Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Around 7 pm on 4 april 2019 at wilson garden police station bus stop while going inside bus kbs-3a (Bus no. Ka-57-f-1163) the driver suddenly close
The gate without looking that i was still in middle of gate. Because of that my hand got stuck in the gate. I try very hard to take out my hand but its was very difficult and hard.

After 2 minutes when people shout then after driver open the gate. At that time there was rush but conductor was siting on front sit near to driver without caring about people who is going inside and coming out.

After 10 minutes conductor came at middle part of bus for ticket then i ask him about what is driver doing without looking in mirror he suddenly closed the gate and my hand with laptop bag stuck in gate thereafter he rudely told me that there is no camera in bus that we can see you.

Then i ask what you was doing its your responsibility to see people who is getting inside but you was just sitting there and that driver can also see in mirror then also you are talking like this. Then he told me get down from bus and also talk very rudely.

Its responsibility of conductors to see people but such careless and behavior i was never expected. There was full chances that my hand get fracture because this thing.

I requesting you to take action against such people. I also talk to bmtc customer representative and if such thing will again happen in future then definitely i am going to complain to chairman and director of bmtc and also will file rti against bmtc.

Bmtc bus number ka 57 f 2580 has scrapped on my car today 1st april '19. Even after repeated horn he didnt listen. Very rude behavior from the driver and conductor as well.

Today morning when i was going to my office in itpl from my house situated near hood, bmtc bus with registration number ka 57 f 2580 came very close to me and hit on my mirror then i sounded horn repeatedly but even after seeing this the driver taken the bus from and scratched my car. And when i asked about this the driver and conductor came shouting at me. Bmtc bus drivers are activing as gundas in the road. And saying it is a public transport. There should be an end to such behavior from bmtc drivers.

Please help me to put a complaint against this bus and it driver and conductor.

I am at Jaynagar 4th block.

Requested to issue bus pass and identity card on Sunday 3:40PM but they are denying it completely.
When I asked the reason, they are simply ignoring it without giving any details.

It will be really unprofessional, as I have only Sunday as holiday but due to them I can't get it today.

Please look into it to avoid anytype of issue like this...

So that no one else suffer from this type of behavior ...

Hi,

I was travelling from bda complex to t. Dasarahalli and as the 1st bus i had boarded made a last stop at jalahalli cross so i got on to a bus to get down at t. Dasarahalli... Then suddenly the signal came up i and the bus was at halt so i taught of getting down from that bus as soon as the driver saw me getting down he slammed the door where in i was about to get struck by the door.. Well i ignored that but when i was getting down from the bus i just had a look at the bus number just for info.. Then the driver started bullying me.. He said.. Go home and do pooja of that number... That is when i lost my temper.. I said you do your job dont start an arguement.. Then he said... Shut your # and get lost... Those words got on my nerve and made me argue with him.. And he also started asking where are you studying.. Just like giving a threatening call... And then the pedestrians stopped the fight... This is what happned there.

I dont know whether this compliant will be taken seriously and effect the driver but i just wanted to inform the rash behaviour of the driver.. His last words just raised my heart beat

This is my humble request please take some action on him.

Bus number : ka 57 f 1124

Thank you

I'm a regular passenger of sbs 1k and kbs 1k buses. When traveling from hal to whitefield, all these buses stop at spice garden bus stop (Marathalli bridge) for almost 15 mins and not move at all. Since there's construction work going on at kundalahalli gate, there's a lot of traffic. I have to wait for 15mins for the bus to move and 30 mins in traffic? I can't even tell those drivers and conductors because most of them are arrogant. Please solve this problem. No one tells the buses to move fast. It's become a headache.

Most of the buses are not stopping at hopefarm bustop towards kadugodi even though there are passengers for onboarding. Passengers are asked to go to busstop if they are trying to board the bus near signal and they dont stop in the bus stop. Passengers are facing issues regarding the same.

One bus details noted today is ka -57-f-2660 around 5:35 pm in the evening on 29-mar-19.

Request you to take necessary action and instruct all the buses to stop at the hope farm bus stop.

