Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

My name is Sethin Raj S.L. who is studing in Sri Venkateshwara college of Engineering doing my B E (Mechatronics) second semester. I am an student who is travelling by bus (BMTC) . I had concession Bus pass. On 13th March 2019 evening when I was returning home I search for my bus pass it was missing.
BMTC ID NUMBER- BMTCST[protected]
Requesting for a duplicate pass for my remain validity.
I had also attach with the acknowledgement form and photo copy of bus pass.

I was traveling from Manyta Tech Park to Marathahalli in AC bus KA57F2644. I gave (₹500) and the conductor wrote change in back of ticket(₹437).But at the time of bus stop. I didn't get my change money.
I was in hurry so i didn't argue on that.
Please help me on getting my refund.

I am attaching photos of ticket.
Please refund my change.

Hi Team,

I took Bus from Domlur bridge to Pattandur Agrahara Gate on[protected] which costs 22 Rs, but as I didn't have change I gave 100Rs but forgot to collect change from conductor. What to do to get back the change?

Ticket details:
Bus Number:KA42F1703
Boarding point: Domlur Bridge
Dropping point: Pattandur Agrahara Gate
Tkn number: 7291
Date:[protected]
Depot-15...

Bus no - ka 57-f-2131

Both driver and conductor don't know how to behaviour with people. First of all in bus space would be less upon that the driver was yelling at people to go inside... When there was no space left... Driver used bad words on the travellers. Rash driving by driver.
Conductor was purposefully coming towards ladies section and was touching ladies in improper manner.

Hi,
I am complaining the bus driver and conducter of route no. 273c (Ka 57f 1974). I want to go to hmt auditorium, 273c buses are running from mejastic to jalahalli cross via hmt.
It is a regular practice of the driver and conducter of this route. Daily morning trips of these buses are going via gangamma circle instead of hmt auditorium. It is very difficult to the passengers to reach the hmt stop in the early morning. We have to wait another 1hr to catch that route bus, if less passenger's are there for hmt stop, they are also using same route via gangamma circle.
Please take it into consideration and do the needful

Hi,

I am writing today to complain of the poor conductor service i received extra ticket fare & error station location & same as been attached.

To be traveled from - chandra layout (Start point) to atthiguppe (End point) but conductor issued from nagarabhavi circule to bapuujinagar of fair rs. 10/- (Of extra rs.5/- with error printed location).

Traveled date : 09-mar-2019
Time : 09:02:11 am
T. No. - 33
Depot - 16
Traveled person - male.

I boarded a bus 293h (Ka 57 f 0731) on 8th march 2019 at about 9.25am from gubbi cross. I requested for a ticket to outer ring road, which usually cost me rs 17. The conductor issued me a ticket till coles park which cost me rs 20.

When i checked the route map i found it much away from my stop. Its not the rs 3, but it really feels bad when they just do such daylight robbery. I have had many such bad experiences from bmtc conductors multiple times, not to mention some good people too.

I wish bmtc takes action such that such incidents are not repeated in future. And wish bmtc conductors are groomed well to behave peoperly with customers.

This is srilakshmi
I was traveling from hebbal to ramamurty nagar, the bus number is ka 57 f 3296
And the conductor name gajannana. R. S ಬಿ.ಸಂ s 8232
I asked conductor for the ticket and he started scolding, he was using bad language
I request u to take serious action and please say him not to behave like a mad with public
Thank you

Dear sir / madam

Bus # ka01f 8873,
Route # 500qg/9
Depot 10

I have travelled in bmtc bus from tin factory to kr puram govt hospital on 07-mar-19 at 01.00 am. Conducter asked rs. 8 instead of rs.5, i have asked why 3 rs. More. He told that after 00.00 am (12.00 am) to 04.00 am it is more 1.5 times, but in the ticket it is mentioned as child 1 and rs.3.

Again i have asked this but he told as per my higher officials information i have did this.

But i have checked in www.mybmtc.com buty anywhere not mentioned as extra charges after 00.00 am to 04.00 am.

Kindly let us know if there is any rule for extra charges or kindly ensure this kind avoiding of issues in future.

Please refer the attached ticket.

Regards

Suresh

Date: 2-mar-2019 time 21:34:39

Bmtc conductor refused to accept bmtc id card as age proof and refused to issue senior citizen ticket when i was going from hosa road to electronic city to board a ksrtc bus. I had shown my aadhaar card to prove my age. But he told bmtc id can be used to get senior citizen monthly pass. Why this double standard between monthly pass and tickets. He had been implementing his own rules.

He told that i had to carry yellow card as senior citizen.

How many cards one had to carry? Kindly educate your conductors what to do.

Depot 32 ticket date: 2 mar 2019 time 21:34:39

I was to catch ksrtc bus at electronic city depot that goes out of bangalore. I had boarded a bmtc bus from hosa road to electronic city
I had a valid age proof id issued from bmtc that is valid till may 2019.in addition i had on my position aadhaar card with date of birth. The conductor refused to accept both of them as senior citizen cards.in spite of my every attempt to convince him he refused for senior citizen ticket. He was telling i had to carry yellow card.in case if the checking team comes he will be penalised. But senior citizen monthly pass can be obtained from bmtc

Kindly educate your conductors about the importance of bmtc id and aadhaar id as age proof.

