Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I want to complaint on conductor who misbehaved with me.. He is touching and speaking rudely with me.. No respect to a girl.. I want justice.. Am regular traveller by bmtc buses none of bmtc employees treated with me like this conductor did..in front of everyone he shouted. I want you people to support to punish him and to make him teach how to behave wit girls and ladies. I need support

There is a lot of demand in the evening from 4 to 8 pm for ac buses between vaidehi ttmc stop (Whitefield) to baiyappanahalli metro station. But the frequency of bmtc ac buses for this route (Mf1) is very low during these timings and very unpredictable. I have waited 1 to 2 hours sometimes without luck. Please increase the frequency & timeliness for this route.

There a lot of other buses, 335e, etc. That go at the same time from vaidehi almost empty. Some of these could be more usefully deployed towards baiyappanahalli metro station.

Hi,
Today, a bmtc bus conductor refused to accept 10 rs coin. This currency being a legal tender, it is not an acceptable action. He said tc does not accept these coins. Immediately after this trip, i got in to another bmtc bus and they accepted the coin. Request you to take corrective action against the specific conductor.
My ticket details below.
Ticket no. 194. Chakra 10a/1, 23/05/209, 14:25:33. Thirumenahalli cross to nagvara

We are scientists working in ncdir near airport trumpet bus stop. The frequency of buses at airport trumpet to hebbal are very less. The buses which come are always full, we never get seat. Kindly increase the number of buses 298m series during office hours specially morning 7:30 am to 8:30 am and evening 5:00pm to 7:00 pm. We are lot of woman working here, it is unsafe to stand and wit for bus after sunset.

Thank you

I don't think am the first who raise complaint about conductors on not giving proper tickets for small distances.
2-3 days in a week am facing this issue since am traveling from cmrit college to igate stop.
When we ask for tickets after giving money, conductors won't even respond and they will move out the place.
And today - may 22, the conductor of the bus ka-42-f-1668 didn't give ticket but he got money from me and moved out to end.
Will you people allow us to travel without getting tickets?? No right.in such case we need to pay penalty. And what penalty you will give to those conductors who gets money from us and not giving tickets.
Simply forwarding this complaints to the depot authority won't help them realize their mistakes.
We need proper action on those conductors who are cheating people everyday.
Your action is highly appreciated.
Waiting for your response.
Thank you!

Hi team,

Pfb., the bus details,

Bus number: ka 57 f 3266
Date and time: may 22, 2019 : 09:105:00 am
Location: residency road & museum road junction

This is regarding the negligence driving from a bmtc bus driver which is accountable for a accident. The incident took place in a signal where the bus is being halted next to my car and when the signal is on the bus driver didn't notice the car which is standing next to the bus and he suddenly took off which had caused a dent and scratches on my car rear side. It was a pure negligence shown by the driver as he didn't even apologised to me nor stopped the bus. I somehow caught the bus on the next signal itself and politely asked the driver to respond for the incident but he started yelling at me rather talking to me. He was actually claiming that it was my mistake and not his. The bus has been dashed into my vehicle from behind. So irrespective of whose mistake it is, it was an accident so proper response is needed from both the parties (Myself and the driver).

The accident has caused me a multiple scratches on the rear wheel guard and i think it needs to be addressed asap.

Thanks and regards,
Arul selvan s

I lost my pension file in bmtc volvo bus - 500d from agara to hebbal on friday, may 17th 2019 around 4.00 p. M.
Please help me in finding my pension file.
Below are the details
Name : purna chandra thejaswi j
College : govt. First grade college, hsr layout sector 2, bangalore.
Contact number : [protected]

Please let me know for more details.

Regards,
Thejaswi

I forget my luggage in a bus having no. Ka40f0609. I caught this bus from biec and left the bus at yashwantpura. I have two bag with me one is luggage bag and other is related to my company documents. Please reolve the issue. I am coming from punjab and visit banglore first time so please if possible then please collect the same
Trying to find but all in vain. Please relove my issue.

I hardly see the bus stops at various parts of the city have very poor information about which buses ply in the bus stop and it's timings. Also no information about the route map is given for the buses that ply in the bus stop. Without route map, how will the passenger know, how he or she can reach the destination? This is pathetic. Bus service should be friendly and information should be given fully. Flexibility of bus pass should be done like metro card and should be deducted when the person enters the bus and deducted at the departure point. This will reduce the work of bus conductor

Bus number: ka 57 f 751
Date and time: may 17 2019, 12:08:49 pm
Location: 50ft road, 1st block, dasarahalli, banashankari stage 1

Description: my car was parked on the left side of the road with ample space for the normal traffic to flow. A bmtc bus just gazed through front portion of the car damaging the right mirror completely. As soon as the bus came in contact with the car, i steered my vehicle to the extreme left trying saving my vehicle from further damage. When chased and confronted the driver was very abusive and threatened us. Not sure what is the procedure to get this dispute resolved, need help. The monstrosity of these drivers have costed a lot to general public and these incidents go unreported due to the complexity of the process. Help.

I boarded bus from kundalahalli gate to ecospace today (15th may 2019). The ticket cost is rs30, i gave rs200 but forgot to collect the change worth rs170.
Request you to help getting back the remaining amount. I have attached the ticket screenshots.
Below are the details. Please revert in case of additional information required from my side.

Depot - 25
T: no.- 155
V 505/8
Ka57ft999
Toknno.- 13655

I lost my purse in bus number 500 (Guessing) on 13/05/2019. I boarded the bus from emc2 (Mahadevpura) around 11.45 am and deboarded the bus around 12.35 pm at kalyan nagar. I had around 300 cash, 2 gold rings, 2 hdfc debit cards, original pan card, aadhaar card and voters id.

