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Bata India Complaints & Reviews

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Updated: Dec 8, 2025
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Bata India reviews & complaints page 2

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K
Kshi15j
from Delhi, Delhi
Jan 9, 2024
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Refund- slippers

Address: B-3/172 , apoorva plaza, vibhav khand gomti nagar, lucknow

I had ordered a slipper from bata (costing 799) showroom in june 2022. When the product was delivered it was damaged and i immediately returned it the very next day.
However it didn't reflect on the app, and when i confronted the owner he assured me that he will process the refund. I even raised the issue with customer care but they also assured me of refund.
I am not a resident of Lucknow, and hence cant check up on him everyday....
+3 photos
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CS Anshul Bhatt
from Vasai, Maharashtra
Dec 21, 2023
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I hope this email finds you well. I am writing to address an issue I have encountered with a recent purchase from your store in Vasai West, Palghar.
On or around August 30, I purchased a pair of casual shoes from your store. However, due to unforeseen circumstances and personal reasons, I did not have the opportunity to wear them until late October. To my disappointment, when I finally wore the shoes, I found that they were uncomfortably tight around my last finger of the foot.
In November, my mother-in-law sadly passed away, and as a result, I spent most of that month in Ujjain (M.P). Upon returning home, amidst the grieving process and various responsibilities, I regrettably forgot to initiate the return process for the shoes.
I kindly request your assistance in resolving this matter. It is my sincere hope that you can accommodate my situation by allowing me to return the shoes for an exchange with a more comfortable size.
I understand if there are any policies or procedures that need to be followed regarding returns and exchanges. Please let me know what steps I should take to facilitate this process smoothly.
I know the time has gone to return the same, but in good faith can we have some arrangement so that my investment in shoes not go in vein.

YOur cooperation is solicited.

My invoice details your will get through my Mobile no. [protected] (Anshul Bhatt)
Bata India customer support has been notified about the posted complaint.
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    K
    karanmohar
    Dec 15, 2023
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    Address: Dehradun
    Website: [email protected]

    Mera ye phla experience tha Bata ke sath but bhot khrab raha shoes al Bar exchange karne ke bad bi vohi problem face kar rha hu Bata ka jo store hai bat tak nhi krte thik se ple replacement my shoes one month hua bus purchase kiya hua

    Karan mohar
    Haridwar by pass road dehradun uttrakhand 248001
    Mobile no [protected]
    Pls fast reply
    +3 photos
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      S
      Saurabh3092
      from KOLKATA, West Bengal
      Dec 14, 2023
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      Didnt receive shareholder coupon

      Hi Team,
      In spite of being a share holder of Bata I haven't received any discount coupons entitled to shareholders for the year of 2023 .
      I request you to kindly check and do the needful .
      PFA details below .

      Name : Saurabh Sengupta .
      Email : [protected]@gmail.com
      DP Id : 12088700
      Demat Id : [protected]

      With Regards,
      Saurabh Sengupta....
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      A
      Ashoka1163
      from Delhi, Delhi
      Dec 9, 2023
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      I am holding 600 shares in demat account with ICICI Bank with DPID IN300183 and client ID 11422730. Have not received discount coupons for the current year. if the policy has not changed, please send me the coupons to my address.
      Bata India customer support has been notified about the posted complaint.
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        Address: Hush puppies Bangalore Galleria Mall
        Website: www.hushpuppies.in

        We had purchased two pairs of shoes of approx 8000/- indian rupee on the 28th of November at the hush puppies showroom at Galleria mall Bangalore. The sales guy assured us that the same would be delivered to us in three days and on that assurance we left the product to be delivered.

        It has been 10days and we are yet to receive details of our product. The customer service too give us a wrong phone number to contact of a person...
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        O
        OMJEET KUMAR
        Dec 7, 2023
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        Hush puppies shoes purchased on 20.07.2023

        Address: C-7, Rajiv Chowk, Connaught Place, Delhi 110001

        I, Omjeet Kumar resided at Faridabad, Haryana have bought Hush Puppies Shoes on 20.07.2023 at the shop located at Cannaught Place, New Delhi (Bill of the digital copy was not downloaded and now link has expired). The shoes were torn within 60 days but due to crisis of time I was not able to go designated shop for exchange. I went there in early November 2023, wherein it was intimated that 90 days' time for exchange has been lapsed and nothing...
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        B
        Bhupesh upadhyay123
        from Udaipur, Rajasthan
        Nov 15, 2023
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        Dear sir,
        I am regular customer and buying shoe for my full family always from bata showroom. Very frequently visiting your various showrooms at Udaipur Rajasthan.

