Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Jan 13, 2019

Updated by Raj K C Dear Sir/Madam,
I would like to notice you that, i was travelling(Me & my Wife) from D-Mart(Sidha Pura bus stop) to words Hope Farm junction on date: 12/01/2019 around 8PM with BMTC NON AC Bus "KA-57-F-2518", The conductor ask ticket to my wife and my wife told to the conductor that my husband is behind the sit and he will give the money, Then conductor came to me very very rudely ask about Rs 15 for my wife ticket(i shown buspass for my ticket since i was having buspass with me ) then i given Rs 20 for my Wife ticket since i dont have any change of Rs 15. when the stoppage came, i asked to conductor to return Rs 5, instead of returning my money he very very aggressively/rudely/ with very loud voice asked me give me Rs 10 (Conductor told me). Then i said i will give a complain against you regarding your bad/Rude/Unprofessional behavior. when i said this, he(Conductor)came very near to me and forcible collected my ticket from me and thrown it to out side, and physically assaulted me and i got injured in my hand. He pushed me two time and i fell down on the Bus due to this i got a physical injured on my hand.Then he said keep silent, When i get down on Hope Farm Stoppage again he came to me and trying to hit me, but i maintain silent and i get down.Conductor physically/verbally (Used KANAD Language)harassed me around 20 min .But no body in the Bus did not say anything to the conductor since i am not a Local people. After i get down on the Hope farm Junction some of the passenger came to me and suggesting me to give a police complain against the conductor. I gone to Police station after the incident and i shown my physical injury to the police, But police suggested me, first give a complain in BMTC depto/BMTC care based on their action/suggestion we will take action since its a matter of BMTC lets them take the action after that come to us we will take care about the matter.

I kindly requesting to the BMTC Dept to take necessary stringent action against the unprofessional/Rude/Racism conductor (Bus No: "KA-57-F-2518", Date 12/01/2019, Time : 8PM ). Because of some of this bad people whole BMTC dept is getting blame.

Dec 28, 2018

Updated by mgurunathan The explanation given by the BMTC is not acceptable, This is the standard reply by the BMTC .The seats reserved for Senior Citizen should by occupied only by senior citizen only .The action taken against the employee should be furnished .

Regards