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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Updated: Nov 3, 2025
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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 78

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K
from Mumbai, Maharashtra
Jul 22, 2019
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Address: #45 3rd Floor 1st main rd Muneshwara Temple Street, near Kuvempu circle Goragunte Palya, 560022

Today i was traveling in orange bts flyover 258 bus and the conductor miss behaved with me asking me to get down or pay for the tickets even if though i had a monthly bmtc bus pass. He demanded ₹2 from me as flyover charge and miss behaved with majority of ladies. I also saw that there were 6 men who had occupied all ladies seat was supported by this bus conductor asking them not to get from their place and give the seat to the ladies just because he has issued them the bus ticket promising them about a seat to sit. I was frustrated looking at this bus conductors behaviour as he was adamant and not respecting women. I wanted to take strict action towards his behaviour. I also made a lot of noise along with other ladies of the bus and was asked to raise a complaint against his miss behaviour and abusive behaviour. I have the bus ticket as proof of travel and there was a cc camera inside the bus for me to get the justice of he not allowing me to occupy the seat of the ladies section... The bill details are as follows depot 10 t. No 35 501bh/13 22/07/2019 time 15:25:04 toll pass ticket pass no 1245 fare+gst ₹2 ordinar bus number ka57 f - 2889token no 1105. Kindly remove and terminate such bus conductors who believe in bribes and are disrespectful towards women of india
Aug 28, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,

BMTC regrets the inconvenience caused. Your complaint is registered and forwarded to concerned depot authority for taking action against concerned crew. This is your docket number for your future reference-BMTCC10232651

Regards
BMTC
There are very less buses from hope farm towards Seegehalli in evening after 6.30 pm.

Due to which all buses are very rush and not possible to be taken.

Please increase frequency.
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    Revathi venkatesan
    from Mysore, Karnataka
    Jul 21, 2019
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    Dear sir, more buses from sarjapur to kr market, banashankari, mejastic... (Bus no 342 and g2 must be added and frequency of bus must be more during school and college hrs both in the morning and afternoon. Kids wait for long hours in bus stand and most of the time its crowded because of less frequency. Volvo bus frequency should also be increased (342). Please do the needful. Thanks
    Aug 24, 2019
    Complaint marked as Resolved 
    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
    Verified Support
    Jul 24, 2019
    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
    Dear Revathi,

    At present one schedule with 8 trips are being operated in 342 and 19 schedules with 113 single trips are being operated in G-2 in the said route. Please avail these service and co-operate.

    Regards,
    BMTC
    I have lost my Wallet and Mobile. Wallet has some money cards.
    Can you assist me on the same as soon as possible.
    My son doing turner course in Government Model ITI, dairy circle and we have paid fee during 2018-19 for 2 years course, now we uploaded previous fee receipt hence our application rejected.

    This is 2nd year without demand from institute how can we make fee payment.
    please clarify and accept our renewal application for student buss pass.
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      J
      Jilsha John
      from Delhi, Delhi
      Jul 21, 2019
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      Address: Nagawara, 560077

      Most of the buses coming from hebbal near stop at the veeranapalya bus stop or the nagawara bus stop.. They take the flyover for there convince and us passengers have to walk in between vehicles to get to the bus stop.. Drivers try to avoid those junctions at any cost because they don't want to face the traffic signal, which is unfare to most of the elderly and women at night to walk on the busy street after made to get down at the bottom of the flyover.. Please consider this as a complaint and take action against it as we are facing problems walking on a busy street on uneven road..
      Aug 31, 2019
      Complaint marked as Resolved 
      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
      Verified Support
      Jul 29, 2019
      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
      Dear Jilsha,

      BMTC regrets the inconvenience caused. Your complaint has been registered and forwarded to Sarathy patrol department to depute Sarathy squad to monitor the buses to operate as per prescribed route and stop in authorized bus stops only. This is your docket number for your future reference- BMTCC10232894.

      Regards,
      BMTC
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        R
        Revathi venkatesan
        from Mysore, Karnataka
        Jul 20, 2019
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        Dear sir, sarjapur is developed now and there should be more buses and frequency of bus timing must also be taken care. We had to wait for more that 25min for next bus to arrive and its crowded always as there is no frequency of bus, especially during peak hours (School time, college time) kids wait for long hours both in morning and afternoon hours. Volvo frequency is also very less. Waiting for so long in bus stand most of them try to take private buses why when we have namma bmtc? Plz do the needful sir
        Aug 26, 2019
        Complaint marked as Resolved 
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
        Verified Support
        Jul 24, 2019
        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
        Dear Revathi,

        At present one schedule with 8 trips are being operated in 342 and 19 schedules with 113 single trips are being operated in G-2 in the said route. Please avail these service and co-operate.

