Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I had travelled from itpl to beml layout by bus on august 10th. I got the ticket which cost rs.19 and had given rs.200 as i did not have change. I forgot to collect the remaining rs.180 while gettin down at my stop. I would like to know how i could get the money back.

Route no:chakra8a/3 (Ka57f1458), date: 10 aug 2018, time:18:21:45, ticket no: 98.

Today date-9th august 2018, near gorguntepalya bus driver refuse to open the door to get into the bus. This is not the first case! It happened many times. Some drivers will open the door and some will refuse to open saying this is not the bus stop! Which we need to follow! If this is the case where should people catch the bus who are supposed to travel to hebbal.?? Please provide the proper solution either they should not allow the passenger to get down there or they should allow the passenger to get into the bus in the gorguntepalya.
Bus no-. Ka-01-f-8973
Route - 502a - marathalli bridge

Hi,
I don't think bmtc is not to serve for people. Reason why i say this because, i usually travel from nagarbhavi circle to marathalli daily to office in bmtc buses. I hardly find buses from nagarbhavi circle to banashankri and if we get bus from here we need to wait at least an hour to get 500 number bmtc bus from banashankri to marathalli. Surprisingly i see many ac buses hardly 2 or 3 passengers in it, simply creating traffic in ring road. I also see more 600 series buses. But why no normal 500 series buses to marathalli. Then i came to know it's bmtc tactics to get more profit & increase traffic in outer ring road by putting more ac buses. So now i came to conclusion that bmtc is not to serve the people, they are here to make & add to the profit they got. Just think after waiting for an hour, if we get one 500 marathalli bus from banashankri, what happens? All people will rush and we loose our mobile & laptops.in the other side i see for every minute ac buses are going empty. So now i say only bmtc is responsible for loosing mobile & laptops in buses & no one else. If you think you are really serving people then give more buses from banashankri to marathalli and safeguard the passengers.

The people at bmtc, shivajinagar are highly careless towards public transport services...
Especially the smart card which they promised to roll out promptly without any hassle but today when i went there to get my card with my code, they said they don't do that here anymore!!!, why!!! No reason they are not bothered yet, but in their website it has listed shivajinagar as one of the terminals to issue the card!!!, this makes people like tensed up like anything!!!... I mean isn't it their duty to provide good services towards public transportation!!!... Now even if we try we won't get it in any terminal except the majestic bus station!!!... And we have to travel so far just to get a card!!!, this cannot be accepted you have to do something about this!!!

Since last week of june 2018, no volvo ac buses are plying in the direct route hebbal to itpl via hoodi in the peak hours between 8.15 to 9.50 am. There were good frequency of buses (1 bus every 7 minutes) in that route in 2016, slowly all the itpl direct route buses were removed in 2017 mid year (By june 2017) and set of new route buses with boards - "itpl back gate"buses were introduced. Passengers who need to reach itpl cannot board these buses, since, if they get down in the big bazaar signal (Last stop before the bus takes back gate route), this signal is already too much congested a very narrow junction, here no bus is willing to stop, since they woulg be already stranded in traffic before reaching the signal, thus as said earlier neither normal bus nor volvo bus, nothing stops here.
Passengers who got off that stop are traumatised to walk through that entire narrow stretch since no bus is willing to stop in that crowded junction, then why do we have that stop, for whose sake we have that, if buses dont stop there? Why at all we have a stop there?
Added to this now since last one month (June 2018) the very few itpl direct route buseses (I bus every 30 mins) and the complicated -"itpl back gate" buses frequency is greatly reduced.
In the peak hours between 8.15 to 9.50 am, only one itpl back gate bus is running, which is causing great disappointment to all the stranded passengers.
The route which is already heavyly jammed, added to that now this new theme of no direct buses to itpl in the peak hours is causing too much inconvinienece for the passengers who rely greatly on this bus for their daily travel.
When enquired today with the conductor of the "itpl back gate" bus which came to kalyan nager stop at around 10.00 am) we learnt that ll the buses are cut off in this route since there is not much revenue. Is this a joke? Wherein passengers are already traumatised by the daily traffic in this route, added to this all the peak hour itpl volvo buses have been cut off.

