Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I want to complaint abut bmtc conductor and driver bus no - ka -01f - 4650, 30/5/18, 8.30-9.00 this case happened

This bus was coming from btm to bomonhalli it was totally full and still the conductor allowing passenger to get inside then frm silk board again 4/5 passengers get in then one conductor was there but he was nt a conductor f that bus and he was drank, he very badly shouted on ladies even he pulled them inside when a lady told that there is no space so he behaves very badly, so i told him not to behave like this and he again started shouting on me and he drag my hand and my leg to to get me down... That driver and conductor was watching those situations, when i asked how u allowing a drank man inside and why u r not saying anything to him... Then he said don't argue with him let it go.. That drank conductor through my slippers to i came room without sleeper

Hello sir...
I want to complaint abut bmtc bus's conductor and driver (Bus no - ka-oif-4650)
It was coming from btm to bomonhalli
On silk board rode ths case happened (30/5/18, 8.30 pm)
This bus was totally full still that conductor allowing passenger to get inside then frm silk board again 4/5 ladies get in then another conductor who was nt a conductor in that bus, started shouting over ladies... So one lady told there is no space so how come we go inside then he shouted very badly then when i told him you shouldn't say like this he started shouting on me and when i start shout on him he pulled my hand and leg to get me down n that driver and conductor was watching those situations... When i ask that driver and conductor why he behaving like this then driver told he is drank don't argue with him they didn't even say anything to that person... He through my slippers.. And i came to my room without sleeper...

I was in the bus ka -53f 265 from jp nagar 3rd phase bus stop in front of vega city mall to bpl bus stop around 9pm on wednesday, 30th may 2018. I don't know the bus number since most of the buses from that stop go to my destination and i didn't pay much attention.
I paid the conductor the 10rs fare. He said that he will give me the ticket soon and i let it go as he was busy counting his notes. I have seen this behaviour from multiple conductors where they say that they will give the ticket later and i make sure to always get the ticket before getting off the bus.

1 stop before bpl, i asked him for my ticket. He refused to give it to me and told me to get down. This is definitely not a language issue as i'm fluent in kannada and hindi and asked him in both languages. He was utterly rude and unprofessional and assuming he does this to even 10 passengers a day, 3000rs is going to his own pocket per month by duping the passengers as well as bmtc. Kindly look at this matter and make sure appropriate action is taken against the conductor.

A complaint against bmtc bus no ka-01-fa-1654

The bus driver was driving rashly behind my two-wheeler on 30/05/18 11:50 am.
He was driving just an inch away behind my bike on a very wide road. I was in the left lane of that road and bus driver was also in the left lane behind me instead of the right lane which is meant for buses. He was willingly driving like this. He would have crushed me to death under his bus if i had slow down my bike. Kindly take appropriate action against such driver. Please refer photo uploaded here for seeing bus no which is taken by me.

This incident happened near the bust stop near marathalli bridge.

You can understand how the traffic would be accumulative in this area, and the all the bus drivers at this stop as soon as they start the vehicle they just do an immediate right turn without even checking if there is any vehicle coming on the right lane.

With such a big vehicle how can they immediately cross the lanes as they wish from right to left and left to lane even if there is a vehicle right after the bus.

There is no accident happened / no damage happened to our vehicle (Car) because we were alerted immediately and we stopped our vehicle, but the buses would not.

This doesn't happen only in this area but i have seen this happening with all the bus drivers. I am just surprised to know why the cops will never take any action on these rude drivers. I have never seen any cop stopping any of the buses till date.

So since they are also govt employees none of the rules apply to them. This is so frustrating to the public. Everyone is a human being and there is a value for everyone's life at least.

I am not sure if anyone reads these e-mails but just trying my best to bring this to higher officials.

I am attaching the images of the bus and driver. Thinking and hoping if there can be any action taken against him if not one day you can see that this driver killing many innocent people on the roads with his rash driving.

And if you can see in the image you can see that he is reading the news paper while driving. Such a careless driving having so many people on the bus.

