Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Today while travelling from marthahalli bridge to eco space,
Most of the passengers faced a problem. We all were sitting in bengaluru sarige (Ka 01 8877) and there was another bus which was an orange colored vajra (Ka 01 f 4403) who was blocking the road and because of this, the entire road was jammed and when our bus driver and conductor requested then other driver to move his vehicle he denied and started arguing instead of taking the vehicle. This happened for 15-20 minutes and in the meantime many other people who were behind both the buses gathered and asked the driver to take the vehicle so that the traffic will be cleared. Eventually the traffic was cleared but after that, our bus conductor took the wheel and started driving like a race car, he wasn't following the traffic lane, was dangerously close to other buses and didn't even bother to drive properly, he was excessively fast. Lady passengers and elders were literally scared for his driving. After all this, when i gave the money, the conductor didn't even give me the ticket. This happened with most of the passengers who were supposed to get down at ecospace.

Kindly requesting you to take action against them.

Conductor did not give me the change amount even though i called him. As my stop was nearing, he just avoided and moved to gents section. After i reached destination i was forced to get down and just moved the bus and did not give me the amount. He also used slang language to everyone. He is serving as public servant and he should behave well irrespective of any age.
Kindly take action immediately
Bus number: ka 57 f 833
342 bus from sarjapur to agara

I have made the online payment to the bmtc pass on september 3rd, but i have not yet received any acknowledgement and the conductors are not allowing us (Students) without the acknowledgement because of your negligence we are spending too much of money for daily passes please issue the passes or at least accept the e-form and let the acknowledgement

We the commuters in bmtc buses are facing issues in getting buses from chandapura route to reach the destination (Brigade road). Due to metro works we are facing issues in getting buses via flyover. Please increase the number of g3's in this route which come on e-city flyover. Its been an issue on daily basis. Please take this issue on priority. Hoping for a proper response. Thank you.

Ka57 f1769 bus route 507 at 11:30.
Conductor is not issuing ticket properly. I observed that for everyone he is issuing tickets after next stop. I asked ticket before next stop he did not give and i asked again after next stop still he did not give and asking for me to get down from bus. He gave back 3rs but did not give me ticket.
Does the bus belong to conductor?
How can he ask me to get down for asking ticket?

Sir/Madam
I would like bring to your kind information that yesterday evening on 08.09.18 at about 6.30pm I was travelling in a Volvo bus to marathahalli and I would like to bring the following points about a lady conductor.
She had issued a ticket to one gentleman and given change. Out of it one ten rupee note was torn hence he requested the conductor to give another note. But she did not have another she did not give. Again when reached HAL again he went to her seat and requested to change the note abruptly the Lady conductor screamed at him and shouted like this “ Hey lofar estu sala helbeko ninge chiltre bere illa antha” chilre tharbeku nanu ellinda tharli” very rudely said. For this the man did not speak a word to her, he was not able to understand what she was saying. Watching and the way she was shouting, a senior lady asked her why you should use such words as a conductor. But for that she started screaming at her to saying Nee Evale Kelodakke like that…I am attaching her video and her pic.
This is not the type of staff should be in a public transportation. Very sad state it is.
Kindly take proper action to such staff and oblige.
Bus No.KA57 F2230
Thanking you
Yrs faithfully
Susheela

I have lost my student pass in the bus 235k going towards kengeri at 7:15 in the morning how do i get back my pass or how do i get duplicate pass i need it at any cost recently it came through post i need to travel daily in bus morning and evening it cost me more to buy ticket every day i am studying second puc i have tutions even i have to travel to tuitions and then i have to return to home please give me information about how to get my pass back or how to get duplicate one

Hi i travel daily in the bmtc bus from kavalbysandra to garuda mall bus no:144k
Today morning the driver was doing rash on the road & speaking to another buses drivers & he didn't stop the bus at the bus stop near garuda mall, when i requested him he abused me badly, i told him i complaint on you. Then too he shouted on me he said do what ever you can do,,,

Sir,

I have travelled from bhattarhalli to bommenahalli. The conductor given the attached ticket, i have asked him, this is not the ticket give me proper ticket. He shouted & told me that, this is the ticket.

Like this so many cheatings are happening in bmtc. They will not give tickets, shouting & worst way of talking in kr puram to devanahalli route.

Bus no: ka-57, f-2718
Route no: 316v
Date: 08-sept-18 at 9.17am in bhattarhalli

For more details, see the attached ticket.

Please take immediate action.

Regards,

We the staff of sri kongadiyappa college, some of our degree college students are applied for the bmtc pass online for the sri kongadiyappa pu college, instead of degree college. But the pu college email id in the registration is mentioned as [protected]@gmail.com but it is actually wrong e-mail id it should be [protected]@gmail.com. Please rectify the problem and provide us the solution for this problem so that the students get the bus pass.

I was travelling on september 6, 2018 on bmtc bus (Non-ac) from beml stop to brookefield mall stop. I boarded the bus at about 9:15pm and departed at about 9:30pm.
I forgot my wallet in the bus. It was a brown wallet which had:
-driving license
-debit card
-pan card
My contact no:- [protected]

I have gone through the bmtc portal to find lost and found section, but site was showing "under maintenance" message

Please guide me to find it or give the contact numbers of the relevent authorities.

