State Bank of India [SBI] Complaints & Reviews

Dear Sir

my father had availed loan from state bank of india hisar(dabra chock ) branch in 2000 and he completed it in JAN 2003
but my father didn't get the NO dues from bank at that time, but now when we are going to sell the car and transfer the
rc to other person we required NO dues ,my father has approached the bank so mamy times the only thing they said we
already provided NO dues. but we don't have it.
my father is facing problem of getting NO dues from the Bank.

IS THERE ANY POLICY THERE ,HOW WE GET OUR NO DUES FROM BANK.

PLEASE GUIDE ME.

THANKING YOU.

Dear Sir/Madam
This is complaint Against the TATA SBI credit card for the transaction dispute investigation Case ID[protected]
I had raised dispute form against the payment of RS.750000 to country vacations, the transaction was disputed because the merchant did fraud with me by telling that the amount will be deducted through 36 EMIs which will be interest free but while swiping card he played trick and swiped card for 18 months, asking on the same, wile signing on charge slip, he convinced me and told that this amount can be converted into 36 equal EMIs by calling SBI help line as country vacations having tie up with SBI, but when I actual asked SBI about the same they denied and told that only 18 EMIs are interest free.
SBI started investigation and after 150 days declared that the liability is with customer and not the merchant.
I am not satisfied with the investigation SBI done in this case it was completely one sided and favoring to Merchant side because

1. For the investigation the case was not properly understood by the SBI

2. SBi had not contacted me more that twice to understand the case and my concerns

3. I have mailed several mails during the investigation period to the valid email IDs and I have got no response other than the auto replies

I had mailed several mails about my concerns to
1.[protected]@sbicard.com,
2. [protected]@tatacard.com,
3.[protected]@sbicard.com,
4.priority.[protected]@sbicard.com,
5.divya.[protected]@ge.com but SBI had not shown no mercy to call or reply to the victim customer about his concerns, I have back up of more than 10-15 mails which was not replied other than auto reply during this investigation, what kind of investigation is this?

4. Recently I received a mail on 29th April 13 from the SBI that the merchant has delivered the charge slip copy to my residence address which was registered with SBI-i.e.-Premlok park C-38 flat no-8 Chinchwad Pune 411033

But I want to mention here that the address registered with merchant was Different –I.e.Vishal angan Flat No-5 b wing Indira nagar Chinchwad,
So merchant can not send anything on the address which was registered with SBI, this means SBI is playing tricks and safeguarding Merchant by telling lie with the customer and I have not received anything on the both the addresses mentioned above against my payment

5. During this investigation I had raised the concern about the product and services not delivered to the customer against the payment of Rs.75000/-but SBI took no interest in this
Against the payment of Rs.75000 I was supposed to receive the welcome kit in which there would be cards with membership number of country vacation and cards with the membership number of country club and the procedure and information manual about the country club. but received nothing till date
Its now more than 180 days and I have not received the committed package from Country vacation even they have not informed me my membership number for country vacation as well as country club membership against which they swiped my card. I also shared with SBI several follow up mails for the same but SBI have shown no interest in helping customer to get justice but they tried to wind up the case in very rude manner
I want Justification about the following points from SBI

1. Why SBI has not returned my money back though the merchant has not presented any proof of goods or services delivered to customers residence, am I liable to pay Rs.75000 for not getting services from merchant just because SBI is having tie up with such merchants?

2.Why the merchant and SBI both are reluctant to reply to any of my follow-up mails during this 180 days of investigation, why I was un answered all the time, is there any tie up in both the agencies for not helping victim customers, its look like that, as both are reluctant to help the customer

3. Kindly justify SBI relationship with such bad record merchant whose representatives are arrested for cheating the customers, the proof of this was presented in my earlier mails to SBI

Dear Sir,

My Father taken an educational loan from SBI Attabira for my BE Cource ,having an Education Loan Account No of[protected].After taking of 2nd installment, my father died and the third & fourth installment also taken as usual.I have complete my B Tec degree and the loan repayment start.

