Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I was travelling in 356cw bus no. Ka 57 f 3184 from electronic city. I had to go to get down in the first stop so i paid the fare but after reaching first stop i had some other and had to go to the second stop. I asked the conductor to charge the balance fare but he did not agree and again asked for the entire fare which is not justified. Driver stopped the bus in the middle of flyover and asked me to get down so i had no option but to pay the entire fare again which is a cheat by bmtc. The conductor started yelling and announcing to all the passengers and created unnecessary chaos. Even public transports are becoming threat to us.

Dear sir/ madam,

I lost my bus pass while travelling in the bus to college in the morning. So can i get the other one like duplicate of it or something because it's really very hard to travel without the bus pass far. I hope so you help me get my bus pass. Please it's a humble request from my side and it's very necessary to have the bus pass to travel. Please help!
Thank you!

Bmtc conductors never give the balance amount when we buy tickets even if it is more than 100 rupees. If we ask for the balance, they abuse us badly in bus. We are facing the same everyday routine today also when i was traveling in bmtc bus ka 01 f4597 at morning 9.20 from hal main gate to graphite bus stop, he refused to give my balance 50 rupees.

I was traveling from agara junction (Sarjapur road) by city transport bus no. Ka-57, f-3332
I boarded this bus on agara junction (Sarjapur road) on 8th dec'18, 5:40 pm and sat in the very first seat so as to get the bus ticket for which i took out required amount of money and kept ready in my hand. But the bus conductor started issuing tickets from backside and was about to come to me when the ticket checker entered the bus at sarjapur junction. The distance between these two stops is approximately 2.6 km and it hardly takes 5 minutes to reach within which the conductor failed his duty of issuing ticket to me. When the ticket checker inquired me and as i can not speak local language i tried to explain the whole matter in english and hindi and every possible way to the ticket checker but he instead o[censored]nderstanding and cooperating with me as a passenger, took disadvantage of the fact that i cannot speak local language and a single girl travelling alone and tried to bully me by threatening to take me to nearby police station and file fir against me. He stopped the bus at marathalli police station and started troubling me by calling unauthorized people goofing outside police station in order to harass and pressurize me. He went on further and called out two lady constables to pull me out of the bus and take me to the this police station. Meanwhile he did not take any such humiliating action against bus conductor or driver and i find this is nothing but conspiracy to loot innocent passengers. Besides knowing that i'm innocent the conductor did not utter a word or tried to defend me as his passenger. I'm highly disappointed due to faulty and inappropriate transport service bangalore provides. I'm an it employee and i was going to attend an unofficial corporate meeting and because of this unfortunate, unnecessary and humiliating incidence i was late and mentally disturbed. I do hereby condemn the bangalore bus transport service and the ticket checking authority for mistreatment. Furthermore i want to complaint against the respected bus driver who was totally negligent at driving and caused minor injuries to several passengers because of his rash driving.
I was charged with 170 rs fine. I have attached the copy of receipt below as well. I need full refund of that money and kindly grant me compensation of rs.1000 for causing mental trauma and harassment. Also please take necessary legal actions against the ticket checker, two lady constables, bus driver and conductor for providing third class service and pulling down the reliability of bmtc.
Kindly consider and lodge this as consumer complaint.
Hoping for quick action and satisfying remedy.

I lost my pass on 9.00 please suggest me what to do. I require pass as soon as possible. Because i have exams & i need to travel i parents cannot afford. I travel for long distance. I need atleast 100rs per day. My parents cant afford. I also lost my college id card along with my pass. If i dont get resolved this problem i ll not be allowed to write my final exam. So please resolve this its my humble request.

I traveled from marthahalli to kadigodi. Ticket amount is rs.20. I gave rs.100. I have to get back rs.80. Forgot to get back the change from the conductor.

Date 02/12/18 time 3.20 pm
Route no. Kbs 1k/1
Tkn no 10312
3257194 d[protected]
Bus no. Ka57f3056 (As per the ticket)

My name is harish and my contact number is [protected].

I'm bhagesh s.
I've applied for bmtc student bus pass once. I went to take the bus pass but the database was not yet available. So one of the employee said that "if you pay online you'll get the pass lately so again apply with cash on delivery and the amount u paid will be refunded" and i agreed for that. While applying for refund they asked for transaction number which i didn't received after payment. Without that transaction number they can't refund. So please send me the transaction number. And details of my bmtc student bus pass for which the amount has to be refunded is as follows
Enrollment no:-1at16cs021
Mobile no:-[protected]

Hello sir, I am student of 12th, while coming from mallathahalli cross to papareddy palya, I left my wallet, there is my aadhar card and my tuition ID card and the most imp thing my pendrive, I am in serious need of it...pls some how help me . The bus no is something like KA 01 FA 1755 last four no are absolutely right.wallet is black with blue colour, company is wildcraft(wiki). My phone no is [protected]

Dear sir /madam
I am a student of spuc ii pu yelahanka and i would like to submit a complaint regarding loss of bus pass. On 20th nov tuesday we went for a trip to wonderla and while returning lost my bus pass and library card along with my purse. I kindly request you to advise me the procedure to get a duplicate pass since it is difficult to travel without a pass.
Thanking you,
Varun b

K3 buses from hsr towards jayanagar not running on time. Earlier we used to get bus at 8.45am, 9.00am, 9.15am now a days we are not getting any bus till 9.45 some days after 10 due to that we are getting late for office.
That is the only bus that runs from hsr cpwd layout towards jayanagar.

