Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I forgot a shopping bag with valuable inside the bus, and don't have the bus number or the bill because it was left inside the bag itself. Can you please get it back to me? It was a light green bag with innisfree written on it and had few green boxes in it. It was on a bus that i borded on mahadevapura and then left the bus at tin factory. We had a ticket for three adults accounting to 60 rs. And also all three o[censored]s were girls. Please please please help me.

Mar 22, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Feb 19, 2019

Updated by Krisha amin This was the bag I hope it helps!

Verified Support

Feb 19, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear krishna
Pl provide the photo copy of the ticket to get information from depot in this regard.

Regard's
BMTC

Feb 19, 2019

Updated by Krisha amin BMTC,
The ticket is left inside the bus itself. It was probably depots for mejestic, hebbal route or hrms. But so far the only thing I know for sure is that it was a Volvo bus which wasn't going to airport and probably going to hebbal. Can you please at least give me the contact info to these depots so I can ask them if they have received a lost item?

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Bus no. Ka01 f9111. The lady conductor in this bus is very rude she shouts at people, push them unneccesarry, does not allow to stand in an empty place. She will not allow to stand at the back side seats in the middle path. She pushed me without any reason. Serious action should be taken on this lady. This is a pain for a daily traveller like me. I request the concerned authority to take action immediately..

Mar 26, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Feb 18, 2019

Updated by Ashwini Gnaneshwar It is a Volvo bus. There is a difference between regular and a Volvo bus. Passengers would like to travel comfortably. This lady is very rude and talks non sense

Verified Support

Feb 19, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

BMTC Regrets the inconvenience caused pl provide the specific date/time of incident to identify the crew and to take action.

Regard's
BMTC

Verified Support

Feb 20, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,
Your complaint has been registered and forwarded to concerned depot authority to conduct inquiry and advice the crew to behave politely with all passengers

Regard's
BMTC

Verified Support

Feb 20, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Respected Madam,

This is your Docket no- BMTCC10226677, for your reference.

Regards
BMTC

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A

Ashwini Gnaneshwar

from Ernakulam, Kerala

Feb 19, 2019

Respected Sir/Madam,

The incident happened on 18/2/2019, morning 8 AM. I boarded the bus from East End Jayanagar. I was standing all the way to Graphite India. Through out the trip she has troubled me for no reason and made my travel hectic. She does this everyday. Please take some action this.

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Address: 560008

Today i get in to bus @ 9.13 am in halasuru driver and conductor talking each other slowly and moving the bus very slow in untraffic areas also other buses overtaking this and driver stopped the bus in lido mall for more than 5 mins as no one get into bus for the same. This is second time i face this instance in the same time 9.15 bus. Please take nesscesary action against both driver and conductor f725 bus no

Mar 22, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to take action against the crew and also advice the crew to maintain time table and operate the schedule as per form-4 without giving rooms for such complaints and this is your docket no for your further reference. BMTCC10226566.

Regard's
BMTC

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D

David deon

from Hassan, Karnataka

Feb 22, 2019

Dear sir/madam
I have lost or my pass has been stolen during my travel to school(which I have paid rs 800) it was for a year . How do I get a duplicate student bus pass.

Regards
David

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Address: 56035

Hi!

Request you to connect direct bus connectivity from sarjapur to hebbal. So many people face difficulty to change bus from sarjapur junction and catch another bus. We get full crowded buses also, because of that we face difficulty to reach till manyata by standing in the same crowded bus long time. Please run the buses in that road more frequently and connect the direct connectivity till manyata.

Your help will be appreciated.

Thanks in advance!

Regards,
Sakshi

Mar 23, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Feb 20, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

You are requested to submit representation to chief traffic manager (operation) bmtc central office shanthinagar regarding buses on demand for consideration.

