Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Dear sir / madam,

Sub : rash and reckless driving, as a death threat to co drivers / general public

Good day, its really unfortunate to send this mail.

Today i encountered worst situation from bmtc bus / driver with regd number : ka-01-f-4525 - blue volvo - 09:15 am, marathahalli bridge and innovative pvr mall bus stops.

1) bus was moving with parking lights on middle of the road
2) driver is pushing the vehicles to the corners (Right and left, which ever vehicle is trying to go ahead)
3) bus moving at the speed of 50 to 55 km per hour in the middle of road with full traffic (Had a free way or road clarence of 200 to 250 mts)
4) sudden break at the last minute of intersection with very care less attitude.

Driver as about to miss a accident with innova at marathahalli bridge and my car (Honda city) at innovative pvr mall bus stop, when asked driver was very reckless and the worst is i am travelling with my 2 year old son and with my old aged parents.

The situation is very horrible as its just a near miss incident an just a death trapped accident which got avoided by gods grace.

I would request you to kindly take necessary disciplinary action on the driver with a proper training to the driver on public relation and basic driving skills.

Regards,
Suman babu
+91 [protected]

Hi

Date[protected]
Incident time: 8.30 pm to 9.30 pm
Location : jorney from billekhalli to itpl in bangalore

Bus driver asked me to get down in the middle of the journey not even near any bus stop. Asked me to catch running bus in front without even informing other bus driver (Location area between graphate and cmr).
When another person also started questioning. He continued journey for itpl.

When i was alone in bus he started scolding me and asked me to get down near big baazar again. He continued to shout with abusive language. I tried to capture bus number and driver photo. He started rushing towords me to hit me near itpl bus stop.

Respected sir/madam,

I would like to bring it to your kind notice that no buses stop at forest office stop (Hbr layout, 5th block). I see day in and out people of different age bracket waiting for the buses to stop ny.

Please it is a kind request to the bmtc administration to instructor the drivers and conductors to give a stop when they are supposed to do.

Hope you would consider this action and take necessary actions against the ring road buses to instruct them strictly to do their duty accordingly.

This is a humble request.
I travelled in a volvo bmtc bus from agara (Bus stop) to ecospace (Bellendur) today morning i. E 3rd october 2018
It was a 500 series volvo bus. (The driver spoke good hindi, the bus was crowded, the conductor and driver helped me with my bag to keep it in his cabin near his seat).

I’ am also attaching the bus tickets.

Travel time (Approx) –morning 8:00 am to 9:30 am

I dropped my eye glasses in bus by mistake, it was expensive.
Details: light blue full frame, inner thin white lining, cat eye shape.

Could you please check with the bus conductor or driver, if they got any such eye glasses.

Please find the numbers to reach me in case, if you have any information.
[protected]
[protected]

I would be very grateful to you, if you can help me with the same.

Hi sir... I was travelling from nayandahalli metro station to global villiage tech park... I gave 20 rs and the conductor gave me 3rs change with 10rs ticket... So this is not the first time i was facing this problem.. This is going on daily basis.. Please make sure conductors are not eating the money of government... Bus number : ka-57 f-2841

Hello, i am tanusha working in bommansandara, bangalore and putup from neeladari nagar, electronic city, bangalore. This is very unfortunate that i need to write again as no action were taken against my complaint register earlier with complaint no. (Bmtcc[protected] in which i mentioned rude behavior conductor and ticket checker harassment. They fined me challan and damage my mobile camera glass as i tried to capture the scenario.
First of all ticket conductor was not issuing me ticket but when ticket checker came he pointed me for not having ticket then all three were forcing me to pay fine and one of ticket checker hold my hand to stop me for capturing them.

Now i received message state that vehicle not operated that day

Dear Sir,

this is my 4th complaint regarding irregular service of route 287Q/1 plying from Depot 30 Yelahanka.

The bus does not ply on Sundays and public holidays, reason ?????

This is the only bus from Boopsandra via R T Nagar to Shivajinagar and irregular service is effecting office goers and also non availability on Sunday makes church goers uncomfortable.

yesterday being sunday there was no bus, no bus on sunday means no bus on Monday also.

There was no bus on 23rd Sept and 24th Sept also.

why do you operate the service at all when you do not have a bus to ply from Depot 30.

WE did not have any problem when route was operating from Depot 2

kindly solve the problem once and for all without repeating the same.

thanks

mamatha

My request to bmtc is that please avoid renting normal bus services to mnc companies, because it affects a lot to the other commuters, it proffesionals hardly 10 to 20 people travel in the buses with full comforts & on the other side commuters like me have to even think to board a bus seeing the congestion moreover crowded buses are very often targeted by pick pocketers adding another headache for the citizens, if providing buses to companies are avoided this will increase the number of normal buses availability so that even normal commuters can travel with relaxation. Please take this issue on priority.

Today a worst incident happened to me in bmtc bus. I am a college student and i travel from abbigere to rajanukunte everyday and on 25 september around 4:50pm i got a bus which was 401 bj and i get down at gangamma circle bus stop but conductor told driver to not stop the bus and when i told conductor to give stop he spoke in a rude manner and continued opposing to what i spoke. The bus number is ka-01-fa-600 and the timing was around 5:30. Please kindly take a strict action against the conductor. Thank you.

Bmtc buses are not stopping at doddanekkundi stop instead bus will stop @emc2 and ask people to get down. Daily bagmane tech park securities blocking bmtc buses and allow only private vehicles near emc2 to take service rd towards doddanakkundi signal. Now there is no proper bus stop/signals @ doddannekundhi stop (Opp arena mall under flyover) towards silk board.