This happened on 28th evening @ 4:35 pm (Ist) at golden blossom bus stop from hoskote to kadugodi route.
I was de-boarding the bus suddenly driver made a move and i fell down, on demand the driver shouted and said "ಇಲ್ಲಿ ಯಾವುದೇ ಸ್ಟಾಪ್ ಇಲ್ಲ" i commute daily for college in same way and board and de-board at same place daily.
Later the same bus meet with an minor accident varthur kodi (Knew from friends in the bus).

Vehicle # ka 04 _ 194
Route - hoskote to sarjapur

I had boarded this morning bus number ka 57 f 441 at bommanhalli, the ticket cost from bommanahalli to bommasandra is rs. 20/- and i had given her rs. 50/- note and she owed me rs. 30/-.
When i was 2 stops away from my destination i had requested her to give me the balance for which she was loud and rude in responding saying get up from your seat and collect the change and she did the same even for passengers who were standing in some corners to pick change by reaching to the place where she was standing.
My point here is to convey that we are regular commuters in public transport who come from the various class of society to make our travel ease and we (Be it elders or children or middle-aged or youth) we deserve respect and dignity.

On 25-05-18, during 8:30 pm i have boarded bus at itpl and dropped at spice garden (Marathahalli). The bus is from kadugodi to banshankari (Normal bmtc bus). I lost my wallet and there are all my id cards, credit and debit cards. If found and submitted in banshankari bus station. Please let us know.
My contact number is +91-[protected].
Alternate no[protected].

Regards,
Sindhu

One of my friend, got into bus from majestic to kamakshipalya at 10:57 pm on 24th may. He was charged 1.5 times of actual ticket price. Raising this complaint on his behalf. Bmtc is state govt and my friend not literate, he argued but he was charged 1.5 times extra citing 11 pm. Is it fair and as per bmtc rule book.

If required tickets and bus no can be shared. Would need your urgent attention to stop this harassment to passengers.

Please make sure there are equal number of buses... Because it's really getting difficult to wait for really long time... N it's not just once or twice... It's almost all the time... I see frequent buses to the place which is so near... N is of no use... But no buses when we want them... Not fair... Please take this issue a bit seriously... Thanks.

Hi,
I am an it employee working in one the mnc located in brookfield phase 2. Please provide buses which connects

Marathahalli-kundalahalli-whietfield post office -nallurahalli - accenture/hawaii stop - igate junction - sap labs - brookfield - aecs layout - kundalahalli - marathahalli.

The ola and uber people are looting our money. We have buses on itpl, vydehi main road. Not from nallurahalli. So all the thirdparty ola, uber, quick ride, sride people are taking more money from us.

Which also a lose for the government and the public. If you put some buses operational in above mentioned route it will be more useful.

Because its all where the it people work exactly and even they like to save some money without wasting on cabs, ola or uber.

Thanks.

I travelled in 507 a today { may 14 2018}.
Last week in numerous newspaper, i got noticed about the bus pass extension of 2017 to 2018 {2017 june to 2018 march} extended upto june month of 2018. And i've been using my old pass as per the info i got, carrying my 2nd puc id card and fees receipt everyday. I was allowed for 3 days and today the conductor has denied to accept the pass telling he never got noticed about this and he refuses to accept it. What is happening to our fellow bus employees?. Please take a strict action and confirm whether we are at our liberty to use the last years pass upto june until we get our new pass done. It's my humble request

As i get in to bus (Hennur cross) its been like a minute and the conductor was not near by to get the ticket, mean while the ticket check-in police came and he started yelling at me because of not taking the ticket.. Even if i'm travelling without the ticket, the rule is "the amount of penalty is levied from the originating point to the point where traveler without ticket or pass was caught to the extent of 10 times of ticket fare or rs.500/- whichever is less" the ticket fare from hennur cross to the next stop hbr layout might be just 5rs.. And 5×10=50rs (50rs is less than 500rs) why they made me to pay fine of 250rs with the wrong pick up place (Nagawara)