        Regards,
        BMTC
        I have lost a blue women's clutch purse in bmtc bus on 16th july, 2019.
        It has my
        - aadhar card
        -pan card
        -bus passes
        -voter ID
        -Debit card
        -and a letter addressed to someone very dear.

        Can someone please help me find it?
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          R
          Ravi Karanam
          from Bengaluru, Karnataka
          Jul 20, 2019
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          My daughter is travelling bmtc to college
          One of the bus the conductor miss behaving like asking repeatedly the destination even though she informs several times for ticket. Later he is continuesly staring (Looking) at her until she disembarks at her distination. She is afraid of travelling now this is happening several times, initially we ignored. Today also the same thing happened at 7:00am aprox.
          The bus reg no is ka01 fa348
          The route is from anjanapura to kr market
          Please take action and must not repeat again, please transfer this conductor to another route
          Ravi kumar
          Aug 31, 2019
          Complaint marked as Resolved 
          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
          Verified Support
          Jul 24, 2019
          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
          Dear Sir,

          BMTC regrets the inconvenience caused. Your complaint is registered and forwarded to concerned depot authority to take action against the said conductor. This is your docket number for your future reference- BMTCC10232650

          Regards,
          BMTC
          So as i ws travelling in the bmtc bus ka-01-fa-2254 on 18/07/19, the driver didnt give a stop near Koramangala water tank, and was very rude while asking about it, in a very intensive and impolite way . I request a strict action against the driver of the bus.
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            S
            Shuba S
            from Bengaluru, Karnataka
            Jul 17, 2019
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            Today morning i travelled in bmtc bus and the vehicle number is
            KA-01-FA-0795. the bus number is 600CA
            The driver of this bus drove very rashly and most of them were students who were standing . so when the bus was driven so rashly most of them got hit to the hand holdings of the bus and most of them were hurt [not too severly but ] .but it was too painful . the bus departed before 7.00 am, i think . but it reached the bommanhalli stop by 8.15 or by 8.25 am and it reached banashankari exactly at 9.00 am
            i request the BMTC management to take immediate action against the driver for his rashness .
            +1 photos
            Aug 21, 2019
            Complaint marked as Resolved 
            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
            Verified Support
            Jul 19, 2019
            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
            Dear Madam,

            Your complaint has been registered and forwarded to concerned depot authority to instruct the crew to maintain the speed limit and instructed to driver not to drive rashly and follow traffic rules and regulations.

            Regard's
            BMTC
            Verified Support
            Jul 20, 2019
            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
            Respected Sir,

            This is your Docket no. BMTCC10232447, for your reference.

            Regards
            BMTC
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              Veena Siddarth
              from Bengaluru, Karnataka
              Jul 17, 2019
              Resolved
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              Address: 5600037

              500c buses are stopping at kundanalli signal left turn waiting for passengers to come over. Buses are stopping for 10 minutes and causing delays and traffic jam. Please remove commissions for conductors so that they don't park every where and delay the bus. We pay for hefty tickets and this is what we get from bmtc. Hope the authorities take a proper action on this.
              Aug 24, 2019
              Complaint marked as Resolved 
              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
              Verified Support
              Jul 18, 2019
              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
              Dear Veena,

              Pl provide the detail like route/vehicle no date/time of incident or photo copy of the ticket to identify the crew and to take action.

              Regard's
              BMTC
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                Preeti Tripathy
                Jul 17, 2019
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                Address: BMTC bangalore, 560066
                Website: www.mybmtc.com

                I was travelling in bmtc buss route number 500c from beml layout to ktpo on 16th july.

                I have observed everytime its the issue, conductors asking to get down the bus or abusing badly if we dont have change. We are also human beings and these kind of behaviour is not fair.

                The conductor took rs 100 from me and did not return me the rest amount.

                I need the rest amount, kindly issue me the same.
                +2 photos
                Aug 21, 2019
                Complaint marked as Resolved 
                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                Verified Support
                Jul 18, 2019
                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                Dear Madam,

                BMTC Regrets the inconvenience caused the ticket which you have provided is not visible so pl provide the detail of the ticket like route/vehicle no date/time of incident to identify the crew and to take action.

