Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Today (22nd august 2019), a bmtc bus with the route no. 356cw going from silk board to wipro gate, was stopped at roopena agrahara for more than 20mins without any reason. And when we (Public) asked them about it, they told us that they are waiting for collection and when one of the passenger asked the driver about it, the response from the driver and the conductor was rude and unethical. The registration number of the bus is ka-57-f-3076. Please ensure that this will not happen again.

At veeranapalya, there is karle tech park. So many people travel from hebbal to veeranpalya on daily basis. Most of the bmtc buses stop in the flyover start and tell people to get down. The service road is very congested and there is no place for people to walk, especially during rainy season. One side of the road is flooded with water, the remaining is filled with vehicles which is making dangerous for people to walk.
Even if the bus takes the service road and stop at the designated bus stop, rather than taking fly over, it would help many people getting down at veeranapalya, also many people who would be also waiting to board the bus.in either way it will be helpful for the public.
Bus drivers are saying that is advised by the comissioner to take fly over in peak hours, but during peak hours only its dangerous to walk on service road.

So kindly advise all the buses to take the service road and stop the buses at veeranapalya bus stop which will be helpful for many people, rather than going on flyover.

Hi Sir,

We are not getting Bus from mayhall to agra after 6 pm (G-2). We would request BMTC to provide bus more and frequent bus service for the same specially after 6 pm.

Please consider this as my high request and make it implement as soon as possible.

In addition to this so many people are travelling in this route for employement and labours.

For them it becaming too difficult to reach thier home due non availability of bus facilty between the the requested route.

Please consider and do the need ful and help massanger to reach their home early. thanks

Hi sir,
There are very few buses to ayyapanagar, and the popultion is too much now in ayyapanagar in that most of the bus stops at kr puram itself and don't proceed towards ayyapanagar when asked the answer from them is there is traffic so we are not going to that area. Is this the reason???
People wait for hours for the bus and when they come this is what happens
Please take action as soon as possible.
Or provide us with mini buses at least hope you will do the necessary changes.

Hi sir/madam,
There are very few buses to ayyapanagar, and the popultion is too much now in ayyapanagar in that most of the bus stops at kr puram itself and don't proceed towards ayyapanagar when asked the answer from them is there is traffic so we are not going to that area. Is this the reason???
People wait for hours for the bus and when they come this is what happens
Please take action as soon as possible.
Or provide us with mini buses at least hope you will do the necessary changes.

Hello,
Every day travelling from kasturinagar to phoenix bus stop has become very tough job because of no bus facility. There are plenty of buses going for silk board and marathahalli in seconds but 30 mins one bus for itpl road. That one bus will also be super crowded. Sometimes buses even doesn't stop then need to wait for hours. This is unbelievable failure of bmtc in this route. If 5% of silk board which goes empty can be moved to itpl road will have great help. My sincere request to you to consider this on high priority as this is real problem every day for everyone who is traveling on this route.

Thanks,
Padma

Bus no: ka 01 fa 1280
Date: august 20th, 2019
Time: 8:10 pm
Pickup: graphite india signal, whitefield, bangalore
Drop: kundalahalli gate, bangalore
I asked the conductor to give me the ticket as i gave him the money rs.20, he said he will give in sometime. He kept ignoring me as i asked him to give me the ticket and then he went onto the backside of the bus. I told the driver and he tried calling him but in vain.
I asked him again as i was getting closer to the drop location and then he said he will not give any ticket and started shouting and talking in the language i didn't understand. Drive and other co-passengers tried helping me but he raised his voice and shushed everyone.
I didn't like his tone and i didn't understand the reason for him shouting at me when he was at fault. I didn't want to get in the argument with him as i didn't want to step don to his level.
This is not about money but about the rules and ethics and situation like this is not safe for any passenger be it men or women.

Sir my student bus pass application is approved and I had received the SMS
But when I'm trying to schedule the appointment it's showing there is no application with this number. I'm attesting the screenshot of error. Please look into this matter as soon as possible as there is no other option to travel and the last date of pass issuing is about to end

Today i visited bangalore. When i was going from tin factory to bayappanhalli metro station i took bus whose bus number is ka-57-f-0438.
The bus conductor misbehave with and became physical to me and he pushed me at the end of bus just because i was not understanding what is he saying.
Is this the way how bmtc employees behave with outside visitors?
This was ridiculous. I am requesting bmtc to take strict action against this. So that this will not repeat with others.
I know no action will be taken on this issue because i am outsider but still i believe some strict action will be taken. Thank you.

Today morning i was standing at doddanekkundi crc bus stop (Between borewell bus stop and marathahalli market bus stop) on old airport road. Not a single bus was stoping on the above said bus stop, while so many bus no are written on the bus stop. I want to know if it is not a bus stop then why ksrtc made this bus stop. It is totally disappointing and big inconvenience for public.
I hope concern administration will take necessary action and will do needful.

I am complaining about the BMTC Bus Number 316F it's arrival time in cheemasandra stop is 7:15 AM but now a days it was arriving at 7:40 AM so we are getting trouble. We have to travel far for offices so we are getting late everyday for offices and also for students going to schools . please Consider the complaint and do the needful as early as possible.