Regard's
BMTC

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J

Jyothsna Priya Gangarapu

from Mangalore, Karnataka

Feb 20, 2019

Lost my wallet from Channasandra (Whitefield) to TinFactory on 15/02/12019 around 11:10 am .All my personal identity proofs, aadhar card, Pan card, DRiving License, ATM cards are in it .If someone find it please please call me on : [protected].
Thank You ..

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Hi sir, i lost my luggage bag in bmtcbus bus. Bus route no is 507. I boarded bus at bel stop at 4.30pm and got down at tin factory. My name is bhargava krishna. I forgot my bag and got down. My contact number is [protected]. Pls help me to trace by bag. Thanking you sir.in my bag i have deepa sets of 2 not and three bed sheets. It is a green colour duffle bag of medium size.

Mar 23, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Feb 18, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

Pl provide the photo copy of the ticket to get the information in this regard.

Regard's
BMTC

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Address: Bangalore, Karnataka, 560058

Dear sir this to inform regarding the worst service towards peenya2nd stage everyday after 10pm buses are less and many buses go through also they will switch off the display boards after seeing the people in jalahallicross. Because of this private bus people are getting benefit everyday and many people of your bmtc staff also waiting for bus they did not open their mouth also. Kindly do the needful.

Mar 23, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Feb 20, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

Your complaint has been forwarded to concerned authority to take action in this regard.

Regard's
BMTC

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Address: Bangalore, Karnataka, 560032

My name is syeda fazila kauser
Contact number - [protected] / [protected]
Lost my purse
Boarded the bus 114 at sultanpalya at 9:10 am

Borrowed the ticket, but the lady conductor gave a wrong ticket so i got the change back and i gave back the wrong ticket.

Traveled to jaymahal and got down there and found that my purse was missing

Please help me find my purse, it is pink in color, it had my atm cards, aadhar card, voter's id

Mar 24, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Feb 14, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

called concerned route/vehicle crew and inquired about the lost item crew informed that they have not found any purse.

Regard's
BMTC

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Address: 560037

Bmtc volvo bus number ka-01-fa-1405 has hit my car today - 11th february at 11:40 am near to bellandur outer ring road. It has caused the damage to my entire front bumper and dents on left side.

I need the amount of the fix to be paid by bmtc else i would be filing a police complaint.
I am attaching the photos of the bus, if required i will attach the photos of my car

+1 photos

Mar 20, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

"BMTC regrets the inconvenience caused, your complaint has been registered and forwarded to concerned depot authority to take action against the lapsed crew

Further if you want any compensation pl. lodge the complaint in the nearest police station and through MVC case and as per the court order we will examine the issue.

Regards
BMTC

Verified Support

Feb 14, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Respected Sir,

This is your Docket no- BMTCC10226383, for your reference.

Regards
BMTC

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Address: Bangalore, Karnataka

I boarder the bus on 12th feb 2019 from yeshwanthpur to ramaiah hospital (Bus no - k2, time - between 8.30 to 8.50). Few minutes after boarding, i paid 10rs to conductor but he did not give me ticket. He just smiled and left. I keep asking conductor to give ticket. But he keep telling wait wait and left. Before my stop, i stood and started shouting on him to give me ticket. He gave me a ticket of 5 rs for 10rs ticket. Again i started asking him to give 10rs ticket then he swapped the ticket with someone else and gave me the 10rs ticket which is not my ticket. I dont know how many people are involved in this kind of fraud activities. But this is very frustrating and conductors are trying to fool passenger just because we dont know the language.
I expect you to take an action on this as soon as possible.

Mar 23, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Feb 14, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam

Pl provide the photo copy of the ticket to identify the crew and to take action in this regard.