                Regard's
                BMTC
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                  sudhirsrajan
                  from Bengaluru, Karnataka
                  Jul 16, 2019
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                  Address: G19 ground floor b block primecity appartment doddathogur Electronic City, 560100

                  Hi, yesterday at around 8.40 pm when I was driving in my car from Whitefield towards electronic city on outer ring road after Marthahalli bridge. BMTC bus no KA57 F 1941 was about hit my car
                  He drove towards his right without signal and I missed a major accident
                  I just took photo of driver and bus
                  Kindly initiate nessary action for the same to control rash driving and near miss accident

                  Regards

                  Sudhir
                  +2 photos
                  Aug 31, 2019
                  Complaint marked as Resolved 
                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 18, 2019
                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                  Dear Sir,

                  BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to take action against the crew.

                  Regard's
                  BMTC
                  Verified Support
                  Jul 19, 2019
                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                  Respected Sir,

                  This is your Docket no. BMTCC10232400, for your reference.

                  Regards
                  BMTC
                  Sep 20, 2019
                  Updated by sudhirsrajan
                  BMTCC10232400 Any update on the said complaint
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                    H
                    Helena Meurial Hilkiah
                    from Bengaluru, Karnataka
                    Jul 16, 2019
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                    Address: Indian Express, 560001

                    The bus conductor of bus 293, ka 57-f -3665 from majestic (Not sure) till hennur was so rude. We ladies had vacant seats on the back. He made us to get up, it was insulting and he said that they were for gents, on the back no were gents was mentioned. Is this gender discrimination... Please take action..

                    We come from office, suffer from long standing
                    Aug 24, 2019
                    Complaint marked as Resolved 
                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 17, 2019
                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                    Dear Madam,

                    Pl provide the specific date/time of incident to identify the crew and to take action against the crew.

                    Regard's
                    BMTC
                    I paid 100 rupees today for my BMTC ticket 500-CA, conductor wrote 70 on the back of the ticket. I forgot to take change while getting down. This happened 4 times. Is there way to get back my money?
                    It seem it's being done intentionally, The bus ride take more than 1 hr for my route and chance of forgetting increases. It must be resolved.
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                      Sharath Shahh
                      from Bengaluru, Karnataka
                      Jul 16, 2019
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                      Address: 560047

                      As iam student studying in ssmrv college.. N should travel in the bus number 201 but there are no proper bus arrivals.. Everyday there is a trouble of getting the bus.. But today 16/7/2019.. Iam waiting from 12:30 and almost 4 hours i waited for the bus.. Thr is no bus still.. Please take my complaint n put an action against it.. Due to this iam not able to reach on time n it affects my studies.. Mornjng there is a traffic trouble n afternoon n eve i there are no buses at all..
                      Aug 23, 2019
                      Complaint marked as Resolved 
                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 18, 2019
                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                      Dear Sir,

                      Your complaint has been registered and forwarded to concerned depot authority to operate the schedule regularly and as per schedule time table.

                      Regard's
                      BMTC
                      Verified Support
                      Jul 18, 2019
                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                      Respected Sir,

                      This is your Docket no. BMTCC10232380, for your reference.

                      Regards
                      BMTC
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                        bhavanabt
                        from Malappuram, Kerala
                        Jul 16, 2019
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                        Address: 560091

                        I was travelling in bus number ka 01 f 8696 on[protected] @ 10 am from sunkadakatte to magadi road. I was sitting in conductor seat. When conductor asked me to leave seat i left seat. But she stareted scolding me using very bad words. When i replied back she slapped on my face infront of all passengers, used very bad words. So please take action against her. Take my complaint and take action against her. I alredy registered complaint over call [protected].
                        Aug 18, 2019
                        Complaint marked as Resolved 
                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 18, 2019
                        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                        Dear Madam,

                        your complaint has been registered via docket no bmtcc10232282 and as per your wish conduct confronted inquiry in central office on 17.7.2019 conductor apologies for the incident you have accept the opology and as per your statement close the case.

                        Regard's
                        BMTC
                        I am residing in jalahalli east. The majority of BMTC is not stopping at bus stop which cause delayed to my commitments. So kindly take some action for that.
                        Thanks for the BMTC complaints team especially Public Relation Officer for taking quick action. I accepted the apology and closed the case.
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                          Tariniprasad Samal
                          from Mumbai, Maharashtra
                          Jul 16, 2019
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                          Resolved

                          Some bmtc conductors behaviour is very inappropriate, they don't behave properly to out state passengers. I am using monthly pass but sometimes when i show my pass, they seem looking at me angry and unhappy. And some do not have manner, they are scolding passengers too. And also shows their red eyes. Conductors push forcefully @bus n using their hands.
                          Aug 21, 2019
                          Complaint marked as Resolved 
                          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 16, 2019
                          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                          Dear Sir,

                          BMTC Regrets the inconvenience caused pl provide the detail like route/vehicle no date/time of incident or photo copy of the ticket to identify the crew and to take action.