While discussed with my friend, they told me they have got interest subsidy from their bank.Based on that i have talk with bank manager and ank manager told me, yes such type of subsidy are there if annual income of your family is less then 4 lac and after submission of income certificate, and a list of document.

When i have given him all the document, he did not received the document & told me the time has elapse.The same case happen in the year 2011,2012 also. Further he avoid to talk with me & my mother.

With the current salary i am able to repay only Rs 11000/-,& monthly interest added by bank is proximately Rs.6000, so the balance is deducted from my old accumulated interest.If this process is continued , i will never repay the loan amount in my lifetime.

Further when i have talk about any grievance & any other way of getting subsidy, the bank manager is treating in a bed way.

So please take any action against him and suggest the way as o how i can got any subsidy or grievance.

Thanking You,
Regards,
Madhu Mati Agrawal
Mob: [protected]

Hi,

I have changed my mobile number. Now I wanted to update the new number to SBI PALAM VIHAR GURGAON branch. I was unable to visit branch personally , So I contacted customer care. As per them I need to send signed scan copy of branch approval form to email ID of branch.

I did the same and after continuous follow up after 1 month and more it has not been updated yet.

Customer care and sbi complaint handling system is so poor that that could not provide me next best option.

Kuldeep Singh

I retired from navy in jan 13. I have pension a/c with SBI cppc hyderabad branch
I send my life certificate and other documents.but till now I did not get any pension or benefits plse solve this issue as early as possible. thanks
Govindareddy.

Dear sir/ Madam
Non action of my corrigendum PPO No.08/14/B/CORR/79025/2012 since DEC 2012.AS MY ORIGINAL PPO NO-08/14/B/12814/2008 DATED 30 JUL 2008. I HAVE A PENSION ACCOUNT IN SBI VAYU SENA NAGAR NAGPUR,PENSION A/C NO IS [protected]. MY PROBLEM IS THAT AS PER MY THIRD PPO ORDER RECEIVED ON JAN 2013 NEITHER THE REVISION OF PENSION NOR REVISED RATE OF DCRG ELEMENT OF THE PENSION HAS BEEN CREDIT TO MY PENSION ACCOUNT SO PLEASE LOOK INTO THIS MATTER AND TAKE THE NECESSARY ACTION TO THE CONCERN DEPARTMENT(SBI,CPPC,VTH FLOOR PREMISES NO.- T651& T-751, ITC BELAPUR CBD BELAPUR RAILWAY STATION COMPLEX, NAVI MUMBAI).

WITH REGARDS

TULSI DASS SHARMA

[protected]

Personally recommended that not to open demat a/c in sbicapsec. It is very poor services and no proper response and you will face lots of problem to open the a/c. Charges will be deducted from your a/c time to time but you will not able to access anything from your end. Every step you will find some problem and they will ask you all time goto branch :)

Dear sir,
Most humbly nd respectfully i beg to say that my father have an account in sbi,
branch-basudeopur(munger).
Name-PRABHAT KUMAR
Address-nitibag colony,(raisar)
P.O- Basudeopur
Dist-Munger
account no-[protected]

my father have atm debit card on this account number.
IN 2011,NOVEMBER
AMOUNT COMPLAIN NUMBER
ON DATE-5TH NOV
1. Rs 1332.75 AT NO-[protected]
2. Rs 1332.75 AT NO-[protected]
3. Rs 16654.50 AT NO-[protected]
4. Rs 16654.50 AT NO-[protected]
ON 6-TH NOV
5. Rs 16654.50 AT NO-[protected]
6. Rs 11103.50 AT NO-[protected]
7. Rs 11103.50 AT NO-[protected]
ON 7-TH NOV
8. Rs 11103.00 AT NO-[protected]
9. Rs 11103.00 AT NO-[protected]
10.Rs 11103.00 AT NO-[protected]
TOTAL=RS 1,08,145

Sir,this much amount deducted from my fathers account in this 3 days.
when my father gone to atm on 8-th nov with his atm debit card,they seen that no money in his account. when my father complaint to the bank.they are not ready to lodge the complain also...they later lodged it and after one day they told your complaint are closed because its a cyber crime,and your money transacted from net banking ...my father never used net banking and not registered the card also to net banking..
then howz its possible...
ok ...if its done than till now nothing happened and not a single reply comes from bank..
if our money is not safe in this bank also...than who is responsible for this lost,we are middle class family not the rich that we can forget it easily...
u cn reply [protected]@gmail.com
thats wats comment u can gv n dis case nd who is responsible fr this illegal transaction.....