Hi,
I am a 4th year be student.. Today that is on 3rd of. March 2019 i was going to college to complete my academic project. The bus number was ka 57 f733. As soon as i got the bus and showed him the pass he refused it stating it is sunday today and pass is not valid for today and put me down of his bus. Certainly i[censored] look at this issue it might not seem like a big issuse but the major problem/danger lying behind this is the conductor framing the rules according to their wish. It all depends on their mood... Please help the customers

Being a regular service taker of bmtc, it makes me blue to write this.
I'm facing this situation quite some days, today it felt its not tolerable of the bmtc conductor's behavior.
I travel from beml layout to marathalli bridge along with my friend on daily basis. The ticket amount is 10*2=20rs. The conductor delay giving the ticket even after asking him several times. At the end bus reached kundalahalli gate and he gave a ticket for 5*2=10rs, but he took 20rs from me.
From marathalli bridge to our office i and my friend take one ticket to doddenakundi and one to mahadevapura. Which is 1*5+1*10=15rs. Again the conductor was so irresponsible and don't have time management did not do the ticketing till the doddenakundi stop came. Apparently he took 15rs from us and gave only 10rs ticket. When asked they make nonsense in the public.

This is not acceptable at all, it happens quite often, being a good citizen of this beautiful city i request to take preferable action on this.

I had to travel from mekhri circle to airport where the regular charge was rs. 200 but the conductor charged me rs. 235. Bus bearing registration number ka57f998
At around 3.55 am on 28th february 2019
Take necessary action and reply.. Also request you to return excess amount charged. The behavior of conductor was very rude... Normally bmtc charges rs. 235 from majestic to bial but they charged me 235 from mekhri circle.. This...

Bus number: ka-01-f-8691
Bus route: 500t (Hebbal to marathahalli)
Date and time: 26th feb 2019 09:00 am

I took the bus from tin factory to marathahalli. I gave 100rs to a conductor. Fare from tin factory to marathahalli is 17rs. The conductor gave me 3rs back and didn't give me 80rs as he has no change. After some time when i asked for change, he refused to accept that i gave him 100rs.co-passenger said i gave 100rs but conductor didn't give my change back. He said at last stop he will count and give it. I waited till last stop but he didn't count and misbehaved with me. I took a photo of the conductor and driver. He insisted to delete a photo. I said count the money give my change back and i will delete. He didn't stop but and started another journey from marathahalli to hebbal without counting and giving my change back. I have attached a photo of driver and conductor here. Please help on this issue. Thank you.

I travel from christ college to railway gate in bus 342f everyday. Yesterday (25 feb 2019) i took the same bus for the destination. As soon as my bus stop came i asked the driver to stop the bus. But the lady bus conductor started shouting that the bus wont stop. I told them its a bus stop and everyday i get down here (Surprisingly i get the same lady conductor everyday). She told only normal buses stop here and volvo's wont stop here. The...

Respected sir,
I'm new to bangalore, and i dono about here transport facility and fare charges. Today i got insult in public transport... I dono about airport vehicle fare for passenger. I asked with cundoctor he shows the attitude with me. And also he skipped the junction where i want to go... And i was walk from there to my destination around 750meters.. And also he didn't give proper change to me. When passenger ask with the cundoctor. He has to info the fare charges y it's to high from other public transport... Because now a days from outside all are coming to bangalore for job and studies... He has to punish...

Time date and place : 8 am 25th february 2019. Orr from silk board towards hsr.
Reason: bus drivers always trying to get ahead of other parked buses and blocking the road to board and de-board passengers in utter violation of traffic rules.

Today a bmtc bus ka01f4640 due to sheer negligent driving caused a hit on my car. This driver came down and was instead shouting at me. I told him my car was stationery as i stopped because the bus had come to close to me from the middle lane. Then i honked to also alert the driver. He just did not care as he tried to cut back into the left most lane in order to block the bus in front of him on the left side. And his bus scrapped my stationary car. Then i drove and asked him to stop which he did. But as usual he said it was my fault as i was overtaking from the right. I asked him to wait. He just told me i have too many passengers in the bus and just took off..

Very disappointed with this. I had my son in the car waiting to be dropped to school.

Description of the damage to insurance
My car was stationary in the right most lane as i had to break to a full stop and the bus tried bmtc bus ka01f4640 (Photo attached) tried to cut me. I honked to alert the driver but he just hit my car and scrapped the left side damaging
Both left cars doors and front and rear quarter panel.
#bmtc #bangaloretrafficpolice
#trafficpolice
@blrcitytraffic
#blrcitytraffic

Very less number of buses towards or from thindlu. And the frequency is also very low, only a bus in some 2 hours, whereas the nearest stop gets more frequent buses even though the bus number is meant for the thindlu stop. Oftentimes there are no buses at all. This has been a issue and commuters have raised a complaint before but no actions were taken to resolve these issues.in conclusion there are very few buses and we need more buses to compensate for that.

The bus no ka-57 f-3420
Itpl to agra destination
On date 21st feb 2019 at 17.00 while coming back to bellandur central from new horizon college of engineering the conductor in this bus charged 10 rupees which is usually a cost of 5rs and also misbehaved badly and rudly when i said it's 5 rs why you are asking for 10 rs. This kind of behaviour is not expected from conductor with the passenger. Please take strict action on this. This is not way to treat the passengers charging more on bus fare.