Can the bmtc kindly look into this issue and solve our daily commuting crises and make arrangements as previously to allow the itpl straight route volvo buses to ply in good frequency in the peak hours between 8.15 to 9.50 am n the hebbal to itpl route.
Thanks in advance.

It happens so that a person who regularly travels til the last bus stop and from the point he boards the bus, he keeps standing in the front steps wherein its highly difficult and uncomfortable for the ladies to get in to the bus and he regularly occupies the seats allotted for ladies in front and never goes back. Person wears a hat regularly.
Talking to the driver and disturbing, doesnt mind if its really neceassary like when the bus is too rushed or something like that but not all the time. It regularly happens in the evening that is 7.00pm to 8.45 pm timing.

Bus route no. "285-h" k r market to koluvarayanahalli.
Evening time from market to koluvarayanahalli at 7pm to 8.45 pm.

Please kindly take necessary action.

Thanks

I have lost my wallet in bmtc bus number 201 in between madivala and udupi garden signal, btm 2., bangalore. I had my atm card, adhaar card, passport, pan card amd around 1000 rupees in it. It happened on 23rd july, 2018 at 7pm. My bag's zip was left open after the theft. If found, please reach out to me on this number: phone no. [protected], name: shreeja, working in robert bosch engineering and business solutions, kormangala.

I had travelled from madiwala to mayohalli (Brigade road) by bus on july 21st of 2018. I got the ticket which cost rs.34 (2*17) (Rupees thirty four only) and had given rs.100 (Rupees hundred only) as i did not have change. I forgot to collect the remaining rs.66 (Rupees sixty six only) while getting down at my stop. I would like to know how i could get the money back.

Route no: 347g/1
Depot : 19
Vehicle no: ka01fa1971
Boarding point: madiwala
Destination: mayohalli (Brigade road)
Date: 21st july 2018, 15:11 p. M.
Ticket no: 6355

Bus route number 294b and vehicle number ka-57-f - 3108 from joythi nagar to kempagowda bus station was traveling through hennur cross at 8:22 pm and i had reserved bus at 10:29 pm me the passenger name called jayanth and my brother rahul got into bus while i was traveling with the ksrtc bus ticket and he didn't allow me coz it was 10. Minutes before and said me to take ticket to clarence bus stop promising that he will reach clarance bus stop but he didn't reach their by 10 mins when i questioned him he miss behaved with me trying to get down from bus i herbelly request staff of bmtc to take action on him

I was travelling from shivajinagar to nagawara bus no 290 bearing the registration no. KA 57 F 2197. The conductor named basavaraj(as told by him), asked me for fee receipt even though having a valid Id card and smart card issued by the bmtc. Since I was going for my admission for the next year I didn't have it yet, so he demanded full bus fare. Very inconvenient, is there any rule? Please look into the matter.

Hi Sir,

Today when my friend Ritu was traveling to Silk Board she took BMTC AC Bus pass From Bus No 500 CA, but she forgot to take change back and BMTC conductor also forgot to return. Finally ₹350 should be returned as she provided ₹500 note.

Please look into matter seriously and provide a proper resolution and money back as soon as possible.

Please refer to the attachment for more details.

Thanks and Regards,
Ajeet
Proud Indian

Hi Sir/Madam,

Today evening I took a bus route 335A (vehicle number KA-57-F-1166) around 8:10 PM from IGate stop to Big Bazaar Back gate ITPL. During the traveling time conductor was misbehaving with passengers and he was very rude with male passengers all the time. When we asked about it, he and driver had tried to hit me and other passenger, also he had put a life threatening for us.