Dear sir,
I lost my bus ticket on 25 march 2019 8.42am traveling by 500d ac blue bus from central mall bellandur to silk board.
Can i get duplicate copy of bus ticket or cctv camera footage as proof of mine that i was traveling by that bus at so on so time.
Please get back to me asap it is very urgent and important.
Contact details: supriya ghodke
Mob [protected]
E-mail: [protected]@gmail.com

I am mr. p. arumugam, ex-vrs-supdt of central excise-acp, no: 14/3. 4th cross, santhinagar west, hosur-635109.
I am central civil pensioner. I frequently visit bangalore. Today,[protected] morning I boarded the bus KA57F1217 from attibele bus stand. I paid rs.70 and obtained bmtc daily pass. The conductor issued the pass.
In the pass issued to me, my aadhaar number last 4nos was filled in the pass as "2077". The conductor carelessly filled as "PanCard No:2077".
I protested and the conductor made correction in the pass and put initial and given to me.
At about 11.16 am, while travelling from shivajinagar bus stand to kr market, bmtc conductor of bus number KA01F8914 did not accept the pass and demanded to pay rs15 and get ticket. I protested, but he was not listening. So I paid rs15 and obtained the ticket.
On many occasions, i have seen hapless passengers paying fines for not signing or not producing id cards etc. In my case. the conductor mistaken and carelessly filled ID details.
This appears to be the novel modus operandi: the checking officers who wish to book as many cases as possible, conspire with some conductors. The conductors collect amount, but issue pass with this type of mistakes. The checking officers would check and register cases and collect fines from passengers. Or some other bus conductors demand and collect for additional tickets.
So bmtc daily pass cost is more and not rs.70. The illiterate passengers, coolies, daily wage workers, patients, pregnant ladies, ladies with children and bags, buy the ticket in addition to the pass amount or sometimes pay the fine. Their one day food is cheated by the bmtc checking officers.
In this modus operandi, the advantage for bmtc is that, the affected passenger would not make any complaints with bmtc higher officers or consumer forum. The hapless passengers who pay for additional tickets or fines are from different places in the city and their cry would never be heard.
As a responsible senior citizen, i file this complaint against the bmtc management. I request that the case is taken up and justice rendered. I demand a compensation of rs.1, 000 for the insult, humiliation and stress.
Mr. P. Arumugam,
Mob & whatsapp: [protected]
Email: arumugamp. [protected]@gmail.com

I m Yashaswini,

Today I have traveled from Richmond circle to Nirmala store with bus number KA 01 F 4444 On 25th March 2019, it's a pick time around 7.30pm I get a bus from Richmond circle to srinivasnager, I gave a 50Rs to unresponsible employee (BMTC conductor) he didn't gave me a change and he write a some blance money in the back side of the ticket which he gave me as a ticket, I didn't understand his language and I asked him he said I will give you change buy the time you will get down in your stop, my stop came I asked change he gave me 2Rs, I asked for a 33Rs change he started shouting on me in a vulgar language in front of all the passangers not only a conductor with driver also spoken me in a vulger language... One think I have noticed that today he has not given change to all the passagers which has traveled in that bus... As a passanger I have one doduta about BMTC Employers are not getting salary in time, so the reason they are making money like this, this is not about only 31Rs sir, if one passanger 31Rs, Daily how many people will be traveling if he not gave 3rs or 1RS with 10 ppl in a trip what will be the daily payment he will earn sir, he will do minimum 3 to 5 trip think it sir..

My request is has to give back that 31Rs back and he has to ask me Sorry to me...

We also a employee to the company sir, I will earn a money in such a way, not like your employees..

Please guide them a good mannerism,

Expecting good service from BTMC thank you...

Bus route : 500-ca

Registration plate : ka-01-f-4606

Bus reached silk board at 6:28 am on 25th march 2019

He kept on waiting for more than 15 minutes at silk board waiting for the bus to fill and then started moving.

Is this the only 500-ca in bangalore??
This is a daily issue, buses wait endlesssly till they are full and then move front. This is causing large bottlenecks at silk board as they don’t even stop the bus properly, they stop on the centre of the road.

Please have a staff present at silk board to remind these bungling buffers that theirs is not the only bus that runs in bangalore and strictly stick to timings. If this issue is not addressed i will post in consumer forum

BMTC bus with number KA 01 F 9553 hit my car. This incident happened on 23 March 2019. By the time I could get hold of the driver, bus eloped very fast. Intolerable behaviour by the driver where he clashed from left. He banged with a huge force which resulted in complete breaking of the left mirror. Spare parts of the mirror were thrown back due to force. Body of the car at the left door and bumper at the front has incurred huge scratches. The loss that I have incurred due to this is 10, 000. I want my loss to be incurred.

Dear sir good morning.
Today morning i have experienced rude behaviour from bmtc driver, all seats are filled by dust. When i asked him about cleaning he told me to go volvo bus.
Then conducter cleaned one seat for me.
Bus number - ka01 fa1587
Route - bsk second stage to mejestic.