                          Regard's
                          BMTC
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                            Pramod Chandran
                            from Mumbai, Maharashtra
                            Jul 12, 2019
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560083

                            I am female and traveling in bmtc daily. Ka 01 fa 1495 this bus driver never give stop near vijaya bank bannerghatta, even though he stop and i get in he starts scolding and abusing. Including today it's been 4time to me, and he abuse other elderly ladies also. If i am not getting any action even i am going to women comission also. Such people should never be encouraged.
                            Aug 12, 2019
                            Complaint marked as Resolved 
                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 12, 2019
                            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                            Dear Sir,

                            BMTC Regrets the inconvenience caused pl provide the specific time of incident to identify the crew and to take action.

                            Regard's
                            BMTC
                            While traveling I buyed a ticket from banasari to dommaluru but while getting down forgot change collecting from conductor
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                              Prudhvi sainath
                              from Mumbai, Maharashtra
                              Jul 12, 2019
                              Resolved
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                              Resolved

                              Address: 6th B Cross, Nanjappa Layout, Adugodi, 560030

                              I picked bus at 8:55, bus crossed the stops but the conducter not come at least once to back for tickets. He is just simply sitting in his seat. The persons who came with me are also waiting. What is this practice? Conducter like this should be punished for their negligence behaviour. Hoping that 7 will take appropriate action against this complaint
                              Aug 31, 2019
                              Complaint marked as Resolved 
                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 12, 2019
                              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                              Dear Sir/Madam,

                              Pl provide the specific detail like roue/vehicle no date/time of incident to identify the crew and to take action.

                              Regard;s
                              BMTC
                              I have lost my purse in BMTC bus, bus No: 378 on 9th July, 2019. It had my debit card, driving licence, aadhar card and some money. I was traveling from Neeladri Nagar to Infosys. I got down in Infosys bus stop. If any one have any information regarding this, please let me know. Its my sincere request
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                                A
                                Anjukhan
                                from Bengaluru, Karnataka
                                Jul 11, 2019
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                                Address: 75 Doopanahalli, hal 2nd stage, indira nagar, 560008

                                My son was traveling this morning to school at 8:00 am on 11/07/2019 from domlur in bmtc bus #number kbs-11/12.

                                He was abused by the conductor of the bus for no reason of his due to the low print quality of bus pass, where the conductor assumed that the bus pass was forged and humiliated my son due to which he is mentally disturbed.
                                Also, the bus pass was cut into 2pieces by the conductor. Also, he was forced to buy a ticket when he had no money with him.

                                I need justice.

                                To whom so ever it may concern, kindly oblige this concern.

                                Attaching the ticket details.
                                +1 photos
                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 12, 2019
                                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                Dear Sir/Madam,

                                BMTC Regrets the inconvenience caused pl provide the photo copy of the pass to take action further your complaint has been registered and forwarded to concerned depot authority to take action against the crew.

                                Regard's
                                BMTC
                                Verified Support
                                Jul 18, 2019
                                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                Respected Sir/Madam,

                                This is your Docket no. BMTCC10232379, for your reference.

                                Regards
                                BMTC
                                Jul 19, 2019
                                Updated by Anjukhan
                                Thank you for your reply.

                                We contacted the Depot in charge and this issue was taken care of by her and a letter signed by her was issued to accept the Bus pass going forward, irrespective of the print quality.

                                However, a warning to the bus conductor by you will matter a lot here. (if impossible).

                                Thank you again.
                                KA-01 FA1849(500CA)
                                Conductor of this bus is too harsh.
                                There is change problem every day.
                                Instead of having a lot of change with him still these guys argue for giving 100 RS change.
                                And starts arguing in kanadda.
                                Can we have a proper site where to give complaint about bmtc busses conductor and there misbehavior, as it is increasing everyday
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                                  Nm2912
                                  from Bengaluru, Karnataka
                                  Jul 11, 2019
                                  Resolved
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                                  Resolved

                                  Address: 560036

                                  The bmtc conductors charge u 20 re instead of 19 rs as mentioned on tickets the one rupee is not returned and they do not even consider it. And when you ask fro it they make faces asif you have asked for money from their pocket. Kindly look into the matter i have been travelling since past 4 months now and everyday i face the same problem it is my right to get my money and the conductor isnt doing any favor on me or any citizen who is travelling via public transport.
                                  Aug 23, 2019
                                  Complaint marked as Resolved 
                                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 12, 2019
                                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                  Dear Sir,

                                  BMTC Regrets the inconvenience caused pl provide the detail like route/vehicle no date/time of incident or photo copy of the ticket to identify the crew and to take action.

