Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I boarded bus no. Ka 57 f 163 from airport on 12 jan 19. Route is via hebbal. Whereas driver took hennur route to avoid toll and reached kalyan nagar directly. He did not board any passenger for herbal. Because of this route change, it took 2 hours to reach kr puram. Whereas it normally takes 1 hr to 1.15 hrs only. This kind of shortcuts need to be corrected atleast in airport buses.

I was driving when the driver of the bmtc bus came from the left hand side onto the middle of the road without realising that he has scratched my car opposite the cauvery theatre where the road becomes a bit of a bottleneck
Please suggest how to claim the damages for this road rage by bus drivers attached are them photographs of the bus and the driver
Also while you speak to the drivers they stay stone faced as if there is no fault of theirs

It happened today early morning around 8.15 a.m while my Dad getting into Bus in Indiranagar K.F.C... Before he getting into bus Driver closed the door and started moving the bus and my Dad said he was completely strucked b/w door and started screaming but Driver didn't listen anything and moved the bus . My Dad is a Senior citizen, he has severe pain on both the hands and started swelling now just because of Driver's negligence and he don't have a patience to check is all the passenger get into the bus before closing the doors.. I don't know Drivers name but I have attached ticket.. Kindly take action

Hi sir/ madam,

Requested for change in dob and initial "m" is not added in my name. Submitted supporting documents aardhar card and pan card copy last 2 months back, still my status shows pending with field officer (K r puram).

I am in need of pf loan amount for my house renovation construction purpose. Could you please process this request asap which will be more helpful for my carrier.

Uan#[protected]

Regards,
Parashu ram m

I have applied for pass in the month of november that is 2nd of november 2018 and when i asked in majestic pass was still in pending they dont have a status and i payed amount of 1340 and the amount was deducted in fraction of seconds but thje pass status is not yet received... and my transcation id: MGOV[protected] please do refund my amount as soon as possible

My complaint is against the conductor of bmtc bus 356cw #ka-57-f-3353. My ticket number is 0362032 and 0733294. Route of the bus is from wipro gate to hsr through electronic city flyover. The actual fare from infosys to silkboard through flyover is rs 20 + rs 5 as toll charge. Conductor was collecting rs 25 from all the passenger who were travelling from wipro gate to silkboard but issuing ticket of rs 20 only. I personally demanded for rs 25 ticket to conductor. But he denied rudely. So in that bus around 50-60 peoples were travelling. So you can imagine his daily income.

So request you to take a quick action against that conductor who is not only harsh in nature but also indulge in such a corruption.

Please find image of ticket and bus number in the attachment.

Regards,
Nawaz

Hello,

I commute every day from BEML layout to ITPL everyday to office.

Today I on-boarded (Jan 1st 2019) the BMTC bus and gave 20rs for ticket. The ticket cost is 17rs. When I have asked change before my last stop, conductor behaved with me very rudely and abused for asking the change. In turn he asked to collect the change from bus depot and denied to return the change.

Hence I am requesting...

I m currently traveling in a bus from magestic to btm.. And as i asked for ticket to the conductor, who is a lady.. Started shouting.. And cursing.. And saying bad words, for long she didn't gave me ticket and started threatening.. Dat i will do bad with you. It was a new place for me.. I told her.. Bt she continued shouting and saying.. Beg me for the ticket.

I wish to bring you kind attention that my son had boarded bus 227 from kenchanpura cross (Near hp petrol station). The bus was completely full, he asked the conductor to give ticket 4-5 times.
He wanted to get down in sonnenahalli and there the checking people got in and kept him there only instead of collecting fine then and there and leave him there.
Instead, they took him to last stop and got him fined there.

Boy got in at kenchanpura cross but in fine receipt they have entered as kr market.
Please clarify the following points:
1) fine should be only 50/- as it is 5/- ticket.

2) of course is ticket was not given is not our mistake, he could have collected fine then and there and left him there instead of taking him to some unknown place and leaving him there.