Kindly request you to take necessary action.
Prasanna
Phone - [protected]

Today 22/03/2019 around 8:30am i took the bus in bayyanapalya (Kanakapura main rd) the bus was not showing any number but it has display as banashankari.. The bus number ka - 57 f-1370, the conductor checked my pass and the id card but the address on id card is the permanent address which was given by me while joining the clg. (Rvce, mysore rd), i have purchased the bmtc smart card student bus pass with the route : bayyanapalya-konanakunte cross-kengeri-rvce

But conductor scolded me to get down from the bus for having address mismatch in id card and bmtc bus pass and i had to get down at raghuvanahalli.

If you can’t have the access to scan the pass then why the hell (Bmtc manager) you gave the smart card to students and it’snot free i have paid for this.

Kindly take action against this bus and conductor - ka 57 f 1370
I’m ready to fight against this regard with the law against bmtc because earlier you’re giving the passes which are handwritten in ttmcs now it’s smart card for the namesake. You all are responsible for why i missed the test in rv college of engineering today.

Dear sir,

This is to bring to your notice about the incident of higher charge by a conductor on regular route.

I am a daily traveler in nice 7 route and occasionally purchase daily pass. Normal charge if purchased daily pass is 70/- + 25 as toll charges for one side.

On march 5th, there was a new conductor (Prem) on bus number ka53 f 113 time morning 7 am route from vidyaranyapura to electronic city.

He charged 70 + 30 as toll charge and is arguably very blunt saying this is how i charge and this is the fare. For that below is his explanation.

“if we purchase daily pass in the same bus, then toll charge is 30. If we have monthly or daily pass already available then toll charge is 25 only”. I feel this is irrelevant to buy daily pass from other bus and board this and either he ruling this as rules for fellow passengers who commute on daily basis.

He was a not a regular route conductor but posted just for a trip. However, the issue is can he over charge bypassing the fare list or if it’s a lack of awareness he can still check with other but dint do in either case.

I am here by attaching the snap shot of tickets and pass that was charged high and also the postdated regular ticket fare for your reference.

Request you to please look and kindly action on avoiding the repetitive incidents like this.

Today i was standing in babusap pallya bus stop and showing my hand to stop the bus volvo vijira route no 500a, bus no ka57f2283. Dily pass no 52.
The bus stopped after crossing the stop, after boarding the bus i asked her why she did not stop the bus, in turn she replied a bus was standing that's why, be cause of the bus only i was sowing hand but driver not bothered to stop i said, in turn she was replying at least you be happy i stopped the bus others don't.
Next she was telling not stopping the bus i should ask the driver not to her
Pl do the needful action to her rough and routhfulness

Kothandan n
Sinior citizen

I was travelling by bus no ka[protected]h i got on from whitefield and wanted to go till hoskote. Between 2pm to 2 30 pm on 18th march 2019
This bus driver was harassing me for sitting in the frontmost seat. He started verbally abusing me and even abused some other girls my age even though i hadn't said one word. It wad scary to be harassed like this in public. The conductor was quiet. He was making all sexist remarks after that. Targeting girls.
How can bmtc hire such sick people. Its so disgusting. I couldn't ask his name as i was scared of him. He looked like a local thug. But something needs to happen to people like him. I have full details of my journey above.

- dr. Nishi

My name is Sethin Raj S.L. who is studing in Sri Venkateshwara college of Engineering doing my B E (Mechatronics) second semester. I am an student who is travelling by bus (BMTC) . I had concession Bus pass. On 13th March 2019 evening when I was returning home I search for my bus pass it was missing.
BMTC ID NUMBER- BMTCST[protected]
Requesting for a duplicate pass for my remain validity.
I had also attach with the acknowledgement form and photo copy of bus pass.

I was traveling from Manyta Tech Park to Marathahalli in AC bus KA57F2644. I gave (₹500) and the conductor wrote change in back of ticket(₹437).But at the time of bus stop. I didn't get my change money.
I was in hurry so i didn't argue on that.
Please help me on getting my refund.

I am attaching photos of ticket.
Please refund my change.

Hi Team,

I took Bus from Domlur bridge to Pattandur Agrahara Gate on[protected] which costs 22 Rs, but as I didn't have change I gave 100Rs but forgot to collect change from conductor. What to do to get back the change?

Ticket details:
Bus Number:KA42F1703
Boarding point: Domlur Bridge
Dropping point: Pattandur Agrahara Gate
Tkn number: 7291
Date:[protected]
Depot-15...

Bus no - ka 57-f-2131

Both driver and conductor don't know how to behaviour with people. First of all in bus space would be less upon that the driver was yelling at people to go inside... When there was no space left... Driver used bad words on the travellers. Rash driving by driver.
Conductor was purposefully coming towards ladies section and was touching ladies in improper manner.