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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Last updated Mar 22, 2024
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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 85

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C
Chetansuda
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

conductor overcharged in regular route

Address:560097

Dear sir,

This is to bring to your notice about the incident of higher charge by a conductor on regular route.

I am a daily traveler in nice 7 route and occasionally purchase daily pass. Normal charge if purchased daily pass is 70/- + 25 as toll charges for one side.

On march 5th, there was a new conductor (Prem) on bus number ka53 f 113 time morning 7 am route from vidyaranyapura to electronic...
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Koindu1952
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaint about the female conductor's behavior to a senior citizen that's me

Address:111, FIRST FLOOR GNR PLATINUM FORT,Near Vijaya bank,, HORAMAU AGARA ROAD, BABUSAB PALYA,BANGALORE560043, 56043

Today i was standing in babusap pallya bus stop and showing my hand to stop the bus volvo vijira route no 500a, bus no ka57f2283. Dily pass no 52.
The bus stopped after crossing the stop, after boarding the bus i asked her why she did not stop the bus, in turn she replied a bus was standing that's why, be cause of the bus only i was sowing hand but driver not bothered to stop i said, in turn she was replying at least you be happy i...
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DrNimsree
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment by bus conductor

Address:Bangalore Urban, Karnataka

I was travelling by bus no ka[protected]h i got on from whitefield and wanted to go till hoskote. Between 2pm to 2 30 pm on 18th march 2019
This bus driver was harassing me for sitting in the frontmost seat. He started verbally abusing me and even abused some other girls my age even though i hadn't said one word. It wad scary to be harassed like this in public. The conductor was quiet. He was making all sexist remarks after that....
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Sethin raj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost of bmtc students pass for engineering

Address:Tatanagar, 560092

My name is Sethin Raj S.L. who is studing in Sri Venkateshwara college of Engineering doing my B E (Mechatronics) second semester. I am an student who is travelling by bus (BMTC) . I had concession Bus pass. On 13th March 2019 evening when I was returning home I search for my bus pass it was missing.
BMTC ID NUMBER- BMTCST[protected]
Requesting for a duplicate pass for my remain validity.
I had also attach with the acknowledgement...
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Amarjeet0566
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't get change money (437)

Address:Eden villa, house no-7,4th Main road,2nd cross chinnapanhalli Marathahalli, 560037

I was traveling from Manyta Tech Park to Marathahalli in AC bus KA57F2644. I gave (₹500) and the conductor wrote change in back of ticket(₹437).But at the time of bus stop. I didn't get my change money.
I was in hurry so i didn't argue on that.
Please help me on getting my refund.

I am attaching photos of ticket.
Please refund my change....
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Madhu Saha
Jun 4, 2023
This thread was updated on Jun 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forgot to collect change from conductor

Hi Team,

I took Bus from Domlur bridge to Pattandur Agrahara Gate on[protected] which costs 22 Rs, but as I didn't have change I gave 100Rs but forgot to collect change from conductor. What to do to get back the change?

Ticket details:
Bus Number:KA42F1703
Boarding point: Domlur Bridge
Dropping point: Pattandur Agrahara Gate
Tkn number: 7291
Date:[protected]
Depot-15...
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Anamika625
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaviour by bus conductor and driver

Bus no - ka 57-f-2131

Both driver and conductor don't know how to behaviour with people. First of all in bus space would be less upon that the driver was yelling at people to go inside... When there was no space left... Driver used bad words on the travellers. Rash driving by driver.
Conductor was purposefully coming towards ladies section and was touching ladies in improper manner....
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A
ask00009
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

running in wrong routes

Hi,
I am complaining the bus driver and conducter of route no. 273c (Ka 57f 1974). I want to go to hmt auditorium, 273c buses are running from mejastic to jalahalli cross via hmt.
It is a regular practice of the driver and conducter of this route. Daily morning trips of these buses are going via gangamma circle instead of hmt auditorium. It is very difficult to the passengers to reach the hmt stop in the early morning. We...
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manjunath rangaswamaiah
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket fare

Address:-, 560072

Hi,

I am writing today to complain of the poor conductor service i received extra ticket fare & error station location & same as been attached.

To be traveled from - chandra layout (Start point) to atthiguppe (End point) but conductor issued from nagarabhavi circule to bapuujinagar of fair rs. 10/- (Of extra rs.5/- with error printed location).

Traveled date : 09-mar-2019
Time : 09:02:11...
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shibin_v
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issuing ticket of higher fare

Address:560077

I boarded a bus 293h (Ka 57 f 0731) on 8th march 2019 at about 9.25am from gubbi cross. I requested for a ticket to outer ring road, which usually cost me rs 17. The conductor issued me a ticket till coles park which cost me rs 20.

