Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

As a regular traveler of bmtc bus, i think it is very important to inform you this.

Today i took bmtc bus ride from jayadeva to arekere gate around 7:45 pm. Conductor took the money and said he will give ticket. But he did not. Instead he moved on to collect money from other passengers. He did not give ticket to them also.

In the next stop i asked for a ticket. He told me he will give. But he did not.
I observed him until my stop came. He did not give ticket to any one.

And this is the 2nd time i am observing this behavior from bmtc conductors. Drivers also will not say anything about this.

If this is the situation going on, obviously bmtc will say not much profit is coming. At last they will raise the bus fare. Again passengers will become the victim.

Please take some action to prevent this from happening.
I am attaching the photo of bus number i took a ride today.

Date: 22 April 2019

Bus Number: KA-01-FA-2056

Bus Route: Banashankari to ITPL

Bus Timings: Evening ( 6 to 8 pm)

This incident happened while travelling in AC BMTC bus. A woman conductor took extra money from me, rather than ticket price and shouted at me 4-5 times in front 40-50 people in the bus

I took the bus from a signal (Udupi garden signal), where bus already stopped, people got down and then I board the bus. She started shouting for no reason, on saying that I don't understand the language, she shouted double. (I didn't understand any word, she said).

On giving money for ticket and not having a change, she charged extra than the price of ticket, when asked, she shouted again in Kannada.

Bus, then again stopped at some other signal, then I asked will you over charge these people also, she shouted again in same language

I am travelling in city since 8 months. Didn't have a pathetic experience than this.

Everybody knows that there are 50% of people living in the city from outside, this is definitely not the way to talk to passengers in the bus

I am sure somebody will do something about it, so that she cannot shout on people like this anymore. After all, the buses are Karnataka government buses, and being a lady conductor she which doesn't get any right to speak to passengers travelling in the bus, especially who don't know the language, like this.

Just wish this woman, should learn some etiquette to how to talk to passengers. I am sure taking extra money from the passengers is not what government job allows you do. It definitely against the work ethics and exploiting people by making them feel embarrassed by shouting on them without any reason isn't what a conductor in the bus should do. I hope she gets punished for what she is doing and my fellow passengers doesn't get charged like this.

Hi all,

This is to bring to your notice regarding an accident i faced while travelling in bmtc volvo bus.

I was travelling in v-500a/33 (Ka57f2198) today[protected] from railway station kr puram to bellanduru when this incident took place.

My bus was moving slowly on right near marathahalli multiplex (At 8: 45 am), suddenly out of nowhere the bus driver of ka01f9123 drove next to my bus rashly.

Bus ka01f9123 had no place to move, still the driver tried to pass through rashly, as so both buses had friction, hitting the mirror and pushing the bus i was travelling towards extreme edge of divider. Somehow the driver of the bus i was travelling controlled the incident and we were safe.

This driver - ka01f9123, did not follow any traffic rules and ethics. Also he had put the lives of other passengers in danger.

However, the driver of my bus tried to check with driver - ka01f9123, to our surprise he misbehaved saying it was not his fault. And trying to bully saying that he is senior.

Driver - ka01f9123 had right eye sore, which i believe could be one of the causes of his horrible driving and then accident.

This is concerned to safety of public while travelling bmtc buses, hence i request to take action against such rash driving causing accident.

Here are my details:

Name : prathibha das

Number : [protected]

Vajra tknno: 12803

Regards,

Prathibha

Dear sir,
Route no. K2 (Hebbal), date:[protected], time arround 5:35, bus no. Ka57 fa 2448, we 5 people get in the bus around 5:35 pm, conductor taken 50 rupees when we demanding for ticket he told this is my bus, how i am guiding just fallow you don't order me, you complain any buddy i don't care. And we told return our amount we get down here only, then he told i wouldn't return your amount. Due to we have urgent work we not talk to mutch with him, and getdown at yeshawantpur. So i hope consideration this complaints and taking necessary action on him respected officers.
I asked his details he not given any thing, and also not wearing name plate. And he used bad words.

Due to this only bmtc under loss.

So please without fail take action.

I am a seniour citizen, on 22/04/2019 at 12.50, bus no. Ka 57f3079, yelahanka old town route, conductor and driver annoyed and used abusive words for asking stop at the bus stop and tried to hit me. His fellow mates also joined him in this...
It is awful, painful, disrespectful...
Please consider my complaint and requesting to take action against them

I'm here to complain abt the MTC busconductor misbehaving to the public. Both driver and conductor they behaved rudely forsimple thing to stop the bus in bus stop instead of stopping they are stopping in signal and compeld the public to get down. Very worst behaviour they are not respect the traffic inspector who supported me.

Kindly take the necessary action.

Bus route 91v thiruvanmayur to Vandalur zoo

I was travelling from brigade road to st john's hospital road on a g3 bus. The cundoctor given me the ticket without change and he said will give it. I asked him for change almost 3 times and when the 4th time i asked him he had should against me and used sexually harassing words.

Bus no: ka57f0076
Ticket no: 12723
Depot-19...

I am traveling from jalahalli cross to majestic. Ticket given at 10: 55 pm as one and half charge.. This is just a robbery from btmc. Poor and lower middle class people will be travelling at this time.

I will be completing trip within 12:00 am. Why should we pay extraa???

