Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Hi Sir/Madam,

This is to inform you that, the frequency of buses from silkboard to Hosur road is extremely less. Which is causing problem for all the passengers.
Those few buses are fully overloaded.

Also observed that many bus standing empty on silkboard roads(via fly over), instead of that those buses can be used for silkboard - Hosur road (under the bridge).
Requesting you to take some immediate actions on these.

Thanks Regards,
BMTC passenger.

On the bus route of yeshwanthpura to hebbal In btmc bus 500 b/4. today (16/7/18) around 1:30 pm. I started my journey from yeshwanthpur bus depot.I travelled from yeshwanthpur to hebbal i gave ruppees 50 for the travel fair of rs17 while dropping down i forgot to collect the change. How will i get back my money.even it is small amount it is valuable for the poor like me.

ticket num 9208 date 16/7/18
Time 1:30 pm

I board KBS3A bus at Electronic city in the morning and i wanted to go to Hosa Road but the conductor was not issuing ticket for me. Asked many time for ticket but he gone backside.
After that Checking officer came and asked ticket for me and i said everything to them. But they aren't ready to hear my voice. Instead of asking conductor they simply shouted to me and ask me to pay penalty and the behavior of bus conductor and Officer was very rude. They didn't consider as a human beings.

The date and time of travel is 10:45 AM IST, 13th July 2018. Bus Number is KA 57 F 92

Kindly take action for this because of the conductor careless i'm paying penalty. In front of all people they are shouting like anything.

I (Mrugendra Dhabale) was travelling from Majestic to Kundalahalli gate in 333 p. I boarded the bus at 9.30Am on July12th and reached kundanahalli gate at 11Am.

I lost my wallet in the bus. The following items were in the bus
-2 SBI debit card
-PAN Card
-Aadhar Card
-Driving license
-4300INR
- Icici bank Forex Card
- Bus Ticket
- Some bills

My contact number is [protected]

Please help me find it. I had a lot of cash in that and important documents.
Please give me the information of relevant authorities.

I wait for the bus at about 5:50AM-6:10AM every day to go to brigade road. These bus drivers even on showing our hand do not stop. Today taking all the risk I chased the bus [KA 01 FA 2174] to further stop to appraise them the need to stop and pick people and drop. This has become daily issue. To my surprise the driver was avoiding to accept to stop the bus at the designated stops. I also see this bus is driven very rashly.. Please check the GPS system for any evidence; as this happens everyday. Can you please advice the G-4 Staff to stop at the designated stops and also please take the right action on the defaulters please. I also see the drivers laugh at our daily experience which is quite scary of the objective of these drivers against women, children and passengers. So I believe the focus of BMTC should still be to pick and drop people and not a run a chase end to end. Thanks to take the necessary action and monitor the erroneous driving habits for BMTC.

Hello
I took bus from silk board and the lady conductor has sat in her seat for long time she dint come for ticket and when I went to take ticket from her my money flew away due to air when I asked her u would have come back my money would have saved n den she said that don't teach rules and she raised her voice and shouted at me and many people complain d taht she is not helping anyone with there stops

I have lost my helmet in the bus number KA01P4408, V-500D/28.

I was traveling from Mahadevpura ring road to Bellandur city light appartment on 06/07/2018 10.27.02.
I kept my helmet under the right 2nd seat.

If you find it please contact me on [protected].
Or please provide the contact info of the bus conductor or driver so that I can contact them and bet my helmet back.

From
[protected]@gmail.com
To: [protected]@gmail.com
Sir,
I want to lodge a complaint against a bus conductor of bmtc bus route number 500 (Bus details: ka27 f3231) running between athibele & banashankari. This incident occured on 5th july 2018 around 0515 a. M. At udupi garden bus stop. I boarded this bus at this point and asked for the ticket to udupi garden from bus conductor. But the conductor charged ten rupees but he did not give me ticket.. When i asked for a ticket, he did not replied me..

