Bata India Complaints & Reviews

I have purchased a pair of leather shoes for rs. 1499 from bata store, govind nagar kanpur (Up) on 6th aug 2018. After earing it only for 3 days, the upper layer started coming out.
I handed over the shoes at store on 11th aug with original cash memo, where they assured me to provide exchange with another good quality shoes.
Since the day i am running to the bata store as it is a government department. They always say that they will call, but they never did from last 10 days.

They always say that manager is outside india. They don’t care that their customer is also waiting to go outside india.

That’s really creating a bad image of bata’s after sales support services.
Please help me as soon as it is possible.

Thank you & regards;
Yash raj tandon
Still having hopes in bata

Please don't tell me to send contact details to
In-customer. [protected]@bata.com, as i have already sent a mail for which no response i could get.

Dear sir, i purchase bata shoe online shopclues. Order id:[protected], order placed on tue, 26 jun 2018,
Bata black men's formal lace up
Total amount: rs 938.00
Order was delivered on fri, 29 jun' 18.
Only 2-3 time used then broken shoe,
I complain shopclues, then provide bata help no, bata customer care reply shopclues sell discounted item, no warrant & no replace this item.
Reference no 1231965, 1252992.

I request to u, please help to refund amt.

I have bought a weinbrenner sandle model no. 861-4050 o. F-09/14 from bata showroom colors mall raipur (C. G.) on dated 14.07.2018. I have used this only two days and unfortunately one of this i got defected.
After that i went to the bata showroom, where i purchased this, the manager refuse to return/replace this product only because i haven't purchase bill.
I requested to him for duplicate bill. He again refused to give duplicate bill or any solution about that. He is very rude and uncooperative person and his behavior is not like a manager.
Now, i request you to do needful for the same

Dear customer care officer,

We are very old customer of bata brand, first time quality issue raise in your product.

We have purchase the product article no. [protected] (Flora) ladies footwear on dated 29.07.2018. (Bill attached)
Your product i have use only 5 days at family tour. Your product is damaged please arrange replacement as soon as possible, and deliver at my address.

Do not break my trust on bata.

Waiting your reply

Thanks,

Neha jain

Hello Sir/Madam,

Iam a regular Customer of Bata and i had purchased ladies shoes at Bata Brigade Orion Mall Dr.Rajkumar Road on 10th Feb 2018 for a MRP of Rs.1699/- with number 651-4273 and after using it for a month the thread started coming out .when i wanted to go back to the shop for exchange the shop was under renovation for few months .Today i went to the Bata showroom for exchange/return and they asked me to contact the customer care before they could exchange for me.Please do the needful.Expecting faster reply from you guys as i have a planned vacation and i want to exchange it before that.

Roopa Hiremath

Thanks and Regards
Roopa

I had been billed twice on my credit card in the Bata showroom in Bommanahalli in Bangalore, Bata is not refunding the money charged second time. Its been 2 months now and i have to follow up every 2 days with their customer care who keep assuring me that the case has been transferred to their seniors. Seniors, kindly take some action. I have attached invoice copy, my credit card statement in the complaint, but no action.

Complaint numbers : 1233152, 1220674, 1220061.

Hi,

My Name is Shankar Chettiar and i have demat account with Sharekhan.

Normally i receive Shareholder coupon on time but this time i have not received the shareholder coupon for the year 2018-19.

Request you to look into this on priority and let me know the reason as to why i have not received the coupon and resolve the same

Regards
Shankar Chettiar

I placed the above mentioned Order on August 08 2018, It was online payment.
On 11 August I received a mail, saying the product is out of stock and the order has been canceled, I replied to the mail asking for the contact no, since I am in Abroad and there is no reply, its almost 2 days and so far the customer care representative is SO BUSY to reply to the mail. The amount is not been credited in my Account, but in the Status it shows it is Refunded.
I tried calling the Customer Care[protected]/17/18,[protected],[protected], Not even one number is active.

I have bought a sandal from www.bata.in and i just recieved it last month. But the quality of that sandal is really cheap as the heel came out in one time... I only wear it once... Hell service i have never ever expected this from bata.

My order i'd was 12216818

Please i just want to return such a waste item.

I believed bata a lot as i never wear heels other then bata.

U must do something for this.

I have purchased one pair men shoes and one pair ladies shooes from bata showroom empress mall in nagpur.
Due to size problem in ladies footwear i visited bata showroom at panchsheel chowk rajkamal building in nagpur but buyer denied to exchange. Please do needful action immediately against bata showroom dealer panchsheel chowk rajkamal building in nagpur.
My purchased bill no. Is cm[protected] date 09.08.2018
Mob. No. [protected]
Email - [protected]@gmail.com

I have brought this products from company's coimbatore authorize shop in the month of may 2018. But these products is defective with in two month of rarely use his one side is break hence i want to these products price rs. 699/- back. This big company like bata the indian have tomuch faith but after sale of products like this no one purchase products from bata brand.

I booked a pair of sports shoes online on 14th july 2018 from www.bata.in (Which am now regretting because the after sales service is pathetic), already made the payment via credit card on that day, on 19th july 2018, i received my package but the size was not fitting so on that day itself i requested for a bigger size (Size 7) for the shoe, and i have been told that the pick up will be done within 7 days. It was supposed to be done by 25th july 2018. Funny yet harassing thing happened, i received a message on 25.07.2018 from bata that the package will be picked today (Awb[protected] at 11:15am, at 5:02pm, i received yet another message saying 'our executive ([protected]) was unable to pick your bata package, i immediately contacted the executive and he had my address wrong (He had some gujarat address whereas my address is in delhi, i mean seriously?? Bata being a good brand name, this kind of inefficient service is really intolerable.