Dear sir,

As i got my card till now it is not activated please activate my credit card as it is very urgent my CREDIT CARD NO is [protected] and recepit No is or JE[protected] please sir activate my card after activation please inform to my mail ID is [protected]@yahoo.com or contact NO is [protected].


regards
jyothi

ATM withdrawal amt debited but cash not dispensed on 20/03/2013. Its been 1 and half month now. I have approached SBI warasiguda branch and submitted letter. atleast 20 times now no use. Ridiculous service from SBI Hyderabad. ATM amount debited is Rs.20,000. Phone banking complaint number:AT[protected]

Please treat this as high priority.

I hold the account in SBI, Warasiguda(Hyderabad) Branch code- 12916br...

Dear sir,
i am using a credit card of SBI since a long time but in the statement of july 2012 i found that there is a debit worth rs.6999/- from cache merchantile.After that month i have complained so many times to sbi and cache merchantile both but there is response from thereside. once i talk to cache merchantile they checked and told me that they have not send anything to me,i ask them why they have debited their answer was we will not refund the amount but we can send it again.i refused them to do so.then i talk to SBI Card.they mailed me that they are trying to solve this dispute.i am giving you all the contacts,

Cache merchantile[protected]/[protected]@cachemerchantile.com,cotact person-Mr Arun
SBI Card[protected]/[protected]/[protected]@sbicard.com,contact person-Mr Amit
Myself-[protected]/[protected]@gmail.com,Name-Gyanesh ranjan mohanty
any clarification feel free to contact me or you just provide me your contact no i will contact you.

thanks and regards
Gyanesh Mohanty
[protected]

I was using the TATA credit card and the same was expired on Mar-13. But in the monthly statement which was sent on 10-Apr-13, it was mentioned that due amount Rs. 524.98/- to be payable by 30-Apr-13. But
I would like to inform you that till now I have not received the renewal card and previously there is a negative balance of around Rs. 39/- on my Card. And I have not made any transactions (I am not at all using this card), then how come suddenly Rs. 524.98/- is added in the statement. So please waive off the amount and treat this mail as a main confirmation for cancelling the not received renewal TATA SBI card.

I have sent a mail to ''customer.[protected]@tatacard.com'' on Wed 4/24/2013 12:07 PM, but till date there is no response from the customer care department. I am confirming that I have not used the card for any transactions, so I am not going to pay any amount against the un-known transaction / card. Please cancel this card and send me the confirmation / status on the same.

Regards,
John Rajesh T.

TO
VICE PRESIDENT
DIVYA DHODY
SBI CARD


MA'AM, 25TH APRIL I HAVE RECEIVED A CALL INTIMATING THAT CALLING FROM SBI CARD AND STATED THAT YOU ARE A REGULAR AND AN IMPORTANT CUSTOMER FOR US SBI HAS SANCTIONED HOTEL FACILITIES AND GIFT FOR YOU AND YOUR FAMILY, FROM OUR END WE WISH TO CONFIRM THE FOLLOWINGS:
1 YOUR NAME- VISHNU TAMRAKAR
2 CELL NO [protected]
3 SBI CARD NO
4 DOB

I TOOK THE OBJECTION AND ASKED IF YOU ARE CALLING ME FROM SBI CARD YOU MUST BE HAVING ALL THE DETAILS BUT THERE REPLY WAS YES, BUT WE WANT TO CONFIRM FROM OUR END TO PROVIDE GIFT AND 5 STAR HOTEL ACCOMMODATION, BY INTIMATING CARD NO AND DOB AGAIN THEY CALLED ME AND SAID YOU WILL RECIEVE A TRANSACTION PASSWORD FROM SBI AND THAT NO YOU HAVE TO CONFIRM FROM US, PRESUMING AND CONFIDENTLY AND TRUST THAT THIS CALL IS FROM SBI CARD INTIMATING ABOVE DETAIL.

