Bata India Complaints & Reviews

I returned a pair of ladies shoes and one pair of gents sandals (Hush Puppies)due to size issues on September 10 August, 2021. I was given a credit note. When I requested for a refund, I have not received my refund to date.
The reference no for my refund is 129156 and 129154

I have returned bata shoes before its warranty period for repairing the damage .. its been 2 weeks I haven’t get any updates regarding it. I really need the shoes urgently.. The showroom manager had told that they would contact within 5 days.., still no information..
Shimoga bata ., near gopi circle

I returned a pair of ladies shoes due to size issues on September 11, 2021. I was given a credit note. When I requested for a refund, the credit note was cancelled and I have not received my refund to date.
The reference no for my refund is 112200

We hold total 25 shares of Bata India Ltd. However, we haven't received coupons from Bata India Ltd last year and this year as well. Our client ids are :

Rashmi Tak - [protected]

Simran Tak - [protected]

Rajkumar Tak - [protected]

Kindly look into the matter & resolve it as soon as possible.

ORDER NUMBER : BW[protected]
PACKAGE NO. 1

Product not delivered since 3 months

Send the product as soon as possible .

From

Ruchi Goyal

Darya Ganj

New Delhi-110002

Mob:[protected], [protected]

Sub: Complaint regarding the shoe

Sirs,

I Ruchi Goyal shopped of Rs, 6295/- on 11/6/2021 (invoice date) bearing invoice no: CM[protected] from BATA - F-16, VIJAY CHOWK, LAXMI NAGAR VIKAS MARG, NEW DELHI. One pair of shoe biting my leg’s back side every time when I wear it & it is very uncomfortable for walk also. When I purchased it from your store your employees says that it is very comfortable but actually it is very bad. Yesterday on 15/10/2021 when I went your store & I told your manager regarding this product he said he can’t do anything he has no power in own hands, he is helpless etc. I purchased many times from Bata store but it is the first time that I am fed up this product. It is very costly product of rs. 1499/ so I request to you kindly change my product or refund my money as soon as possible. I want solve this matter.

Kindly take up the matter & do the needful action and reply

I had ordered a slipper from bata india on 5 sep
They cancelled my order on 10 sep without asking me and even they do not inform me about it
I called them then they said these things
They promised to refund my 499 amout in 4 to 5 working days but still now 27 oct they didn't refund my amount
Between s sep to 27 oct i called them several times and they always promised to refund my amount in 4 to 5 or 2 to 3 working days but they refunded my amount
Plz help

I have not received shareholders discount coupon for last Two Tears.
I understand now you have started sening e- coupon, insead od Physical coupon as earlier.

Please clrify and if so please send e-coupon for this year.

My Holding details - Varsha Shah
DP- IN300126
Holder :[protected]

Please send status bu email .
Regards,

Varsha Shah

(Ref. #[protected]rs of refund is pending from bata

I have purchased the ortho comfit slippers not even a month back & confirmation come on my ph no [protected]. I am sorry to say the sole has started opening though I hardly used that to inside house & didn’t touch a drop of water. Appolo company has also came out with this product but I purposely went to Bata your company who is dealing only with shoes but this is the outcome. My known person got it from Appolo & it’s perfect near to an year.

Look forward for your early action of the product

First of al I will order 399 sandals I already pay the amount on bata shower but not give the product and delay

I brought these shoes and i worn it too often. But suddenly these side material started falling off and the soul starter ripping of on it own. These are expansive shoes. Love them and cannot afford to buy the new one, coz of quality and standards. My request, is there any way Bata or Hush Puppies can repair these shoes.
Thanks in Advance
Elias
[protected]
[protected]@gmail.com.

Order# BW[BW[protected]] returned on 4nd Sept but the refund is not yet processed even after multiple followups.
I have been following up with Bata team from 2 months and they just ask to wait for 3-4 days every time.

Attached these mails still they are not responding properly
Irrelevant excuses (server down each time)

Hello,

I have visited the store in Balajinagar pune 411043 on Sunday, I Bought a sandals which has price tag of 499 but billed 805 and the lady at store promised me to send the e bill which i never got on my mobile. Please look into this issue and send me proper bill to my no. [protected] otherwise please do refund my money back, I did not expect this from Bata, it was never happened before with me.