Please take this to the consideration and run buses on time.

I am a student of new horizon college of engineering.. I had applied for the student pass on 22nd november 2018 (From domlur to devarbesanahalli) i had done online payment of ₹1870.. Transaction id:mgov[protected]. The amount has been deducted from my account but when i went to majestic for the pass they are telling that the payment was failed.. Nd they don't have any documents of my student pass.. So i kindly request to initiate my refund.. And fix this failure of bmtc website..
Enrollment no:1nh17me706
Phone no:[protected]

Hi sir,
I have lost my wallet baggit (Brown color) in 500a volvo bus on 19/11/2018 at around 11 am while travelling from east end to bellandur. I recognized it when i got down at bellandur stop at 11 am. Kindly help as i have important items in it. You can mail me at sailakshmi. [protected]@gmail.com.

It has my around 650 cash. My important bank cards and many other personal cards. My pan card as well.

Kindly get my issue resolved soon.
I am sure it was not stolen may be i kept it on my luggage on the next seat and forgot to take it back.

Regards,
Sai lakshmi

Hello,

I am tanusha working in bommansandra bangalore and put up from neeladari nagar, electronic city, bangalore. This is very unfortunate that even after filing a complaint (Bmtcc[protected] to bmtc against harassment in bmtc bus i have to write a mail due to no confirmation reply.

So the incident was when i asked for ticket conductor says ticket over, after few mins i observe ticket checkerboard the bus and he pointed me. After telling them that i asked him for the ticket but he did not give, they start forcing me to get challan done. I oppose them that this is not my fault they start shouting at me and forcing me to come to the police station along with them. As i am from delhi i can speak in english and hindi but they continue with kannad. I was not having cash more than 50 rupees and still they were forcing me, a gentlemen came and help me in this then i was taking their photo but one of ticket checker hold my hand to stop me and try to snatch my phone to stop me due to this i also get stretch on outer glass of camera. They also force me to sign challan which was is a language not known by me without witness and translation.

I hope i will get the judgment as soon as possible.

Attaching photos of the challan and conductor.

Hello,
I lost my bus smart card (With bar code) or it was stolen maybe. It is hard for me to pay 40 rupees daily for the ticket. I have money problems. Can you please assist me for any solution. Do i have an option for getting a duplicate card. What should i do? Please help me!!
I am a second puc student.
I hereby request you to please solve my case.

Hi, i would like to complain against bus conductor of route number 215 [jp nagar], bus number ka-57-f-616.

My incident happened at around 6 pm on 15th nov 2018, near brigade millenium signal while going towards jp nagar urney and gave money for a ticket, he started fuming for no reason. When i asked whether he want to give me tickets or not he became angry and asked me to leave the bus. I left the bus and booked cab.

I boarded a BMTC bus, headed to Domlur(KA 01 FA 1995) today[protected] at East End at 4:45 to AXA building stop(BTM 1st Stage). The conductor took the ticket money and told he would give the ticket later. I asked him for the ticket repeatedly and he just ignored me. Before getting down I asked him again, and the driver and The conductor snapped at me to get down. Having no other way I got down. Even if this just a matter of Rs.10, it is still Black. This is one of many ways in which Black money is made. If this is what is happening, our country won't develop. we are holding back the development of our nation. Requesting you to look into the matter and make sure this is never repeated anywhere.

I lost my bus pass, it may be at acs college west of chord road bangalore busstop. The name was achal m (Written on pass), place of changeover is vijya nagar & pass route is from acs college to sri balagangdra natha swamji mutta road,
Plzzz can u resolve the problem!!
I have to struggle hard without pass!!
I was unable to travel!
Please try to resolve this problem otherwise i should go to policestation and also i should pay 1800 rupees again!
So please please please resolve this problem!

Drivers are NOT stopping bus at Doddanekundi bus stop.

Daily 2/10 buses are stopping at Doddanekundi bus stop towards silk board, remaining all buses are going on flyover even though No traffic jam.
Even if we take ticket to Doddanekundi bus stop, Drivers and Conductors are forcing people to get down at EMC2 and walk till Doddanekundi bus stop.
Earlier road was blocked due to BDA work but now its open from last 2 weeks. When BMTC Bus stop is there at Doddanekundi signal why drivers are not Stopping.
Today before getting in bus I asked conductor "bus will stop at Doddanekundi"
conductor Said "Yes will stop" but driver stopped at EMC2 and asked us to get down even though road was free no trafffic.

Bus No: KA-01-F-2351
Please take action against that Bus driver who forced people to get down at EMC2.
Hope this kind of issues will not face again.

Thanks in advance..

On 8th november at 6 pm i boarded kias 7 from airport to christ university near forum mall. I gave 2000rs note to conducter he wrote 1750 at back of my ticket.. I wasn't feeling well so i was sitting with my head down i thought he will give the change... And suddenly he said christ college christ college.. I took my luggage and got down only.. After few minutes i realized i didn't take the change neither he gave me.

I got in the bus ka 53 f-200 from kudlu gate where i had a 500 rs note with along with 5rs change. Asked for a ticket to silk board. The conductor asked for change where i informed him i have only 5 rs change. His reply was that 500rs will not be taken. He was about to drop me in the mid of the way. One girl in the bus gave me change for 500. At 4:30 pm from kudlu gate