Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I have taken a ticket from Sarjapur signal to kudanahalli gate, I exactly gave 20 rupees as ticket costs 19 rupees, conductor gave me empty ticket by handwriting cost of ticket on they blank ticket and when I questioned him, he is saying machine is not working and just went back without proper response.But machine is working fine, he just lied to take that 20 rupees.

I had travelled from silk board to wipro main gate, electronic city by Bus on June 16th. I got the ticket which cost Rs.25(Rupees Twenty five only) and had given Rs.100(Rupees Hundred only) as I did not have change. I forgot to collect the remaining Rs.75(Rupees seventy five only) while getting down at my stop. I would like to know how I could get the money back.

Route No: 326w
Boarding Point: silk board
Destination: wipro main gate, electronic city
Date: June 16th 2019, 12:48pm
T No: 90
Bus no: KA53F0119
Tkn no: 15155

Hi
I was standing in Vijayanagar TTMC Bus stand, Bus route 61A around 5-15pm vehicle no. KA 01F9296, as where is the bus stop? Conductor answered it everywhere, then I asked why those board for the route, he rudely told go and ask in office... And he behaved rudely and started using singular by which I started talking... I don't know whether you take action but even you TC seems no help to public

I have been regularly using the BMTC Volvo pass with my license as proof for the past two months and there was no issue. All of a sudden when I boarded the 342F service from Agara to St.Johns the conductor was so ignorant to take my license as proof and he was insisting that I show a BMTC ID. This has never happened before and due to this, I had to get down from the bus midway. It was a hectic task walking back to the stop and getting onto another bus. The behavior of the conductor was so unprofessional that I would have lost my calm. Instead, I remained silent. The following bus accepted the Pass with License as proof. I was late for office due to this. The bus details- KA 01- F 4382- Morning 8:30.

My daughter who is only 15 years old travels to her college by metro. Today she had Rs 100.and she had to go to Rajajinagar from Peenya. But these people.on counter were very rude.to her and her friend and refused to give tickets as they dint have change. What type of behaviour. When she pleaded that she was getting late for college, then man on counter, (refused to tell.his name) started abusing in shouting in Kannada. This is not the first time.Many a times.I travel by metro and this has happened with me also. How can you expect the passenger to always keep the change ? If they don't have change, we might also not have. Pathetic behaviour. They have made it fully government office like. Very disappointing.

Hi team,

I was waiting for 401-R towards beml layout in govt. Soap factory (iskcon) from past 40 mins and not even a single bus has come.. Whereas there were around 6 401-K buses in the same time period. You want people to use public transport but waiting time for each bus is 40-50 mins and mind you I have still not got the bus. This is an ongoing issue with 401-R. Please provide us with a solution ASAP.

Regards,
Dhedheepya

Today[protected], While going from BTM water tank to jayanagar 3rd block in BMTC in the morning session at 08:50am my I phone 6s plus mobile was theft by somebody.I informed to bus conductor but he was busy to collect tickets. Please kindly help and give me a solution to get my mobile back for further details please contact my mobile number [protected].

This morning (June 14, 2019) at 9 am near Mysore Road bus stop, BMTC Bus no KA-01-F-4663 hit my two wheeler KA01HX9847

I had stopped my Scooter to allow the vehicle in front of me to pass by, the bus driver who was beside my two wheeler refused to give me space and drove past me in full speed. He hit my two wheeler, damaging the entire front portion and as a result me and my husband fell hurting ourselves.

The public did not even help me and when my husband asked the driver to share his driving license he replied in Kannada which was not understood by us as us being a North Indian. The drivers rash driving and unacceptable behavior to even check what happened to us was a huge surprise.

Apart from my incurring a huge loss on my two wheeler, I was also very shaken with the incident.

Please do look into the matter and help me get justice

Geetika
[protected]

I'm a second year BE student. I had applied for student pass last year. The total amount was 1810 which I had paid online. due to some glitch and technical issues in bmtc website my amount was blocked and the application was rejected. I had to reapply offline and then again pay another 1800 cash at Shanti Nagar bus station to get my pass for the year 2018-19. Now almost 9 or 10months later everyday I enquire but they say money will be refunded soon in 15 or 20days which never happens.i think they are just cheating on students and fooling us. I have given all the bank account details too.

Dear BMTC
I am a Regular Passénger in BMTC
I am Travelling from Silkboard to Marathahalli &
From Marathahalli to Siddapura on Daily bases
I am making an Up & Down travel

Bad Response don Bus Conductor by using Bad Words

- 12th June 2019
I boarded in KA57AP1957 BMTC - I just enquired before Boarding in the Bus
Whether it goes to Siddapura
Instead of Giving proper answer
He scolded me in Bad words (It made me Mentally upset)

Do I am a Passenger or a Begger

I need a Immediate Action on that Bus Conductor

It’s a Request Complaint to Take Sever Action on him
So that he will not repeat or do this type behaviour to other Passengers

I believe in Government that
Will take an Action against him
Thank you

BMTC bus with number KA 57 F 1424 which started from attibele and destination is hosted, driver drove the bus so rashly, near dommasandra village on 9th June 2019 at around 9 pm, he just drove faster and jumped on the hump causing all the commuters injuries. Driver was laughing post this incident instead of checking if anyone is hurt. Please take necessary action. I had called the customer care immediately and logged a complaint. But not sure if any action is taken.