3) he explained that he is a student of davangere hand showed his is card.

Ticket has been enclosed for your persual and fine receipt of 200/- has also been attached.

Today i was travelling from kr market to ramkrishna ashrama with my valid college id and bmtc student pass, i have been travelling in this route from last 2 years but never had an issue, but the conductor was like i could not travel through this route and gave some stupid reasons and then i went to bus driver and he understood the case and told me fine i can travel but conductor got down from the bus and told if i travel then he won't be in the bus, and passengers were facing problems and so bus driver too asked me to get down knowing that conductor was at the wrong side. The main reason why the conductor got frustrated because i was a hindi belt people. I know all the conductors here in karnataka are not of such mindset but people like this really degrade others morality too. I request you to please take an strict action against such, so that such incidents do not occur in future. I am ready to cooperate with you if you are putting an enquiry into it. The bus number is ka 57f 2067 route number 45k. My mail id [protected]@gmail.com

My name is rajendra. I am working as an software eng. I normally take bmtc bus from sompura to muthanallur, mori gate sometime whitefield. As a urgent, today, i commute with private cab which dropped me at sulkunte while coming from mori gate. I got boarded to bmtc bus at sulkunte and conductor was issuing tickets to others in the front gate. I have kept standing taking in my hand 20rs for bus fare.in the next stop the ticket checker boarded the bus and was checking the tickets. I politely told him that the conductor could not issue us a ticket, because we just boarded the bus and we haven't crossed a stop. However the ticket checker started arguing with me and pushing me inside forcibly like misbehaving. He did not even listen to other passengers who had witnessed the incident. The ticket checker forced me to pay rs. 220/- for no faults of me. Instead he was insulting a infront of the whole bus crowd. I totally become upset and got down immediately after paying the amount. My mind was disturbed, he asked me to sign on penalty but i could not because of disturbance. I would like you inform against the officer who was doing a mugging act. Please let the officers know at least the public and behave politely.

Date : 25th dec 18 time : 6.30pm, muthanallur
Sorry i cound not collect more details about the staff but if possible please see who is duty in route.

I boarded a bus bearing regn. No ka57f0449 mbs 8 from kammanahalli to maruthiseva nagar on 21 12 2018 around 18.35, the seat meant was senior citizen was occupied somebody else. I showed the senior citizen ticket and id card to the commuter and asked him vacate since the seat is meat for senior citizen. He refused to vacate and fought with me, i brought it to the notice of conductor and resolve the issue. The conductor refused to inter fear and was lethargic in his approach. There was negligence in his duty and casual approach towards senior citizens of this country. I request to initiate disciplinary action against the employee.

T no 221 dt 21122018 time 18.35 fare paid rs 4

I had travelled from kr puram railway station to itpl on 17th dec 2018.
I got the ticket which cost rs.40 (Rupees forty only) and had given rs.200 (Rupees two hundred only) as i did not have change. I forgot to collect the remaining rs.160 (Rupees ninety only) while getting down at my stop. I would like to know how i could get the money back.

Route no: v 502g
Boarding point: kr puram railway station
Destination: itpl
Date: 17th dec 2018 10:48
Ticket no: d2818121

Today, i. E. On 15th dec 2018, i boarded 2 buses, bus number-95 at around 7:45am from shankarmutt to vasanthnagar. Got down at vasanthnagar at around 8:15 am, and got into 300h from vasanthnagar and got down at itc. I suspect that i lost my wallet in 300h.
My wallet is purple in colour with lava iris x8 phone in it.
If found please contact:[protected]

Regards,
Jeevitha c...

My friend was travelling from christ college, on 14/12/18 i. E today, bus number - ka57f1170. My friend showed pass before the conductor asked for but then the conductor asked again and my friend told he showed the pass just before he asked and showed it again. My friend was on phone talking to me. And the conductor scolded using bad words so my friend questioned him asking thts his phone and he has all rights to talk and my friend got angry n he scolded back and the bus conductor and the bus driver bet him badly to his neck and stomach and badly hurt and nobody came for his rescue. And he got down frm the bus in nimhans. Around 7.20 pm near christ college. Bus number - ka57f1170.
These type of conductor are spoiling the pubic utilities for us and showing off as its their own bus.