        One Year back I brought costly shoe from your authorised show room located at celebration mall Udaipur. The cost of these shoe was approx Rs 3000.

        Unfortunately, this shoe was got damaged very early. I rarely wear this shoe like once in a week, still it got damaged.

        I really disappointed this time due to poor quality of this costly shoe. It is not a leather shoe it seems.

        The reference pics are attached herewith for your reference.

        Kindly go through the case and respective pics attached to this email.

        Need your urgent attention and revert with replacement as soon as possible.

        You may please verify my purchase history with my registered cell no.

        Expect the positive and prompt resolution soon.

        Best Regards,

        Bhupesh Upadhyay
        [protected] / [protected]
        Bata India customer support has been notified about the posted complaint.
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          N
          navg
          Nov 13, 2023
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          I am holding 200 shares of Bata India Ltd. for last 7-8 years. Earlier I was regularly receiving the 2 discount coupans. Even during the Covid period, these were received as online coupans. But during the last year as well as in this year, the coupans have not been sent. Kindly issue the same at the earliest.

          Regards
          Naveen Gupta
          [protected]@yahoo.com
          Bata India customer support has been notified about the posted complaint.
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            R
            Rsharma1982
            from Jaipur, Rajasthan
            Nov 9, 2023
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            Address: Vidhyadhar nagar ,jaipur

            I bought a sandal pair for men ie.BATA TAN SANDAL FOR MEN, ARTICLE NUMBER: 8613551 for RS 1299/- on 24.10.2023 from vidhyadhar Nagar, Jaipur, Rajashtan vide invoice no -CM[protected]. But, one sandal stated to show multiple wrinkles on upper side from day one and now it is showing clearly big wrinkles and i feel that this pair is defective, hence, I request your kind self to replace the piece as i strongly believe in customer satisfaction from BATA and also a customer of BATA since last twenty years.
            I hope BATA will surely maintain its customer satisfaction this time also.
            Bata India customer support has been notified about the posted complaint.
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              M
              Monika Subramanian
              from Chennai, Tamil Nadu
              Oct 26, 2023
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              Address: Bata , T nagar

              I made an upi payment . The money is debited from my account but the batas upi machine is not working and they don’t provide an proper answer . The manager doesn’t answer properly . They don’t provide us the product and none of them dint give an proper answer . Especially the employee Sathya . She was smiling the whole time like a retard and unable to clarify the situation. Such an useless showroom
              Bata India customer support has been notified about the posted complaint.
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                V
                Veer63
                Oct 25, 2023
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                Address: Bata India, WEST K.K Nagar, Chennai 78

                I placed an order for leather slipper(ref attached picture) in 2nd April 2022; which was delivered to my place of stay in couple of days. I left for United States within a day or two. The slipper was kept In. A wooden shelf at our home. I visited Chennai again last week; i.e 18th October 2023. I started using the slipper since 18th thro’ 21st; only for 4 days with very mijimal walking steps. On 22nd October 2023, when I was stepping out from the car, the sole of rhe slippers broke into multiple pieces. Check the attached picture

                When I approached the retail outlet at KK Nagar Chennai, I was told that this variety of slipper should be used daily to avoid this issue. It was never communicated when it was sold to me last year

                Due to size limitations not able to attach the pictures

                My email = [protected]@gmail.com
                Bata India customer support has been notified about the posted complaint.
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                  M
                  Manojuno
                  from DEHRADUN, Uttarakhand
                  Oct 22, 2023
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                  Shareholder discount coupon not.received