Note: tech park securities are blocking bmtc buses to take service rd and forcing bmtc buses togo on bridge. Please solve this problem asap.. Thank you

Hi,
As the bmtc has moved forward with the technology and nowadays issues online day passes. This was a positive thing. I am one of the customer who has been highly appreciated this. The incidents i mention is not encouraging for me to continue using this facility. Today when i was traveling using the online pass. Twice i was humiliated in the public by conductors stirring up problems about the online pass and once i was forced to pay the bus fare. As it was night and i was getting late. I paid the fair he demanded. I think the situation is 2 type. Type 1 where bmtc staff is unaware of this online payment service or type 2 where the conductors hate travelers who use technology to make their travel easy. The incidents were so disheartening for me.

Dear bmtc,

I'm a resident from abhigere near ayappa school. Daily afternoon i need to catch 2 buses from ayappa school to kghalli and from kghalli to jalahalli metro. Also there is very less buses during 11am to 4 pm.
1. Can you please provide a direct bus from keregudadahalli to jalahalli metro.
2. Can u please increase the number of buses during afternoon to evening. Thnaks

I want to go hebbal bus stop from bellandur indian oil petrol bunk

Bus stopped near petrol bunk i just stepped inside the bus and asked will it go hebbal bus stop, conductor told read the board first
I asked it's showing in kannada meanwhile i asking you, conductor showing attitude on this.
Instead of showing attitude it will take 1 second to him say yes or no.
Later he gives me ticket charging fare from sarjapur to hebbal not sure why?
I asked then he told something in kannada like it's like this only

Please let me know why he is overcharging???

On the 18th of sep 2018, around 1700 hrs, following bus ka01fa1297, ka01f8832 ka01f9067 - on the way to majestic route [33e] stopped at marthahalli bridge stop. After all the passengers boarded the bus, the bus was still standing the bus stop area and did not move for close to 15 minutes. As such, there is no defined bus stop area, and since these buses did not move, rest of the vehicles over took these vehicles from the right side and did...

Dear sir/madam,

In esteem mall stop hebbala, bmtc bus drivers are not giving stop at the left side of road, they are stopping at the middle of the road, this place is dangerous for road cross for pedestrian, there are so many accident history at this place, for that reason government build a sky walk also here, but bmtc are not properly giving stop at this location, if we ask them to stop at the left side, they are arguing. Please take action regarding this as soon as possible to avoid further problems for citizens.

Thank you.
Best regards,

Frequency of sarjapur buses (342 and 341) are very poor, especially in the morning. As a result of which people are getting late to the office. Kindly provide frequent buses, so that it'll be little easier for people to commute to the office.

Since last two weeks frequency of sarjapur and electronic city buses (Morning) in majestic is very less. Because of which we have to travel in a very crowded bus.

In my case if there is no sarjapur bus available in majestic, i have get down in st. John's stop. But even there i'll have to wait for a long time for buses to come and crowd is also more because of less number of buses.

Kindly provide frequent buses and help many people.

Regards

Respected Sir

Bus No KA-01 - FA 376, Route no 300, Depot No 29

and

Bus No KA-01- FA 2190, Route No 143A, Depot No 16

Both this buses Top and Windows has to be repaired, When rain came we were unable to sit it seats, water is leaking from top and also through windows very badly, Kindly take care of this problem, we are ordinary people and this is only transport we use to travel for our office work and back to home

There are many bmtc buses which have similar problem, please give us Good service

Today (18th sep2018) i was travelling from koramangala to indira nagar at 7.00am. Bus number mbs8 (Ka-01-f-9404) stopped at koramangala and
Myself and other co-passengers just started boarding the bus, the driver started moving the bus at fast pace. We almost fell and had narrow escape.
Both conductor and driver were in a hurry to overtake other bus (201). After boarding the bus myself other co-passenger asked the driver about this and
Requested them that rash driving is not good. Immediately bus conductor started using foul language and told us that they are in a hurry and if we question then he will
Stop the bus. We told him that we will complain to higher authorities, then he immediately hidden his badge and said his badge supposed to be shown only by his superiors, but not general public. I intervened and told him me being law student know that purpose of wearing badge is for public display as well. But he and driver were ready to assault the persons who questions them. They threatened us that if we complain then they will not move the bus. The bus stopped in between ejipuara and domlur.
They intimidated us. Then we thought to complain to bmtc authorities.
Later driver called conductor by his name as mahanthesh.
Please take strict action against conductor mahanthesh of bus route mbs8 (Ka-01-f-9404) and save the people of karnataka from these type of rowdy elements

Hi,

I got in at jn of sarjapura ring road and got out at kadabisanahalli. Ticket price is rs.19. I gave the conductor 100 because i didn't have change. He returned only 20 back, and never gave the remaining amount to me.

T. No.: 54
V-500k/28
[protected], 11:01:38
Ka01_a1639
Tkn no. 5861

(The blank gap _ i put down because that letter is not legible. Pfa the ticket screenshot.)

Please solve the issue immediately.

Thanks,
Sikha

Bus route kia5 with vehicle no. Ending with 1842, which arrived at hebbal at 14:17 on sunday sep 16 2018 had not taken the right route in the last stages. They have skipped last stages starting from jayanagar 5th block. Directly stopped at sarakki signal. This is truly bad as we are charged for our stages and not given proper route and had to spend extra to reach out our specific destinations. The conductor and driver were argumentative when this was mentioned. They told that they will not go in proper route. Bmtc charges suck high fares and gives crap service.