Hi bmtc as... Les

Please
Teach some commonsense to your conductors. They don't even know how to behave with public.

Sometimes i even think they eat from toilets...

Today i was travelling in a bus (Obvious)
A mother and 2 small children's were sitting. Suddenly bus hit a brake and child got hit in the back side of the seat. Child and mother got scared though they didn't complain to anyone but this conductor came and started threatening them instead of caring the child because of expressing their fear.

Conductor doesn't even have a commonsense to understand that it is a common reaction.
Bus number: ka57f007
Time: 4.30pm 3/7/2018

Got into the bus from Belthur bus no 328 H bus reg no KA 53 F202 Conductor name is somnath, the TC name is venkatesh the TC's got into the Bus after the bridge at kadugodi and started checking, since the conductor was at the back, he did not issue the ticket, it was just 1 stop how can the TC's ask why no ticket as the BUS was fully crowded, the conductor went to the back door and started issuing tickets from back how can a lady go back and ask for a ticket in a fully crowded bus ? this is utter harassment, please take immediate action and demand a refund immly for the fine paid we are engaged in social work and do not expect such behavior or attitude, why there are no Lady TC's on the ladies side, immediately stop this please put lady TC's on lady side only .

On sunday 17/6/18 at 2:12 pm i travelled from marathahalli to kayannagar through bmtc bus no KA57 F2464 i sat on the window seat of the bus .due to high dust and very hot outside i partially close the window because the dust is allergy for me.suddenly the conductor in that bus came and forcefully open the window.i ask him many times i have allergy so i closed the window but he didn't hear my words and he shout me and say bad words infront of public without considering i am a women.he harassed me infront of public and used abusive language.so i request you to make an enquire and take immediate action against the conductor

Thank you

I travel from attibele to bommanahalli everyday and the conductors behave so rudely to all the passengers. The ticket cost is 24 rs and they never return the change. Today when i asked for change, he said he cannot give and started shouting at me in kannada as i asked him in tamil.

They talk and behave so badly when we don't speak in their language. This is really irritating for a passenger like me and i request bmtc to take strict action against those.

Bus no: kba 3a, ka 57 f 1354

My name is anamika singh. I am working as a software engineer in a top mnc, hpe in bangalore. I normally take bmtc bus from multiplex to wipro gate (Electronic city). Today i took bmtc bus 500dm (Bus no. - ka 57 f 1358) at near about 8:30 am in the morning from multiplex. The same time many passengers came in the bus, so the conductor was issuing tickets to others in the back, before next stop (J. P. Morgan), conductor came to ladies sitting side, i gave him 30 rs. Passed money through a girl, who standed between crowd, then conductor something told me in kannada, which was not understandable by me, and showed me his ticket machine, may be some issue in his machine, at the same time ticket checker came into the bus, and i told them that i already gave money to conductor, and he was going to issue the ticket, you can clarify by him and passengers too, many ladies passengers told the reality that i already asked for the ticket, and passed the money, but they were not ready to accept any words, even i told to check the camera recording also, as i saw c. C. Tv camera in the bus, but they told that they will not check, and anyhow i have to give the fine, otherwise they will put me in jail in 420 case, that time only i wanted to go to the police station, but in office i had urgent meeting with client, so i gave him fine, and forcefully i took the receipt of that, i know that ploice will not hear me, but camera is the proof, by that recording of 8 am - 9 am (20/06/2018), i can prove that i had no fault, and i paid money and ask for the ticket to conductor, and the police (Ticket checker) ware wrong person, who are forcefully taking the fine without any fault. Kindly take the action against him, because these kind of work they might be doing with many other persons/passengers.

Thanks & regards:
Anamika singh
[protected]

Hi

I am travelling from vijayanagar to itpl, can you make 500 k route from vijayanagar to silkboatd through nice road then take regular sarjapur outer ring road to reach itpl. It saves neatly half an hour. If you are worried about volvo not having enough crowd and need pick up in banshankari and othrr areas, ply a normal bus to nice road and have a try.

