bus for 1 min also in that rush and their scolding will be like this, people will get seat so they will sit nicely they should stop the bus atleast for 2 mins right how can say like this. And one more thing because of your timings only those drivers and conductors will do like this. People are struggling more kindly action on this.

Bus number 356, i took bus from st john's to lalbagh main gate on 16/09/2019 at 1.35 pm. Bus conductor refused to give my change back (6 rupee) and misbehaved with me. If this portal works then please take strict action against conductor as he was behaving as a goon. I just hope you take strict action against him and please improve the quality of public transportation. Because of such people serving for public transportation we millenials prefer ola and uber rides. Please improve quality of service for us. Even if we speak politely with them they just misbehave.

Hi,

I am complaining against the bus driver cum conductor in the bus (Ka 53, f-038) itpl bus 500 ca, which i boarded today at 2:30 pm which comes from banashankari.

1) the driver was very rude to passengers
2) he was not giving change properly.
3) the ticket which he will issue to passengers will take back from them while getting down and issue same ticket to other passengers who will board the bus.
4) bus driver is cheating passengers as well as government.
Please take action against this driver, hope this will not continue.

Vijayanagar to jayanagar route there will be no proper busses during afternoon time. Sometimes for 1 hour there will be no busses. Please make sure busses arrival and departure time maintenance correctly.in this route people travel a lot in 60 series bus only till jayanagar they do up and down so put some more busses in peak time. Evening time from 4 to 8 make sure every 15 mins there should be a bus.

I was traveling alone from mejestic to subbiah circle on 16/09/19 at 3.41am bus number ka57f1164
I gave 20rs to the conductor (I know the ticket is 15rs) and asked for the ticket he told me "i will give wait"and collected other peoples tickets after some time i again asked for the ticket, this time he was
Refuse to give the ticket and said"your stop is so near no need of a ticket" i told him i what my ticket (He got upset) and asked me to give 23 rupees ticket (He gave me a ticket from mejestic to wilson garden police station the ticket mentioned adult 1×15 and child 1×8 a total of 23) i asked him why you gave ticket for a child where is the child he said the ticket comes like that only. Then bus reached the my stop. (Ticket see the photo)

Early morning buses charge 1 and half for tickets. Ex a ple. Bus I'd Ka57F3670. This us I took from nagavara till herbal on 16 sep. At 4.36. The co doctor is charging 1 and half to every passenger. This sis everyday behaviour of the conductor. If this is the case then why ty dont give us ticket of 1 and half. Driver are so abusive a dad I'll behaved. They thi k they own the bus. Its public property. If bmtc cannot take action to fix then please let us know se can co.plain some where else

At kempegowda international airport bmtc airport shuttle (Ac shuttle) facilities available. The minimum tickets will be ₹ 140, for the long distance journey if we give ₹ 2000 or ₹ 500 note then change is not available with bus conductor if we want to bmtc ticket counter the credit/debit card machine is not working from last 7-8 month, in last 8 month i have travelled more than 43-44 times on this route but every time situation is same machine not working, compliment book is not available asked for compliant book staff is misbehaving with customers

Either stop the advertising about digital transection or get the issues resolved, in last 7-8 months why this issue is not resolved???

Hello,

I'm writing to you with regard to the ticketing issue that i've faced 5 times in past one month, and twice today (13 sept 2019) while traveling in bmtc ac buses from and to hebbal and hsr bda complex.

Due to the unavailability of the electronic ticketing machine bus conductors are issuing tickets of higher price than normal citing that they don't have tickets for the said price.

It costs me 84 rupees, one way ticket, from hebbal to hsr bda complex. Conductors are charging 85 instead and when asked about it says they either don't have a ticket for 84 or that they cannot give 4 tickets of 1 rupee.

It is bad enough that they don't give the change back (1, 2, or 5 rupees), they the buses are not in good condition with broken ac or braking systems, rash driving and waiting in ecospace bus stop for more than 4 mins. Now, as a commuter, i have to face their harassment for being over charged.

Bus number - ka 01 fa 1818. Traveling from hsr bda complex to hebbal. Charged 85 rupees instead of 84 rupees.

Kindly do the needful.

Dear Sir/mam,

Today morning (i.e 13, sep 2019) I was travelling from Chowdeshwari bus stop to Corporation stop in 177 bus number (KA57 F 2316) the conductor in that particular bus is so ill mannered after collecting the money for the ticket he speaks irrelevant things to passengers and when I dint respond to him he speaks about family and teachings, who gives the rights to these conductors to speak about someone's family and their way of life,
Kindly look into the matter, take care of such illiterate conductors please do teach them ONLY to do their part of work and not get into other matters.