This complaint is against a bmtc bus conductor and the driver, dated 04.09.2018. I was travelling in bus no. Ka - 01 f a - 2284 from koramangala bus depot to maharaja signal. The conductor took an amount but didn't issue ticket. I asked him twice but he didn't give me proper response. When i, once in for all exerted the pressure on him to give me the ticket, he started yelling in local language with extreme aggression, when i retaliated in english the driver also started yelling at me. Being a woman travelling at night, its the duty of public servants to protect the woman and not to make her feel unsafe. However, the verbal abuse didn't stop there, when the driver also started yelling, i chose to get down from the bus immediately without even asking again for the ticket, they kept on abusing me in filthy language.

It so shameful, that when a citizen places the rightful and lawful request, all he/she gets are abuses.

Being a frequent traveller in bmtc buses, i have seen multiple time the verbal fights between the rider and conductor regarding not issuing the ticket or not giving the balance change or denying the same.

And the gravest of all is rash driving. This is an eyewitness account where a school going girl had head injury as her head was bashed in the rod of the front seat, the injury was so grave that it needed urgent medical attention. Reason behind the such mishap? Bmtc driver!

My humble request is to treat this matter as an important issue and to have the concerned authority to look into this matter as this is increasing day by day and have a proper check on bmtc drivers and conductors.

On 30 august post office man called and said that come to yelahanka post office and collect your pass.
I went on 1 september (Saturday) they told come on 3 september (Monday) i went again they said come on next day morning 9 am i went on wednesday 9am
Now they are saying that we don't we will call you. What's wrong with u
I need my pass already half semester is near to complete.

This is the complaint against conductor who was rude in giving ticket.
I boarded the bus on 30.8.2018 09:40, depot-45 from kadabisanahali to hebbala bridge, bus registration number ka01f9401. He was issuing tickets backside (Where gents sits) i was waiting for him to issue ticket for me before that the next stop was arriving (Which was nearing by 1mins from where i got into the bus). While i asked for ticket he was really rude to me scolding (Like u have to call me and ask for ticket and soo on in a very rude manner) and even he did not have a mind to give place to a lady who had an infant sitting in his seat. He asked her to get up and go back.

Kindly take this complaint and warn the conductor to behave properly with passengers

Dear sir, i am student who travels by bmtc.in ags layout even thought there are sufficient buses., they are not on time.. We have to wait in janata bazar for an hour or more than to board a bus... Buses are not on time and this is causing a problem to people. Even thought there are suffient people to board in bus, the buses are not on time.. Kindly resolve the problem.. Hope so.. From janata bazar to ags layout buses are not on time. Even in vise versa..

I travelled from 356cw wipro electronic city today (28.08.18) to silk board where i paid 500 rupees for the ticket. The cost of the ticket is 24 rupees and received 75 rupees in return and a ticket where i had to get 400 later as balance. But when i reached silk board, i got down due to heavy rush and didn’t receive my pending 400 rupees.
I have the ticket with me where pending 400 rupees is mentioned.
I would like to request to get the money back.

Dear sir/ madam,

There is no normal bmtc bus service frequently after 8 pm for route from gr tech park to beml layout. Only ac buses are coming and that to not frequent.

Passengers need to wait for more than half an hour to get a normal bus in this route which is really bad waiting time for ladies daily after 8 pm.

Request you to put more buses daily for route gr tech park to beml layout after 8 pm also. It's really disgusting to wait for more than half an hour after 8 pm for ladies especially.

Kindly take this request into action soon.

Thanks in advance!

Hi bmtc team,

I boarded volvo bus no. Ka-57-f-1811 at 5:45 am as on 28th august & requested for a daily vajra day pass @ jayanagar 9th block, east end. The conductor gave me the daily vajra day pass, via ticketing machine.

When i boarded an another volvo bus 500 ca @ silk board & shared the daily vajra day pass. The conductor found that the daily vajra day pass issued by conductor of ka-57-f-1811 is dated 27th aug. Please refer attached daily vajra day pass attached. Hence i had to purchase the ticket.

Request you to investigate & refund rs. 147/-.

Thanks for your support.

Sendhil ganeshachar

I had travelled from kundanhalli gate to satya sai baba hospital by bus on august 27th. I got the ticket which cost rs.30 (Rupees 30 only) and had given rs.100 (Rupees hundred only) as i did not have change. I forgot to collect the remaining rs.70 (Rupees seventy only) while getting down at my stop. I would like to know how i could get the money back.

Date: 21 aug 2018, time: 3:05 pm, location: airport road, opp to jakkur aerodrome, yelahanka
Bus number: ka-57-f-3246 [image attached for reference]
On the afternoon when my wife was travelling in a car towards yelahanka, a bus enroute to yelahanka was continuously honking from behind. Both these vehicles were on the service road. After hearing the horn, the car moved to the extreme right lane of the road providing sufficient space for the bus to overtake. The barbarian driver while overtaking intentionally bruised the left side of the car, knocking off the left side view mirror, crushing the left side doors, tearing off the back and front bumpers apart from the car body. It raced off with a superb speed. Even the bus had got bruised marks on its right walls (You can verify physically). Everyone inside the bus and on the road had seen this due to which the bus had to halt momentarily. The arrogant driver was not at all sorry for this rather he pointed out this as a mistake of the car driver. This whole incident can be verified from the cctv fitted on this road.