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Bata India Complaints & Reviews

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Updated: Apr 21, 2026
Complaints 2325
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Bata India reviews & complaints page 2

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F
FAIZAN HAMEED
Mar 16, 2022
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Colour fade

Address: 1583 rodgran Lal kaun .

Dear sir maine bata showroom se jo darya ganj main hai ek shoes liya tha Feb .2022 ko.aaj woh shoes maine pehne or jab woh shoes jo dekho uska clour fade ho raha hai jaise black sa clour a Raha hai .shoes ke price 1799 the .so .plz my refund my payment ya shoes replace Karen .thnx...
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D
dsp1
Feb 18, 2022
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Coupon code provided by Bata doesnt work

Hi,
I received a coupon code from Bata just before my birthday on 7th Feb. Hence I logged in my account and try to place an order online on 7th Feb and tried to use the coupon code shared by Bata, however it didnt work hence I called the customer care and shared the screenshot over email to in-customer.[protected]@bata.com about the coupon not working. Customer care over phone told me to wait for 3 days to get it resolved.
I waited...
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M
Mg douglas
Aug 8, 2021
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Cancel order while billing

Address: Opp Ghodewala Baba Chowhraha, shopping center, Kota rajasthan

Hi, I bought 3 pairs of footwear at Bata location at shopping center, Kota (opposite Ghodeala baba chowhraha). I gave Rs 3000 to the associate to complete the transaction. While the transaction was ongoing my wife changed her mind and decided to not buy 1 pair of footwear. When we expressed our desire to cancel the order of 1 pair the associate declined to honor our request and said that it cannot be done. It’s really poor customer service...
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Y
Y@shwardhan
Aug 16, 2020
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Credit note is invalid

I ordered Women's blue sneakers shoes of size 4 from online bata store on 4 of august. I received my product and when I opened the box there's a pair of shoes of size 5 instead of size 4 which is very big for my foot.Also they didn't send me the fresh product, the condition of shoes is poor.So I returned them and they send me the credit note.But when I apply that credit note on my new order on website www.bata.in, they shows that the coupon...
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R
Ritu243
Jul 27, 2020
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Credit note

I didn't get my credit note after the return completed on 15th july, and the customer care executive are not answering my call, either give my product back or the money.
Company can not befool customers as per consumer protection act.
Order no. 12562604...
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D
Dileep Dk Soni
Jan 27, 2020
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bottom side damage

Address: Dasehra maidan Dhule Maharashtra, Dhule, Maharashtra, 424001

I purchase shose at dhule maharashtra bata shoroom 09/01/20 i want replacement due to damage my shoes
Description[protected]/10 size 8 rate
1499.00 cash memo no. Ab5382
Authorised dealer bata 04011/67225
3482/2 laxmi road dhule maharashtra
Please i want replacement so i hope you help me and i need your response soon thank you so much.
Dileep soni dhule maharashtra
Dileepsaraf. [protected]@gmail.com...
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S
sid25
Jan 26, 2020
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power shoes causing bleeding

Address: Mumbai City, Maharashtra

We had purchased power sports shoes by paying an extra rs 499/- from bata grant road west outlet as the initial shoes that we had bought tore within the warranty period.

In spite of multiple uses, power sports shoes are causing blisters and bleeding to my skin. Dried blood stains have collected over my right shoe.

Email to customer care is unanswered.

Contact at: [protected]@gmail.com...
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R
rajeshps
from Jaipur, Rajasthan
Mar 26, 2019
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bata return or refund policy

Address: 560078

This is regarding nonsense policy bata has on return & refund. I bought hush puppies sandal paying 3500 which gave up stitching in a week. Surprisingly for such expensive product only 3 months warranty, no service at all. Now per policy no refund, exchange in same store which don't have other collection. No credit note to buy later. Isn't it unfair?

When they don't keep up to promise (Quality of the product) with such exorbitant...
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M
MHD fahad
from Punalur, Kerala
Feb 15, 2019
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colour fading issue in product 863-9904-2999

Address: Kollam, Kerala, 691001

As a regular customer of hush puppies since 2006, i am very much sad in experiencing this colour fading issue for the sandals i have bought before 2 months... The major issue was the colour faded after two weeks from the date of purchase. The model code f the product is[protected]. The reason for my choice of this piece was my attraction to the colour. Kindly make a note of the issue and make some satisfactory replies as soon as possible....
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K
Ketan2302
from Mumbai, Maharashtra
Oct 30, 2018
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bata shareholder coupons not received

Hi, my name is ketan kulkarni. I hold bata shares in demat form. Every year bata provides bata shareholder coupons to all shareholders. However, i have not received the bata shareholders discount coupons this year. This has resulted in a delay in me making my annual purchases from bata. I request you to look into the same.