Request you to provide direct bus from itpl to vijayanagar in evening times too from 5 pm to 8 pm for easd of yse.

Regards
Divya

I am travelling from malleswaram to shivaji nagar for working. But there are only few buses going to shivaji nagar from my areaa. Even if the bus comes it will always full and also there will be no place even to stand in the bus. Bmtc has not taken any remedy for this problem. We have to stand for atleast half an hour to catch one bus.
Atleast if bmtc increase bus frequency during morning and evening, it will be useful.

Dear sir/ ma'am

I would like to submit a complaint cum suggestion, i generally take bus no 139 to jb nagar. There are no proper bus shelter at manipal center stop and the bus never stops at the stop, i always have to cross the road in the middle of the traffic and board the bus that stops only for the signal. I would really appreciate it if you could make a bus shelter and also increase the frequency of buses running in the route at least during peak hours. I really hope my issue gets resolved. If not a bus shelter at least make sure the bus stops at the stop. We all want whats best for namma city. Thank you.

Dear sir/ ma’am,
I’m the resident of dubasipalya, kengeri, bangalore. Everyday many people like me work in various places of bangalore, uses bmtc bus as a commutation. Everyday it’s hectic to get the bus in our stop during morning peek hours. Many buses plies in our route, few buses won’t give stop in dubasipalya bus stop, kengeri. Bangalore. On 12/06/2018 at 7.45 am, the driver of bus no. 230/a, bus depot no. 21 from bettanapalya to kr market route, won’t stop the bus in any of the stop on his way, especially he won’t stop the bus in dubasipalya stop and this is his normal routine. He drove the vehicle so fast that the passengers couldn’t reach the bus. I suggest to give him ksrtc bus long route driving, so that he could easily drive without stopping at any bus stop. Even earlier i complained about the same and received the acknowledgment for the same and also you people stated that problem is resolved but the problem still persists. This inversely affect the passengers where they are forced to travel in private bus. Nearly 20 passengers in this stop travel in this route every day. It’s a great loss for government as they miss the passengers and do profit for private vehicles. You have to consider this problem seriously and take immediate action on this driver as he is breaking the rules by not stopping the bus in the prescribed bus stop allotted on his way. So that the mistake should not repeat further.
I hope you do the needful and this won’t repeat further.
Expecting for the reply after immediate action taken.

Regards,
All the residents of dubasipalya.

I take orrca bus route 116, and i was picked and dropped under the bridge for 1 week at bommasandra stop, however on 11th june i was not picked up which i called the help desk they said the bus has already moved while i was waiting for more than 30 mins, then they said we cannot come below the bridge which all bmtc busses comes via that route, when i called the manger he was answering very relucltantly stating that we dont stop there and dont know why did the driver stop and what you want me to do now, and he disconnect the call, when i questioned on that he said dont talk rubbish for no reasons, and he also mention dont avail this services i cannot talk early morning with you.

This creates very bad immpression on bmtc, the orrac is created to reduce the trafic and help people if they dont want us to take the pass then will bmtc employees only will travel int he bus?, i had to reach 3 hrs late to office due to this mess up

Dear sir,

The conductor of bus 500f (Ka57f0591) is constantly overcharging people and is extremely rude and aggressive.

He collected 105 rupees for a 15 rs ticket from a woman passenger today and gave her only 80 rs back. When she asked him to tender thw rest of the change he got abusive and she had a breakdown and sobbed in the bus.

This kind of behaviour must not be condoned.

Please take the requisite action.

Thanks

Ashwini

I am a 2nd pu student. I had recieved a information that the 1st pu buss pass has been extended till june 30 th but none of the conductors are accepting my pass, id card. The conductors are forcing me to take ticket or asking me to get out of the bus. The conductors are teliing that they have no information about the extending of the bus pass. Please inform all the conductors that the bus pass has been extended till june 3oth.
Please do the needful at the earliest