Regard;s
BMTC

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Address: 560029

Sir, i use to travel from btm to brigaderoad everyday by bus to my office. The problem is this route was provided with only g4 buses. They use to come with lot of rush everyday both in morning and evening, we passengers are facing problem daily travelling through it due to lack of bus services and lot passengers travelling through one bus at once, it is too difficult to people for getting down and getting in and it is impossible to stand also in such a huge rush in the bus, so i kindly request bmtc to look around this issue and please try to provide more services for this route so that people could find easy to travel... Kindly consider it as the request of all passengers thank you

Mar 20, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

This is to inform you that at present there are 17 schedule are being operating in route-G4 pl avail the service and co-op with BMTC

Regard's
BMTC

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A

Avinash Tendulkar

from Bengaluru, Karnataka

Feb 12, 2019

7th Feb 8.30 am.. Horamavu stop
Ka-01
Fa-2053

Lady bus conductor consistently behaves very rudely with passengers..
It is so disgusting with such behavior.

I gave 100rs, for INTEL stop towards eco space which is 63.. She then harrases each time, i usually avoid boarding whenever she is around as she behaves rudely.

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Address: Bangalore, Karnataka, 080

While travelling the bus from yelahanka nes to kenchenahalli in 285 bus, a lady conductor said they won't stop in kenchenahalli and asked me to get down in anantapura gate giving me the ticket without confirming me, hence asked why there isn't stop, she ignored me, but when i asked firmly she said this bus wont stop there as there isn't any stop in kenchenahalli alloted to the bus. So i took a picture of bus number and the driver was concerened and said he ll stop there in kenchenahalli, i had the ticket of anantapura gate i said i ll get down here.. And the lady conductor rudely said let her get down here.. My question is wen they working for public service where is the service provided. Treating citizen with disrespect and carelessness and working for there comfort..
Bus number ka 53 f 223

Mar 13, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Feb 07, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC Regrets the inconvenience caused this is to inform you that kenchanahalli is not a authorized bus stop ananthapura is a authorisied bus stop crew are instructed to stop the bus at all authorized bus stop only further for rude behavior we will take action you are requested to provide the specific date/time of incident.

Regard's
BMTC

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N

NehaJaiswal123

from Bengaluru, Karnataka

Feb 12, 2019

I forgot my wallet/Lunchbox while travelling in BUS -335E; This was kept behind the conductor's seat.
Please help me find the same as I had kept my Wallet as well..

Please contact me on :[protected]

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Skipping 2 stops (Yediyur and deepak hospital stops) to overtake other buses of the same route and taking wrong route towards southend directly instead of yediyur. And causing inconvinence because of him i had to walk from jayanagar to yediyur.. He stopped where i could not even catch another bus.. Bus no : ka - 57, f - 3350
I want him to atleast follow the right route and behave properly and not create inconvinence to the pubic.

Mar 16, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,
BMTC Regrets the inconvenience caused pl provide the specific date/time of incident to identify the crew and to take action .

Regard's
BMTC

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G

grrnathan

from Bengaluru, Karnataka

Feb 12, 2019

BMTC buses are using the service road in the stretch between Bangalore Central in Bellandur all the way to Sarjapur road ORR junction. This is on both the sides of ORR. Request you to please ask the drivers to use the main road instead of the service road.

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Address: 560064

284 d bus no ka 57 f 2862 not stopping in aerodrome bus stop at 09:30 am on 6th feb 2019. While we used to get down conductor asked driver to close the door and driver closed the door and he started scolding me and my friend and he stopped after one stop from there and again we took one more and we came. Please provide them some classes to behave with passengers and that to we are not simply travelling we are also paying money and we also need some respect.

Mar 12, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC Regrets the inconvenience caused your complaint has been register and forwarded to concerned depot authority to instruct the crew to stop the bus at all authorized bus stop and also advice to behave politely with all passengers.

Regard's
BMTC

Verified Support

Feb 07, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

This is your docket no for your further reference BMTCC10225974.

Regard's
BMTC

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Address: 560066

I boarded the bmtc bus kbs -1 (Majestic to kadugodi) on february 2nd 2019 at around 9:32 pm at sri satya sai hospital. I asked for two tickets to itpl.
Usually the ticket is 5 per person, so i handed him the 10 rs since i had boarded the bus with my friend. The conductor asked for 20 rs we argued with him that ticket is 5 rs. But when he handed me the ticket it was till hopefarm. I argued with him again, to my bad he raised his voice and started blabbering something. This was very rude of him. He did not listen to me a bit when i told him that i wanted a ticket till itpl. Such people should be punished. They are the ones who defame our institutes and corrupt the system.