I was travelling in 356cw bus no. Ka 57 f 3184 from electronic city. I had to go to get down in the first stop so i paid the fare but after reaching first stop i had some other and had to go to the second stop. I asked the conductor to charge the balance fare but he did not agree and again asked for the entire fare which is not justified. Driver stopped the bus in the middle of flyover and asked me to get down so i had no option but to pay the entire fare again which is a cheat by bmtc. The conductor started yelling and announcing to all the passengers and created unnecessary chaos. Even public transports are becoming threat to us.

Dear sir/ madam,

I lost my bus pass while travelling in the bus to college in the morning. So can i get the other one like duplicate of it or something because it's really very hard to travel without the bus pass far. I hope so you help me get my bus pass. Please it's a humble request from my side and it's very necessary to have the bus pass to travel. Please help!
Thank you!

Bmtc conductors never give the balance amount when we buy tickets even if it is more than 100 rupees. If we ask for the balance, they abuse us badly in bus. We are facing the same everyday routine today also when i was traveling in bmtc bus ka 01 f4597 at morning 9.20 from hal main gate to graphite bus stop, he refused to give my balance 50 rupees.

I was traveling from agara junction (Sarjapur road) by city transport bus no. Ka-57, f-3332
I boarded this bus on agara junction (Sarjapur road) on 8th dec'18, 5:40 pm and sat in the very first seat so as to get the bus ticket for which i took out required amount of money and kept ready in my hand. But the bus conductor started issuing tickets from backside and was about to come to me when the ticket checker entered the bus at sarjapur junction. The distance between these two stops is approximately 2.6 km and it hardly takes 5 minutes to reach within which the conductor failed his duty of issuing ticket to me. When the ticket checker inquired me and as i can not speak local language i tried to explain the whole matter in english and hindi and every possible way to the ticket checker but he instead o[censored]nderstanding and cooperating with me as a passenger, took disadvantage of the fact that i cannot speak local language and a single girl travelling alone and tried to bully me by threatening to take me to nearby police station and file fir against me. He stopped the bus at marathalli police station and started troubling me by calling unauthorized people goofing outside police station in order to harass and pressurize me. He went on further and called out two lady constables to pull me out of the bus and take me to the this police station. Meanwhile he did not take any such humiliating action against bus conductor or driver and i find this is nothing but conspiracy to loot innocent passengers. Besides knowing that i'm innocent the conductor did not utter a word or tried to defend me as his passenger. I'm highly disappointed due to faulty and inappropriate transport service bangalore provides. I'm an it employee and i was going to attend an unofficial corporate meeting and because of this unfortunate, unnecessary and humiliating incidence i was late and mentally disturbed. I do hereby condemn the bangalore bus transport service and the ticket checking authority for mistreatment. Furthermore i want to complaint against the respected bus driver who was totally negligent at driving and caused minor injuries to several passengers because of his rash driving.
I was charged with 170 rs fine. I have attached the copy of receipt below as well. I need full refund of that money and kindly grant me compensation of rs.1000 for causing mental trauma and harassment. Also please take necessary legal actions against the ticket checker, two lady constables, bus driver and conductor for providing third class service and pulling down the reliability of bmtc.
Kindly consider and lodge this as consumer complaint.
Hoping for quick action and satisfying remedy.

I lost my pass on 9.00 please suggest me what to do. I require pass as soon as possible. Because i have exams & i need to travel i parents cannot afford. I travel for long distance. I need atleast 100rs per day. My parents cant afford. I also lost my college id card along with my pass. If i dont get resolved this problem i ll not be allowed to write my final exam. So please resolve this its my humble request.