When i checked the route map i found it much away from my stop. Its not the rs 3, but it really feels bad when they just do such daylight robbery. I have had many such bad experiences from bmtc...
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Lakshmi Krishna Murty
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude behavior of conductor

Address:Ramamurty nagar, 560016

This is srilakshmi
I was traveling from hebbal to ramamurty nagar, the bus number is ka 57 f 3296
And the conductor name gajannana. R. S ಬಿ.ಸಂ s 8232
I asked conductor for the ticket and he started scolding, he was using bad language
I request u to take serious action and please say him not to behave like a mad with public
Thank you...
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Sureshenggsoft
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

conductor charged more at 01.00 am

Address:Tin Factory, 560036

Dear sir / madam

Bus # ka01f 8873,
Route # 500qg/9
Depot 10

I have travelled in bmtc bus from tin factory to kr puram govt hospital on 07-mar-19 at 01.00 am. Conducter asked rs. 8 instead of rs.5, i have asked why 3 rs. More. He told that after 00.00 am (12.00 am) to 04.00 am it is more 1.5 times, but in the ticket it is mentioned as child 1 and rs.3.

Again i have asked this but...
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Raghavendran Ramanujam
from Mangalore, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bmtc conductor refused to accept bmtc id card as age proof and refused to issue senior citizen ticket.

Address:Bangalore, Karnataka

Date: 2-mar-2019 time 21:34:39

Bmtc conductor refused to accept bmtc id card as age proof and refused to issue senior citizen ticket when i was going from hosa road to electronic city to board a ksrtc bus. I had shown my aadhaar card to prove my age. But he told bmtc id can be used to get senior citizen monthly pass. Why this double standard between monthly pass and tickets. He had been implementing his own rules.
br...
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Raghavendran Ramanujam
from Mangalore, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refusal of bmtc and aadhaar id as age proof as senior citizen by bmtc conductor

Address:Bangalore, Karnataka

Depot 32 ticket date: 2 mar 2019 time 21:34:39

I was to catch ksrtc bus at electronic city depot that goes out of bangalore. I had boarded a bmtc bus from hosa road to electronic city
I had a valid age proof id issued from bmtc that is valid till may 2019.in addition i had on my position aadhaar card with date of birth. The conductor refused to accept both of them as senior citizen cards.in spite of my every attempt...
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khan046
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my driver refused to accept my student pass and put me down of the vehicle

Address:Bangalore, Karnataka

Hi,
I am a 4th year be student.. Today that is on 3rd of. March 2019 i was going to college to complete my academic project. The bus number was ka 57 f733. As soon as i got the bus and showed him the pass he refused it stating it is sunday today and pass is not valid for today and put me down of his bus. Certainly i[censored] look at this issue it might not seem like a big issuse but the major problem/danger lying behind this is the conductor...
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Sindhu K S
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irresponsible conductors

Address:Bangalore, Karnataka

Being a regular service taker of bmtc, it makes me blue to write this.
I'm facing this situation quite some days, today it felt its not tolerable of the bmtc conductor's behavior.
I travel from beml layout to marathalli bridge along with my friend on daily basis. The ticket amount is 10*2=20rs. The conductor delay giving the ticket even after asking him several times. At the end bus reached kundalahalli gate and he gave a ticket...
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Mahaveer Bohara
from Hosur, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess charge of fare

I had to travel from mekhri circle to airport where the regular charge was rs. 200 but the conductor charged me rs. 235. Bus bearing registration number ka57f998
At around 3.55 am on 28th february 2019
Take necessary action and reply.. Also request you to return excess amount charged. The behavior of conductor was very rude... Normally bmtc charges rs. 235 from majestic to bial but they charged me 235 from mekhri circle.. This...
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gbnavapara
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

80rs change not returned

Address:116/1 Shree Sai Guru Nilaya, 6th Cross Road., Nagavarpalya main Road, Bangalore, Karnataka, 560093

Bus number: ka-01-f-8691
Bus route: 500t (Hebbal to marathahalli)
Date and time: 26th feb 2019 09:00 am

I took the bus from tin factory to marathahalli. I gave 100rs to a conductor. Fare from tin factory to marathahalli is 17rs. The conductor gave me 3rs back and didn't give me 80rs as he has no change. After some time when i asked for change, he refused to accept that i gave him 100rs.co-passenger said i gave...
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Priyagarg
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against bus conductor

Address:Bangalore, Karnataka

I travel from christ college to railway gate in bus 342f everyday. Yesterday (25 feb 2019) i took the same bus for the destination. As soon as my bus stop came i asked the driver to stop the bus. But the lady bus conductor started shouting that the bus wont stop. I told them its a bus stop and everyday i get down here (Surprisingly i get the same lady conductor everyday). She told only normal buses stop here and volvo's wont stop here. The...
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Vineeth Vijaya
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehavior

Address:560043

Respected sir,
I'm new to bangalore, and i dono about here transport facility and fare charges. Today i got insult in public transport... I dono about airport vehicle fare for passenger. I asked with cundoctor he shows the attitude with me. And also he skipped the junction where i want to go... And i was walk from there to my destination around 750meters.. And also he didn't give proper change to me. When passenger ask with the cundoctor....
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