Bus no:
Ka-57 f-3218

Date:
Feb-2nd

Time:
9:36pm

Mar 8, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Feb 04, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

The actual fare from satya sai hospital to ITPL is Rs 10/-only and this is to inform you that in E-Machine bus stops are loaded as stage wise hence the ticket fare is correct.

Regard's
BMTC

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N

Nagaraja B G

from Mysore, Karnataka

Feb 11, 2019

When we were travelling from Nelamangla to yeshwanthpur in Bus.no KA 01 F 8651 driver running the bus very slowly. As u know time is precious. When we asked him what is the problem? He spoke ruidlyl.
Later he said break is tight. Then y he brought the bus on road.
Please do the needful

Nagaraj

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Bus route - ka - 57 f - 784
Driver took a sudden turn from his parking at the service road at marathahalli junction.
He almost hit our car. We had to take a sharp turn away from bus save ourselves. This was dangerous.
On questioning, driver was rude and not acknowledging his mistake at all.
Please take action against this driver.

+1 photos

Mar 10, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Feb 04, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC Regrets the inconvenience caused pl provide the specific date and time of incident to identify the and to take action.

Regard's
BMTC

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Address: 560035

I was traveling from cmrit to marathalli bridge, asked for change as I was travelling in the morning. He ddnt give me change and didnt give me the ticket as well. Very bad service from there side and this is not expected as they behave like gundas infront o[censored]s. We girls feel unsafe as they touch inappropriate body parts while we stand. I dont know from where they are hired but they are not civilians.

Mar 6, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Feb 02, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC Regrets the inconvenience caused pl provide the detail like route/vehicle no date/time of incident or photot copy of the ticket to identify the crew and to take action.

Regard's
BMTC

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Address: 560106

Dear sir,
I'm surprised to see the development happening in all 4 corners of bangalore. But yelahanka has always been neglected. There is no metro train proposal to this place.
There is no growth at all here. Its the same as it was 10 years back.
Only the real estate prices are booming up.
Its not connected well. Not all trains stop here.

Appreciate if you could take this up seriously..

Regards,
Lekhya

Mar 3, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Jan 31, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

Your complaint belongs to BMRCL pl contact bmrcl in this regard.

Regard's
BMTC

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Rabiya Anjum

from Bengaluru, Karnataka

Feb 4, 2019

Im the student of pharm D studing in Mallige college of pharmacy.i lost my bmtc bus pass.exactly i dont know the place where i lost the pass.i want duplicate pass.I payed Rs.1340 for the first time.My bus route is from Saptagiri hospital to siluvepura.How should i get the duplicate one?What is the amount i have to pay again

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Address: Bangalore, Karnataka

I got into the vajra bus to go to my college and this is 30th of january. I already renewed my bus pass for the month of february because we're allowed to use it from 3 days of the previous month. After paying a whole 1600 rupees for both the months, if i'm still made to pay 58 rupees for the bus ticket then what's the point of my paying so much every month? He's not ready to accept and starts shouting in a very ill-mannered way and disrespectfully in front of the crowd. I pay the ticket because i don't want to cause the scene and reach my college on time but this is a horrible way of saying. This is bus no. Ka 57 f 2645 at 9:17am
Fix this kind of work and behavior

Mar 8, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Jan 31, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

This is to inform you that as per procedure /Rules you have to show the previous month pass to travel .