26TH APRIL I RECEIVED A CALL FROM SBI GURGAON BRANCH CELL NO AND NAME OF PERSON +[protected], MR SOMIT MISHRA RESPECTIVELY.
CALL WAS TO CONFIRM THE TRANSACTION I NARRATED THE ENTIRE STORY AND REQUESTED FOR KIND HELP HE REPLIED WE ARE BLOCKING YOUR CARD AND A NEW CARD WILL BE ISSUED TO YOU AND YOUR COMPLAINT WILL ALSO BE TAKEN CARE AND REST ASSURED AFTER CERTAIN FORMALITIES YOUR MONEY WILL BE BACK IN YOUR ACCOUNT.

I REQUEST TO SBI CARD KINDLY HELP ME FROM THIS CHEATER AND CERTAIN PROCEDURE SHOULD BE ADOPTED FOR CUSTOMER OF SBI CARD
TO CONFIRM THE CALL FROM SBI.

VISHNU TAMRAKAR
JABALPUR (MP)
[protected]

I , Sanjay Banthiya used the SBI Credit Card - Account No.[protected] more than 8 years back , some over due charges were wrongly levied , SBI agreed to reverse the over due charges and accordingly correct the CIBIL records in July 2008 .Copy of the e-mail received from Head SBI Cards is attached .. I am shocked to know from a bank that in 2013 SBI Cards has reported to CIBIL that Rs 33,000/- is due from me .


From: HeadCards [mailto:head.[protected]@ge.com]
Sent: 08 July 2008 10:55
To: Sanjay Banthiya
Subject: RE:'CaseID=[protected]' RE:'CaseID=668-338'SBI International Card Monthly Statement for Account No.[protected]

Dear Mr.Banthiya,

Thank you for writing to SBI Cards.

This is with reference to your communication dated July 6, 2008 regarding your SBI card account.

We would like to inform you that your SBI card account is inactive for usage and as on date there are no dues payable to us.

Further, please note that necessary reversals have been given on your card account and the credit for the same will reflect in your statement dated July 13, 2008.

We would like to share that in terms of the credit card agreement, we are authorized to disclose information related to your credit card account to a credit bureau (CIBIL). Also, CIBIL is not authorized to provide any information on individual accounts to the public other than authorized credit institutions, unless authorized by the contributing credit institution in writing.

We are also advised that in terms of the Credit Information Companies (Regulation) Act, 2005 every credit institution (SBI Card) which is a member of the credit information company (CIBIL) is required to provide credit information (positive as well as negative) as requested by the credit information company, within such period as may be specified by the credit information company.

Also with reference to the above-mentioned facts, the current status of the card account would be updated in the CIBIL database.

We assure you the best services at all time.

In case of any further clarification, we request you to reply at head.[protected]@ge.com using the same subject line.

Yours sincerely,

AVP- Customer Service

My ( PAN- AAQPI2283R MOHAMMAD TAJIJUL ISLAM)
refund order of assessment year 12-13 was send by speed post (ref-EW[protected]IN) on 10th April 2013. Till date I am not received the cheque . I am also confirm my local post office . I contact SBI Mumbai they suggest to complain to [protected]@sbi.co.in, I complained on 19th April. After then I am not get any reply about this complain as well as not get my refund order.Please suggest about it.
Md Tajijul Islam

I am a retired personnel looking for a job. I posted my CV to Monster.Com. Within a day I received a post from Suzuki Maruti, Delhi, signed by one Mr. Nakanishi, informing me that my resume has been sort-listed and that for appearing in an interview I am required to deposit Rs.15200/- in SBI A/c No.[protected] in the name of Sitol Das. After getting confirmation on a given Tel No.[protected], I was given authenticity of the mail by a person who was speaking in english with japanese accent. This was also given to understand that they are asking for security deposit of Rs.15200/- which will be refunded at the time of interview and that the remittance will facilitate them in sending air ticket to genuinely interested candidates.