I am really frustrated with the management of the company, had i known this is the kind of response i am going to get i would have never booked anything online of bata.

Today is the 16th day, that i requested for the reverse pick up and for my refund, its still not been done, whenever i call them, the only bloody answer that i get is 'sorry mam for the delay caused', they are not able to answer what is the issue behind this inordinate delay, i am really getting harassed now by bata company, which is highly shameful being the brand name that bata boasts about.

Even the mailing system of bata is sick, they just give a reference number, which is useless, they don't even send a proper acknowledgment!

Tell me when my issue will get resolved, and when will i get my payment back

Hi I had purchased a Bata shoe from their showroom at DT Mega Mall, Gurgoan, in June 2018 for some rs 1300 approx. It is an extremely uncomfortable shoe. I have shoe bites at both the ankles from it. I have now worn it 4 times in the hope that if i 'break it in' it will be ok. But today even after having worn it for the 4th time its giving me a shoe bite. Previous occasions i actually had wounds from it, on both feet. i am sending pictures from today - where i have worn it only for a while and not walked around a lot - yet the bruising has started.

One doesn't expect this from a Bata shoe at all. There is a design problem as the shoe upper i think is too high and material is hard so when the ankle bends at walking it rubs against it.

I would like a replacement or if that's not possible due to fault in the design itself, as i have heard others also complain about this design, then a refund pl.

I am one of your regular customer. This year by 3rd week of june, i had visited your branch/show room near mahalakshmi nagar, ch-73 to buy a new shoe as my old one purchased in 2016 is almost nearing to the end of it's life.

Old shoe "bata model no" is 855- 6279 which they said currently not in manufacturing and advised to choose other model available with them. They recommended for another one (Bata model no:[protected] and with confident i have purchased it and used for few days. But to my surprise, it is not so comfort (Not flexible, paining in heel area, knee as well). I am not able to use it continuously and visited back two times to the show room for replacement which is not happened as i have used it for couple days.

Now i could identify another shoe (Bata model no 6873) which more closer to my previous one.

Request your confirmation to exchange the shoe and pay the difference in amount. As i am font of bata product, i want better solution always and i don't understand why the comfort model (Bata no:[protected] is stopped when it is customer friendly. Is there any plan of reintroducing the same.

I need to buy new one before my old shoe is completing its life which may break any days within this week.

Thanks for your understanding and support as always.
Await for your confirmation so that i can go to the same show room and replace the shoe with new one.

Please treat the subject as most urgent and critical.

Regards,

C. Madasamy
[protected]

I have purchased bata womens slippers for my mother two months ago as per the shopkeeper said that these slippers are solid and last long for one year or more but the slippers are damaged from bottom within two months like they were made of cheap or fake material due to this my mother was so upset so i want strict action towards this thing otherwise i have to complain in consumer court for selling fake products to the customers

I am an nri and i love bata shoes and sandals. When i visited india, i purchased atleast 20 pairs of flipflops for myself and my family. I find that the straps are not very strong so they broke. When i tried to look for replacement straps (Which used to be available a few years ago), they are nowhere to be found. Since the rest of the flipflop is in perfectly good shape, i do not want to throw it out. Where do i go to find replacements? Please help!!

I am pissed with the behaviour what employees at bata has been showing towards there customers. Its regarding my order refund that i had been calling your since last 1 month. Firstly you took a lot of time getting the product picked up and now you have not issued the refund yet. This behaviour is seriously very irritating and upseting. My order is 12197257 and 12197266 has been returned to you but the refund of only one of the products has been issued. The orders were reverse picked on 09/06/18 (AWB No[protected] and 27/06/18 (AWB No[protected]. I have been calling the customer care no every 2 3 days. But the only response i get from the CS team is sir your complaint has been registered and seniors will contact you about this. But no one has not contacted me yet and i haven't recieved my money. Just the ticket no keeps on updating.

Take down all the ticket nos from 21 May to till date

21 May: 1142833 / 1142836
24 May: 1146115 / 1146744 / 1146746
04 June: 1158286 / 1158289
11 June: 1166810 / 1166811
20 June: 1177527 / 1177531
02 July : 1192603
06 July : 1197912
14 July : 1208273

Just count the number of tickets raised so far.

Its been too long now.

Check the no of times i called you in the screenshot attached.

Regards
Saurabh Shakya
[protected]
[protected]

I have bought bata shoes from Amazon, within one month the shoe has began to degrade as there is some manufacturing defect.

Standard warranty mentioned on the product was 90 days, however when i contacted Bata shop at Kopar Khairne, Navi Mumbai, warranty service was refused on grounds that shoes have been purchased online.

Then i ask for service denial letter from the store, so that amazon can carry out repair service for the shoes purchased, store did not issue the same. Kindly look into the matter and resolve.

I have a very bad experience of shopping with bata. I was a loyal customer of yours but this morning i bought a pair of shoes on discount which costed me around 1750. Now when i reached home, i realised that even after wearing socks under them, i found them slippery from inside. Now when i went to exchange them to buy a product not discounted, the man on the counter is telling me that the product on discount cannot be exchanged. Since its discounted. And on the other hand the salesperson told me clearly that if any issues, i can exchange within 15 working days. Now, he is saying that he told me this for a fresh pair of clogs which i bought for my child. This is not a misunderstanding on my part and hence i need an exchange or money back. They are not ready to give me a credit note too. And this i have seen ONLY AT BATA. Very bad experience. Never buying with you again. And I need my hard earned money back in return to your worthless product.

It's been less than a month and the shoes I purchased have torn. this was a disappointment as I'm a regular customers and didn't expect this at all. It would be really helpful if the shoes are repaired replaced. the shoes were bought from a mumbai suburbs store. the issue is that our Bill has been misplaced and the store isnt replying to any of our Complaints.