Lost my purse/wallet in bmtc bus route[protected]

1) depo -02, bus no: 166/2 - jakkasandra at sony world signal - ka57f0311 time: 7:28:41 am

2) depo -10, bus no:mbs-8e/2 (201 i guess) - sony world signal to kfc signal (Police station indiranagara) - ka57f0488 time: 7:37:33 am

3) depo -06, bus no: 314a/1 kfc signal (Police station indiranagara) to drdo quaters - ka01fa0849 time: 8:07:24 am

Purse/wallet contains atm cards, voter id, driving licence, rc card, pancard & credit cards. It had 100rs in cash. If found please call [protected].

Sir this is rohini from banglour. I use to travel every day to office by bmtc bus. From nagavara to bel circle. But today assuval i took ticket and i kept in my bag. Suddenly the ticket inspection guys came and asked me about ticket.. When i was searching a tkt i couldn't able to find bcoz thy are number of tkts and it was missed in that.. And i apologized bcoz my stopping has came and i need to get down. I am ready to pay the fine.. But tkt checking inspection guy misbehave with me.. He dragged my chunni.. This is insulted to me and everybody is laughing at me.. I was really upset and started crying.. Kindly take action on him..

I am a regular traveller of namma metro. I highly appreciate your time schedule while travelling metro trains. But we ladies have difficulty in getting seat. Only one compartment ie., first 2 doors reserved for ladies only 12-14 people can sit in the first compartment.

All this days, i thought first 2 compartments are reserved for ladies but it is not so. Today had to argue so much with a guy. Please my request is do ask guards in the platform to instruct men sitting in first and second compartment to leave seats for ladies.

Lavanya ramaiah

On 6th may 2018 i took a trip from btm udupi garden to bellandur central. I was charged for rs. 55 on the ticket. The conducter gave me a ticket to marathahalli bridge and when i asked about this he said it's the same fare till marathahalli bridge as it is till bellandur central.

I want to know, why was this same? I paid rs.45 while going from. Bellandur central to udupi garden 2nd stage. But while coming back why was it more? (Rs.55)
And why my ticket was printed as stop in marathahalli bridge while i got down at bellandur central? Why was i overly charged?

I am a regular passenger travelling from vignan nagar to itpl. There no bmtc service available from vignan nagar/basava nagar to itpl. I usually take auto to reach hal kaltana mantapa stop. From this stop also i have to wait for more than half an hour to 45 minutes to get bus (Nope of getting direct bus) only ac bus frequency is more but normal bus is not available btwn 10.15 to 11.15 am. After waiting for so much time also we won't get bus till itpl either we have to reach marathalli or vydehi stop and again we have to change bus to reach itpl. Please provide direct bus from vignan nagar to itpl and increase the frequency of 335 buses from hal kaltana mantapa stop

Regards,
Pooja

Ser my nsme is yashvanth i went for vijaynager ttmc bus stop for taken 1050 monthly pass i given 2050 rupees & collect the pass & they not given change there is only one cash counter am asking returns they say am returns. After arguying they take my phone nomber and said will check after will call. 45 min after they call & said am not taken ur money i have given ur money. But i am not receved any money
Kindly plz check this
Ur faithfully yashavantha hr ([protected])

Here i am regrated to inform you about rash driving by bmtc driver on 24/04/2018 bus no. Is ka 57 f 941 at next to the goraguntepalya i was passing the road my bike this bus no above mentioned driver came behind me by rash driving came to hit me in fraction of second i escaped from road accident and he went to hit other bmtc bus in just missed out by gap of about 5 cm and he stopped next to bus stop to getin or getdown the passanger and he stood the bus on center of the road, and next signal i caught him i told him to go slow & he replied me what happen now nothing he replied me iressponible answer its really reduculess, he doesnt know the traffice rules or he drunk and driving please take him action againest or suspend for sometime then only he will come to know the value of job.
Please let me know if you are not able to take any action i will take this complaint to tranport minister hm revanna and please update me the details

Thanks & regards
Dharanesh gn