Please return it if found. Those rings are very special and i am very much attached to it as it is gifted by a person who is no more.

[protected]
[protected]
[protected]

Regards
Mary

I was travelling in a bmtc bus (Ka.57. F.690) on 13rh may morning 9.40 from madiwala masjid to dhoopanahalli. The ticket cost 17 rs and since i am a regular passenger to office i gave exact change and asked for ticket, but the conductor was very rude to me and asked me to pay 22 rs for the ticket, firstly i did not understand why he asked, but later i understood that since i dont know kannada he was trying to make me fool by saying something.
He used many bad words in kannada and asked me to pay 22 rs and i told i need only 17 rs ticket only. At last he told one bad word in kannada and gave me the ticket. I dont know why these government official people are behaving like this to common people.

I have already register a complaint against the same conductor 6 months ago also, and still you have not take any actions against him

I request the bmtc to take proper action against these type of people who are insult to the whole bmtc who dont know to behave properly to passengers

Hello, my name is sumuk shashidhar and i am a student who regularly travels the route, harinagar cross to yelchenahalli.

However, on the 215t route, on may 12th, at around 8:15am, the conductor refused to give me a ticket, i repeatedly asked him for it, but he acted as if he eventually would, but never did.

I asked him what i would do if the ticket checkers came as well, but he gave me an angry look and simply walked away.

The bus number for this was ka 57 f 1439.

I sincerely hope that you take action as this is cheating the government as well as the citizen.

Hello,

I have a complaint regrading this bus conductor where i took the bus from udupi signal btm to banshankri. And paid 20rs to conductor thinking he will give me 10rs back. However the conductor gave me 5rs and gave me a ticket from si apartment hsr layout to banshankri.

I got to know he cheated and when i asked why you gave me a ticket from a stop where i have not boarded, then he told me to get down and go to bus stop so that i can charge 10rs. Where as the bus stop was just after the signal.

I have attached the ticket for the reference and want a proper action so that no conductor should ever cheat any person like this.

Thanks,
Smruti p

I have running late for work around 4:30 pm on 12/05/2019 when i realised that i didn’t have any money in my wallet, so i ran into an atm and withdrew thousand rupees. The atm machine, handed me two five hundred rupee notes. I boarded the bus from kurubarahalli to kbs, and gave the note to the conductor, who told me that he didn’t have change and i needed to get off the bus. I refused. He started threatening me and shouted on me. The bus driver stopped the bus and conductor said he wouldn’t continue till i got down, but i still refused. And i told that you keep that note and i will give you change in mejestik but still conductor refused and shouted on me to get off form the bus. I refused, finally conductor told me to get the change from the shop, i decided to get the change from the shop and i kept my bag on my seat and went to shop to get the change and driver moved the bus to 300 m so i ran with the change,,,,, i have very disappointed about that incident
So plz take the corrective action on the conductor and help to reduce these incidents in future

Bus no. Ka 01 f 8962
Kuvempunagara to kbs

From, jagadish d l

I was traveling on majestic to kadugodi bus on 8th may 2019. I boarded the bus from domlur busstop. I was getting down at the big bazar busstop at whitefield near itpl. I had a personal emergency and i was in a hurry to get down from the bus and did not see that ticket checker was there. He neither announced him self saying that there is ticket checking going on. I as usual went to get down from the door and suddenly one fellow in uniform pushed me and asked for ticket. Since i did know who that person was i ignored him and kept moving as i was under lot of stress and wanted to attend to personal emergency at the earliest. Only at this point he said i am ticket checker that too very rudely and he kept pushing me. I also told him not be rude and push and i showed him my ticket. At this point another ticket checker who was also in the bus started assaulting me and did not let me out of the bus. He threatened that he would take me to kadugodi police station and file a fir. Both of the pushed me to back of the bus and kept on hitting me all over my body. Not just this they dragged me out of the bus at itpl bus stop and took me to a waiting car and kept on hitting me inside the car. As i am a strong willed person i did put resistance and dodged many of their assaults.
I want the these unruly goonda tcs to be brought to justice. I do not know who gave them the right to assault and threaten. Is this how bmtc employees deal with their customers?

Today 5 am i travelled from gurugunda palaya to sumnahalli bus no ka 01 f 4543, very rash driving, driver didnt missid to jump any humbs and gutters on the road till sumnahalli, i was sitting in back side, one time i touched roof of the bus and come down very fast, my whole body is paining now, heavy back pain, apart from the conductor taken 5 rs extra, instead of 15. He didnt given the change also. All passengers are scolding then also driver is not ready to hear our voice even conductor too. I cant able to sit now, i need to go for detailed ortho checkup... Who will take care of my expenses. Eiether bmtc has to take my expense or staff of that bus.

Bus conductor doesn't want to give ticket after taking money. I asked many times for ticket but he ignored. At last he gave me ticket, but after this he behaves very badly. He doesn't know how to behave with passengers. I felt very disappointed.
This incident not happened only with me, some more passengers also suffer with his such a worst behavior.

Bus number : ka - 57
F - 2651

Please punish such a stupid bus conductor.

I traveled from yelahanka new town police station bus stop to venkatala on 1-may-2019 at 8.30 pm. The bus no is ka 01 f 9519. The driver did not stop in designated bus stop but halted the bus in signals in both stops. His driving was very harsh with unnecessary breaks. There are many old people and young kids on bus and hence such harsh driving is not acceptable. Request you to kindly take a strict action against him on moral grounds.