Since I am a normal citizen, I thought to seek your help in this matter and kindly provide protection and support for us

Thanks
Manjunatha Rao V.
Ph: [protected]
Bangalore

Hi Sir/Madam,

This is to inform you that, the frequency of buses from silkboard to Hosur road is extremely less. Which is causing problem for all the passengers.
Those few buses are fully overloaded.

Also observed that many bus standing empty on silkboard roads(via fly over), instead of that those buses can be used for silkboard - Hosur road (under the bridge).
Requesting you to take some immediate actions on these.

Thanks Regards,
BMTC passenger.

On the bus route of yeshwanthpura to hebbal In btmc bus 500 b/4. today (16/7/18) around 1:30 pm. I started my journey from yeshwanthpur bus depot.I travelled from yeshwanthpur to hebbal i gave ruppees 50 for the travel fair of rs17 while dropping down i forgot to collect the change. How will i get back my money.even it is small amount it is valuable for the poor like me.

ticket num 9208 date 16/7/18
Time 1:30 pm

I board KBS3A bus at Electronic city in the morning and i wanted to go to Hosa Road but the conductor was not issuing ticket for me. Asked many time for ticket but he gone backside.
After that Checking officer came and asked ticket for me and i said everything to them. But they aren't ready to hear my voice. Instead of asking conductor they simply shouted to me and ask me to pay penalty and the behavior of bus conductor and Officer was very rude. They didn't consider as a human beings.

The date and time of travel is 10:45 AM IST, 13th July 2018. Bus Number is KA 57 F 92

Kindly take action for this because of the conductor careless i'm paying penalty. In front of all people they are shouting like anything.

I (Mrugendra Dhabale) was travelling from Majestic to Kundalahalli gate in 333 p. I boarded the bus at 9.30Am on July12th and reached kundanahalli gate at 11Am.

I lost my wallet in the bus. The following items were in the bus
-2 SBI debit card
-PAN Card
-Aadhar Card
-Driving license
-4300INR
- Icici bank Forex Card
- Bus Ticket
- Some bills

My contact number is [protected]

Please help me find it. I had a lot of cash in that and important documents.
Please give me the information of relevant authorities.

I wait for the bus at about 5:50AM-6:10AM every day to go to brigade road. These bus drivers even on showing our hand do not stop. Today taking all the risk I chased the bus [KA 01 FA 2174] to further stop to appraise them the need to stop and pick people and drop. This has become daily issue. To my surprise the driver was avoiding to accept to stop the bus at the designated stops. I also see this bus is driven very rashly.. Please check the GPS system for any evidence; as this happens everyday. Can you please advice the G-4 Staff to stop at the designated stops and also please take the right action on the defaulters please. I also see the drivers laugh at our daily experience which is quite scary of the objective of these drivers against women, children and passengers. So I believe the focus of BMTC should still be to pick and drop people and not a run a chase end to end. Thanks to take the necessary action and monitor the erroneous driving habits for BMTC.

Hello
I took bus from silk board and the lady conductor has sat in her seat for long time she dint come for ticket and when I went to take ticket from her my money flew away due to air when I asked her u would have come back my money would have saved n den she said that don't teach rules and she raised her voice and shouted at me and many people complain d taht she is not helping anyone with there stops

I have lost my helmet in the bus number KA01P4408, V-500D/28.

I was traveling from Mahadevpura ring road to Bellandur city light appartment on 06/07/2018 10.27.02.
I kept my helmet under the right 2nd seat.

If you find it please contact me on [protected].
Or please provide the contact info of the bus conductor or driver so that I can contact them and bet my helmet back.

From
[protected]@gmail.com
To: [protected]@gmail.com
Sir,
I want to lodge a complaint against a bus conductor of bmtc bus route number 500 (Bus details: ka27 f3231) running between athibele & banashankari. This incident occured on 5th july 2018 around 0515 a. M. At udupi garden bus stop. I boarded this bus at this point and asked for the ticket to udupi garden from bus conductor. But the conductor charged ten rupees but he did not give me ticket.. When i asked for a ticket, he did not replied me..