Bata India Complaints & Reviews

I purchased men's shoes Rs.4499 on 30th March at Chrompet, Chennai showroom near MIT flyover and made UPUI payment. I was told at that time that I will receive bill on my phone but it is 3rd day today until now I didn't received my bill??

S M Krishnan
[protected]
[protected]@gmail.com

I am a regular user of BATA shoes but this time when i bought a shoe worth 2300 INR it was making a squeaking sound even on the carpet and it is very embarrassing in the office when i walk. If this is one of the reported case i am ok to have the shoe replaced but if it is a consistent issue please refund the amount.

I purchased bata shoes worth Rs. 2000 approx on 22/12/2023 vide invoice no CM[protected] from an offline store which is located in BATA SHOE STORE 29, NAI SARAK, JODHPUR, RAJASTHAN . I visit offline store on 18/03/2024 (4 days before warranty period over) for exchange of store but manager says we had not your shoes size pair in our store at present. Kindly visit 2 days later on our store. So i am sending an mail to bata customer service before 4 days of warranty period over in case manager says your shoes warranty period is over. Kindly take action if any deficiency occur from bata store located in nai sarak jodhpur. I have attached an photo of invoice and damaged shoes.

Very poor quality of products at BATA, Lajpat Ngr
The velcro over the arch stopped sticking soon after purchasing the scholl sandals from Bata. I had bought them from BATA showroom, Lajpat Nagar I, (opp. red hospital). when the sandals were returned to the store for repair, they kept it for two months and not repaired them even after that. the quality of the Scholl and Bata products has worsened . DONT BUY anything from BATA store at K60 B, Veer Savarkar Marg, Central Market. Block K, Lajpat Nagar II, New Delhi, Delhi 110024. their staff is not co-operative too.

I ordered a Bata Product and I received it on 20Th jan..On Jan21st, I raised a return request as it was small for me. The product is not yet picked up nor refunded.

I purchased footwear from Bata just four months ago. The sole of the footwear has inexplicably broken, and despite reaching out to your customer care both via call and email, I received unsatisfactory responses citing a rigid 3-month refund policy.
I urge you to reconsider your policies and take immediate action to rectify this situation.

I purchase bata shoe fom flip kart on 20th sep 2023 but till date my shoe is useless due to sole cracked and I also visit to local bata showroom no one listen problem and no one give any kind of solution so plz resolve my issue

Ankur mahajan
Near renuka mandir
Mission road Pathankot
Pin 145001
Mobil [protected]

Dear

I purchased bata shoe from flipkart in sep 2023 and today is 26 jan 2024. My shoe sole has been cracked and when I visited to bata store no One give solution and no one help from where I change my shoe, they are not interesting to change and discuss my problem, so plz resolve my issue

Thanks
Ankur mahajan
Near renuka mandir
Mission road Pathankot
Pin 145001
Mobil [protected]

I want to buy a product & same defective so many more to times complaint also HEAD to considering but till today my resolutions pending so today almost 15days. My money.

Ashish Bhavsar
[protected]

I had ordered a slipper from bata (costing 799) showroom in june 2022. When the product was delivered it was damaged and i immediately returned it the very next day.
However it didn't reflect on the app, and when i confronted the owner he assured me that he will process the refund. I even raised the issue with customer care but they also assured me of refund.
I am not a resident of Lucknow, and hence cant check up on him everyday. But whenever i visit the city i do visit his store. He writes my details and assures a refund from the company. This is from where i got his visiting card attached below.
1.5 years of pleading have passed and now the owner is not even responding.
I have grown up wearing bata shoes, hence trusted this process for so long. But i dont think i will ever be able to trust your services after this incidence.

I hope this email finds you well. I am writing to address an issue I have encountered with a recent purchase from your store in Vasai West, Palghar.
On or around August 30, I purchased a pair of casual shoes from your store. However, due to unforeseen circumstances and personal reasons, I did not have the opportunity to wear them until late October. To my disappointment, when I finally wore the shoes, I found that they were uncomfortably tight around my last finger of the foot.
In November, my mother-in-law sadly passed away, and as a result, I spent most of that month in Ujjain (M.P). Upon returning home, amidst the grieving process and various responsibilities, I regrettably forgot to initiate the return process for the shoes.
I kindly request your assistance in resolving this matter. It is my sincere hope that you can accommodate my situation by allowing me to return the shoes for an exchange with a more comfortable size.
I understand if there are any policies or procedures that need to be followed regarding returns and exchanges. Please let me know what steps I should take to facilitate this process smoothly.
I know the time has gone to return the same, but in good faith can we have some arrangement so that my investment in shoes not go in vein.