Wrong parcel was picked up by Delhivery's delivery executive on behalf of Bata on August18, 2021. Instead of picking up the Bata parcel the executive took another parcel which was supposed to be returned to Amazon without verification which was later realised. I consider this as very irresponsible behaviour from a well reputed company like Bata and its delivery partner Delhivery by its delivery agents.

I expect the parcel which was incorrectly picked up to be returned back to me.

Had also raised a complaint for the same with Bata bearing complaint number: 95204, where Bata doesn't seem to have provided any solution.

he Bata package AWB is[protected], and was picked up by agent [protected].

I purchased a belly from Malad showroom fo Bata and my old belly I asked them to keep it and I will pick it up in 3-4 days. They agreed to that and kept that old belly without informing me about there discard policy. When I went there today to collect my old belly the person there without making me understand or by without saying sorry rudely said that they had discarded that and that is there policy to discard things. I told them they should inform me as they have my number with them but he was very rudely said that they have the policy and they can't do anything. I didn't debate much with that arrogant person but this make you loose your trust in the product you are purchasing since your childhood. That old belly was not free of cost and being a middle class we think 1000 times to purchase a product. If that was informed me earlier about the policy I didn't kept that belly there. It is a loss of 1000 bucks for me

Dear Sir
I am having client id is [protected] and pan no ABMPN9499B and my folio no is ] I have not been receiving the shareholders discount coupons from Bata India . You may contact me on my client Code GBN7N121 registered mobile number [protected] or email id [protected]@hotmail.com and with my DP/broker is Anand Rathi Share and Stock Brokers Limited

Nagesh K
Mobile No.[protected]

I have been the customer of Bata since very long. But I am losing faith not only in the product quality but also customer care. I purchased products worth Rs 5000 at your Karkhana store, Secunderabad on 2/10/21 with one item of Rs 600 to be delivered at home in 2-3 days. But a wrong item (color) was delivered at home on 10/12/2021 after 8 days of placing order. Then I tried to call Mr Sharath, the cashier of the store. He has not taken call nor called me back. When I called customer care, they expressed regret as usual and promised to arrange for pick up in 2-3 days advising me to send the images of the product. I did the same immediately on the same day. I wrote a reminder mail also a few days back asking the status of pick up. But there was no reply till date.
On 14th, I applied leave and travelled all the way to your Karkhana Store (20km from my residence) and expressed my displeasure at Mr Sharath who didn't pick up the call that day, for delivery of wrong item and not having pick up till then. He says he would be busy at the counter and may not take calls. He has no regrets of what happened and his behaviour was very rude. He along with another person (may be manager, tall person) were advising me to calm down instead of saying sorry for what happened. Mr Sharath says its not his fault and asked me to contact the persons who did not respond to my mail and the one who sent me wrong product. When I said you all belong to same Bata family and whoever makes a mistake needs to be owned as an organization, he talked very rash with me. I too agree that when I went to the store, I expressed displeasure as it caused lot of inconvenience to me wasting my time and also in the process, mental agony. When I told that I would complain to higherups, he was advising me to do whatever I can.
Its very simple here. When the fault grossly lies with Bata, it has to be apologetic than being rash. This shouldn't be the work culture in the reputed organization. Henceforth, I decided not to purchase any product of Bata as I have number of other options.
Complainant: Dr I Sreedhar, Mob: [protected], Hyderabad

Iam purchased two footware products from bata trivandrum, kerala.Invoice no cm[protected]mob [protected])
07/10/2021.One hush puppies with 50%(4499 inr) discount and another one bata comfit 30%(899 inr).Day of second use the entire soul remove from footware and another use comfit the first day use after rexin removes from straps .The company replacement policy regarding of discount products only replacement of same product, iam not intrested to take the discounted products coz not the life of one week.So replace the another quility products or refunds.Please find attached photos of pathatic bata discount products.The policy of discount products not for consumer, i dont want same products of replacement so please take the action asap. I am already record the videos of customer feedback for the awarness for innocent people.

Order No. BW[protected] for 2 pairs of shoe was placed online on 18th Sep 2021. Confirmation on order dispatch was received on 20th Se 2021.

The cheaper pair of shoe (INR 499) was received on 25th September while the other pair (INR 2499) is yet to be delivered. Further, multiple follow up through email and phone has resulted in a standard response that it will be sorted in 4-5 days but no action has been taken