                                  Regard's
                                  BMTC
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                                    9
                                    9488309272
                                    from Bengaluru, Karnataka
                                    Jul 11, 2019
                                    Resolved
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                                    Resolved

                                    Address: Akshaya paradise pg for ladies,#66,2nd cross ,Behind thalassery Restaurant,Hope farm circle,whitefield,bangalore, 560066

                                    Hi,
                                    When i lost my monthly bus pass at 10/07/2019 in evening time travel to skilboard to marathalli bridge (Tin factory bus). Before 2 days only i got a bus pass. Please find my bus pass totaly i paid rs 1150. Please give any solution for me. Bus pass (1050) and bus card (100) both are missing. Kindly requset to find my bus pass or any good solution for me. Quickly reply for my complaint. I have a one good solution thats all.

                                    Thanks,
                                    Jananee
                                    Aug 20, 2019
                                    Complaint marked as Resolved 
                                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 18, 2019
                                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                    Dear akshay

                                    If you lost the bus pass there is no provision for issuing duplicate pass you have buy the new one by giving police complaint and pay fine and remaining period of pass.

                                    Regard's
                                    BMTC
                                    Buses are arriving late to tavarkere..we people got tired of waiting for buses..please provide more buses in morning before 9 so we can reach our colleges office at right time
                                    Buses are arriving late to tavarkere..we people got tired of waiting for buses..please provide more buses in morning before 9 so we can reach our colleges office at right time
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                                      V
                                      vidyaiyer547
                                      from Bengaluru, Karnataka
                                      Jul 11, 2019
                                      Resolved
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                                      Address: 560032

                                      My name is rajaram ramamoorthy. I took a bus from kia airport to mekhri circle this morning july 11, 2019 at around 8 am, thru bmtc bus going via shanthi nagar. After paying for the ticket, it looks like i have forgotten my wallet in the bus itself.
                                      The wallet is brown, hidesign make.
                                      The following are the contents of the wallet.
                                      1. Hdfc credit card
                                      2. Hdfc debit card
                                      2. Hsbc credit card
                                      3. Hsbc debit card
                                      3. Karnataka billiards club membership card
                                      4. Metro club card
                                      5. Karnataka drivers license
                                      6. Cash of rs 3800

                                      Please call me at

                                      [protected]
                                      [protected]
                                      Email me at: [protected]@yahoo.com
                                      Aug 12, 2019
                                      Complaint marked as Resolved 
                                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 12, 2019
                                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                      Dear Sir/Madam,

                                      Pl provide the photo copy of the ticket for further action.

                                      Regard's
                                      BMTC
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                                        Tilak Rao
                                        from Bengaluru, Karnataka
                                        Jul 11, 2019
                                        Resolved
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                                        Resolved

                                        Address: Udaipur Garden Junction Stop BTM, 560076

                                        Bmtc drivers have always been stopping short of the udipi garden junction, btm, close to the traffic signal, and not at the allocated bus stop. With the ongoing metro work and bust stop having been moved closer to the junction, the bmtc drivers continue to stop close to the traffic signal and not at the bus stop. This has led to choking at the junction by the buses 600 series, 500 series 201 series, 24/25 series heading to jayadeva.in addition, passengers embarking and disembarking crowd the junction. This has led to piling up of bmtc busses soon after the signal heading into btm water tank and creating severe traffic jams, with no place for vehicles to move. This has also caused serious delays for ambulances heading to jayadev hospital.
                                        It is quite shameful that now, traffic police is telling bmtc drivers to stop at the bus stop. A wasteful utilization if public resource, when simply the drivers could come 50ft ahead and stop at the designated bus stop.
                                        By stopping at the bus stop, the traffic jam could reduce, passengers will come up to the bus stop and the traffic police could be deployed for better work.
                                        Request bmtc senior leadership to depute some staff to monitor and educate the drivers to stop at the bus stop, and avoid accidents leading to loss of lives.
                                        Aug 31, 2019
                                        Complaint marked as Resolved 
                                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 12, 2019
                                        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                        Dear Sir,

                                        BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to sarathy department to depute sarathy patrol squard and to take action in this regard.

                                        Regard's
                                        BMTC
                                        Verified Support
                                        Jul 18, 2019
                                        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                        Respected Sir,

                                        This is your Docket no. BMTCC10232377, for your reference.

                                        Regards
                                        BMTC
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