YOur cooperation is solicited.

My invoice details your will get through my Mobile no. [protected] (Anshul Bhatt)

Mera ye phla experience tha Bata ke sath but bhot khrab raha shoes al Bar exchange karne ke bad bi vohi problem face kar rha hu Bata ka jo store hai bat tak nhi krte thik se ple replacement my shoes one month hua bus purchase kiya hua

Karan mohar
Haridwar by pass road dehradun uttrakhand 248001
Mobile no [protected]
Pls fast reply

Hi Team,
In spite of being a share holder of Bata I haven't received any discount coupons entitled to shareholders for the year of 2023 .
I request you to kindly check and do the needful .
PFA details below .

Name : Saurabh Sengupta .
Email : [protected]@gmail.com
DP Id : 12088700
Demat Id : [protected]

With Regards,
Saurabh Sengupta....

I am holding 600 shares in demat account with ICICI Bank with DPID IN300183 and client ID 11422730. Have not received discount coupons for the current year. if the policy has not changed, please send me the coupons to my address.

We had purchased two pairs of shoes of approx 8000/- indian rupee on the 28th of November at the hush puppies showroom at Galleria mall Bangalore. The sales guy assured us that the same would be delivered to us in three days and on that assurance we left the product to be delivered.

It has been 10days and we are yet to receive details of our product. The customer service too give us a wrong phone number to contact of a person totally not connected with the company with no tracking of my product.

Even today the 9th of December the customer service does not even know where my shoes are.

For international travelers like us it is a very hard situation with such a callous and rude service from both your customer service operator and manager

I, Omjeet Kumar resided at Faridabad, Haryana have bought Hush Puppies Shoes on 20.07.2023 at the shop located at Cannaught Place, New Delhi (Bill of the digital copy was not downloaded and now link has expired). The shoes were torn within 60 days but due to crisis of time I was not able to go designated shop for exchange. I went there in early November 2023, wherein it was intimated that 90 days' time for exchange has been lapsed and nothing...

Dear sir,
I am regular customer and buying shoe for my full family always from bata showroom. Very frequently visiting your various showrooms at Udaipur Rajasthan.

One Year back I brought costly shoe from your authorised show room located at celebration mall Udaipur. The cost of these shoe was approx Rs 3000.

Unfortunately, this shoe was got damaged very early. I rarely wear this shoe like once in a week, still it got damaged.

I really disappointed this time due to poor quality of this costly shoe. It is not a leather shoe it seems.

The reference pics are attached herewith for your reference.

Kindly go through the case and respective pics attached to this email.

Need your urgent attention and revert with replacement as soon as possible.

You may please verify my purchase history with my registered cell no.

Expect the positive and prompt resolution soon.

Best Regards,

Bhupesh Upadhyay
[protected] / [protected]

I am holding 200 shares of Bata India Ltd. for last 7-8 years. Earlier I was regularly receiving the 2 discount coupans. Even during the Covid period, these were received as online coupans. But during the last year as well as in this year, the coupans have not been sent. Kindly issue the same at the earliest.

Regards
Naveen Gupta
[protected]@yahoo.com

I bought a sandal pair for men ie.BATA TAN SANDAL FOR MEN, ARTICLE NUMBER: 8613551 for RS 1299/- on 24.10.2023 from vidhyadhar Nagar, Jaipur, Rajashtan vide invoice no -CM[protected]. But, one sandal stated to show multiple wrinkles on upper side from day one and now it is showing clearly big wrinkles and i feel that this pair is defective, hence, I request your kind self to replace the piece as i strongly believe in customer satisfaction from BATA and also a customer of BATA since last twenty years.
I hope BATA will surely maintain its customer satisfaction this time also.

I made an upi payment . The money is debited from my account but the batas upi machine is not working and they don’t provide an proper answer . The manager doesn’t answer properly . They don’t provide us the product and none of them dint give an proper answer . Especially the employee Sathya . She was smiling the whole time like a retard and unable to clarify the situation. Such an useless showroom