This is to bring to your notice that there are only very shivajinagar buses from mekhri circke, bellary road (Airport road) to shivajinagar bus station.. It's very difficult to travel everyday for work. This request is not only for me.. There are other commuters who are having this problems. Pls add more buses to this route..

This issue is not happening for the first time, it's been there for more than 20 years.. I[censored] need to get a shivajinagar bus from mekhri cirvle, bellary road, u need to wait for 278 r g9 buses, the number of buses for these routes r very few.. U will find lot of buses going to majestic which is good but u should consider adding more buses for shivajinagar as well.. I don't get a bus on time, i need to for 1-2 hours to get another bus r find a way to reach mekhri circle by walk r auto to get shivajinagar buses.. I reside in sanjaynagar, keep these problems in. Mind, i take k2 bus to reach sadashivanagar police station n change to shivajinagar bus from there.. This route is quite long n time consuming bt whereas if i get 278 r g9 i can reach 10-15 minutes earlier..

My daughter travelling from banashankari to hsr layout this morning around 11 am (Bus# ka-57 f-2311 depot no.29) showed a volvo monthly pass (Rs.2363) & voter id as proof. But the conductor has told that voter id is not accepted & demanded money. Has been very rude told her to give a complaint. I inquired in the control room[protected] who clearly said all govt. Id's like voter id, adhaar, dl are accepted as proof of id. Why the conductor is not aware of this? Above that he has been very rude and unprofessional? I request you to take proper action on the concerned conductor & repay our money with additional compensation for all the mistakes & trouble.

Bmtc buses plying on margosa road from iisc towards malleshwaram curcle sometimes drive through the malleshwaram main bus stand to jump the red signal at malleshwaram 18th cross.
They drive extremely rashly and and unexpectedly through the bus stand and instead of the main margosa road and pose a great danger to people, animals and other vehicles standing on 18th cross road waiting for the signal. This is extremely dangerous especially for senior citizens and children. This area has several schools and colleges and the buses can pose danger to lives. I myself have come close to get running over.

Date of the incident - 18th august, 2019
Bus number - mf-6
T. No. - 85
I boarded the bus from dhoopnahalli. However, the bus conductor charged me rs 15 till sony world. He booked the ticket from police station indiranagar to sony world even though i boarded the bus from dhoopanahalli. He even started shouting loudly and threatened me, thereby disturbing my mental peace. I request you take strict action against the conductor so that no one else has to go through the same trauma again.

I board the above no bus on 17.08.2019 at 7.15pm in mysore road bus stop. After boarding the conductor has gone to back side for issuing tickets and he came front i am waiting for him to take the ticket and he is issuing tickets in left side people and i called him for taking ticket he is shouting on me like why you have not taken till now. If he does not come how we can take the ticket and the same thing was happens with same conductor last month also that time i left him.
But intentionally he is doing the same thing with the passengers kindly take an action about him and treat the passengers on soft manner

Buses flew from kengeri bus stand twrds magestic market & banashankari not picking up the commuter waiting in bangalore university stop. They just take the bus to right side of the road and go rashley without giving stop. We kindly request your department to consider this complaint and strictly warn ur useless drivers and conductor to give stop at one particular place. And bmtc should take care of public and kindly setup one place as bus stand so that running to catch the bus and meeting accidents can be avoided

It is not mentioned anywhere that we have to carry an id card with us not even in the portal. And they didn’t take our application even though we submitted the original fee receipt. How can they expect us to get an original bank chalan when we paid the college fee online? This is too much and the way they spoke was too rude. They should have shown some respect. If this is the case, you either fire them or we will never take bmtc bus passes and will refer the same to other people we know. This incident happened at shivajinagar bus station. Please make sure you hire staff which are professional

I have been travelling frm a month in buses n i feel very uncomftable d way dese conductors behave with us... Juz coz its govt bus does, 't mean dat dey treat us like servants... I hv registrd a complaint by cllng bmtc customer care but i dont think any action will be taken against dese conductors... Atleast i expct to talk polietly... We r not servants dey insult us treat us badly... Illetrate people dont hv manners to tlk to women also... Conductors in bmtc busses shud learn how to respect a women n how to tlk to a women... Stop teachng dem wat to do n strt teachng dese stupids how to behave with women. Irresponsible dey oly know to give tickets n keep d chnge in pocket n sometymz dont even give ticket to us n keep money in der pocket... I dont kno if any action ll b tkn about thid complaint... Coz either we switch to someothr way of transport or take d # of dese conductors who r illetrate n who hv manners

Respected sir/madam, this is regarding very less frequency of buses for tc palya.
Though tc palya is a popular and populated place, people have to wait hours together for catching a tc playa bus. There are no much buses at any time of the day. Around sixty people wait in the ramamurthy nagar bridge bus stop everyday evenjng and most of them give up waiting for the bus and go for the autos which make a lot of money off this. We all wait for an average of one and half an hour for the bus.
I request u to look through this matter and provide more buses for tc palya.
Thank you.