Regard's
BMTC

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Address: Bangalore, Karnataka

Bmtc bus ka01 f 4609 plying from itpl to agara at 1800 bus stops at saibaba hospital for 15 minutes from 1800 to 1815 putting customers to discomfort. When requested for starting the conductor rudely says bus will not go until it is fully occupied. On challenging as to why the bus will not go and why are passengers put to trouble and we have an option to complain the conductor dared me to complain and saying nobody can question them. Request authorities to take suitable action on the rude behaviour

Mar 2, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Jan 30, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC Regrets the inconvenience caused pl provide the specific date/time of incident to identify the crew and to take action .

Regard's
BMTC

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Does bmtc think that students have no other work then standing in a queue and begging for their own money?
I[censored] ppl (Bmtc) does not know how to use technology then y would you make us do online payments. Its been 4months since i submitted my refund details that too thrice but there is no response at all.
Is it one of the ways to prove the functioning of bmtc after making huge collection of money through wrong way of issuing tickets by every single bus conductor?
Irrespective of your way of functioning i want my refund. If it is continuing the same way we would be ashamed of being called bangalorean.
Refund details
Transaction number: mgov[protected]
Amount: rs. 1340 payment date : 10/9/2018

I would atleast want someone to respond to this complaint

Mar 6, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

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Jan 31, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Pooja,

BMTC Regrets the inconvenience caused to check your payment detail pl provide your name Enrollment number and contact number for further action.

Regard's
BMTC

Jan 31, 2019

Updated by pooja manjunath Enrollment number:. [protected]
Contact number:. [protected]

Jan 31, 2019

Updated by pooja manjunath Name : Pooja M

Verified Support

Feb 01, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

You are not provided enrollment no and contact no hence it is not possible to trace the status .

Regard's
BMTC

Feb 01, 2019

Updated by pooja manjunath It has been submitted pls check the previous updates.

Enrollment number: [protected]
Contact number: [protected]
Name: Pooja M

Verified Support

Feb 02, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response In your previous and present update enrollment no and contact number shows (protected ) once again request you to provide the detail or visit BMTC Central office at shanthinagar TTMC K.H Road 2nd Floor along with your documents

Enrollment number: [protected]
Contact number: [protected]
Name: Pooja M

Regard's
BMTC

Feb 02, 2019

Updated by pooja manjunath I think this image would be sufficient enough to let u know all the refund details

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Suma Bellur

from Bengaluru, Karnataka

Jan 29, 2019

Number of commuters to shanmukha temple rajarAjeswarinagar are increasing .Also nearest busstop is around 1.3 kms away and the roads are inclined. It is difficult for senior citizen, women and children to reach the bus stop which is away from this place.it is requested to provide bus facility to this place which will ease commutation.

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L

Lathish J Pilikaje

from Bengaluru, Karnataka

Jan 30, 2019

Conductor issued daily pass without ID proof .While asking he told mobile number is enough and given daily pass of today 21 January morning time of bus number KA-57-F-0092 .while going return in the evening conductor taken ticket once again of bus number KA-5/F1201.please solve this confusion in conductors.

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P

pooja manjunath

from Bengaluru, Karnataka

Jan 31, 2019

Thanks the reply to the complaint lodged against failure to refund online payment amount

Refund details
Enrollment number:. [protected]
Contact no. [protected]
Transaction id:. MGOV[protected]
Payment date :. 9/10/18
Amount:. ₹ 1, 340

Regards
Pooja m

Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

File a complaint to Bangalore Metropolitan Transport Corporation [BMTC]

Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 87

I lost my bag inside the bus

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lady conductors rude behaviour | ka01 f9111

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bus driver and conductor of 201

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add direct buses route from sarjapur kodathi village

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missed a luggage in bmtc bus

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regarding worst service

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lost my purse in 114 bus which goes to market

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bmtc volvo hit my car

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bus conductor did not give ticket

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request to increase the provided services

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not stopping the bus

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skipping stops.. taking wrong route, bus no : ka-57, f-3350

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bus not stopping

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conductor charged us more for ticket and raised his voice when i tried to confront him

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negligent driving

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rude behavior

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bangalore metro

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non acceptance of my student bus pass

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rude behaviour by conductor

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failure to refund the online bus pass payment

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