                  Address: Manju Nagpal 24/5 Teg Bahadur Road Lane 4 Dehradun 248001

                  I am shareholder of bata india ltd. Since more than 30 years. Every year i receive two discount coupons entitling me to purchase two pair of footwear at 20% discount. This year i have not received these coupons till date. Please let me know if bata india ltd. Has stopped sending such coupons to shareholders from this year. If not then please look into the matter and send me the discount coupons. My email address is [protected]@yahoo.com and...
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                  G
                  Guruprasad98
                  Oct 20, 2023
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                  I had got my north star shoes in bata.I had put it to wash but it became literally 1size smaller.I really need a refund or replacement
                  +1 photos
                  Bata India customer support has been notified about the posted complaint.
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                    R
                    reshmashaji
                    from Bengaluru, Karnataka
                    Oct 11, 2023
                    Oct 21, 2023
                    This thread was updated on Oct 21, 2023
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                    I placed an online order from a bata store in Bangalore on 5th of September for an amount of Rs 1699. I cancelled the order on 12th September as I did not receive the item until then. I called the customer care regarding my refund 4 times, every time I call them, they give me excuses stating you will get the link for refund in 5 working days. Its already a month and the chances of getting my refund is zero. There is no follow up from their end nor a proper response. The reference number for my order is 712381 given by Bata. I need my refund. I am stressed out with such a bad experience.
                    Bata India customer support has been notified about the posted complaint.
                    Its been 10 days I have raised a complaint and nor received even a call or any update on the same. Such a bad experience from bata as well the consumer complaint forum. what is the use of complaining?
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                      P
                      PratikNarayan
                      from Ranchi, Jharkhand
                      Oct 8, 2023
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                      Address: Ranchi

                      I am shareholder of Bata India ltd. I am waiting for the discount coupon for buying some stuffs but this year i have not received these coupons till date. Please let me know if Bata India ltd. Has stopped sending such coupons to shareholders from this year. If not then please look into the matter and send me the discount coupons. My email address is pratik.[protected]@gmail.com.
                      Bata India customer support has been notified about the posted complaint.
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                        Me and family are shareholder of Bata India. In all DP ID our email ID is common. This time we have received only email containing 2 share holder coupons.
                        I send an email an complaint email on 05/09/2023 which was replied on same date quoting "As per the records this Email ID is registered in multiple Folios /Client ID numbers.

                        In order to avoid the coupons in spas folder, the Company has sent the coupons for

                        one Folio / Client ID. For rest of the Folios / Client IDs the Company will provide the

                        coupons in due course. Thank you for your patience." by email id biswajit.[protected]@bata.com

                        but till writing this complaint i have not received any of our pending coupons.
                        Bata India customer support has been notified about the posted complaint.
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                          K
                          keshanshalini
                          Oct 4, 2023
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                          Non Receipt of Bata Discount Coupons

                          I am shareholder of bata india ltd. since more than a decade. Every year I receive two discount coupons entitling me to purchase two pair of footwear at 20% discount. This year i have not received these coupons till date. Please let me know if bata india ltd. has stopped sending such coupons to shareholders from this year. If not then please look into the matter and send me the discount coupons. My email address is [protected]@keshan.net and...
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                          R
                          Rupesh Ranjan Singh
                          Sep 28, 2023
                          Sep 28, 2023
                          This thread was updated on Sep 28, 2023
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                          Dear Sir/Madam, Today I was go to purchase sleeper at your Bata Store, C-Block, Opposite-agrawal Sweets Corner, near Reliance Mall, Vikaspuri, New Delhi-110018. At store I request with sales girl to help my child to bear his choice sleeper. She refused me with his sentence "At Bata, we are not help customer to bear sleeper/shoes, Child will do it by himself". I ask with Bata India, is it your part of Policy? If yes please immediately change it, else please do necessary & appreciate action against Particular Store with there employee. Waiting for positive response from Bata India. Regards: Rupesh, [protected]@gmail.com
                          Bata India customer support has been notified about the posted complaint.
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                            G
                            gaurav42
                            from Mumbai, Maharashtra
                            Sep 25, 2023
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                            Sandal purchased from Bata India store has non-working elastic belt

                            Date of purchase: 2nd Sept 2023

                            I purchased sandals for my wife from Bata showroom. It had elastic belt. While purchasing, we explicitly asked staff what if elastic gets lose. Staff mentioned that there is 90 days warranty.

                            On the first day o[censored]se, we realized that the elastic belt is already loose. We went to Bata showroom within 30 days of purchase. Showroom refused to do anything and called customer care....
                            +2 photos
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