Ka-57
F-3351
Dont take action on poor conductors. Guide them. #ದರೋಡೆ..

I was travelling in bmtc volvo bus, boarded from babusapalya bus stop and got down at manyata tech park on 15/04/2019 and i forgot my bag in the bus. Timings of the bus was around 9.30-9.50 a. M. It was having a mac laptop in it. Please help me to find it. If anyone conductor or passenger finds it please report to me. The bag was dark blue in color and had grey laptop in it. Brand of the bag - u. S. Polo

Contact - [protected]

Today morning i traveled in bmtc bus from hosa road signal to jayadeva. I gave to conductor rs.100 and he written back on ticket like change rs.81 he should give before getting down.
I forgot to ask change when i got down from bus and eventhough he did not call back me for giving change.

This is very bad service. Why bmtc conductors are doing like this everytime if they have change also they are not ready to give change to passangers. How many times we should ask for change i experienced with some conductors.

This time i forgot totally rs.81 change. How i will get back my change, that ticket also with me.

Boarded a bus from udupi signal btm layout to marathalli bridge. I was asked to change the bus at rmz ecospace due to so issue in the bus.in the process i left my wallet in the bus. The conductor was a lady, for some further information. The time at which i got off at rmz ecospace was 12:38 pm.
Content of wallet: 3 cards, dl, health card and money.

I travelled in bus no 15g from shastry bakery stop to majestic. I gave ₹50 note for a se citizen fare of ₹15. Conductor returned ₹5 & said he would give ₹30 at majestic. While alighting i had a leg cramp
I forgot to ask for change due to pain. I have the ticket with me and i have sent picture shots of the bus ticket as attachments to this complaint.
It is my earnest request as senior citizen to you to kindly help in getting back the balance amount from the concerned conductor of the trip. Thank you

Bus conductors do not give back balance or coins after taking the actual ticket fare. I'm daily passenger from marathahalli to itpl, the actual volvo bus fare is 48rs but if i give them 50 rupees they don't give us back 2rs. Its cost me every day 4 rupees, monthly 104 rupees. They simply give excuse that they don't have the change every time. Even if they do have the change they just simply turn their back after giving the bus ticket and pretending they are busy with other passengers. No matter if it is normal bus or volvo, if it is 2rupees or 5rupees, it is clearly they just don't want to give back our balance money and is happening every day. It is a request, its not so hard do bring some changes. It is a request, please kindly do something, thank you.

Ka-57 f-3285 bus is not stopping anywhere in stop from kalyannagar to tinfactory wanted i stopped bus in kasturi nagar n boarded my wife into bus after that the contractor bus driver started scolding my wife in bad words n she started crying in bus only this is wat bmtc services provid to public. And bus was empty also y they not stopping in busstop. And who scolded my wife that contractor and bus driver should get punished. This is not only for me just think in every busstop itpl passenger will be waiting for boding wat they will do.

I was waiting in sanjay nagar bus stop today to board 278 or 278e for almost 1 hour (920am to.1020am) and buses dint come. I was able to see 4 buses going to nagashettihalli which is just stops from sanjay magar in 15min interval but not even one bus returned the other way to shivaji nagar.279 series buses almost 10 buses passed during this time and k2 as well. I was just waiting to see if the bus is coming or not and wasted 1hr of time hoping to board bus. Finally taken auto and spent 100 rs to reach shivaji nagar. Above incident is not just once today, its happening very frequently which i noticed before as well but have not recorded. Kindly look into this, investigate the issue and increase the frequency of 278 or 278e like other buses.

I am traveling in bmtc volvo vehicle number ka01fa1817 from. Ramurtinagar to new horizon college on 12 apr 2019 time 12:00:25. When i check the ac vent i'm just getting normal air.. When i ask conductor he says ac is on so only you are able to be or else you get hot air blowen. We pay double the normal bus charges to listen these reasons. Do they think we don't know how ac works and feels.....

Kv & airforce school will be open till may 15th 2019 every year. But pass is till march. 2months student transportation very difficult the conductor will inform the children to get down from bus in between from school to home. My daughter came home late. This is very much bad as a human they have to think before informing any girl. Bus route is 266

Dear Sir,
BMTC Bus Number KA - 01, FA - 1849 conductor was standing at BTM signal was allowing girls passengers to get into the bus in the signal. When I requested him he immediately closed the door. Which embarrassing for me and he is showing his rude attitude saying it is my wish to allow anyone to get into bus but for you I will not open door.

Sir,
I have lost my pursue golden colour in the bmtc (Blue with white) bus which was from attibele to forum mall. The bus departed at 11.10 am from attibele. I got down at 12 pm in konnapana agrahara. It has cash and atm cards. Please help me. The pursue is golden coloured zipped. It has 2 atm cards (Canara and kvb) and some cash in it. The destination of the bus is forum mall through madivala. There was no number on the bus.

Divya jenifer suresh, daffodils pg, konnapana agrahara.

Hi,

I have lost my wallet when getting down at the spice garden bus stop in the volvo 335e bus that was travelling from majestic to kadugodi at around 4.30 am in the morning.

Could you please help me in getting my wallet back as there are identification cards like pan card, voter id, aadhar card in that wallet.

Contact details:
Name: c harish kumar reddy
Mobile no: [protected]
Email id: [protected]@gmail.com