Based on the telephonic conversation, I deposited the amount to the given a/c no. in local SBI. However, after making deposit of Rs.15200/- in Bank I got suspicious as why the amount is collected in a personal account? I immediately visited web site of Suzuki Maruti HR department and to my pain, I found caution message from the HR department depicting the contents of the advertisement posted through Monster.Com. I also found representations from several victims posted on the site.

As per Govt.'s guidelines, every Bank account is bound to be KYC complied. My suggestion is that the State Bank of India must scrutinise the KYC of the account, freeze the account and help the administration to arrest the swindler in public interest.

Sir,
For attention by the Manager, SBI, central civil pension processing centre, Virugambakkam branch, chennai 92.
Sub: Clarrification date for restoration of commuted value of pension of Mr.M.Chandrasekaran of PPO No. 11666 - Requested.
Ref: 1. Pension payment order 11666 dt. 8.9.97
2. My application for restoration dt.6.10.2012 and 26.12.2012.
3. Lr. No. 3339/DAT Pension A2BPO No.11666/2013/ dt.27.2.13 addressed to the SBI, Virugampakkam Branch, Chennai.
I submit to state that I am now old aged of 74 years. I got my pension through state bank Ag. Devpt. Bank branch, Puducherry after my retirement i.e., 1.10.97. After completion of 15 years after retirement, I submitted application on 1.10.12 for restoration of commutted portion of my pension to the branch manager, Agri. Devpt. Branch, Pondicherry. After 5 months I got information that my restoration falls on 1.9.2013 which is not correct. As per central civil service commutation of pension rules 1981, it is clearly clarrified that 15 years period for restoration may be reckoned from the date of retirement itself only in cases where commutation of pension was simultaneously with retirement.
Hence I request to kindly consider my case as per rules existing and order the restoration of pension with effect from 1.10.2012. I shall appear in person on 26th April to follow this matter at the virugampakkam branch chennai.
M.Chandrasekaran, Pondicherry.

I have invested Rs 20,000/- two times and Rs. 5000 once the folio number is 7550063 and 8973947 and 10616507 respactively so total investment is Rs 45,000.00
I received dividend against last folio of Rs. 5000 but till today I have not rec dividend for rest of both

Pl do the needful in this matter.

I Have a account in State bank of india, Trade House, Ring Road, Surat Branch from 4 to 5 years.

We are not satisfy with there service and there behavior of talking.

I got one cheque from my client the same bank SBI. In that cheque some correction is there but customer given the signature on that.

Now i deposit to Bank and got answer correction we not accept this cheque you can deposit at customer branch where there account located.

So what is the issue in my account for deposit?

I say manager to close the account then he reply very rudely.

So please take some action. This service issue is all Government Bank.

My saving a/c. no. is [protected]. On 3rd March 20013 I received a msg. from SBI that New CTS Cheque Book is dispatched on my address. Many time I contact with post office, but result was no. Than on 17th March 2013 I visited SBI Bazar Branch Deoghar, than bank staff told me that I have to give KYC than my cheque will dispatch. Than I gave my KYC same time. Than again I visited SBI Branch on 21st April and again asked my question than one member replied me after watching my bank a/c. status that chq. is dispatched on 3rd March. Than I asked them that plz. give me my Registered Letter no. in which my cheque is dispatched, than bank denied. On 22nd April I complained on SBI helpline [protected] and[protected] and the representative also denied the they can't provide RL No. & provide my complain Ticket no. CS[protected]. On 23rd March my home branch member called me from Mob. no. [protected] & listened my problem but the reply was the same that bank can't provide chq. book Reg. Letter no. I want to know that who will provide the Registered Letter No. of cheque book ?