You can contact me on [protected]@gmail.com...
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B
Bibhraj Bhusan Rout
from Bengaluru, Karnataka
Aug 27, 2018
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shoe got damage under warranty

Address: Bangalore, Karnataka, 560098

On July I had taken the shoe but after just using of 15 days, product stitch is getting open and damage started happening near by the sole and stitched portion. I need to do the exchange of the product. Plz have a look into the describe issue and do the needful asap. Already submitted the product in the store where I have purchased. Never expected in Bata show will happen like this. I have not faced such issue in other Bata shoe though I...
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C
csjohn
from Aluva, Kerala
Jul 11, 2018
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repair of bata products

Address: Ernakulam, Kerala, 682034

In 2016, I purchased a black shoes and a tan slipper from Bata on M G Road, Kochi. Being an old person, I do not walk very much. Further, use of slipper is very limited. The soles of the shoes crumpled in less than a year and I was given a replacement at half the price of the shoes. Recently I had to walk about a kilometer due to traffic jam and the soles of both slippers disintegrated, but the upper portion is in superb condition.
br...
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S
somrajdasgupta
from Kolkata, West Bengal
Apr 3, 2018
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salesman in bata store lied and sold the wrong product to me

Address: Kolkata, West Bengal

I went to the bata store in diamond plaza, nagerbazar.

I was wearing a hush puppies casual brown shoe. I was looking for black. The salesman showed me the black version of my shoe because my feet is broad and other shoes didn't fit well. It costed 7999/-. I knew the pair was good because i was wearing the brown pair since last 1 year. When i tried the black shoe (Size 10) it was tight. I told him i wud need size 11. He told...
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Parth Sarathi Dasgupta
from Dehra Dun, Uttarakhand
Feb 17, 2018
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vk-batain regarding rs 100 bonus point beta club a/c

Address: Varanasi, Uttar Pradesh, 221001

Dear sir/madam,
I went to buy shoe from bhelupura varanasi, dated 17/02/2018, i showed them the bonus point they told me, you will get 5% discount but you will not get rs 100 redeem.
They told me if we try to redeem, it will decline
Enclosed here with the bill & redeem received in my mobile number [protected] dated 8th february.
Kindly clarify the matter.
Regards
Jugal krishna dasgupta
[protected]@yahoo.com...
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Shashikumar Thagadur Nataraju
from Chennai, Tamil Nadu
Dec 19, 2017
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refund not received

Address: Gurgaon, Haryana, 560054
Website: bata.in

Hi bata team,

This with regard to order #[protected]Hushpuppies shoes) purchased on 8th november for rs. 2799, since the quality of the product was not good had to return, started the process of returning on 4th dec & finally article was received by bata on 11th dec via blue dart, awb tracking # is [protected].

It is almost two weeks and i have not received my refund amount. First they said they will return...
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C
chhotubhalvani
from Surat, Gujarat
Sep 25, 2017
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shareholders discount coupons not received.

Address: Kolkata, West Bengal

I am shareholder of bata india ltd. Sinc more than 30 years. Every year i receive two discount coupons entitling me to purchase two pair of footwear at 20% discount. This year i have not received these coupons till date. Please let me know if bata india ltd. Has stopped sending such coupons to shareholders from this year. If not then please look into the matter and send me the discount coupons. My email address is [protected]@yahoo.com...
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C
CA Harpreet Singh
from Delhi, Delhi
Sep 13, 2017
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denial to change the shoe with a smaller size

Address: Meerut, Uttar Pradesh, 250001
Website: www.bata.in

I bought a shoe of rs. 3000 on 3-sep-17 from sadar bazar, meerut branch. The size of the shoe is bigger for which i complained at the time of buying also, but the salesman said that size is only going to fit. Now when i realised that it was bigger then i went to replace the same with one size smaller, but the salesperson refused to exchange and said it was used. However, i took the same as received. Pls resolve on priority....
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S
Sanjana Anandd
from Kolkata, West Bengal
Jun 7, 2017
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Slippers colour fade in less than a week's time

Address: 110087
Website: WWW.BATA.COM

Slippers colour faded in less than a weeks time

This is to bring to your kind attention that, i have purchased ladies slippers from your bata showroom of main market jwala heri, paschim vihar, delhi as on 29th may 2017. I have used this slippers only for 7 days and all the colour of the slippers is faded it has effected my skin as well and on the very seventh day the colour of the slippers was faded. I am using bata product...
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H
hatrote
from Delhi, Delhi
Apr 19, 2017
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Sole of new Bata leather shoes cracked after just 6 month of purchase

Address: 411045
Website: Bata India

Sole of new Bata leather shoes cracked after just 6 month of purchase. I had purchased it at 2000 rupees from Pune Westend mall Aundh Bata showroom.
When I approached store in Pune Westend mall in Aundh, Manager said it happens ! looks like it is quite common with Bata.
I did not expect shoe replacement or refund. I asked him to replace Sole only, then he has asked to pay me 800 rupees for Sole replacement.

I...
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mkssp
from Ranaghat, West Bengal
Feb 17, 2016
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Defective — replacement

Address: Kolkata, West Bengal, 700007

I have purchased 2 pair of shoes (Black & Brown) around 6 months back from authorized Bata Outlet at Diamond Plaza, Jessore Road, Kolkata, worth Rs.1799 & Rs.1999 respectively.
I hardly wore the shoed 2-3 times each, which you will be able to understand after looking at the condition of the shoes.
Both the shoes I hope were defective so the leather shrinks and texture part is pealing and coming out and there went a lot of wrinkles....
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