Dear Sir/Mam,

I am Anirban. I took a bus from Roopena Agarahara to Johnson Market and I gave him Rs. 100 for ticket he gave me a ticket of Rs.17 which is not a automated printed ticket and ask me to wait he will give back the remaining amount. When I asked him to write the amount in Ticket then he said just wait he gave that renaming back now and he gone towards ladish section. On next stop when I asked him again he asked me to wait since he is busy with other passenger for ticket at last he deny and did not give me back and said "you don't know Kannada ? speak in Kannada & you did not not give me 100 rupees" and also said some more thing in Kannada which I didn't understood.

I know I will not get my money back but I wants you to take action against this type of people.

Bus Number - KA-01-FA[protected] C).
Date & Time[protected]:55 AM).

Thanks,
Anirban

Today at 7:35am BMTC Bus no 378J did not stop and driver & conductor behaved rudely for a senior personal in a singular words dictating to come to next stop in Nice road junction. This bus leaves from Depot44 via 80ft road to reach electronic city. When monthly pass available, why the bus driver or conductors take to dictator type of behaviour with a rude nature. If this the attitude BMTC will never gain profit with a negative service to manknd. Kindly advice these type do not happen again V.Nandakumar VP LBSNRWA [protected]

Bus no-356m
Date-12-9-19
Time-7:50am
Pick up from kudlu gate
Drop at checkpost (Jn of hosur road)
The bus didn't stop at check post bus stand and in spite of repeatedly telling the bus driver to stop, he continued driving and stopped at christ college. They were more than 5 people who had to get off at check post.
We had to walk back to check post and were late to college by 20 mins and were penalized for coming late.

Hello bmtc,
This is regard to misbehaviour of a conductor of bus number: ka 57 f-2864, yelahanka bus.
I got in cbi and the conductor asked me pass and i showed and the same way he could have asked for id card but instead he started shouting to show id card. And while showing id card, he was rising his voice for unnecessary reasons.
He has been arrogant most of the times.
Hope the value of bmtc doesn't come down with having such arrogant people.
Thank you.

The conductor is not giving back the change and the ticket. I pay him 10 for a 5 rupees ticket he doesn't give me the change not gives me the ticket. Bus no. KA 01 FA 0606.And he scolds me in Kannada if I ask him for change.This happened to me on my way from Aladamara stopping to Channasandra bridge at around 6:45 to 6:55 AM. Please do take some severe action against him

Bus route from kadugodi to shivaji nagar, sbs to kadugodi route. I travel from domlur to trinity circle. Conductors are not providing tickets. Ticket cost 10rs. But they give back 2rs and doesn't provide ticket. If double ticket is taken. They provide ticket with 1 person. And gives 2rs. If we as for ticket they are either saying next stop, or sorry wrongly typed 1 person, or they say keep the money, or they say, no one is going to come for checking in this stop.
I kindly request to take necessary action.

Morning 6:30 am to 7:30 am buses are less and even we are waiting up to 1 hour no buses will come from this route. College is commencing from 8:00 am, for this time so many students and staffs are going to colleges and get down in ramakrishna ashram and ganesh bhavan. Kindly consider the request and provide the bus for every 15 minutes for this route and oblige.

Sir route no 285RA from market to Haniyuru bus no KA53F0214 is not stopping at the bus stops so many times especially on 11 sep 2019 morning around 7 am didnt stop the bus at kodigehalli gate and I reached the office 1 and 1/2 hour late and I am fined too.There were around 10 passengers waiting for that bus and he didn't stop the bus.so many people who depend on BMTC please do consider all the points and help us in resolving the problem
Thanking you

BMTC Passenger

I daily travel through tannery road to go to market. Since there was pipeline work going on all the bus were going on different route.
But the work was completed before august 25th and still the buses are not travelling in tannery road. Only few buses are coming to tannery road like 1 or 2 for one hour.
It is very difficult for thousands of people to walk 3km till frazer town to get buses.
So please look in to this problem and solve it soon.

Hi sir,

This is regarding one incident that happened with me today when i was travelling from kudlu gate to adugodi in g3 bus.

Bus number ka 57 f 3616
Date and time : 11th september 2019 and 08:00 am (Kudlu gate bus stop)

He didn't pay the balance amount. He treated me very bad. He refuses to pay balance amount. Also he is not respect to others. He is using badwords also. I don't know why he is like this. Please take immediate action.

He is such a rude person.

Hoping that there will be an action taken for this.

I boarded the bus ka 57 f 3321 on 11th september 2019 around 2.15 pm from nagavara to hebbala, the driver’s was very rash driving not bothered about passengers in bus, not bothered about elderly people in the bus and people on road, it was like scary roller coaster ride. Donno who is going to lose life because of this driver.

This is really horrible if bmtc is training the drivers like this, being a government firm it is your responsibility to think about safety about passengers and people to the country, such negligence should not be entertained. Please bring discipline among your employees.