This morning (June 10, 2019) at 10.30 am near Nagawara bus stop, BMTC bus 4425 hit my car 7707.
I had stopped my car to allow the vehicle in front of me to pass by, the bus driver who was behind my car refused to give me space and drove past me in full speed. He hit my car, damaging the entire front portion (photos for your reference) and didn’t stop to even check if I was hurt.
Since he drove past I could only get his bus no. as 4425 before the public helped me and did what was possible to get me get back. The drivers rash driving and unacceptable behavior to even check what happened to me was a huge surprise.

Apart from my incurring a huge loss on my car, I was also very shaken with the incident.
Please do look into the matter and help me get justice

Hello BMTC HEAD, I'm here to giving a feed back about your Worst public service. Daily i am wasting 1 hour plus time by waiting for this G4 .i am completely exhausted .those drivers really don't know the time manners .daily i m coming late to office because of that and i m going to lose my job if it continues.please make sure you resole this as ASAP(As soon as possible because i know you won't value our time).

I'm a passenger commuting daily from Subbaih circle to Sarjapur! I take volvo and the volvo facility in this route is almost 45 minutes once, Had been waiting for a bus for 30 minutes at 10.15, finally when the bus arrives the driver is in full om speeding near bus stop as well! Even after waving at him to stop, didn't bother to stop the bus instead increased the speed and not sure who are questioning them about their duty! Coz of which passengers have to wait for another 30 minutes or more! And the bus number is KA 01 F 4382

Route: Channasandra (Towards Hope Farm) to ITPL main gate
Bus Details: KA 57 F 3000 (Depot 41)
Incident date and Time: 05 June 2019, between 6:42 AM and 7:00 AM

Incident Details:

Dear SIr/Madam,

I am writing a complain against a bus conductor who has misbehaved and manhandled to me while travelling.

Yesterday I board into a bus (KA 57 F 3000) at channasandra and collected a ticket. I was standing nearer to the door since there was no seat and I want to get down at ITPL main gate stop which will come after 15 mins maximum.
After some time, bus conductor came and pulling me very hardly without telling anything then I asked what happened, why are you doing like this. If you want me to go back side, I can go. Please tell me without doing manhandling then the bus conductor started scolding to me and saying i will beat you with the help of the ticket generating machine. I stopped by saying, please behave like a human being. When I was about to get down from the bus (near to ITPL main gate), I told him, i will raise a complain against you then he angered on me and pushed me down from the bus when the bus was not completely stopped. I fell down in front of PARK SQUARE and got injured (Photos are attached). Since I was having urgent meeting in office, i went to office without taking any immediate action.

I am request you to look this matter very seriously and take the necessary action against bus conductor then bus conductor will scare to do this type of thing with passenger and also the passenger enjoy their travel without suffering like me.

Thanks in advance for taking immediate action.

My daughter got into a BMTC bus 295D from Lingarajapuram today 5th June 2019 at 3:30pm. The conductor did not issue a ticket to her for 2 stops which was Kachirakanahalli though she was waiting for him to come to her with the money in her hand and the checking squad got in. The squad accused and abused my daughter in front of everyone for not having bought the ticket. She was made to pay a fine of Rs.190/-. The squad should not penalise a traveller within 2 stops and also should not abuse and shout as if she was a criminal. I want to request for a refund of the penalty unfairly imposed on her.

I was riding to the metro station with my father and was almost hit by a bmtc bus - ka 01 f 4468. The driver and conductor of that bus was competing with another bus as to who would turn first from the signal. The whole crowd watched this talk and action. It is bad that these drivers put other people's life in stake and get pleasure. Few other vehicle drivers too scolded them and the conducter was laughin at it telling us to mind our business. This incident happened on june 1, 2019.

Sir there is no bus in hegganahalli cross bus stop from more than four to five hours. There are more than 35 to 40 people's are standing in hegganahalli bus stop. The route 248, 265, 502h bus are not moving on their route. I have even called bmtc toll free number but they are not responding properly.in defult bmtc app as been showing that buses are all moving towards jahalli cross via outer ring road. And moving towards tvs cross and jahalli cross. But in the proper route buses are not moving.

I am a final year b. Tech student from amc engg college. Today (01/06/2019) the experience i had was bit funny. Thing is the conductor around 40-45years of age, in bus number 215h travelling from jambusavari dinne to kbs didn't accept my pass saying that degree students will get only pass for 11 months from july to may and not full 12 months. I tried to convince him saying that we degree students will get pass for full 12 months. He didn't accept that. I argued with him for a while and i reliased that the conductor doesn't even know the proper details and rules of the company he is working for. Pity for him. I thought arguing with him was a waste of time and got off the bus. It's okay for me, but my intention of bringing this here is that one should make sure that he is speaking some sense. And hope these pity things won't repeat in the future.!!

Hi,
Bus no. Ka.01. Fa.2147
This bus while moving from koramangala 1st block to magestic, at 7 pm today, 31st may 2019, conductor refused to take ₹10 coin and started arguing with me in kannada, i requested him to talk in hindi as i am unaware about kannada. The conductor raised his voice and threw the coin on bus floor. Why bmtc buses are refusing ₹10 coin? And why passengers are abused in bangalore while traveling in bmtc buses.